User Interface Failure - Logon User Interface Dll Msgina.dll Failed To Load
Dec 15, 2006
Current situation: When Windows XP boots it displays Windows logo, black screen and then a small error window with title "User Interface Failure" and text "The logon user interface dll msgina.dll failed to load. Contact your system administrator ..." There is a button to restart the system. Booting causes a loop back to the same state; I cannot get the system to boot to safe mode. Other than the lack of a logon and desktop the rest of the boot process seems to continue OK; I can access network shared drives from another system. Using BartPE I can see that msgina.dll is in C:windowssystem32 as it should be. Unfortunately much of the data I need to access for my work is not on shared drives and cannot be accessed by BartPE so I am in big trouble.
Background: The express version of SpyCatcher was installed a few daus ago. All was OK until I restarted the system and arrived at the current situation. I also have BartPE which I have used to look at the SpyCatcher logs and found entries that msgina.dll was quarantined (along with many other safe items). I believe this is the cause of the problem and not anything else.
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May 26, 2010
I can't get past the box that says"Logon User Interface Dll Msgina.dll failed to load. Contact your system administrator to replace the dll or restore the original dll."
Does any body know how to replace the original dll? I tried to run a system recovery on my laptop but I dont know the keys to use.
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Jan 15, 2006
He is running xp pro and when we start the computer up this is the message we recieve - User interface failure. The logon user interface dll msgina.dll failed to load. Contact your system administrator to replace the DLL, or restore the original DLL. I found this at Microsoft.com http://support.microsoft.com/kb/836683/ and followed the instructions, but when we go to last known good configuration, we recieve the original message again. I've tried to boot in safe mode, and recieve the same message. I searched the forum and found similar cases, except that he does not have a recovery disc. He doesn't know whether the system restore was enabled.
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Apr 4, 2010
Have not done any updates lately, nor anything unusual, however, suddenly laptop displays two error messages re/Win logon.exe and Isass.exe failure. Part of the solution noted in the forum was to restart "using last known good configuration", but this doesn't work. It simply attempts to start again and comes up with the error messages again.
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Nov 24, 2008
I have searched the forum and have found all comments posted to be pointin towards repair XP. Though this is an ancient decktop that i have no idea where the XP CD is. All i ran was avast preboot virus scan and this has happened.
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Aug 12, 2002
The Explorer program (%systemdrive%program filesinternet exploreriExplorer.exe) creates the familiar Windows interface, but you can use this setting to specify an alternate interface. If you enable this setting, the system start the interface you specify instead of Explorer.exe.To use this setting, copy your interface program to a network share or to your system drive. Then, enable this setting, and type the name of the interface program, including the file name extension, in the Shell name text box. If the interface program file is not located in a folder specified in the Path environment variable for your system, enter the fully qualified path to the file.If you disable this setting or do not configure it, the setting is ignored and the system displays the Explorer interface.START > RUN > GPEDIT.MSC > USER CONFIGURATION > ADMINISTRATIVE TEMPLATES > SYSTEM > FIND CUSTOM USER INTERFACE > RIGHT CLICK > PROPERTIES > CLICK ENABLE > FIND AN ALTERNATE USER INTERFACE > OK
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Jun 27, 2010
I'm posting this as a help guide for all those out there who have had Windows explorer.exe start doing crazy things. I'm the go to guy for tech problems amongst all of my friends and I've discovered that I'm not the only person with one of these explorer.exe bugs.Firstly I know that explorer.exe is the Windows service controls the UI and allows you to browse files, have icons on your desktop and have a taskbar. However of late bugs have been appearing that are causing it to malfunction in ways that shouldn't be possible.
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Jan 22, 2005
My system uses Intel 810 Motherboard and Penitum -3, 800MHZ processor. I have Windows XP Professional installed. My problem is that the system has slowed down very much. It takes a very long time to even load the interface fully. Most of the programs in Startup (MSConfig)also do not load. I have recently installed Norton 2005. I have scanned the system for Trojans, viruses, SpywareAdware etc. But nothing shows up. Is it because of NAV?? MSConfig/Startup also does not have any unknown entries.
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Nov 20, 2009
When I try to open up the event viewer in administrative tools Iget the message "Unable to complete operation on event viewer the interface is unknown" I have run boot scans and every other scan but nothing works. Ihave windows xp with servicepack 3 Is this some kind of virus in system memory? "please help me figure this one out"
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Jul 26, 2005
I had reinstalled XP from scratch and run windows update and everything but then I noticed that the Windows Update interface hadn't changed.It worked fine and downloaded all the latest patches and stuff but the interface hasn't changed to the newer candy coated look
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Aug 2, 2005
I am using winxp prof (chinese version)HOW CAN I CHANGE THE LANGUAGE/INTERFACE FROM NOW "CHINESE" TO "ENGLISH"
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May 14, 2005
after a few hours my computer slows down and then freezes. The internet and the network interface also doesnt work, meaning I can't ping 127.0.0.1 but for some reason the email still works. When I ping localhost I get a request timed out error. When I try to go to a site an alert pops up in firefox thatthe document contains no data and in IE it simply says server can't be found. I have run spybot, norton, avast, and updated the network card's drivers. I think that the problem with eventually freezing is nortons active protect process which seems to always run at 75% plus.
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May 22, 2010
i need to change the arabic interface for windows xp 2009 to English.
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Oct 16, 2006
I started getting a prompt when I would boot up to select a user and logon. I did some reading on what to do to get rid of this and think I screwed something up. I have xp pro and it came preinstalled. I don't know what password they used for administartor. Whatever I did I lost everything in the user accounts but my own. I don't even have a way to add users anymore
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May 16, 2005
Can anybody tell me how to add the user account logon information?
Specifically, When on the Logon Screen there is information pertaining to the Users Unread Email Information. I have changed to a new email address (because of SPAM). I would like to activate so it sees the new email account and reflects accurate number of unread messages. (I have been helped by someone earlier to remove the old email info...but need help to put on the new info.) Any suggestions?
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Jun 25, 2005
I run XP Home Ed SP2 on my home pc. Myself and my wife have user accounts.
When i login to my account it takes for ever for the desktop to appear and all the automatic programs etc to start up (i use sophos antivirus & EZ Firewall). I cant even get taskmanager to appear until everything has loaded. I have to go for a smoke while waiting for it to finish.
My wifes login however is instantaneous - everything appears quickly and ready to go in no time.
I dont understand this - i assumed the same programs were running cos they are installed on the psame pc.
Is there a program i can run to show me what is loading from the log on screen so i can compare between the two user accounts?
or can anyone suggest something to quicken mine up?
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Dec 26, 2007
I tried turning off my computer password, since I am the only one who uses it. But I did something wrong....Windows XP logs on as Administrator, and says I can't log on due to user restrictions. I was able to log on using the name I gave the computer, but how do I disable having to use any passwords, and fix the logon problem with Administrator?
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Jul 26, 2007
I recently upgraded to windows xp professional from windows me. I was not having any problems when I started the pc until after I installed the .net framework updates from the windows update site. Now when I start or restart my pc it starts with the administrator setup instead of the way it had been. I need to go to start/log off and select switch user in order for it to switch to the way that it had been prior to the .net framework updates.I tried going to the control panel and selecting the user account and selecting to change the way users log on or off and both the "use welcome screen and use fast user switching" are checked off. I am listed as a computer administrator but there is also a user account titled administrator which is also listed as a computer administrator.The administrator account is the one that is automatically opening now when I start the pc but I want it to open to the user which is me (and that is how it was opening prior to the install of .net framework).
I also tried going to start / run / control user passwords2 on the user accounts I removed the check mark from the box for "users must enter a password to use this computer". I then selected okay to the automatically logon box that popped up with my user name. I did not enter a password since I never entered or had one to begin with. I then clicked on okay..I then tried going to control panel / user accounts and then to change the way users log on and off and unchecked the box for both "use the welcome screen" and "use fast user switching". However when I clicked on okay I get a screen that states that "fast users switching cannot be turned off while multiple users are logged on. Make sure all other users are logged off, then try again." Does anyone know how I can get Windows XP to open/start that way again without having to always go to start /log off and selecting to switch users all the time?
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Nov 22, 2006
I'm having some problems with my computer that started yesterday afternoon. I was on it that morning and it worked perfect and i shut it down properly before school only to find that when i got home it wont let me logon to a windows user account. After booting the windows user account pops-up and after selecting my account the computer will shut down. A friend of mine said that there might be something wrong with the winlogon but i cant find any info about that online. Right now im using safe mode with networking and i also tried accecsing the boot menu and selecting "disable automatic restart after system failure". Now rather than restarting it gives me a blue screen that reads:
A problem has been detected and Windows has been shutdown to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
***STOP: 0x00000024 (0x001902FE, 0xF89B6190, 0xF82D876D)
*** Ntfs. sys- Address F82d876D base at F82B 8000, Datestamp 41107eea
Beginning dump of physical memory
physical memory dump complete.
Contact your system admin or tech support group for further assistance.
I have ran the CHKDSK /F with no problems found. And i hope that with this information you may help me fix this very annoying, and most random computer problem.
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May 16, 2005
Can anybody tell me how to reset the user account logon information?
Specifically, When on the Logon Screen ther is information pertaining to the Users Unread Email Information. I have changed to a new email address (because of SPAM) and it still shows "XXX unread mail messages, x programs running" under a Users name. I would like to change so it sees the new email account and reflects accurate number of unread messages.
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Jan 30, 2008
I had this set before, but since i messed with something under user logon, I cant get it back anymore.Like how do I set it when I boot up pc, theres the xp logon(with bar going back and forth) then I just want it go straight to screen so I dont have to be clicking my user account. Instead it stays at choose user account.
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Jul 30, 2005
during a registry clean I accidently deleted the following folder HKCRCLSID
though I immediately imported my latest registry backup the computer froze. After manual restart the Windows logon screen misses the account names even the default administrator account and no way to shut down. I tried starting in safe mode and with the OS CD and always come back to the above mentoined screen. I donnot want to reinstall Windows XP completely new
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Jan 9, 2006
Way for me to change the logon option setting to Ctrl-Alt-Del? In W2K there was an easy checkbox setting in users from the control panel. And upgrading to WXP kept that setting. With WinXP preinstalled in a notebook, the logon screen comes up immediately from power up. I would like to require the intermediate step of manually pressing Ctrl-Alt-Del keys before the logon screen appears. I'm willing to reinstall W2K first and then reinstalling WXP as I also want to replace the existing notebook hdd with another larger capacity drive if I cannot find an acceptable answer soon.
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Feb 9, 2006
setting up more than one user logon for windows xp home edition w/ sp2 installed (using fat32). What I would like to acheive (if possible) is to limit my teenagers (2) access to certain files and programs. More specifically programs such as windows explorer (including right-click on START button), access to the "RUN" command, control panel, and other system controlling programs. I have searched on C-Net and microsoft, finding bits and peices but not all together in 1 post and not a step by step. I am not afraid to edit the registry.Also I do not want to convert this comp to ntfs (unless there is a way to back up a massive amount of data without a cd/dvd burner, as I am under the impression that a re-install of XP and reformatting of hard drive is required to switch to ntfs). What would be ideal (and maybe easier to do?) would be to have teenage-user1 and teenage-user2 logon bring up only a desktop with no taskbar and/or START button, thus allowing only access to the programs that I shortcut to the desktop (this thought just occurred to me while typing this).
These children are 15 and 16 and are smart enough to type a google search for password/registry/command prompt hacks and crackers and such. I haven't seen anything in regaurds to what I am looking for all on 1 system or complete in 1 post/step-by-step. Possibly I am not typing the correct search words, but seems alot of text for a search ( am not typing "the" "and" etc. and am using/trying as many buzzwords as I can think of...) and I get no way too much irrelavent and sometimes confusing info or no matches at all. I may be making a mountain out of a mole hill with how I want to do this, as it probably has been done before, if so a link(s) would be much appreciated as would any advice from "seasoned/in-the-know" users/programmers.
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Jun 29, 2007
When I do fast user switching or logon in XP, I wish to hide certain users from being displayed. It seems XP has this capability since there are other users in my system that do not display on the logon or fast user switching screen.
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Nov 28, 2006
two new computers a router and networked the home. I have the host computer and my children are each on wireless as clients. Both children can access internet, but only 1 can access printer. I actually figured out the problem that's huge as I'm a network idiot. My son's computer (can't use printer) is using my old computer with MY name on it. I am on the new computer with MY name on it. So when he tries to access the printer it doesn't know where to go. I have windows xp HOME and from what I see I can't change the name on his computer the folder immediately under documents & settings). I followed instructions to copy from one folder to another (ie, Mine to his) using a 3rd administrator account. I could copy any account but mine.
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Apr 4, 2008
I recently had a problem on my computer where Internet explorer was not working and would'nt open, and no windows based functions that used the explorer interface would work... So i downloaded the IE7 install package on my other computer and burned to disk to install. everything was going along fine, and when prompted to restart to finsih the installation i did so..... that is when "it" hit the fan.
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Jun 28, 2005
When I try to run command line utilities such as ipconfig, netstat etc.. on
the command line interface I get message such as like that:
C:>ipconig
'ipconig' is not recognized as an internal or external command,
operable program or batch file.
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Mar 21, 2009
loss of power to the house has resulted in loosing all administrative accounts & profiles. Cant log into anything on the admin section. Only 1 acount acces and has no admin privlages. Have been told it may possibly be a damaged user profile. Need help on how to repair this so i can log on . Thanks PS its a dell optiplex gx260 :with pent 4 & windows xp prof., version 2002, service pack 3
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Dec 19, 2004
Does anyone know why, when I click a user name, I get an error message "windows can not load users profile settings. But will load default settings because the file is being used by another process"? Was recieving error message about virt mem last week. Couldn't increase paging file (maxed-384mb). But, changed settings to 1000/1000 max/min to stop virt mem message. Now, I'm the only one who can log on without the computer freezing and that's the message I get. I'm the administrator. The default settings are set to my daughters user name. My user name is password protected and my family all use the computer. We only use it for surfing-email and IMing. Don't run many programs. Why is my memory being used up? Ran adaware, SpyBot. Have Spyware Blaster.Mcafee firewall/virus protection. All clean.
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Apr 1, 2005
I have a HP laptop and W2K pro is installed. When I try to log on to either the admin account or my account, It will freeze right after it starts to load the account. Now for the tricky part If I press ctrl a few times right after I hit enter to accept the password, the account will load. I was wondering if there might be a problem with the MBR, I have tried to fdisk /MBR but fdisk is not a valid cmd.
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