Stops During Virus Scan, Cannot Download Windows Security Updates
Apr 9, 2009
Windows just stops during virus scan (Trend Micro)- eventually have to crash it Sometimes during logon, Windows just wanders away....either have to crash it or eventually it will reboot. Cannot boot in safe mode. It will get so far in loading dll files and then reboots it self after a period of inactivity. Cannot download latest Windows security updates.
The symptoms sound like the conflicker worm so I've tried the Sysclean tool recommended by Trend Micro with the latest pattern file. The system stops at some point just as it does with the virus scan and I have to crash it. If I log on to the latop and just surf or play games, no problem. I've also run sfc /scannow which reports no problems.
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Mar 23, 2008
"If your system is a Microsoft product and you have your 20 digit registration number, you can go to the Microsoft web site, and they will do a free scan and most likely remove any known virus such as Trojan win32.murlo." Is this true, and where would I find my 20 digit registration and what is the web site?
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Mar 23, 2008
I am missing the Windows Vista Fax and Scan. How can I download or what file is it on the software?
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May 12, 2010
This friend of mine has real problem with her laptop (Vista sp1)it was first noticed when her anti-virus did a scheduled scan. The anti-virus program hung whilst scanning the System32 folder.I tried with Windows Defender. Same thing, it hangs after a while.
I de-activated her anti-virus program (forgot the name. Not a well known brand) and downloaded/installed Avast, to no avail it also hangs whilst scanning the System32 folder.I also tried to scan using SFC/scannow. The PC freezes at 68 % of the scan.I tried these different manipulation in safe mode.Same results and everytime, the PC Freezes and I am obliged to do a hard stop/restart.
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Apr 26, 2010
1. AVG Anti-Virus Free Edition 9.0 (Not Recommend): AVG Antivirus and Security Software - Download Free Antivirus
2. avast! Free Anti-Virus Edition: avast! Free Antivirus - Download Software for Virus Protection
3. Avira AntiVir Personal: Avira AntiVir Personal - FREE Antivirus
Please post if there are anymore free anti-virus editions. For #5 (Comodo Internet Security Suite), there is a bug. If you click the link, it will go to Comodo Anti-Virus, you can use Anti-Virus. If you want Internet Security, click it on the left side panel.
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Dec 31, 2009
Problem: sfc/scannow stops at 76 %, gives no Info just that it can not
perform the requested operation
it started when I Restored the System to Factory Install with the Discs ( 2
Discs) sent to me by Acer by mail
SP 1 is already on the Discs, all Updates installed successfully, including
SP 2
Event Viewer shows some Errors but don't know witch are associated with the
sfc/scannow
Problem Reports and Solution (reports but no solution found)
1.-
Problem signature
Problem Event Name:WindowsWcpOtherFailure3
OsVersion:6.0.6001.18000:1
File:basewcpsilmergedtutsystem.cpp
Function:Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysReadFileLine:1920
Status:c0000011
StackHash:0x563c8df4
OS Version:6.0.6001.2.1.0.768.3
Locale ID:1033
2.-
Extra information about the problem
Bucket ID:182505946
Problem signature
Problem Event Name:CbsPackageServicingFailure
Stack Version:6.0.6001.18000
Package:Package_for_KB973687~31bf3856ad364e35~x86~~6.0.1.1
Status:80070026
Failure Source:Execute
Start State:Resolved
Target State:Installed
OS Version:6.0.6001.2.1.0.768.3
Locale ID:1033
Extra information about the problem
Bucket ID:769551469
I suspect that its related to the CBsPackageServicingFailure or both or more
don't know where to go from here
would really like to get sfc/scannow working Email with Acer America this Computer is still under Factory Warranty don't know what it covers, but they DON'T want me to return it to Store in Winnipeg where I purchased it don't know if I been screwed, this computer (LapTop) does Not have a Recovery partition, it has 1 disc C and 1 partition 232 GB (my Emachine Home Basic Desktop did have a Recovery Partition on D)
the Store made me set, 2 Discs after I complained and Acer sent me a set, 3.
Discs after some Emails already been at the store they are slick and have few answers , don't think I'll get far at the store.
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Mar 23, 2008
i have avg free antivirus on my computer and it updates and checks every time i turn my computer on but windows security centre is saying i don't have an anti virus. also is says windows defender is turned off but i can't work out how to turn it on.
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Aug 23, 2009
I am working on an A300-1J1 (French Keyboard & Vista 32). The machine is owned by a member of my family, and when I got it it was totally down due to virus contamination. I started out getting the system virus free and by using Bit Defender, Avira Rescue and Trinity Rescue Disk, I managed to get it to the point where I was not finding any malware, but still couldn't boot due to files being trashed by the various malware that had been picked up. The machine was so hard down that it would BSOD almost contiously on a boot or would hang in the welcome screen.
I removed the hard drive and put it in a USB Sata external unit and then did a Avira check and it told me that the unit was clean, I then did a chkdsk /f /r and had 5 files that had been damaged and were repaired. I then did a defrag and re installed the drive and it boots fine, but i cannot seem to use any of my USb flash drives or my USB sata eternal units on it. It keeps trying to install USB Controllers and Intel USB Devices, but it tells me that when I plug in a USB flash drive or a Sata drive that it doesn't recognize the peripheral...
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Sep 10, 2008
When I try to perform a wndows update, my 9 month old HP notebook keeps getting hung up or says the download failed. It just says it's downloading the updates but continually says 0 KB total and 0% complete, that goes unchanged for HOURS! I eventually have to stop the download but have several important updates that are waiting to be installed. I dont know what to do. HP says I must remove all saved document and file data and reinstall the whole operating system.
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Oct 1, 2009
on reboot the screen went black and explorer did not open. after searching around I found I could get my desktop open by Run > explore.exe and ending the process of the currently running explorer.exe.
This was great, I thought i had cracked it. The virus was gone and internet browsing was fine (no pop ups or IE jumping up). However, my other programs suffered itunes would not appear among many other (they were runny on task manager but not appearing).............
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Aug 21, 2008
To do a complete full system virus scan (not Quick Scan) takes many minutes. I have mine on a schedule in Windows Defender. When I look at the History log it indicates the time to complete the task is about one minute. explain the log’s entry?
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Apr 8, 2009
I don't know if I got a virus or not. I don't think so, I ran a virus scan completely twice. but check it anyway.I was trying to get a photo program to do something, don't even remember what now, and it went crazy. It added a .lnk to every program. I mean every one. It wouldn't even show the desktop on a reboot until I removed it. It sent everything to the internet browser where of course it wouldn't run. I can't get rid of it. I can remove a program and reload it, make a shortcut and the thing adds a .lnk to the shortcut I delete the .lnk and it wants an association. I can assign it one but it requires it every time. There seems to be no way to check a "use this association every time." It's grayed out. It scattered all the desktop icons all over the desktop and changed the icon pictures all to blank. I have a program called Iconord that will restore the arrangement of the icons and it even failed.I have tried system recalls to no avail. Just getting email to work again took a long time and I still have to assign it an association
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Jul 29, 2009
A friend's Vista SP1 PC is failing to install Windows Updates and also some other updates such as those for Itunes. The symptom is that the updates get downloaded but the installation phase never finishes (he's left it for 12 hours!). In the case of the Windows Updates, there are several updates that try to install themselves as the PC is shutdown or even restarted, but the message "Installing 1 of 6" never advances: the only recourse is to switch the PC off.
As I was looking at the PC, I noticed one thing which may have a bearing on this and may even be the cause: the System Restore applet (windowssystem32 strui.exe) fails to run. It displays an initial User Account Control window but the "Restore System Files and Settings - choose a restore point" window never appears. No error message is displayed and there are no entries in any of the Event Log logs.
It occurred to me that if System Restore is buggered, this might prevent any updates working if the first thing they try to do is to create a restore point before installation begins. I can't find any reference to System Restore failing to open its initial Window - I've looked on support.microsoft.com and done a general Google search for "Vista System Restore fails". All the info seems to describe possible problems if you get slightly further and select a restore point which then fails to install properly.
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Dec 27, 2007
I followed the tut here -> http://www.vistax64.com/tutorials/11...ate-1-rc1.html
Got all the prereq installed. Then after waiting the 10-15, I acutally had dinner and came back started to d/l the SP. It got to 6% and stopped, sat there for a while and then failed with a code of 80070002. Click on the get help link and followed the instructions for clearing out the Software Distribution folder.
Then I checked for updates again. Did the same thing, stopped and failed at 6%. This time I clicked the 'Try Again' button. This time after hanging out for a while it went to 19%. But then it failed AGAIN! If I try again it just stays at 19%.
I figured that maybe the server is overwhelmed. It was 9pm EST or so. I tried again here at 5:15am figuring that most of the US is in a coma at this time. Same results.
Any ideas on how to get this SP? I'm plum out of ideas!
I'm down for anything, just to get this to work! Why did they have to change the way SP where handled? The d/l from a URL was just fine!
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Jan 30, 2009
I was browsing online (no naughty sites, I promise) I opened a window that appeared to have one of those classic fake antivirus programs.. you know the kind, "Your computer may be infected get a free scan now!!" The green progress bar at the bottom of my IE window started to move across as if something was downloading so I didn't stick around. I tried to close the window by right clicking on the task bar, that didn't work, so I shut down my internet connection. To close the window I shut down my computer. I restarted, and all seemed to be well. I have the Norton fraud monitoring active on IE and it didn't show any errors, but just to be safe, I scanned with both Defender and my Norton (both up to date). Nothing came up.
I checked my software explorer with Defender, no new startup programs, no unfamiliar processes. The computer is acting normal. No pop ups, no unusual CPU activity. The one thing that worries me is that when I went looking into the reports and activities section of my Norton software, under 'firewall activities' starting yesterday at around the time this all happened, I saw this message showing up
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Mar 23, 2008
1. Installing Cumulative Security Update for Internet Explorer (944533) stops IE7 (in Windows Vista x64 Ultimate) from showing web pages. Uninstalling the Cumulative Security Update for Internet Explorer (944533) resumes IE7 showing web pages.
2. Any version of Agent mail.ru (messenger, e-mail notifier, cannot connect in the Windows Vista x64 Ultimate. I checked everything the Agent mail.ru support suggested.
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Apr 28, 2010
My grandson allowed the vista security virus on their PC I am trying to fix it. It blocked everything I did between using my Daughters laptop and gathering info from the internet I did get the PC Doctor downloaded (took forever) and installed on the infected PC then ran a scan only to find out that I had to purchase the tool to remove it. I did and the Pc worked fine or so I thought.
DD looked up lowes last night and now today it is again posessed it will not let me run system restore everytime I look up something on the internet it redirects me to stupid pages that have nothing to do with what i key in. so I am trying system restore and it wont open it tells me it is already running. This is a vista home basics I have no idea if it is 32 or 64.
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Mar 23, 2008
The AVG anti virus free trial has ended so I have tried to remove the program using the 'unistall a program' feature on my laptop. It seem to remove sucessfully but when checking the security, it still shows AVG as running. Is there anything you can suggest to remove the program before I install a new anti virus??
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Nov 7, 2008
My computer has been having issues accessing some internet sites: facebook, yahoo, thisiscornwall and so on. I have Kaspersky internet security and thought everything was ok. Until i decided to download AVG. Whilst running this scan AVG discovered i have a Vundo. 0 trojan. AVG stated the trojan had been deleted. However i decided to manually remove the program the trojan was found in (a zip file for registry mechanic sent from a friend). I also uninstalled the program. However the problem is still there and i cannot access certian sites. Does anyone know what i can do to get rid of this problem? I have tried a vundo removal program and also vundobegone (in which you start the program in safe mode) these both returned a nothing found result.
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Nov 28, 2009
I have just installed the above and updated the latest definititons, and as someone who knows, not a lot re.computers,does that mean it takers the place of an anti-virus programme? I have AVG installed and I'm happy with it. I'm not sure if the above will conflict with AVG as it says MSE it is a virus and spyware scanner.
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Apr 19, 2008
I just installed and-virus and firewall software but Vista Security Center reports no anti-virus software installed. The anti-virus software reports all is well. Also before installing this I turned off Windows Firewall but still noticed that Vista is reporting Windows Defender running and active. I thought Defender is the firewall. I must be mistaken.
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Mar 23, 2008
I have Norton internet security in my PC but i still receiving message from th PC that i have virus.What can be the problem or how can i do to remove
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Jan 23, 2010
the security of the game said there is an abnormal memory access. then i notice that on the game launcher where it should show webpage. it not loading and when i click there is make sound like its busy. same thing on IE, after that when i opened firefox some why firefox close it self. even in safe mode but the process still running, i started virus scanning with norton 360 and male ware scanning with maleware bytes, and it didnt find any thing. besides that every thing else seem sto work fine
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Dec 8, 2009
I scan my computer at microsoft update site for the usuall monthly updates but I don't get any result now , so where are they?
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May 7, 2008
I cannot download or install updated because my Background Intelligent Transfer Service is not working for some reason. Does anybody here knows the solution for this issue? By the way, I have Windows Vista Business and there's an error message it's 800 something.
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Mar 23, 2008
ever since I allowed my new computer (6 mos. old, and running Vista) to download and install the updates available Feb. 12, it has been a horror show. My computer is crashing at least once a day. I've tried going back to various previous restore points, but then, after the "restore process", up pops the message "System retore did not complete successfully. Your computer's system files and settings were not changed. Details: An unspecified error occurred during System Restore. ". In addition I can no longer use task bar tabs in Wordperfect, to, for example change margins. If I do, up on the screen flashes a message saying that I've committed an error, then terminates my word processing screen. Even if I bring up a letter I typed ayear ago and try to change anything, Vista interjects and closes the application.
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Jan 29, 2010
I need a good security software for my computer ...
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Mar 16, 2008
I'm unable to install the following Security Updates: Excell 2007, Office Outlook 2007 and 2007 Microsoft Office. I even tried turning off my AVG anti virus before installion. I get only the Error 52F, no other codes. I have tried installing them separately and as stand alone installers from website...same result.
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Jun 28, 2009
I am running Windows Vista 64bit edition on an Asus P5Q Deluxe motherboard, Intel Q9540 2.66gz Quadcore processor with 4gb RAM. My system has been running fine for the last year and just last night (27th June 2009) windows told me there were 3 updates that should be installed. I only noticed one of the update names which was Internet Explorer 8, the other 2 were security updates or something - really not sure though. The total of the downloaded updates was around 280mb.
Anyway... So I started installing the updates and walked away. When I came back there was a Terms & Agreement box for Internet Explorer 8 which I agreed to. Once that finished it came back to my desktop and said "windows needs to restart to configure the updates, please restart now."..........
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Jan 16, 2010
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Nov 2, 2009
I have recently tried to download certain things for my computer, except i have had pop ups that says my security settings are not allowing me to download this. Somethings i can download for example things that are already on my computer (MSN) but need updated it is things that are downloaded off websites for example skype. i have been on internet options > security settings and changed my settings so that files can be downloaded, and i have also made the sites trusted sites
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