Windows Functions Won't Work

Mar 10, 2005

my parents tried installing NAV 2005, and also the new Turbo Tax Deluxe. On both installation occurances the installation fails. I assumed it was a virus, because you cannot get to the windows update site, or the panda active scan site in internet explorer. I have ran spybot and adaware and also AVG virus software. they all found something related to internet explorer. So i tried reinstalling norton but it fails again when it gets to the same point, subscription confirmation shows on the installation window. anyways... i have found from messing around that the search function doesn't work, also i cannot edit user accounts. this computer does not have SP2, but is up to date otherwise. I would dl SP2, because maybe this is a problem from not having it, but i cannot get to the windows update site, and the automatic update will not work as i said before.

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