Printer - Appears In The Print Queue As "printing" But Never Prints

May 22, 2006

I have a dell 2400 series PC running XP home edition. My Dell A920 printer stopped working. When I uninstalled and tried to reinstall it, I couldn't get it to reinstall properly. I used the original CD and I also downloaded a driver from dell.com. Neither worked. I tried to install a new Samsung ML-2010 printer. I used the included CD. It finished the install and when I tried to print the test page, it wouldn't print. It appears in the print queue as "printing" but never prints. When I reboot, I see a message on the system tray saying new hardware detected, there was trouble on the install and new device may not work correctly. I tried to do a repair from the enclosed Samsung CD but it didn't fix the problem. When it tried to print the test page, it said "not responding" in the blue bar across the top of the page

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Oct 24, 2006

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