System Lost Sound After Installing Updates
May 3, 2010
Sometimes, after installing MS updates or other apps, I lose my sound. The only way I get it back is to use System Restore to a point where the sound worked. However, then I don't have the updates or apps. This tells me that it's a software problem with Vista - not a hardware problem. Now, I am about 11 MS updates behind - and no sound. Also, the System Restore doesn't work anymore (I no longer have a Restore point where the sound worked). I've Googled and have found that many people have similar problems with their HP laptops. I am using Vista, SP-2. I am now going to ionstall the updates since I can't go back to get the sound. I've checked in Device Manager (no problem) and made sure I'm using the most recent signed driver. I can't find any text indication that I have a problem but when I go to Playback Options and try the sound Test, I get a message which says the sound didn't play. Hope I included all the relevant information. If not, please tell me. I've tried everything I know of. I have a full backup of my hard drive
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Mar 24, 2009
I bought a logitech webcam it had a built in mic and all that jazz, before I installed it I had a Sound Blaster XFi Xtreme Audio sound card in there, it worked fine no issues. When I hooked in and installed my logitech webcam my microphone no longer works on my headset I dunno if i disabled somethign or what I tried doing a system restore but to no avail.
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Sep 15, 2009
After installing these two updates: .NET Framework 3.5 Family Update (KB959209) x64 Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant x64 (KB963707), The performance of my PC drastically slowed down during start-up and running of other processes and programs. I decided to uninstall them; and the performance seemed to be back to normal. My question is: Are these updates really necessary for my PC; do I absolutely need them?
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Dec 27, 2007
At first I had an apparent common problem: my user profile, which happened to be the admin profile, stopped working and would show error your user profile was not loaded correctly. You have been logged on with a temporary profile yada yada yada yada. Main problem besides the annoyance was I could obviously not find my documents. I called Dell tech support. They found all my valuable WORD documents. We then created a new folder and moved all the valuable files to it. So far so good. Now......Dell tech decides he wants to check for any MS updates. There were 14 updates needed. Downloaded and installed. Same problem with the user profile - but now the WORD documents are GONE. Nowhere. Folder everything gone after the MS updates. Plenty of free C drive space (like only 30% full) and plenty or RAM, so it should not have needed the disk space. Problem is after 4 hours the Dell tech could not recover the files. He found some *.temp files but when machine was shut down those disappeared, too.
Machine is running Vista and has been flawless for 7 months until the problem with the user profile. BTW System Restore will not work. We tried that first thing to try and fix the user profile issue. It returns the message it did not work completly once it brings the desktop back up. It did not work before the Windows update nor after the Windows update. Where did the WORD doc files go after the MS updates? Am I screwed? Any software available or ways to recover these very valuable lost files? I know I know shoulda woulda backed them up. That's fine -
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Sep 20, 2009
I have a Sony VAIO laptop with Windows Vista Home premium and I have a problem with my sound.
When I unplug my computer from the back to move to another room I lose my sound and I have to restart my computer to get it back. Can anybody help me to stop this from happening or how to fix without restarting my computer.
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Jun 22, 2008
After installing SP1 my background and icons were distorted and I lost sound. I immediately uninstalled SP1 and things seemed to return to normal. Do I really need it?
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Apr 22, 2009
In my status bar, pop ups continued to pop up, stating that i just unplugged a device from the driver, then it would tell me i plugged it back in, all the time doing nothing remotely close to these insane accusations, i continued without really worrying about it. until i actually lost my sound, and it went crazy with those pop ups. so i uninstalled the driver, reboot, installed new driver from realtek, and it worked for like 4 hours, then no sound again. uninstalled driver, reboot, install, reboot, no sound, and i am apparently continuously unplugging the jack like a madman. so, another uninstall, reboot, but this time i install the driver from the cd i got with my pc (dell inspiron 530s-120b)......................
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Jan 2, 2010
Recently, after an unsuccessful attempt to upgrade to Windows 7, my reinstalled Vista Home Premium 64bit, after operating normally for a while, lost sound completely. I cannot pinpoint the event that prompted this malfunction and instead of trying to toubleshoot the onboard Realtek High Definition Audio, I installed a Diamond Xreme Sound 5.1 card running a C-Media Electronic driver ver. 6.12.8.1737, which is the latest for this sound card. The sound card worked fine, after a restart, producing rich sound via Logitech's X-210 2-speaker-plus subwoofer system. As long as I kept the system on Sleep, the sound worked fine. As soon as I turned the computer off for the night last night, the system reloaded with no sound playing whatsoever.
I have disabled the onboard Realtek High Definition Audio under Device Manager as well as the ATI High Definition Audio Device that appeared after I installed a Gigabyte HD 5770 graphics card BEFORE I installed the sound card. The only active audio devices now are the C-Media PCI Audio Device (Diamond sound card) and the Logitech Mic QuickCam S7500. Under Sound in the Control Panel, the only playback device is Speakers that are checked and are reported OK by the system as part of the Diamond sound card. Under Recording, the following devices appear: C-Media Microphone currently unavailable Line-In C-Media Audio Device (speakers) checked and working C-Media Aux device currently unavailable C-Media CD player currently unavailable C-Media Stereo Mix currently unavailable C-Media Wave currently unavailable Logitech Mic Working Under Sounds Play Windows Startup sound is checked. After installing the latest C-Media driver and restarting the computer, I receive faint sound from one of the Logitech speakers with volume turned to 100 pc. But no stereo, strong sound....!
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Nov 28, 2008
Before I do a system restore, if someione can tell me how to get the sound back when I play the music from Windows Media Player? I just found out today.
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Mar 23, 2008
I just installed Vista SP1 today & after installing I lost not only network connection but I dont even see my network card in the Divise Manager. I am at loss right now. I am running Vista Ultimate.
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Mar 11, 2010
It has the little <!> showing down by the shutdown button on the start menu, saying "Installs updates and shuts down your computer." I did that. Then I did it again. And again.
Three reboots, still wants me to update. I have done the updates. Now what? I read once the trick was to disable the UAC setting. That did nothing. I get no error message. It boots up normally..then <!> comes back again.
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Nov 23, 2009
I installed Windows Vista Ultimate on several machines without incident. Yesterday I installed it onto my desktop. A Gateway that was previously running Win XP I had backed up my hard drive to an external becuase I wanted to do a clean setup. I chose those uptions as they appeared in the setup screen. The os set up fine. I then ran Windows Update. AFter everything downloaded I let the system install the 87 updates. The computer shyt down. I restaeted it and re-ran updates again. After downloading it installed about 7 more updates and shut down. Now when I turn on the machine. I get the "Splash Screen" tehn a black screen and in the top left corner it says: Booting "Windows Vista".....
That hangs for about two minutes then I get a screen that says Setup is inspecting your hardware configuration. Then a screen that says: The file ARFSPK0N could not be found Press any key to continue. I press a key and I get a Setup Failed and it just basically goes back to the beginning. I have tried installing the Original XP setup disc that came with my computer however it reads it then I get a message saying that Drive "R" could not be read and then my CD drive door opens. There is no disc in that drive as the setup disk is a DVD so it is in the DVD drive. I went into the whole setup screen and chnaged the boot order but nothing seems to work.
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Sep 4, 2009
I've been facing the following problem, - actually i'm not been able to solve it - with the last Vista update the system has rebooted and says it is installing updates and reboot and says it is installing updates and goes like that for ever. I can't get the hand on it. Is there a way to solve it without restoring everything but maybe only the system or the boot part ?
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Jul 4, 2008
My computer was working with no problems at all until I decided to download the latest versions of Itunes(7.6.2)/Quicktime(7.5) for some music shopping. At first, everything was still working as usual and I could play my purchased and downloaded music with itunes,winamp and the media player with no issues whatsoever.At the end of my session, I switched off my PC. The next day, however, my sound had completely vanished from my system. I don't get any system sounds,music,streaming audio... nothing at all.After I browsed a multitude of forums, both Apple and Vista, I still could not figure out what my issue was, as I had no hardware issues up to the itunes/quicktime installation. Nothing is muted. Speakers worked fine before the reboot. My Soundblaster X-Fi ExtremeMusic has all the necessary drivers installed and is being recognised fine. My onboard audio is disabled through BIOS. All my codecs and players were working fine until I rebooted, after installing itunes/quicktime.I was using a multitude of players without issues. (Zoom Player,CoreMediaPlayer,Winamp,VLC all worked fine). I used system restore twice, without success. I tried uninstalling/reinstalling codecs and players, without success. Uninstalling itunes/quicktime didn't help.
I'm at my wits' end. The problem clearly lies with the itunes/quicktime installation and something it did with my sound output or registry. I think I'm not the only one with this problem, but none of the suggested workarounds/fixes worked for me. I hope someone who had a similar issue can help me fix this, because I really don't want to format and reinstall everything from scratch.
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Mar 7, 2008
I don't know how it's possible, but it happened.. Must be some new feature they never advertised, but should!!The other day, Vista (Ultimate 64) was nagging me to reboot after installing some updates.. I kept putting it off but finally it wouldn't let me put it off for as long. In any event, I walked away to get some lunch and when I got back, my PC had been rebooted. I logged back in and things looked like it was starting up normally..But then I see down my taskbar, that I have three programs still open!! I'm like WTF? How is this possible?!?! They were: Outlook, an Unsent/Saved Draft of an email, and another Email which was just open. My web browser windows, and multiple tabs, were all gone though..OR WERE THEY!? I opened IE7 to begin getting my desktop back in order and get my email tabs all opened up, when suddenly I saw that IE7 had all my tabs in it as soon as it loaded!! I could not believe this!!
What's REALLY weird, and I think is confirmation that something had happened, was that I now had 4 tabs in one IE7 instance, whereas before I had two instances of IE7 (cascaded horizontally on my 22" widescreen displays) each with 2 tabs - one set was for email and one was for forums I frequent. But now, IE7 loaded up and I had all 4 of these COMBINED into a single IE7 instance (which btw, I'm trying to figure out how to move tabs from one IE7 instance to another, but there doesn't seem to be a way!)..In any event, I can not believe it still, thus I'm posting this here to see if anyone else has encountered this..If you don't believe me (even I will try this again), go and install some updates (not like SP1 but some basic updates), then wait to let it reboot and see what happens!!
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Apr 20, 2007
When I upgraded to Vista Premium from Basic I lost sound. Seems to be a common problem. I got the message "no audio output device is installed" I tried updating drivers to no avail.The following worked for me just now.
Go to Device manager
open Sound, video and game controllers
double click the driver
click "update driver"
click "search my computer"
choose "high definition audio device" - NOT the driver
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Mar 23, 2008
My sound was working perfectly and then I inserted the Upgrade Your Windows Vista Experience disk. A red X appeared next to the speaker icon on my thing tray. When I click on it it says "no audio output device is installed". Did the disk wipe out my "audio output device"? Any way of getting it back? Downloading? Getting Microsoft to fix?
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Jul 27, 2009
I guess SigmaTel is famous for putting out pretty ****ty audio hardware/software because a lot of people claim to having had problems with thier sound cards...Anyway, I have no sound coming from my speakers what so ever except for the windows error beep. Theres an "x" on the speakers on the taskbar. The device name is there and claims to be working when I hover over the speaker sys. tray icon, also in device manager and in playback devices. Although the Levels tab in Sound>Speakers/Headphones>Properties is completely empty. The Volume Mixer claims there is NO audio device installed even tho' its there when I hover on the speaker icon. I've tried uninstalling and installing just about everything possible from both gateway and windows but the problem persists...
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May 23, 2008
I just installed SP1 on my Home Premium 64bit. After installing it, all my sound is gone. I checked the Help page about this subject, and found out that the drivers or my "PnP Audio Device" are not up to date (there is a yellow triangle with !-mark in front of it). I tried to update them via Device Manager, but it didn't work.
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Mar 23, 2008
I just installed Vista Home Premium onto my pc, and everything seems to be running ok, except for the sound. No matter what application I run, my sound seems to skip a lot. It's most noticeable when listening to music or TV. Various media players don't make a difference, and it acts like my pc is starving for resources. I've got a 3.2Ghz cpu w/2Gb of memory and plenty of hard drive space. 256Mb ATI video card, and Audigy sound card, but it looks like Vista makes the applications run off of the virtual memory, even when nothing else is running. Is anyone having issues like this? I've disabled services and features till I'm blue in the face. Nothing seems to help, although increasing CPU priority for the process seems to make it better, but it's still skipping.
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Jan 19, 2009
Doing some partition work a few days ago, and somehow lost the boot for my main system. D was my main system, as you can see it holds a lot of applications and information, "C" is a fresh install. Question is can I get "D" to reboot, it doesn't show in msconfig/boot. I know I can transfer bit by bit, but its a long winded job, I feel there must be a way to repair reboot. Tried the system disc Repair mode, only shows system on "C". 2 hard discs, "C" and "F" on one drive "D"on the other.
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Mar 23, 2008
I cannot do system restore, nor regedit, and the task manager is disabled. AntiVir has found nothing in a full scan.
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Mar 23, 2008
When I first bought my computer with Vista I have some really bad issues with the Norton and Mcaffe antivirus. I then downloaded Trend Micro. Between these three programs I ended up having some drivers removed etc.(that's been corrected). It was a huge mess and between customer support and tech. help from Trend Micro and e-machine I ended up removing programs that I was told were incompatable and needed to. They also had me doing so many system restores I lost track of where I had originally started. I do know for sure that I removed about 5 programs that were incompatible with Vista and AVG free edition was one of them. I am now using Windows Live OneCare anti virus and it has been doing well but recently I received an update and now I am getting an error that Widows Live OneCare is incapatiable with the AVG Free Edition that was once on my computer but was removed before one of system restores.
The AVG shows up in my list of programs in the 'add and remove programs' in the control panel and can be seen listed in my program files but if I try to remove it ( and I have tried many times) an error occurs because it was removed a long time ago. I have several programs that are like this but don't know how to keep them from showing up in my add/remove or in my program files. I tried contacting the support and help people that I bought the computer from ( e-machine) and also contacted support from Trend Micro as it was mostly their program that messed me up to start with, but both help and support personnel only made things worse.
I finally had to stop asking them for help as the advise they were giving me was totally insane. I don't even think there was a human being answering my emails from the type of answers I was getting back.Is it possible to get these programs from showing up and totally removed from my computer? I know the AVG can't be conflicting with my Windows Live OneCare because it was removed by going to the Add/remove and removing it but I don't like looking down and seeing that my anti-virus keeps showing it is at risk. I am not that experienced with computers but I think I could follow directions if someone had some " not to awfully technical advice" :o)
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Jun 14, 2008
I turned off System Restore ,then thought seeing as I have the HDD space I may as well use it.I switched System Restore back on and thought no more about it. Now I notice there are no restore points.It should set a restore point at boot up and before installing software? It does neither and I can't find an option to turn it on.
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Jun 12, 2009
I did a Windows Update for 12 Important and Recommended Updates on 6/1/2009. Ten days later I had to do a System Restore to a date before those updates. What is the status of those 12 updates? Are they still there? Do I have to install them again? If so, how do I do that?
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Jul 29, 2009
I ran Windows Update on my Windows Vista Home Premium. Now I want to use System Restore to a time before I ran the update. What happens to the updates that were installed? Am I supposed to reinstall the updates? How?
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Jan 25, 2009
Problem signature:
Problem Event Name:APPCRASH
Application Name:iexplore.exe
Application Version:8.0.6001.18241
Application Timestamp:48ae8fee
Fault Module Name:kernel32.dll
Fault Module Version:6.0.6001.18000
Fault Module Timestamp:4791a76d
Exception Code:c06d007e
Exception Offset:000442eb
OS Version:6.0.6001.2.1.0.768.3
Locale ID:2057
Additional Information 1:5e45
Additional Information 2:a2fdfe7c86f01abc55834702e464686d
Additional Information 3:84fc
Additional Information 4:b9417b166caabe190aef712546e2a930
Ive Tried the remove updates thing and it isn't their. I have no system restore point. And I've tried running itin no addons mode. All I want is to roll back to IE7
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Mar 30, 2008
It was suggested to do a system restore to correct the problem of my computer restarting itself, which started after an update. I'm concerned if I will lose my files since that time if I do a system restore. Or what does it restore? Can someone explain it a little more to me....
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Apr 6, 2009
my stepdaughter's laptop's hd crashed (unusable), she of course lost the system disc. I have my laptop and system disc, both laptops are gateway but different models 6752 and 6836. I have a new hd on order, and I will install vista with my disc and her windows product key (her laptop) I shouldn't have any problem with that right?
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Apr 1, 2009
I just restored my computer to a previous date only to find that during the course of it, the action lost or deleted my belongings. All of my music, photos, and documents are all gone.
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Feb 3, 2009
Done safe mode startup and found an activeX problem. System restored before this event (as recommended by system) and all fired back up, however now have no sound?? Uummm, dont know?
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