"Installer"-- Can't Install ITunes
May 18, 2007
I'm trying to install iTunes in order to use my iPod Shuffle. I posted in another forum and got some help but I haven't solved the problem yet.Here is the error message I get when I try to install iTunes: "The Windows Installer service could not be accessed. This can occur if you run Windows in Safe Mode or if the Windows Insstaller is not correctly installed."It's not in safe mode. I was told to check that Windows Installer was set to "automatic." It was not. I changed to automatic and restarted but got the same error as above when I tried to install iTunes again
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Oct 25, 2007
I installed Windows Vista 64 at one point, but my wireless usb adapter didn't have any drivers for windows vista 64 so I reformatted my entire hd and reinstalled win xp home. anyway, the problem is I cannot install the new version of iTunes,openoffice, and Steam. There's probably more programs out there that I cannot install, so I really want to resolve this issue as it is very annoying. everytime I try to install any of these programs i get this message. "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
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Feb 24, 2006
Trouble unistalling itunes and itunes helper. I'm cleaning out for some space and rid myself of programs I don't use.I've tried to uninstall itunes and itunes helper I have used windows add/remove program to no avail. Tried numerous times but it/they remain, even though it says complete. Reboot etc. nothing. Any tricks or procedures or to get rid of it/them for good?
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Aug 25, 2006
windows installer keeps asking me to install something I don't want installed!
how do I stop this,and where do I look
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Jan 30, 2009
I have a windows XP box with SP 3. Once booted into Windows I immediately start getting Windows Installer trying to install something. Clearly there is a failed installation in there that windows installer keeps trying to install but can't. When try to intall something new I get the "This happens with windows in running in safe mode or windows installer is installed incorrectly" message. I tried installing windows installer 3.1, but it tells me it is already installed and quits. I tried installing the Windows Intaller Cleanup program that RProffit linked to, but then I get the windows installer is broken message and it can't install. Seems like I am in for a reformat and reload?
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Jan 13, 2007
When I booted up I got a windows installer screen asking to put in the disc to install paint shop. Since I was on the road and did not have the disc with me and don't use Paint shop I uninstalled it. when I boot I get a screen that just says windows Installer and it is very hard to cancel it
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Jan 21, 2009
windows installer not working tried downloading it and reinsalling it but still no joy, can't install any new programs. I have also reinstalled windows xp
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Aug 4, 2005
i was trying to install an application from its installer. And i accidentally went to "open with" and selected another program, thus the installer package always opens in the other progam and does not run. I was wondering if there is a way to undo this process
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Feb 24, 2006
I had a virus problem which was solved in security forum. Later a fresh problem started with MS office 2K. When ever I started any office application windows installer window popped up & the application started freezing up.I tried to un-install the Office Suite through Add/Remove programmes but same problem occured.So i tried un-installation by eraser2K programme,which did the un-installation.Now I am unable to re-install Office suite.
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Nov 27, 2005
I can't install windows installer from the Win update site. I get the Error Code: 0x80070005. I am trying to install 893803 (v2) as selected by win update. It will start installing then quit about 3/4s way through. I also get these messages...KB893 803 v2 Setup Access is denied. And KB893803 v2 setup installation did not complete.I have win xp home sp2. I recently reinstalled the OS and am trying to update it.
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Nov 12, 2008
i pulled out a program disc halfway through installation, which jammed up windows installer (every time windows was started, a message came up saying to please put in the install disc). I fixed that by finishing the installation (putting the disc back in 4 or 5 months later, we don't get to visit much), but during the time she had the problem,which was right when she got the computer,97 or so Windows Updates downloaded to the computer, but couldn�t install.
These files include everything from the service packs (which are supposed to install by themselves), to critical updates. The computer is very slow at startup, and wants to install the files at shutdown. No error messages, but the files remain there wanting to install.
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May 7, 2007
Right, I've uninstalled Windows Installer and installed the latest version, but it didnt install properly and I have no add/remove programs and cannot install the Windows Installer.
I've tryed reinstalling in safe mode, rebooting about 9 times and I cannot install it
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Mar 26, 2010
When i install windows,it says windows could not load the installer for disk dr
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May 24, 2010
I keep on getting a pop up saying windows installer preparing to install?? i cant get rid of it help please
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Nov 24, 2008
I have tried to install adobe reader 9 but as i get to the end of the process i get the following message The windows installer could not be accessed.this can occure if you are running windows in safe mode or if windows installer is not correctly installed.
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Feb 26, 2008
I had noticed that I could copy but not paste. For example, I could right click an icon on the Desktop and copy it, but using Ctrl-V or right-clicking on the Desktop to Paste did not work. In fact, the option is not even highlighted in the shortcut menu. Even to drag and drop an item from one folder to another is not possible. However, I can copy and paste text, like copying and pasting a sentence is MS Word. I also found out that I cannot install any programs on this same computer. This is the exact error message I get when trying to install Ad-Aware:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. "
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Jul 17, 2009
I use earthlink DSL and the offered a clean up system for free (PC finetune) so I tried it because my computer was a little slow. Well, after installing and rebooting up dates came up. I let in automatically install updates. I know 'stupid'. I now have it set to notify me before installing. Anyway, one of the updates was some version on windows explorer. It is always attempting to Install. It doesn't say what what it is installing. I look on the internet and one told me how to find out what it is attempting to install. It came back as "3.1.400.5512" I'm think that is internet explorer 3.1 not sure. It slows my computer, won't let me go online because it interfers with the sign on window pop up.
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Sep 8, 2009
Have a Dell E510 with Wind XP Home. Well meaning friend tried to speed it up by installing Firefox and deleting Internet Explorer. Managed to also delete WordPad and when I start up - a message box labeled "Windows Installer" appears with the note - "Preparing to Install." Notice goes away and I do whatever I need to do online. However I need to reinstall a printer and am getting the message that the installer is missing. How do I fix that.
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Oct 8, 2005
When I turn my computer on there is a long pause/ delay before windows initiates at start up. It lasts about 1 min until Windows finally boots. Immediately after Windows starts up a window pops up titled: Windows Installer - Preparing to install. This started all of the sudden tonight, not really sure why or what caused it but has anyone ever heard of either of these errors? I have ran an updated version of Adaware6, AVG Anti Virus, Ccleaner, CWShredder, Ewido, RegCleaner, Spware Blaster, Spybot. Also, I have been using Avg Free Editon Virus Scan and Windows Firewall and still managed to get 2 viruses today while they were running. Can you recommend a top of the line virus scan and firewall. I have been told that Pc-Cillin is a good virus scan because it has an integrated virus scan and firewall.
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Jun 25, 2005
This is an odd problem that just won't go away, I have a friends computer who has win XP sp-2 they had Norton 2005 on it and uninstalled it cause it is just junk anyway. But the problem is that any program that needs to be installed or updated now gives the message that you need to install the norton disk in CD drive for unknownname install.In event viewer is says "Source: MsiInstaller, Type: Warning, Category: none, Event ID: 1001, Description: Detection of product '{C6F5B6CF-609C-428E-CA83176C021B}', feature 'Complete' failed during request for component'{A07EA0AF-E117-4A34-8D54-5D826F12988C}' for more help & support" blah, blah no help at web link.Also I cannot get windows update site to even load with anything in it all no message just blank, other websites seem fine.
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Sep 8, 2005
can I stop xp from trying to install an old programme? which doesn't work and I can't delete? I have a copy of roxio media creator which doesn't work since I reset windows to an earlier point, the prog can't find a certificate and questions the system date so won't install. it won't delete either for the same reasons and every time I try to copy files it tries to install the damn thing, unsuccessfully
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May 28, 2005
Every time I boot up I get the following error: Found new hardware wizard Cannot install this hardware There was a problem installing this hardware Logical disk manager An error occurred during the installation of the device The class installer has denied the request to install or upgrade this device
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Aug 6, 2007
Whenever i try to open anything in my PC, windows installer just launches and comes as "preparing to install". Then it goes of automatcally and the clicked program/folder opens without any further problem.
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Aug 14, 2009
I an constantly get this message (delays anything opening) whenever I go to open anything (programs, web sites, internet, links, etc.). I need help in simple, user friendly steps.
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Feb 27, 2005
After recovering from a Windows XP Home SP2 crash, I received a message to reinstall iTunes. When I tried to uninstall in Add/Remove Programs, in preparation for reinstalling,the UninstallShield Wizard came up and then
disappeared with no follow-on.
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Apr 24, 2010
I have a Dell DimensionC521 pc, windows XP home edition SP3. My default browser is Mozilla Firefox and I am using the free versions of avast and zonealarm. I have tried repeatedly to download i tunes. I go to the website I am asked for my email address and where I am located. I then click on download now and nothing happens.
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Apr 17, 2008
I am having problems with itunes, and probably need to wipe it out and reinstall.How do I do this without losing purchased itunes media?
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Jul 5, 2008
I seem to have never been off these boards since I took over my husband's computer after he died in February. It is almost new and I gave my own two year old model to a needy friend.I had my friendly neighbourhood computer guy who "fixes" things for me, to transfer all my files and programmes from one to the other.One of the several items which I can't find is my iTunes. Over the years I have compiled a fairly comprehensive list of music which I downloaded to my iPod. Now my iPod has died of old age and apparently will cost more than it's worth to repair. I don't mind buying a new iPod but i do want my tunes back.
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Jul 26, 2006
I have a Compaq Presario with XP. I responded to update iTunes, and it wouldn't recognize I have XP. Now I lost the iTunes that I had installed, and have nothing. Spysweeper I went to upgrade and got error ''We have detected Windows 98 or Windows Me as your operating system. We recommend that you download a version of Spy Sweeper 4.5 that supports your operaton system'.
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Jan 11, 2005
I boot up and Windows Installer box keeps trying to install something. I cannot do anything after that because it freezes evrything. I suspect something is missing on an install or it would not do this but I have no way of telling what because I cannot investigate with a frozen computer. It does this in safe mode too. It will not let me cancel or close box, it just goes into a deep freeze!
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Nov 10, 2008
I keep getting this message when I try to download itunes, and I have two brand new ipod nano's that I can't use until this problem is solved. My computer is a ComPaq Presario 6000, built in 2002, with Windows xp home edition. could not open key Hkey_local_machinesoftwareclasses.cddaopen with progIds. Verify that you have sufficient access to that key, or contact your support personnel.
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