Does Not Recognize Internal DVD Drive

Mar 10, 2010

Running XP Professional SP3. I am curious why Windows does not recognize an internal DVD ROM as a DVD? It sees it under My Computer as a CD Drive. But, if you put a DVD disc in the drive, then it sees it as a DVD..... THE DVD ROM is an LG Model GH22NP20.

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Dec 16, 2005

there are several things but lets attack one at a time. first of all when i run antivi iget this (C:DOCUME~1OWNER~1.STELOCALS~1TEMPAAWTMPC23656656222749SETUP.EXE) contains the signature of the worm WORM/AlcraB no matter how many times i delete it it comes back. next when trying to browse this blank mos-dod screen comes up with this message.

16bit MS-DOS subsystem
c:windowssystem32xg4.exe the NTVDM cpu has encountered an illegal instruction
C5:054d IP: 0126 OP C6 56 e4 16d/ choose close to terminate this program

and when we set up verizon dsl and the guy had us go to run cmd and try to ping the ip address we got this: "ping" is not reconized as an internal or external command, operable program or batch file and we tried several commands from this window and got the same message for all of them. and the guy at verizon said he was surprised that the pc was even running. well that's some of it got and recommendations other than total reformat?

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