InstallShield Setup Launcher Needs To Close

Nov 19, 2009

The DVD drive is not working properly, and it APPEARS to be related to an error with Windows Installer. I can read files on a storage disk in the drive, but any install disk brings up "InstallShield Setup Launcher has encountered a problem and needs to close." I have done the following with no effect: - Run Windows Install cleanup - Downloaded and installed Windows Installer 4.5 - Made sure the Installer Service is set to Automatic - Scanned with AVG, Superantispyware, Spybot, and Advanced System Optimizer - Unregistered, then registered the Windows Installer Service - Made sure all Windows updates are updated This may provide a clue, however, if it's related. When running Windows Update, the Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 and 3.5 Family Update will not install.

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Re-installing a game, Enigma: Rising Tide I receive this error message. This happened one time before. I don't recall how I was able to overcome, but presently I had to re-install the game and now I have this error message again. I understand that there have been other instances with others installing games where this message appears.

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Mar 2, 2005

I'm using a WinXP-pro PC, and Office 2003 and wondered if someone knows about the "Install Shield Update Manager? A pop-up in the bottom right (same place where incoming emails pop up by fading-in-fading-out) just appeared that said "Install Shield needs to check for updates", then it faded back down into the task bar as an icon (navy blue swirl) next to the icons like Outlook, McAfee, volume control, etc.If you drag over the icon, it's name is "InstallShield Update Manager".Is this a virus? How did it get into the task bar? There's no corresponding email in the inbox, so it's not from an email, right? Does it belong to Sonic--the only other software maker I know that has an "Update Manager." Do I really need an update? If not, how do I get rid of it forever?

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i've redownloaded NCARB Software (free program developed by ETS for testing candidates to receive architectural license).I reinstalled and it doesn't work. something about it being corrupt. originally, i had a message about the AUTOEXEC.NT file in the C:/ Windows/System32 folder. And it changed my error. Now I get a message from InstallShield. It says: "InstallShield Self-Extracting Exe This file is not the correct size, or is corrupt, and is unsable. OK"

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I followed some suggestions (from the Installshield support site) and cleaned up my temp file, deleted the 'Engine 6' folder and reinstalled the Installshield 'ikernal.exe' but this hasn't helped. Surprisingly when I tried to reinstall the 'ikernal' it also runs into exactly the same error! - so there is some issue with how the Installshield (Engine 6) is working on my PC.

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When trying to install a program on my Pc i get an error from installshield. "1607: Unable to install InstallShield Scripting Runtime." I read another post about this very issue on this site but the link given and the Installshield website as a whole have been down for the past 3 days.I need the ISScript7.zip file if possible to start my project.

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Feb 20, 2010

I am trying to uninstall sponge bob the movie; keep getting error -5004x7e. No help from installshield or THQ.

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I have a Win XP SP2 laptop and any software that uses installshield will not install. I get different errors depending on the particular program I'm trying to install. One example is "1607: Unable to install installshield scripting runtime". Everything else on the computer seems to be running fine. I've searched the web extensively for answers to this problem and I'm down to either reinstalling the Installshield program or reinstalling Win XP. Does anyone have info on how to solve this problem? Or does anyone know where to find the installshield program so I can reinstall it? Reinstalling Windows obviously has it's drawbacks.

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Mar 6, 2005

My husband and I have tried to uninstall his Medal of Honor game using the control panel program change/remove with no success. Everytime we click on the icon change/remove it acts as if it's going to remove it but then it doesn't. This game has used 2,000 kb space on our computer and we are trying to free this space. Somehow the game has the icon for Wildtangent Games in the front of it and it is not part of that system. We have already removed the Wildtangent program and other Medal of Honor games successfully however, this one Medal of Honor game seems unable to be removed regardless of all our efforts. Can anyone please help us? We've done everything we know to do with no success.

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I've been trying to install the game Battlefield 2 on my PC (Pentium 4, 2.4 GHZ, 1024 MB RAM). However, after I press install, the InstallShield installer seems to gets stuck instantly whilst displaying the message "configuring your new software installation". The same thing happened when I tried to uninstall another game, Delta Force Xtreme, and also when I tried to install the MYOB Accounting program. I thought that maybe re-installing Service Pack 2 might help - but unfortunately that too uses the InstallShield Wizard and got stuck on the "inspecting configuration" message. The only way I can quit the installation from here is to End Task from the Task Manager.

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I've setup Windows 2003 fax services on a W2K3 server and shared the device. I've tested faxing from Word on my PC and it works fine.However, when other users try to install the fax client, the setup hangs asking for the fx* setup files. I've tried different XPSP2 CDs, copying the files to a local directory, making sure that the users have local admin rights (and even domain admin rights) but to no avail. The files are already in the system32 directory so in theory the setup doesn't even need to copy them. Even if I delete them, it doesn't work.Our corporate SMS team reckons that there isn't any policy which could
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Feb 20, 2005

Bought new game software and ready to install. Placed disc in drive and bang, within seconds receive an error message reading: an error has occurred while running setup. Please make sure you have finished any previous setups and closed other applications..." Then the details of this Error 5003 goes as follows:

Error Code:-5003 : 0x5
Error Information:
>SetupDLLSetupDLL.cpp (1964)
PAPP:Star Wars? Knights of the Old Republic? II: The Sith Lords(TM)
PVENDOR:LucasArts
PGUID:629F65FB-7F3C-4D66-A1C0-20722744B7B6
$10.0.0.159
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Now, to make a long story short...Did a safe boot...nothing...closed all running applications and software using task manager when doing so..(closing anti-virus, firewalls disabled and spyware detectors and all). still nothing. Updated ATI driver...nothing.........

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I bought a game today and wanted to install it. I put the cd in, and it says "The InstallShield Engine (ikernel.exe) could not be launched. No such interface supported." I've tried everything possible that google has to offer. I tried deleting the Engine file, but it won't delete. It would come right back. I tried looking for corrupt files in C:, nothing. I went to the Installshield consumers website. Nothing on there helped. I've tried all but downloading the latest version of ikernel, but the problem is I have to use the kernel program to install the latest kernel which isn't working. I hope that made sense. I saw I could use Windows Installer, but yeah I have no clue how to use that. I downloaded it, and I'm lost after that. It would be awesome if someone could give me walk through on using it or just tell me how to solve my original problem.

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