Service Pack 2 - Access Is Denied - Error 5
Sep 9, 2007
I own a SONY VAIO desktop PC, and I'm trying to install the XP Service Pack 2. However, whenever I try to, either when prompted by Windows Automatic Update or when I do it on Microsoft's website, the installation would always pause midway and return with an "Access is Denied" dialogue box. Microsoft's website had something regarding this issue --http://support.microsoft.com/kb/873148 -- but under Step 2, I couldn't find any specific registry key that resembled the one that was given Quote: The found entry in the Setupapi.log file should be similar to the following example: #-007 Deleting registry key HKCRvnd.ms.radio #E033 Error 5: Access is denied. This is what I see in the setupapi.log text file:
Code: #E008 Setting registry value HKLMSYSTEMCurrentControlSetServicesssdpsrv\DependOnService#E033 Error 5: Access is denied.#E065 Parsing AddReg section [Product.Add.Reg]......................
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Sep 17, 2005
I finally decided to install the service pack 2. During the install I keep getting messages of the form: Service pack 2 could not back up registry key
XXXXX to file c:windows$NtServicePackUninstall$ eg00013: Access is denied. Anyone knows what the problem might be? I located the directory and it does get removed when I cancel the update. I'm running as an administrator.
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Nov 5, 2008
i just recently bought a new ipod and i need to install itunes but first I have to update my windows xp to service pack 2 or higher everytime I try i get the install halfway then the access denied message pops up. I tried the various solutions i found on google and its still doing it, I even d/led registry mechanic and clean and repair all my registry and its still doing access denied error.
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May 27, 2006
When i try to update to service pack 2 I get an error that says Access denied and then stops the update. I used the windows knowledge base for help http://support.microsoft.com/kb/873148 I do what they say but I get to the point Where i reset the permission for Hkey_classes_rootDxDiagprovider But it gives me an error "You do not have permission to view the current permission settings for DxDiag.DxDiagprovider, but you can make permission changes." After that it comes to the permission editor but i am unable to make changes
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Nov 7, 2008
I have had Windows XP on my computer for 3 years, during that time I have had no problems with updates. A couple of days ago updates were running when I got the following message box. Service pack 3 setup. Access denied1! Microsoft will now un-install the current updates. At this point I was in a hurry to leave and shut off my computer thinking that when I started up again, the updates would resume their activity.......
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Jul 18, 2005
The Service pack starts out ok, then a little way into the process it says "cannot back up update. Access is denied": with options to retry, abort or ignore. The only real option is to ignore, and it carries on. About 5 mins later the whole process aborts saying sp 2 has not installed. press ok to undo what its done, and after its done that, it says windows has been partially updated, and may not work correctly
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Nov 13, 2007
The title pretty much sums it up, I can't update to the new service pack, a window pops up and says "Access is denied". What do I do now?
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Oct 5, 2007
I checked the setup api and found access denied on HKCRvnd.ms.radio, I removed all instances of this, cause I saw another post with the same problem and that seem to work for them. I also had an access denied for
c:windowssoftwaredistributiondownload16b2c96a0c41f4dfdb4d3cc228a4f819u pdateupdate.inf so I gave it permissions for everything. Still seem to be having problems trying to install service pack 2. And looking at the setupapi still seems to give me the same error messages even though I made the changes.
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Apr 15, 2005
I just tried installing Service Pack 2 on my XP, and I downloaded it and during installation it stops and simply says "Access Denied" in a little prompt, then says that installation has failed.
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Dec 5, 2008
I just bought the new GTA 4 and it apperently needs service pack 3, so i downloaded it from microsoft download center but in the middle of the install it stops and says access denied. It then continues to remove the service pack again and when it is almost done it said that it ways not removed corretly and that XP might not work optimatly.
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Dec 21, 2005
All my processes are set to manual or automatic
I have all previous updates.
I have scanned for viruses and spyware with 2 scanners for each.
When trying to install SP2, it gets exactly halfway then it says access denied.
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Aug 16, 2007
The entire error msg is:
An access denied error was returned while attempting to change a service.You may need to log on using an Administrator account to make the changes.
The only account on the system is mine that is an administrator account but i still get this error.
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Jul 4, 2008
I have only one account on my Windows and it is the administrator account (mine because I'm the only one using the computer). The problem is when I make changes in msconfig, when I click on Apply, I get this message "An Access Denied error was returned while attempting to change a service.You may need to log on using an Administrator account to make the specified changes".I am the administrator and there is no other account than mine!
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Oct 17, 2008
I just formated my PC two nights ago and I am still trying to get all the updates done. However, when I try to update to Service Pack 3, I get an error halfway through that says "Acces Is Denied", and then it starts to undo everything the Service Pack was updating. I have tried downloading the service pack file from microsoft, rebooting and turning off all anti-virus. ect. I have seen methods that tell me to reset the registry and file permissions. Is this safe? And also, has anyone else had this problem and fixed it.
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Feb 28, 2009
why window xp service pack 3 start installing and its like 75% done and a little one pops up denied and starts to undo what it started window xp
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Oct 31, 2009
I have tried several times to install XP SP3 on my DELL Inspiron 6000, XP SP2 and get and ?Access Denied? error. I understand that this occurs if one or more registry keys are restricted so that the software cannot alter them. I have retired installing SP3 after disabling both Zone Alarm and AVG antivirus programs w/o success. (do they need to be uninstalled?) I also understand that there is a way to reset registry and file permissions, but I am afraid that this would be beyond my comfort level. From the installation log, the first major logged failure is: 846.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 --- does this have any meaning. So far, these attempts have not changed the computers functionality, however, I am not able to make the restore function work.
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Sep 18, 2005
well im havin trouble reaching my control panel.when i try to access it, it loads up then closes it automatically and my whole desktop is gone,and justs shows my wallpaper.but in a lil while it comes back.everytime i try to access it, it wont let me and it justs closes and does it over again.also my other problem is that i can't install my service pack 2 it says that it has been "terminated" or sumthin like that.and when i keep on doing it and still says even in safe mode.so u guys know what problem lies here?
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Nov 23, 2007
I am getting a Error message as stated below Service Pack 2 Setup Error Service Pack 2 Setup could not backup registry key HKLMSYSTEMCurrentControlSetControl Windows to file C:WINNT$NtServicePackUninstall$ eg003555. 5: Access is denied.I need to install Service Pack 2 for a program.
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Aug 10, 2005
I can't seem to get the servioce pack to install itself onto my computer.The installer loads and gets 1/4 of it done, then the rest of it fails.
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Feb 11, 2010
I got an error 5:access denied could not back up registry key when trying to install Service Pack 2 for Windows xp
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Oct 27, 2009
Does anyone know how to correct the following error appears at startup; The procedure entry point set keyboard filter hook could not be located in the dynamic link library?
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Aug 8, 2008
Once I installed sp3, I could not get past the windows loading screen, so I started in safemode and uninstalled sp3 that way. My question is, does uninstalling sp3 remove sp2 as well. I can not see sp2 under add/remove programs, but my windows update history says I downloaded sp2 last May.
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Jul 11, 2007
Anyone here having probs trying to install this latest update from Microsoft?I'm running Winxp home sp2.The update just sits in my system tray and when i tries to install it it fails.
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May 2, 2007
My dad accidentally installed Windows XP Over the current working Windows XP Service Pack 2.THis is on an old laptop which has some important school work which I have been trying to get copied to memory stick but with no luck.My dad thought the laptop was running ever so slow and thought that reinstalling XP would make it quicker again.Now after it has done, the laptop not running well at all.It loads but when you choose ANY user account it loads up till the desktop and nothing happens after that. THe start menu and icons don't show up. Its like its got nothing else to load. The task manager can be run (control+alt+del) and everything is responding. have also tried running it in safe mode but the same still happens.THe closest I have got was to use the XP disk and use the recovery console and try to use the command promp to copy the documents and settingsmy documents into the memory stick but when it tries to go to documents and settings it says that the access is denied .
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Aug 21, 2005
An error window keeps popping up "Windows Service Pack Setup has encountered an error and needs to close." How do I get rid of it?
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Dec 5, 2006
When I turn my pc and windows loads up an error message appears saying that windows service pack 2 setup has encountered an error and has to close. However when I close the error message it keeps popping up every 20 seconds or so. When I went to microsofts website that told me that service pack 2 was installed on my pc. I have ran a full viral scan using the latest version of Panda and have also ran Reg-cure to see if the problem was in the registry but the error message still keeps popping up.
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Sep 25, 2008
I recently had a computer crash and die, it was an old computer, I don't know what went wrong, I don't really care now because I realize it was old and got a new computer. Anyway I knew my hard drive was still good and I have important data on it that I needed, so i removed it and bought a hard drive enclosure. I hooked it up to my new computer and everything is coming up fine, but my "e://documents and settings/owner/" folder. That was the administrative account document folder that I used for my work. When I try to open it it's giving my an 'Access Denied" error. I can access all the other accounts just fine.
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Jul 14, 2005
I have some cd's which I cannot access on my XP system. When I try to read one of the CDs, but there is a message stating "SONIC DLA - your version of DLA can read files on this disc but you will not be able to edit or add to them". When I try to accessing the other CD, there is an error message stating "d: is not accessible. access is denied". I did try to install UDF Reader, but I still couldn't access the CDs.
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Jan 24, 2007
I remember seeing this posted a few weeks ago and wondered if anyone else has come across the problem or a solution. After using MSCONFIG and applying changes I get the message "An access denied error was returned while attempting to change a service you may need to log on using an administrator account to make the specified changes".
I've searched high and low and can't find any real reason.. And I'm the only account on my pc. Now for a new twist.. Today when I went by to do some maintainance on a business network out of curiosity I tried MSCONFIG on the computers there and lo and behold they all did the same thing.. These computers have nothing in common with mine as far as firewalls, antivirus, etc. (which I had read might be the culprit). The only thing I know that all have in common is they have all recently have had all Windows updates installed
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Aug 20, 2005
When I click run and type in msconfig, I get a message saying Access Denied, need administrator privileges, etc.The thing is...I'm already logged in as Administrator automatically and even the icon in the Start menu shows this.
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Aug 19, 2005
When I hit Start | Run | Ms config, it tells me that access is denied and that I may need to log on as Administrator to make program changes. Only, I'm already logged in as Administrator!What's going on here and how do I fix this so I can run Ms config? I'm running WinXP Home with SP2.
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