InstallShield Wizard - MYOB Accounting Program
Jun 22, 2005
I've been trying to install the game Battlefield 2 on my PC (Pentium 4, 2.4 GHZ, 1024 MB RAM). However, after I press install, the InstallShield installer seems to gets stuck instantly whilst displaying the message "configuring your new software installation". The same thing happened when I tried to uninstall another game, Delta Force Xtreme, and also when I tried to install the MYOB Accounting program. I thought that maybe re-installing Service Pack 2 might help - but unfortunately that too uses the InstallShield Wizard and got stuck on the "inspecting configuration" message. The only way I can quit the installation from here is to End Task from the Task Manager.
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Mar 6, 2005
My husband and I have tried to uninstall his Medal of Honor game using the control panel program change/remove with no success. Everytime we click on the icon change/remove it acts as if it's going to remove it but then it doesn't. This game has used 2,000 kb space on our computer and we are trying to free this space. Somehow the game has the icon for Wildtangent Games in the front of it and it is not part of that system. We have already removed the Wildtangent program and other Medal of Honor games successfully however, this one Medal of Honor game seems unable to be removed regardless of all our efforts. Can anyone please help us? We've done everything we know to do with no success.
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Dec 21, 2008
i bought a game that need 10 gig but i partition c drivve to 20 gig only and i tried everything to get more disk space but still i got not enough.Installshield wizard doesnt let me install in E: drive which is my secondary drive.i have plenty of space there but i cant install it there,why?
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Nov 2, 2007
I have been trying to install some software for a web cam for quite some time now. However everytime I do try it will begin installing and then installshield wizard will minimise itself and stay that way.I have tried everything i can think of like installing in safe mode, turning off anti virus and all that jazz. When i try installing in safe mode it comes up with a different error saying: 1607 unable to install installshieldwizars scripting runtime.
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Oct 11, 2005
I can no longer install any program with installshield. The process goes about 3/4th the way through and hangs up, no error message, it just stops. I have been able to install a program in safe mode but the program then does not work correctly. I also tried to uninstall a program and that process hangs up also.
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Nov 28, 2008
When trying to install a program on my Pc i get an error from installshield. "1607: Unable to install InstallShield Scripting Runtime." I read another post about this very issue on this site but the link given and the Installshield website as a whole have been down for the past 3 days.I need the ISScript7.zip file if possible to start my project.
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Dec 27, 2006
On many occasions when I try to install various programs the Installshield wizard starts running and withing 1-2 seconds after the initial screen the program disappears with no errors or anything. I can never get the program or driver installed.
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Jan 14, 2007
Cannot download latest i-tunes/quicktime program. Error message directs me to install latest version "isscript.msi". Same error. Even Loaded new driver. Same error..."install script engine on this machine is older than the version required to run set-up." I have no other downloading problems.
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Sep 3, 2007
When I try to install something that uses InstallShield I get the error The InstallShield Engine (iKernel.exe) could not be launched. Access is denied. I have full admin privileges and have tried using the dcomcnfg to see if I my privilages have changed. But dcomcnfg closes whenever I try to access the "Component ServicesComputers" section.
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Jul 18, 2005
I just recently ran in to a problem with the CD wizardof Windows XP.When I try to burn data on to a CD it keeps telling me to insert a disk into the drive, even though there is a disk in the machine.I have used other programs such as Musicmatch and HP's program called ecordnow and all work just fine.
I have tried to uninstall and then reinstall the drive but to no avail.
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Aug 30, 2005
I want to migrate data from my old computer (98) to my new computer (XP) via serial cable. To do that I need to create a "Wizard Disk" for my old computer. I'm trying to use "File and Settings Transfer Wizard" on my new computer to create the Wizard CD, but that program doesn't recognize my CD-RW/DVD drive (E. The dropdown list used to select the output device includes choices for only F, G, H, and I, my 8-in-1 media drives. How can I
get it to write to my CD on drive E?
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Mar 2, 2005
I'm using a WinXP-pro PC, and Office 2003 and wondered if someone knows about the "Install Shield Update Manager? A pop-up in the bottom right (same place where incoming emails pop up by fading-in-fading-out) just appeared that said "Install Shield needs to check for updates", then it faded back down into the task bar as an icon (navy blue swirl) next to the icons like Outlook, McAfee, volume control, etc.If you drag over the icon, it's name is "InstallShield Update Manager".Is this a virus? How did it get into the task bar? There's no corresponding email in the inbox, so it's not from an email, right? Does it belong to Sonic--the only other software maker I know that has an "Update Manager." Do I really need an update? If not, how do I get rid of it forever?
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Jun 22, 2005
i just reconfigured my computer and i tryed to install some of my games and all of them failed, for each one i tired to install it gave me errors for them?
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Aug 12, 2005
I just worked on trying to set up the latest WHQL certified video card drivers for my nVidia Geforce FX 5200. The Installshield process comes up in FRENCH instead of English. I have the English US version of Windows XP Pro. I download the US English version of the drivers. I live in Canada, so I am able to understand French and the install did install the English version of the drivers/files. How can I fix this, so it is back in English?
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Nov 19, 2009
The DVD drive is not working properly, and it APPEARS to be related to an error with Windows Installer. I can read files on a storage disk in the drive, but any install disk brings up "InstallShield Setup Launcher has encountered a problem and needs to close." I have done the following with no effect: - Run Windows Install cleanup - Downloaded and installed Windows Installer 4.5 - Made sure the Installer Service is set to Automatic - Scanned with AVG, Superantispyware, Spybot, and Advanced System Optimizer - Unregistered, then registered the Windows Installer Service - Made sure all Windows updates are updated This may provide a clue, however, if it's related. When running Windows Update, the Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 and 3.5 Family Update will not install.
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Sep 9, 2006
i've redownloaded NCARB Software (free program developed by ETS for testing candidates to receive architectural license).I reinstalled and it doesn't work. something about it being corrupt. originally, i had a message about the AUTOEXEC.NT file in the C:/ Windows/System32 folder. And it changed my error. Now I get a message from InstallShield. It says: "InstallShield Self-Extracting Exe This file is not the correct size, or is corrupt, and is unsable. OK"
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Dec 29, 2006
I am having a major problem trying to install some s/w (Sansa MediaConverter) on my P4, Win XP SP2 PC. Just as the s/w begins to install I get a fatal error - (something like) "Unable to create a file that already exists ... C:Progam FilesCommon FilesInstallshieldengine6Intel 32iuser.dll" Since I was able to install the s/w on a friend's similar PC I think the problem is a compatability or bug with XP and/or the Installshield appln on my machine.
I followed some suggestions (from the Installshield support site) and cleaned up my temp file, deleted the 'Engine 6' folder and reinstalled the Installshield 'ikernal.exe' but this hasn't helped. Surprisingly when I tried to reinstall the 'ikernal' it also runs into exactly the same error! - so there is some issue with how the Installshield (Engine 6) is working on my PC.
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Feb 20, 2010
I am trying to uninstall sponge bob the movie; keep getting error -5004x7e. No help from installshield or THQ.
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Apr 13, 2006
I have a Win XP SP2 laptop and any software that uses installshield will not install. I get different errors depending on the particular program I'm trying to install. One example is "1607: Unable to install installshield scripting runtime". Everything else on the computer seems to be running fine. I've searched the web extensively for answers to this problem and I'm down to either reinstalling the Installshield program or reinstalling Win XP. Does anyone have info on how to solve this problem? Or does anyone know where to find the installshield program so I can reinstall it? Reinstalling Windows obviously has it's drawbacks.
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Feb 20, 2005
Bought new game software and ready to install. Placed disc in drive and bang, within seconds receive an error message reading: an error has occurred while running setup. Please make sure you have finished any previous setups and closed other applications..." Then the details of this Error 5003 goes as follows:
Error Code:-5003 : 0x5
Error Information:
>SetupDLLSetupDLL.cpp (1964)
PAPP:Star Wars? Knights of the Old Republic? II: The Sith Lords(TM)
PVENDOR:LucasArts
PGUID:629F65FB-7F3C-4D66-A1C0-20722744B7B6
$10.0.0.159
@Windows XP Service Pack 2 (2600) IE 6.0.2900.2180
Now, to make a long story short...Did a safe boot...nothing...closed all running applications and software using task manager when doing so..(closing anti-virus, firewalls disabled and spyware detectors and all). still nothing. Updated ATI driver...nothing.........
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Mar 20, 2010
I get intallshield error "1628: Failed to complete installation" when I am trying to uninstall some software I don't want.
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Mar 15, 2008
I'm trying to download the Opera browser, but when I do, it goes though the steps of installing and then I get the following error: Internal Error 2932C:DocumentsandSettingsCompaq_OwnerApplicationDataMicrosoftInstalle r(C619B312-19F3-460A-9F7B-443248379F18)ARPRODUCTICON.exe,131 I've tried several registry cleaners, etc. but can't fix the problems.
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Mar 22, 2008
I bought a game today and wanted to install it. I put the cd in, and it says "The InstallShield Engine (ikernel.exe) could not be launched. No such interface supported." I've tried everything possible that google has to offer. I tried deleting the Engine file, but it won't delete. It would come right back. I tried looking for corrupt files in C:, nothing. I went to the Installshield consumers website. Nothing on there helped. I've tried all but downloading the latest version of ikernel, but the problem is I have to use the kernel program to install the latest kernel which isn't working. I hope that made sense. I saw I could use Windows Installer, but yeah I have no clue how to use that. I downloaded it, and I'm lost after that. It would be awesome if someone could give me walk through on using it or just tell me how to solve my original problem.
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Aug 3, 2006
I get this every time I try to install something. Tried all of the solutions, but none of them work.
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Aug 20, 2005
When I tried to install the game C&C Generals, it keeps on saying "Error Number: 0x80040707 Description: " and then it says "Access is denied"
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Jul 28, 2005
I have a problem with my Installshield engine, and so I am unable to install/uninstall programs. I am running Windows XP home on a pentium IV, 2.4 GHZ with 512 ram. I think the problem started when I was installing a program called eBay Blackthorne from a download. Now, any install/uninstall is affected.
The error is "Internal error # 2738".
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Jan 13, 2005
When trying to make a new VPN connection with XP the options about "dial-up"
and "vpn" are grey. Whats up?
1) Create new connection
2) Connect to the network at my workplace
3) now the "dial-up" and "vpn" are grey
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Oct 22, 2004
Running Windows XP on my laptop. When inserting any new plug 'n play device into any of my three USB ports, the Add Hardware wizard tells me that a device intallation is already in progress and I am to wait until that installation is complete. However, there is no other device being installed. I checked my device manager to see if anything is unrecognized, but no question marks. Any ideas on how I can install a new piece of hardware (in this case a USB memory stick)?
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Jan 29, 2006
When I try to go to safe mode, it works perfectly, till I have to log in, doesn't matter what I do after about 10 seconds it shuts down automaticly. Even if I logged in almost, it just shuts down right away after those 10 seconds. I already had this problem after a half year I had this PC (even after a few times formatting), and I have no idea why..
Someone told to run System Restore Wizard from 'Help and Support' in the start menu. But 'Help and Support' doesnt open. I click it but nothing happens. This is also since a while. The same problem with 'Search' and 'Run...'.
Does anyone know a way to fix one or both these problems? And is there another way to run a system restore?
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Jul 20, 2005
running windows xp. purchased faz wizard(from multisource), downloaded software. continued to get error message regarding port problem. working with their support. seems to come down to ms fax wizard driver overrides new fax wizard driver. even went to dos prompt and removed ms fax driver and reinstalled software but still have ms fax driver overriding new driver. do i need to add a port? is it a driver problem? new to this, hope it makes sense.
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Apr 19, 2004
When I click on add printer in Windows XP PRO nothing happens. Does anyone have a solution for this problem?
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