Class Installer Denied Request To Install Or Upgrade Device
May 28, 2005
Every time I boot up I get the following error: Found new hardware wizard Cannot install this hardware There was a problem installing this hardware Logical disk manager An error occurred during the installation of the device The class installer has denied the request to install or upgrade this device
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Jul 13, 2005
I have purchased a new wireless keyboard and mouse (NGS). The keyboard works
fine. When I installed the mouse the driver installed was a windows driver,
and the mouse would not work. When I try to install the driver that came with
the mouse (not digitally signed) I get the following message "The class installer has denied the request to install or upgrade this device"So I cannot get the mouse to work. Can I override this interupt ?.
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Oct 16, 2006
I was trying to back-up a file to CD using the CD Writer on my computer when I kept getting the message: The request could not be performed because of an I/O device error. Does anyone know what this means and how I can correct this situation?
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Jul 8, 2005
I am a tech in a service department for a company. We have used Remote Assistance successfully to assist our customers to fix problems from our desks We've found it somewhat problamatic trying to navigate our customers through the request assistance dialog so we can see what they see or take control so we can do something much faster than it would take for them to do by instruction.Is there a way to initiate Remote Assistance w/o the customer having to request or invite you?
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Apr 9, 2010
I have searched here and googled this error, and while I have found similar, nothing that same as this.I have been unable to update my Itunes, so after some research I realized it was the failure to update quicktime durring the Itunes update that was really happening. I have tried multiple things to fix this, all of which have been unsuccessful. Nothing would tell me why, just that quicktime failed to update.
My next step was to uninstall quicktime, this also failed with no reason why. So I attempted to Manually delete all quicktime files, and then run tuneup utilities to remove all registry entries. However when doing this I found I could delete all files, except the folder c:Program FilesQuickTimeQTSystem QuickTimeStreaming.Resourcesde.lproj . When I try I get the below error message Code: Cannot delete de.lproj: The request could not be performed because of an I/O device error
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Dec 24, 2006
I'm having the access is denied problem.I've tried many times fixing it manually through regedit and such, but it still doesn't work.but my Windows Installer is also broken so I can't install subinacl. I can however install setacl which seems very similar. I'm not good enough with computers to use command line programs without simple instructions laid out for me
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Aug 16, 2010
I've lost mouse device driver from my computer.How am I support to do this?I need only free download software.
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Sep 2, 2008
The first thing is I keep getting a 'Windows Installer' box popping up which says 'preparing to install' when I check my Hotmail emails. This problem began after I had a windows update which turned out to be an upgrade to Service Pack 3, last week. As soon as I've clicked cancel on the Windows Installer box, I get an alert from ZoneAlarm saying Windows Messenger is requesting to access the internet.
The first time it happened I just let the installer do what it was trying to as I thought the service pack upgrade had made changes to some settings. But then it happened again as soon as I opened the next email (I only open emails from people who I know like my close friends or family by the way). So I'm presuming there's a problem somewhere?
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Sep 29, 2007
Decided to update my XP installation with the XP2 upgrade. Everything was sailing smoothly until the upgrade halted with an "Access Denied" message. Luckily it deinstalled and reloaded the original XP1 installation successfully - I don't see any problems! If I look at the current setupapi.log, I see several pages of #E197 errors towards the end of the update (the description says, "Writing "C:WINDOWSINF etwzc.inf" to "C:WINDOWSINF" is not an approved method of installing INF files. Use a 'CopyINF' entry instead". Then I see the following:
#-007 Deleting registry key HKCR.AudioCD
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [Product.Del.Reg] in "c:windowssoftwaredistributiondownload16b2c96a0c41f4dfdb4d3cc228a4f819 updateupdate.inf" failed. Error 5: Access is denied...............
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Aug 25, 2006
windows installer keeps asking me to install something I don't want installed!
how do I stop this,and where do I look
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Jan 30, 2009
I have a windows XP box with SP 3. Once booted into Windows I immediately start getting Windows Installer trying to install something. Clearly there is a failed installation in there that windows installer keeps trying to install but can't. When try to intall something new I get the "This happens with windows in running in safe mode or windows installer is installed incorrectly" message. I tried installing windows installer 3.1, but it tells me it is already installed and quits. I tried installing the Windows Intaller Cleanup program that RProffit linked to, but then I get the windows installer is broken message and it can't install. Seems like I am in for a reformat and reload?
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Jan 13, 2007
When I booted up I got a windows installer screen asking to put in the disc to install paint shop. Since I was on the road and did not have the disc with me and don't use Paint shop I uninstalled it. when I boot I get a screen that just says windows Installer and it is very hard to cancel it
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Jan 21, 2009
windows installer not working tried downloading it and reinsalling it but still no joy, can't install any new programs. I have also reinstalled windows xp
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Aug 4, 2005
i was trying to install an application from its installer. And i accidentally went to "open with" and selected another program, thus the installer package always opens in the other progam and does not run. I was wondering if there is a way to undo this process
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Feb 24, 2006
I had a virus problem which was solved in security forum. Later a fresh problem started with MS office 2K. When ever I started any office application windows installer window popped up & the application started freezing up.I tried to un-install the Office Suite through Add/Remove programmes but same problem occured.So i tried un-installation by eraser2K programme,which did the un-installation.Now I am unable to re-install Office suite.
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Nov 27, 2005
I can't install windows installer from the Win update site. I get the Error Code: 0x80070005. I am trying to install 893803 (v2) as selected by win update. It will start installing then quit about 3/4s way through. I also get these messages...KB893 803 v2 Setup Access is denied. And KB893803 v2 setup installation did not complete.I have win xp home sp2. I recently reinstalled the OS and am trying to update it.
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Nov 12, 2008
i pulled out a program disc halfway through installation, which jammed up windows installer (every time windows was started, a message came up saying to please put in the install disc). I fixed that by finishing the installation (putting the disc back in 4 or 5 months later, we don't get to visit much), but during the time she had the problem,which was right when she got the computer,97 or so Windows Updates downloaded to the computer, but couldn�t install.
These files include everything from the service packs (which are supposed to install by themselves), to critical updates. The computer is very slow at startup, and wants to install the files at shutdown. No error messages, but the files remain there wanting to install.
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May 7, 2007
Right, I've uninstalled Windows Installer and installed the latest version, but it didnt install properly and I have no add/remove programs and cannot install the Windows Installer.
I've tryed reinstalling in safe mode, rebooting about 9 times and I cannot install it
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Mar 26, 2010
When i install windows,it says windows could not load the installer for disk dr
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May 24, 2010
I keep on getting a pop up saying windows installer preparing to install?? i cant get rid of it help please
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Nov 24, 2008
I have tried to install adobe reader 9 but as i get to the end of the process i get the following message The windows installer could not be accessed.this can occure if you are running windows in safe mode or if windows installer is not correctly installed.
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Feb 26, 2008
I had noticed that I could copy but not paste. For example, I could right click an icon on the Desktop and copy it, but using Ctrl-V or right-clicking on the Desktop to Paste did not work. In fact, the option is not even highlighted in the shortcut menu. Even to drag and drop an item from one folder to another is not possible. However, I can copy and paste text, like copying and pasting a sentence is MS Word. I also found out that I cannot install any programs on this same computer. This is the exact error message I get when trying to install Ad-Aware:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. "
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Jul 17, 2009
I use earthlink DSL and the offered a clean up system for free (PC finetune) so I tried it because my computer was a little slow. Well, after installing and rebooting up dates came up. I let in automatically install updates. I know 'stupid'. I now have it set to notify me before installing. Anyway, one of the updates was some version on windows explorer. It is always attempting to Install. It doesn't say what what it is installing. I look on the internet and one told me how to find out what it is attempting to install. It came back as "3.1.400.5512" I'm think that is internet explorer 3.1 not sure. It slows my computer, won't let me go online because it interfers with the sign on window pop up.
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Sep 8, 2009
Have a Dell E510 with Wind XP Home. Well meaning friend tried to speed it up by installing Firefox and deleting Internet Explorer. Managed to also delete WordPad and when I start up - a message box labeled "Windows Installer" appears with the note - "Preparing to Install." Notice goes away and I do whatever I need to do online. However I need to reinstall a printer and am getting the message that the installer is missing. How do I fix that.
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Mar 14, 2009
CNET used to have an online class for making XP run faster, it really worked great. I just reinstalled my XP Prof OS and cant remember all the little goodies do you guys still have those available anymore? As A matter of fact there were all kinds of really cool online classes you could take, but i cant seem to find any. Where did they go?
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Oct 8, 2005
When I turn my computer on there is a long pause/ delay before windows initiates at start up. It lasts about 1 min until Windows finally boots. Immediately after Windows starts up a window pops up titled: Windows Installer - Preparing to install. This started all of the sudden tonight, not really sure why or what caused it but has anyone ever heard of either of these errors? I have ran an updated version of Adaware6, AVG Anti Virus, Ccleaner, CWShredder, Ewido, RegCleaner, Spware Blaster, Spybot. Also, I have been using Avg Free Editon Virus Scan and Windows Firewall and still managed to get 2 viruses today while they were running. Can you recommend a top of the line virus scan and firewall. I have been told that Pc-Cillin is a good virus scan because it has an integrated virus scan and firewall.
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Jun 25, 2005
This is an odd problem that just won't go away, I have a friends computer who has win XP sp-2 they had Norton 2005 on it and uninstalled it cause it is just junk anyway. But the problem is that any program that needs to be installed or updated now gives the message that you need to install the norton disk in CD drive for unknownname install.In event viewer is says "Source: MsiInstaller, Type: Warning, Category: none, Event ID: 1001, Description: Detection of product '{C6F5B6CF-609C-428E-CA83176C021B}', feature 'Complete' failed during request for component'{A07EA0AF-E117-4A34-8D54-5D826F12988C}' for more help & support" blah, blah no help at web link.Also I cannot get windows update site to even load with anything in it all no message just blank, other websites seem fine.
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Sep 8, 2005
can I stop xp from trying to install an old programme? which doesn't work and I can't delete? I have a copy of roxio media creator which doesn't work since I reset windows to an earlier point, the prog can't find a certificate and questions the system date so won't install. it won't delete either for the same reasons and every time I try to copy files it tries to install the damn thing, unsuccessfully
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Oct 25, 2007
I installed Windows Vista 64 at one point, but my wireless usb adapter didn't have any drivers for windows vista 64 so I reformatted my entire hd and reinstalled win xp home. anyway, the problem is I cannot install the new version of iTunes,openoffice, and Steam. There's probably more programs out there that I cannot install, so I really want to resolve this issue as it is very annoying. everytime I try to install any of these programs i get this message. "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
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Oct 9, 2006
I am planning to reformat my desktop this weekend. I currently have Windows ME,upgraded to Windows XP Home. I would like to buy the complete Windows XP Home (with SP2) so I can have a nice clean (and hopefully easy!) reformatting experience. Am I allowed to sell my old Windows XP Home "Upgrade" software to else on Ebay I have all the cumentation and serial numbers. Is there anything else I need to provide to a potential buyer It would be nice to recoup some of the cost of my new Window
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Aug 27, 2005
I understand the concept behind the Windows XP Upgrade Edition where you
must have an O/S already installed before you can use your Upgrade CD to
bring it up to Windows XP.But I'm thinking, there's going to be a time when you are so frustrated
with the state your computer that you want to reinstall things afresh.
As this is usually down the track, are you up the creek without a paddle
if you haven't kept your old Windows 98 CD? Or is there some way of
forcing an Upgrade CD to do a full install?
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