Computer Keep Restarts - C0000219 Unknown Hard Error

May 17, 2007

a few hour ago i was playing a movie with real player then a message came up asking me to insert the serverice pack 2 disk or the comp will became unstable.because i dont have it i clicked cancel.the the comp begin to load some unknow program and became very slow. so i switched off the power . and now it kept restarting even if i try to enter safe mode.

It also say "Stop:C0000219 unknown hard error"

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Sep 23, 2006

Getting a strange error in Dell Inspiron 9300, running some version of XP, and that's all that I know.

When you turn on his computer, you see the Dell startup-screen for a second, and then it automatically brings you to the prompt that says "We apologize for the inconvenience, but Windows did not start successfully." window. There are obviously 5 options: Safe Mode, SM with Networking, SM with Command Prompt, Last Known Good Configuration, and Start Windows Normally. Each one of those brings me to the blue screen that says:

STOP: c000021 Unknown Hard Error
SystemRootSystem32
tdll.dll

I searched on other forums, and it seems that this is what people have done to fix this: either try to Repair Windows, reinstall Windows, manually replace ntdll.dll (if they can actually get into Windows, which I can't), or do something with their memory cards, I'm not sure what.

Are those approaches I listed correct? And 2nd, I don't want to have to mess with my friend's memory if I don't have to.I'm not too much of a tech person. I do, however, have my family's Windows XP Home Edition install CD with me.if I put that into his computer, and try to repair Windows, would that work?

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Error report on 2-27-07 for HP computer

Error Signature
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BCP4: 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

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