WINDOWS EXPLORER Error: Computer Wont Shut Down Normally:
Dec 24, 2007
Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF. How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it?
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Apr 12, 2008
I have windows xp home edition oem version on compaq presario desk top with sp 2. When I try to shut down and it gets to the "windows is shutting down" it just stays there until I turn computer off with switch. I only use that computer occasionally as a back-up but would really like to fix it. The bios was last updated in 2004 and the power settings of bios are set to default so I believe it is a windows problem. The computer is loaded with pre-installed junk software from a recent restore using the restore cd. I am also open for suggestions on how to uninstall all the junk without causing other problems with the oem windows xp. The computer has 2.8 celeron and 500 mb memory. I would greatly appreciate any help
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Feb 10, 2006
I turned my computer on and after rebooting once, I pressed the F8 key and chose "disable reboot after system failure" and the blue screen said: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen,restart your computer. If this screen appears again, follow these steps:Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.Run CHKDSK /F to check for hard drive corruption, then restart your computer. STOP: 0X0000007B (0xF7B70528, 0xc0000034, 0x00000000, 0x00000000) I tried running it in safe mode but it never made it to the windows log-in
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Apr 2, 2009
I keep getting this error message when I boot. The entire message says, "windows explorer has encountered an error and needs to close." When I close the box, i lose my desktop, and can't run a bunch of programs, including the "run" option. I am able to run my browsers and get on the web. I did do a system restore, and it worked at first, but then on the next reboot, i got the error message again. Did another system restore, same thing.
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Aug 8, 2005
I get the mj view error code at start up.I also cannot shut down my computer(i believe the 2 are related) I have to do it manually so I just hibernate.Information was given to me that it could be the ebates moneymaker program installed.I checked for that and do not have it but i do have i give shopping window.Well, I went to remove this program and i cannot.The error code comes back everytime i click "remove"I also successfully removed 2 other unwanted programs so it seems that this program could be the problem.How can I get rid of the error message and this program? Do I have to contact the site itself?I have contacted H&P(4 days worth of computer emails)and they had me all over this computer with no results.
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Oct 26, 2007
I have a ton of spyware and such on my computer and wanted to start fresh with a reformat. I put my XP disc in and tried to boot from the CD. When I tried to select a fresh partition I got the following error: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you ahve seen this error screen, restart yoru computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the stop
message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as chaching or shadowing. If you need to use safe mode to remove or disable any components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode. Technical Information:
*** STOP: 0x0000008E (0xC0000005, 0xF7418C13, 0xF6FD57E4, 0x00000000)
*** setupdd.sys - Address F7418C13 base at F73EC000, Datestamp 41107c8f....
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Apr 5, 2007
Computer keeps crashing and giving me this error. does anyone know what it means? A problem has been detected and windows has been shut down to prevent further damage to your computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL If this is the first time your seeing this error, restart the computer. If it appears again, follow these steps. Check new hardware or software is properly installed. If this is a new installation, ask the hardware and software manufactuer for any windows updates. If problem continues, disable or remove newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safemode to remove or disable components, restart, press f8 to select advanced startup options, then safe mode. TECHNICAL INFO *** STOP: 0X000000D1 ( 0X0000000A, 0X00000002, 0X00000000, 0XA9BF66EB) *** ipnat.sys - address a9bf663b base at a9bf000, datestamp 415b3714 Begining dump of physical memory Physical memory dumb complete Contact your system administration or tech support group for further assistance. Then another time it crashed it game me the same top message, but a differn't technical info string...which is: *** STOP: 0X000000D1 ( 0X4D0FC400, 0X00000002, 0X00000000X 0X4D0FC400.
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Oct 25, 2007
My friend got a blue screen with error message saying; A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time. Technical information: *** STOP: 0x00000024 (0x00190203,0x82346610, 0xc0000102, 0x00000000)
She can't get into windows at all. When I turn on her computer it goes to a black screen that gives me a choice to boot in safe mode, safe mode with command prompt, last known good configuration. It is Windows XP Dell Laptop. I've tried them all, everytime it just goes straight to the same Blue Screen with same message.
She doesnt have a recovery cd with her.
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Jan 1, 2007
Windows explorer has encountered a problem and needs to shut down" and I am getting script error messages.
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Dec 27, 2004
I am getting illegal error while opening windows explorer.exe. Please assit how to resolve this.
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Nov 7, 2006
When I open windows explorer I see My Computer, My Network Places, Recycle Bin, and Internet Explorer. I no longer see My Documents. How do I get them back to show in windows explorer?
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Apr 15, 2008
My son gave me his laptop after mine quit, it has WinXP in it, as my other one did. However, this computer does not have Windows Explorer in the program files. (I know it's supposed to be in Program Files/ Accessories--it just is missing) I don't know how to do anything without Windows Explorer.
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Sep 21, 2005
When I try to shut down my computer I get an "End Program-EXPLORER.EXE" I click end now and the same box comes up again and the only way for me to shut down the computer is to hold down the button. Please help.
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Mar 13, 2005
I don't know what's up with my computer, but I'm getting all these Windows Explorer errors saying that Windows Explorer has encountered a problem and needs to close, and so folders won't stay open. what's up with this
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Feb 1, 2007
I'm new to this site. After searching the archives for a problem close to the one I'm having I came up empty so I decided that it would be best to get individual help. I've been having, what I would consider, a minor problem with my machine. There is a folder that, whenever it is clicked, causes this error message to pop up "Windows Explorer has encountered a problem and needs to close." I am then given the option of sending or not sending an error report to Microsoft. I can't do anything with this folder. One click and that error message pops up and the window closes. Recently, I've noticed that whenever I right click and try to "save as" a file on the web I get an error that says " The filepicker was unexpectedly closed by Windows." There is no text in the gray area, that message appears in the blue title bar part of the pop up. I can then only choose "OK" and the window I'm working in freezes. I cannot delete the folder because it has files in it that I need and it's impossible anyway becuase of the Explorer problem. I really want help to do 3 things: 1. Find out what's causing these problems 2.Get my files back and 3. Delete or fix the folder so as to stop the problem.
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Jan 30, 2005
My Uncle just got a Dell computer and installed a dsl modem, and after a couple of days the computer was running super slow, and a popup appeared a few minutes after startup with a 60 second timer saying that windows was going to shut down. I thought that it was Spyware/adware so I installed and ran Adaware, and I deleted over 380 infected files, and ran AVG 7 virus scan and detected trojan viruses. I saw that his internet security settings were set at the minimum level and the firewall was disabled, so I enabled the firewall and raised the bars on the security levels, but there's still a major problem.
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Jan 20, 2005
For several weeks "iexplorer.exe" would sometimes hog CPU time as viewed in Win Task Manager.Now, after some meddling with both MSIE and AOL, MSIE will not shut down.
Well, it tries, then the messages: "We've detected an error and must shut down" and "Do you want to send an error message" appear. As soon as I click on the Error message, it starts back up.Also, whenever AOL starts, MSIE starts. MSN Portfolio Manager will not work due to a "Passport" problem (it works other places) which I am sure is related. I have re-installed AOL and MSIE.
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Feb 8, 2005
I use cable modem and for some reason if I haven't used my computer for a hour or so Windows XP will shut down my email and browser. This just started to occur within the last week or so
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Nov 6, 2009
A few weeks ago, I had a malware problem, which I fixed.Since then, whenever I want to shut down, my computer will not. I have to use the big blue button on the front of the CPU to shut it down for the night. The normal cycle does not function to do so.Do I need to reload Windows to correct this, or is there another easier, faster way to diagnose and fix this problem?
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Oct 16, 2008
For some reason for a couple of weeks now my computer hangs all of a sudden no matter what I'm doing. Sometimes I am watching a movie, sometimes playing a game, and sometimes, I just leave it open coz a download is running, I come back and check 10 minutes later, the computer has hanged. I have noticed that when this happens, the hard-disk light comes permanently on.
Ran AVG and found few viruses, removed those, no avail. Ran malware/spyware remover, found few, removed those, no avail. Formatted C drive, reinstalled windows, PC ran well for 10 days, problem came back. Initially had 512 MB RAM, changed it to 1GB, formatted PC again, PC ran well for 10 days, problem back again. Can't run checkdisks and all because the comp hangs every single time.
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Oct 28, 2007
Windows XP. Computer rebooted itself with this message when saving data on a game disc. Could someone
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Jan 18, 2008
I am facing problem is starting my laptop.I get a blue screen saying windows have been shut down to avoid damage.And then it says 'UNMOUNTABLE_BOOT_VOLUME'and says this is caused due to new software or hardware installed. I have not installed any such application/software or hardware. So I dont know whats causing this problem.Can someone please help me at the earliest I am stuck badly.I need to work from home but my laptop is not working.
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Aug 6, 2006
Some days before I installed Internet Explorer 7 Beta 2 for Windows XP-SP2. But I didnt feel secure with the changes and decided to uninstall it. But a problem comes. When I want to close the P C, I do as always: Click Start, Close, Shut Down. But, the P C instead of closing restarts. My Windows XP-SP2 is installed on Portuguese.
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Apr 4, 2008
I recently had a problem on my computer where Internet explorer was not working and would'nt open, and no windows based functions that used the explorer interface would work... So i downloaded the IE7 install package on my other computer and burned to disk to install. everything was going along fine, and when prompted to restart to finsih the installation i did so..... that is when "it" hit the fan.
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Feb 17, 2006
Hard drive crash, transplanted HD to new computer which now has 2 hard drives, C & D. Problem is I cannot open Windows Explorer from desktop or any other location, from either drive. I get a message that says it "generates errors." And that it is keeping a log, presumably for use on some Day of Judgment. (I get around it for now by right-clicking My Computer and picking Explore from the pop-up menu.)I have gone to the usual download sites in search of WE, no dice.
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Jun 22, 2005
every time i try to open anything that uses these programs i get a 'windows/internet explorer has encountered a problem and needs to close' crash i think i have a virus in my processes i have 2 strange ones one is n6tgoxae.exe the other is 86851316.exe norton fixes this is for a short while but then the problem soon returns i have also tried spybot search and destroy as well as running AdAware can anyone help me on how to fix my explorer problems and gettin rid of
these processes?
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Dec 11, 2004
When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
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Apr 11, 2010
internet explorer wont open and windows explorer giving problems as well done virus scan spyware nothing came back this is the error amgettingadrgipghze54 argdf has encountered a problem and needs to close and allso windows explorer has encountered a problem and needs to close error signature appname.windows .update.exe appver.1515.8784.0.81
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Jun 24, 2005
I have a computer that is running windows xp home edition. I cannot create a
shortcut to the windows explorer application on my desktop, as the windows
explorer program does not appear in the programs window. I know that if I
click on the start menu and navagate to the programs icon, a second window
wil appear showing all of the programs that are installed on my computer.
However in the programs menu, I cannot see my explorer application anywhere.
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Nov 8, 2005
Im using an Advent 7049 Laptop and over the past few months my 7049 started to come up with the BSOD with various errors and sometimes it shuts down, i just ignored these and put it down to installing stuff id downloaded, so i got rid of the programs and once or twice it would still crash, i decided to do a full recovery yesterday and all ive installed is a firewall and antivirus and i was listening to some mp3s and it shut down!!! These were the last 2 errors i got -
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Stop 0x000000D1 (0x92453BE8, 0x00000002, 0x00000000, 0xF80A00EA)
ALCXWDM.SYS - Address F80A00EA
Base At F803A000, Datestamp 3EA80730 ....
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May 23, 2010
windows shuts down after showing this error STOP: c000021a {Fatal System Error} The Windows SubSystem process terminated unexpectedly with a status of 0xc0000005 (0x7c9111de 0x00c7f96c)
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