SP2 Will Not Install "an Internal Error Occured"
Jul 27, 2005
Running XP Home Edition. I run SP2 setup. It does it's inspections and the last text I see displayed before it gives me "an internal error occured" is 'checking product ID.' I checked the numerical product ID and it does not match those as listed as Pirated. This computer has several issues and really should be reloaded, but the user has 'misplaced' the CD's that came with the system. Below is the latest attempt at running SP2 according to my svcpack.log
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May 23, 2008
In a little bit of a situation. My laptop is not loading up, after about 20secs it states "Disk read error occurred- CLT+ALT+DEL to restart.But it just happend again and again. I've been reading around and everyone is saying just use the xp install disk to repair the master boot, problem is I have moved that many time is the past 2years I have no idea where that CD is.I've downloaded DiskInternals Boot CD and it will start on this. But it wont actaully repair the disk, just scan it I've used diskcheck via cmd on the boot cd but it states there is a master boot registry failure.
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Sep 3, 2006
Recently I haven't been able to install certain programs due to Internal Error 2908.When I press OK in the message box another one opens and all I can do is kill the setup program in Task Manager.I guess this is some sort of registry problem.
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Aug 1, 2008
I m trying to install a belkin ethernet pci card. now the card went in no problem and windows has picked it up. but when i go to install the driver from the cd it brings a message up an error occured during installation'' invalid data. iv tried installing it from windows system 32 but no joy.
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Aug 18, 2006
I'm getting the "An Error Has Occured and Internet Explorer Must Close" message a lot. It's happened about 10 times today. I did a lot of Microsoft Updates today. Would that be the cause
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Mar 27, 2010
A small window comes with message " Error loading newdev.dll".After clicking on OK button I got one more window with message:"Administrator privileges are required to install,uninstall,or configure the DSL software".Following troubleshooting steps I have performed:I have downloaded the DSL software from the interned instead of working with the original CD that came with the broadband.
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Dec 3, 2006
I'm trying to reinstall MSN Messenger because it suddenly stopped working...but I cannot uninstall or repair it. When I try to access C:Program Files MSN Messenger, my PC freezes for a while then a message appears telling me that 'The Disk in drive C is not formatted. Format it now? Yes/No'I also cannot delete the MSN folder because I get a 'data error (cyclic redundancy check)' message.Is there a way I can get ris of the MSN Messenger folder in order to reinstall?
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Nov 12, 2007
I was trying to remove some items from the start up list on msconfig. It then told me to reboot. So after I logged on, a message popped up saying that I had altered the start up list. Is this normal/okay and can I press "don't show this message again"?
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Jan 8, 2009
I wanted my xp to look like vista..so i downloaded "longhorn" but after completing all the process of longhorn my parents told to keep the xp look only.I thought to restore the pc on early time of 1 day ago.But after restoration its written on my monitor that there is some prob.in operating system maybe corrupt.
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Jun 22, 2005
While i try to open folder on ftp server from IE explorer 6 on winXP sp2 pro win2003 I get an error message""an error occured that opening folder on ftp server. Make shure you have permission to access that folder."from win 98 or win 2000 i have not problem to open folders.
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May 26, 2005
the blue screen blocks out everything! there is also a grey box that says "runtime error" at programC:windowsexplorer.exe. I shut down the computer twice and on the second time, when it came on it said "rage 128 v."
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Feb 21, 2010
I continue to get the same error everytime I try to install my HP Officejet 6500: An error occured during the installation of the device. The system cannot find the file specified
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Oct 10, 2010
I've been trying to install windows xp from a cd onto my dell c400 notebook which does not have an internal cd drive. Thus far I've tried to pre-load the installation files on the hard drive and boot from them, use windows PE to install off a network cd drive, and install off an external usb cd drive
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May 10, 2008
I decided to help out an older friend upgrade their computer. I had an old tower lying around minus a Hard Drive, and I figured that I could remove my friends Hard Drive from his PC and pop it into my Tower and away he'd go. Well, it didn't work. The PC seemed to boot fine and showed the initial text, but when it came to the Windows XP loading-part of the boot process, the monitor flashed white for a millisecond then went blank and the power light turned to amber, then off altogether.I disabled my ATI Graphics card, then tried again with no luck so I looked in BIOS but couldn't get it to detect the drive which is a Seagate Barracuda 40GB drive.I did however notice that the HD was listed as Secondary Slave. I was able to move it up to Primary Slave by moving the jumper but couldn't set it as Master. I even tried with the jumper removed. In fact I don't recall whether or not there was a Secondary Master there is a DVD/CD Combo drive installed so maybe that was set as Secondary Master? I'm afraid I can't remember.
I then tried connecting the HD to the same cable as the DVD/CD drive with no luck. The HD is an IDE and my original HD was also a Seagate IDE drive. Also FWIW, the last time I used my Tower with an IDE HD installed ( only months ago) it all worked perfectly.After a few hours I called it a day.So, when I returned home I realised that the DVD/CD drive was probably throwing a spanner in the works and I should have unplugged it to see if that would get a result.Finally it dawned on me that my friends internal HD would have all the drivers pertaining to his particular set up (Mobo, etc) but not the drivers for my mobo and maybe that's why Windows didn't boot up.I'm left wondering if it's even possible to do what I'm trying to achieve, or would my friends IDE Hard Disc need to be wiped before installing it into my Tower? I have the ABIT VIA-1.31M driver disc that came with my mobo, but don't really know where to go from here other than to try to install the drivers for my Mobo onto my friends HD before I remove it from his PC and install it in the one I want to give to him ..
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Aug 31, 2010
internal hard drive delete all partition and create a ntfs partition. (due to some problem)I put the windows xp disc to boot ; Ntldr is missing. (boot prority set to cd)I extract Ntldr and ndtect from the windows xp disc and create boot.ini, then put all three file to the internal hard drive.This time it said hal file is missing.
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Mar 20, 2010
When I try to install SP3, after it has downloaded through Auto-update, it gives me internal error, without any codes or anything. Just says installation did not complete.
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Jun 23, 2005
While trying uninstall and re-install Microsoft antispyware, I am getting "Internal Error 2753 ".When searched, there is no GcasInstallHelper.exe file on my hard drives. I am disappointed to see the MS released such a buggy program.
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Sep 30, 2009
I've recently put together an old computer using parts from 2 similar machines. The specs are..
Mobo: GA-K8VM800M
CPU: AMD Sempron 2800+ - o/ced to 2ghz tonight.
HDD: Master - Seagate, Slave - Maxtor both 70gb
Ram: 256 + 512 @ 400
Onboard VGA..
Standard 250V PSU
Okay so, i've been trying all night to install SP3 on this thing but every time I get this error "An Internal Error Occurred" and it's driving me crazy. I installed a fresh Windows XP SP2 on it and uninstalled the few updates I did through windows updates. I've cleaned the registry. I've done everything it says to do here: http://support.microsoft.com/kb/949384. I've tried installing it from the Windows updates page, i've tried installing it through Automatic updates and i've even downloaded the full SP3 Package (also tried this in safe-mode). I've read every freaking forum about this error and took their advice. Nothing works........
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May 18, 2008
I recently did a system repair after having problems with Windows starting up, and I need to re-install sp2 for programs such as iTunes to work. When I try running the update wizard, it gets to the 'collecting inventory' (I think that's what it's called) stage, and then stops with an "An Internal Error Occured" message. Below I posted the data from svcpack.log.
[QUOTE]
================================================================================
3.937: 2008/05/18 22:35:36.268 (local)
3.937: f:a20f92d53e2234d8e995e0i386updateupdate.exe (version 5.5.1005.0)
3.937: Service Pack started with following command line:
4.093: Return Value From OnACPower = 1
4.093: OnACPower returned value( 0x1 ) which is Equal To 0x1
4.093: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite
4.093: SOFTWAREMicrosoftWindowsCurrentVersionSetupWindowsFeatures is not Present
4.093: First Condition in A6Block.Section Succeeded..................
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Sep 19, 2007
Before I reinstall the OS,,, does anyone have the fix for DHCP issues. When I run ipconfig I get the internal error occured error. I have tried to retstart TCP/IP, I changed the name of the PC and ther group name then rebooted but notta.
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Sep 1, 2005
Boots up and can't get past the Norton Go Back.if I press the space bar,it will go to this message.Norton Goback internal error press any key to reboot, and when I do,it starts all over again only to get the same message.Sometimes, will show a diagram of I believe, the keyboard and computer with arrows pointing to F1 key in diagram, and at the top it says no operating system. So i got the XP disk, and completely formatted to RAW, and re-installed XP.Only to have it come back to the diagram thing saying no Operating System.
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Apr 8, 2005
I'm looking for Tapisrv (Telephony Service). I've looked under MMC services panel, and it seems to be missing. I've added an old internal 56K modem after the install. While everything seems to have installed okay, the computer seems to think that I have no modem (drivers are okay). A browse through the event log shows that the Tapisrv is n/a. Are all services not installed for the first time? If not, then how to add a service? I've just moved to XP, so I'm unfamiliar with it.
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Mar 15, 2008
I'm trying to download the Opera browser, but when I do, it goes though the steps of installing and then I get the following error: Internal Error 2932C:DocumentsandSettingsCompaq_OwnerApplicationDataMicrosoftInstalle r(C619B312-19F3-460A-9F7B-443248379F18)ARPRODUCTICON.exe,131 I've tried several registry cleaners, etc. but can't fix the problems.
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Oct 17, 2005
I have issue in 2 of my computers. I lost internet connectivity. I run on Wired DSL connection ( always on ). I did try to check ipaddress of my computer and it ends up with Internal error
" An internal error occurred: the system cannot find the file specified. Additional information: Unable to query hostname " after googleing over internet i found that if we replace tcpip.sys from
c:windowssystem32drivers
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May 15, 2005
SP2 - TCP/IP internal error - "Unable to Query host name" A friend installed SP2 on a Dell Inspiron 8100 laptop, 866M processor, 833MHz & 320MB RAM.
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Sep 1, 2010
I have XP with service pack 2 already installed. I tried installing sp3, following all the guidelines about being an administrator, closing all programs, disabling virus scanners and such, but consistently get this "internal error" as soon as the installation starts. The event viewer doesn't say anything useful, but according to http://support.microsoft.com/kb/949384/ this is a problem with a funky product id.
The solution says I should go to the System Properties to get the product id. Well an abstraction of that product id is 69831-xxx-xxxxxxx-xxxxx. Then it tells me to go to HKEY_LOCAL_MACHINESYSTEMWPAKey-XXXXXXXXXXXXXXXXXXXXX, and work with the fields in there. It predicts that there might be more than one key conforming to that format, and there is. It says I should pick the key that has the same ProductID as found in the System Properties, but they both have the same id and it isn't what I found in System Properties, it's 55285-xxx-xxxxxxx-xxxxx.I have one product id in System Properties, and another that appears in two keys in the registry.
Here's my SysInfo:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) XP 2600+, x86 Family 6 Model 10 Stepping 0
Processor Count: 1
RAM: 1023 Mb
Graphics Card: NVIDIA GeForce 6200 , 128 Mb
Hard Drives: C: Total - 103936 MB, Free - 25331 MB; D: Total - 13228 MB, Free - 8921 MB; G: Total - 70605 MB, Free - 11730 MB;
Motherboard: Gigabyte Technology Co., Ltd., nVidia-nForce2, 1.x,
Antivirus: AVG Anti-Virus Free, Updated: Yes, On-Demand Scanner: Enabled
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Mar 19, 2005
I'm trying to install my printer, usb, lexmark x75 all in one. When I try to install it I get a weird rpc server is unavailable error and it won't install it.
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Dec 5, 2007
After suffering months of freezing PC and blue screens (primarily the dreaded kernel stack error. I have done tried all the recovery tricks from here and MS website, done chkdsk /f & /r repeatedly over four days without using the PC in between, and all the other stuff from here and Microsoft. Bought an expensive Reg cleaner and run it repeatedly. No luck. No recently installed soft or hardware. New Dell desktop. 1 year of trouble-free life until this. I now boot from the recovery XP CD (it includes SP2) to try to reformat the whole shebang and it gets as far as loading setup files OK, then as usual tries to start load windows installation and ... blue screen. STOP error 0x0000007B (OXF78D2524 OXC0000034, OX00000000, OX00000000).
Decided to buy a new HDD and install XP on that. (3 weeks from Dell!) and in machine. Old one disconnected. Tried installing XP from disk. It stalls at exactly the same moment as before (loads up preliminary files, gets to ""starting Windows" and then the dreaded blue screen with the same error message as before. 0X0000007B (OXF78D2524, 0XC0000034, 0X00000000, 0X00000000). So presumably not HD (although always good to have one). Have downloaded Memtest and run it for 24 hours. No RAM errors reported.
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Sep 6, 2005
Basically my windows xp servicepack 2 doesn't fully install, it usually closes with an error saying it could not fully install.
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Aug 17, 2008
the computer is a SolidPPC50 515 Model, which has no internal CD-ROM or Floppy drive. I have an external USB CD-ROM and Floppy, but there are only 2 USB ports, and no PS/2 keyboard slot, so I've had to use a USB keyboard. Despite the BIOS being compatible with booting through USB, it doesn't recognise the CD-ROM, but it does recognise the Floppy. I tried using a bootable floppy with the I386 folder from the install CD copied to the Hard Drive (formatted as FAT32), but when I run WINNT.exe then try to change over the Floppy drive for the CD-ROM, it can't find the CD-ROM drive.
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Mar 10, 2010
Running XP Professional SP3. I am curious why Windows does not recognize an internal DVD ROM as a DVD? It sees it under My Computer as a CD Drive. But, if you put a DVD disc in the drive, then it sees it as a DVD..... THE DVD ROM is an LG Model GH22NP20.
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