InstallShield Setup Launcher Needs To Close
Nov 19, 2009
The DVD drive is not working properly, and it APPEARS to be related to an error with Windows Installer. I can read files on a storage disk in the drive, but any install disk brings up "InstallShield Setup Launcher has encountered a problem and needs to close." I have done the following with no effect: - Run Windows Install cleanup - Downloaded and installed Windows Installer 4.5 - Made sure the Installer Service is set to Automatic - Scanned with AVG, Superantispyware, Spybot, and Advanced System Optimizer - Unregistered, then registered the Windows Installer Service - Made sure all Windows updates are updated This may provide a clue, however, if it's related. When running Windows Update, the Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 and 3.5 Family Update will not install.
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Feb 10, 2007
This error message keeps coming up, and tends to slow the operation down, I searched the posts and found one w/out a reply or a fix for this.
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Oct 25, 2006
Re-installing a game, Enigma: Rising Tide I receive this error message. This happened one time before. I don't recall how I was able to overcome, but presently I had to re-install the game and now I have this error message again. I understand that there have been other instances with others installing games where this message appears.
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Aug 21, 2005
An error window keeps popping up "Windows Service Pack Setup has encountered an error and needs to close." How do I get rid of it?
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Dec 5, 2006
When I turn my pc and windows loads up an error message appears saying that windows service pack 2 setup has encountered an error and has to close. However when I close the error message it keeps popping up every 20 seconds or so. When I went to microsofts website that told me that service pack 2 was installed on my pc. I have ran a full viral scan using the latest version of Panda and have also ran Reg-cure to see if the problem was in the registry but the error message still keeps popping up.
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Jul 7, 2005
Long time since I posted for help but right now I have the Windows Explorer message Winows explorer has encountered a problem and needs to close. Sorry for the inconvenience. in the middle of my screen It appears on boot and remains there .If I click close ,the desktop icons disappear and reappear and the message also reappears several seconds later,In those few seconds things seem to operate normally but after it appears, things on the screen just blink once when I click on them and nothing else happens. If I click something , and then click close on the message, it clears the desktop and reappears the previous click is then executed and the lockup is back .I can do things one at a time by repeating this closing process and the application on the screen does not close but reappears also
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Mar 2, 2005
I'm using a WinXP-pro PC, and Office 2003 and wondered if someone knows about the "Install Shield Update Manager? A pop-up in the bottom right (same place where incoming emails pop up by fading-in-fading-out) just appeared that said "Install Shield needs to check for updates", then it faded back down into the task bar as an icon (navy blue swirl) next to the icons like Outlook, McAfee, volume control, etc.If you drag over the icon, it's name is "InstallShield Update Manager".Is this a virus? How did it get into the task bar? There's no corresponding email in the inbox, so it's not from an email, right? Does it belong to Sonic--the only other software maker I know that has an "Update Manager." Do I really need an update? If not, how do I get rid of it forever?
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Jun 22, 2005
i just reconfigured my computer and i tryed to install some of my games and all of them failed, for each one i tired to install it gave me errors for them?
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Oct 11, 2005
I can no longer install any program with installshield. The process goes about 3/4th the way through and hangs up, no error message, it just stops. I have been able to install a program in safe mode but the program then does not work correctly. I also tried to uninstall a program and that process hangs up also.
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Aug 12, 2005
I just worked on trying to set up the latest WHQL certified video card drivers for my nVidia Geforce FX 5200. The Installshield process comes up in FRENCH instead of English. I have the English US version of Windows XP Pro. I download the US English version of the drivers. I live in Canada, so I am able to understand French and the install did install the English version of the drivers/files. How can I fix this, so it is back in English?
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Dec 21, 2008
i bought a game that need 10 gig but i partition c drivve to 20 gig only and i tried everything to get more disk space but still i got not enough.Installshield wizard doesnt let me install in E: drive which is my secondary drive.i have plenty of space there but i cant install it there,why?
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Sep 9, 2006
i've redownloaded NCARB Software (free program developed by ETS for testing candidates to receive architectural license).I reinstalled and it doesn't work. something about it being corrupt. originally, i had a message about the AUTOEXEC.NT file in the C:/ Windows/System32 folder. And it changed my error. Now I get a message from InstallShield. It says: "InstallShield Self-Extracting Exe This file is not the correct size, or is corrupt, and is unsable. OK"
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Dec 29, 2006
I am having a major problem trying to install some s/w (Sansa MediaConverter) on my P4, Win XP SP2 PC. Just as the s/w begins to install I get a fatal error - (something like) "Unable to create a file that already exists ... C:Progam FilesCommon FilesInstallshieldengine6Intel 32iuser.dll" Since I was able to install the s/w on a friend's similar PC I think the problem is a compatability or bug with XP and/or the Installshield appln on my machine.
I followed some suggestions (from the Installshield support site) and cleaned up my temp file, deleted the 'Engine 6' folder and reinstalled the Installshield 'ikernal.exe' but this hasn't helped. Surprisingly when I tried to reinstall the 'ikernal' it also runs into exactly the same error! - so there is some issue with how the Installshield (Engine 6) is working on my PC.
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Nov 28, 2008
When trying to install a program on my Pc i get an error from installshield. "1607: Unable to install InstallShield Scripting Runtime." I read another post about this very issue on this site but the link given and the Installshield website as a whole have been down for the past 3 days.I need the ISScript7.zip file if possible to start my project.
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Feb 20, 2010
I am trying to uninstall sponge bob the movie; keep getting error -5004x7e. No help from installshield or THQ.
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Apr 13, 2006
I have a Win XP SP2 laptop and any software that uses installshield will not install. I get different errors depending on the particular program I'm trying to install. One example is "1607: Unable to install installshield scripting runtime". Everything else on the computer seems to be running fine. I've searched the web extensively for answers to this problem and I'm down to either reinstalling the Installshield program or reinstalling Win XP. Does anyone have info on how to solve this problem? Or does anyone know where to find the installshield program so I can reinstall it? Reinstalling Windows obviously has it's drawbacks.
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Dec 27, 2006
On many occasions when I try to install various programs the Installshield wizard starts running and withing 1-2 seconds after the initial screen the program disappears with no errors or anything. I can never get the program or driver installed.
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Mar 6, 2005
My husband and I have tried to uninstall his Medal of Honor game using the control panel program change/remove with no success. Everytime we click on the icon change/remove it acts as if it's going to remove it but then it doesn't. This game has used 2,000 kb space on our computer and we are trying to free this space. Somehow the game has the icon for Wildtangent Games in the front of it and it is not part of that system. We have already removed the Wildtangent program and other Medal of Honor games successfully however, this one Medal of Honor game seems unable to be removed regardless of all our efforts. Can anyone please help us? We've done everything we know to do with no success.
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Jun 22, 2005
I've been trying to install the game Battlefield 2 on my PC (Pentium 4, 2.4 GHZ, 1024 MB RAM). However, after I press install, the InstallShield installer seems to gets stuck instantly whilst displaying the message "configuring your new software installation". The same thing happened when I tried to uninstall another game, Delta Force Xtreme, and also when I tried to install the MYOB Accounting program. I thought that maybe re-installing Service Pack 2 might help - but unfortunately that too uses the InstallShield Wizard and got stuck on the "inspecting configuration" message. The only way I can quit the installation from here is to End Task from the Task Manager.
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Aug 20, 2005
I've setup Windows 2003 fax services on a W2K3 server and shared the device. I've tested faxing from Word on my PC and it works fine.However, when other users try to install the fax client, the setup hangs asking for the fx* setup files. I've tried different XPSP2 CDs, copying the files to a local directory, making sure that the users have local admin rights (and even domain admin rights) but to no avail. The files are already in the system32 directory so in theory the setup doesn't even need to copy them. Even if I delete them, it doesn't work.Our corporate SMS team reckons that there isn't any policy which could
cause the problem.
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Dec 4, 2006
I started an upgrade for xp pro part way through the install I got a message "WatchDriverSigningPolicy.exe" no found I pressed enter then got another message "fake setup call himself instead original "setup.exe" ; setup abort!" now each time I reboot it starts to load xp then gives me the same message then press enter it then reboots.
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Feb 20, 2005
Bought new game software and ready to install. Placed disc in drive and bang, within seconds receive an error message reading: an error has occurred while running setup. Please make sure you have finished any previous setups and closed other applications..." Then the details of this Error 5003 goes as follows:
Error Code:-5003 : 0x5
Error Information:
>SetupDLLSetupDLL.cpp (1964)
PAPP:Star Wars? Knights of the Old Republic? II: The Sith Lords(TM)
PVENDOR:LucasArts
PGUID:629F65FB-7F3C-4D66-A1C0-20722744B7B6
$10.0.0.159
@Windows XP Service Pack 2 (2600) IE 6.0.2900.2180
Now, to make a long story short...Did a safe boot...nothing...closed all running applications and software using task manager when doing so..(closing anti-virus, firewalls disabled and spyware detectors and all). still nothing. Updated ATI driver...nothing.........
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Mar 20, 2010
I get intallshield error "1628: Failed to complete installation" when I am trying to uninstall some software I don't want.
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Jan 14, 2007
Cannot download latest i-tunes/quicktime program. Error message directs me to install latest version "isscript.msi". Same error. Even Loaded new driver. Same error..."install script engine on this machine is older than the version required to run set-up." I have no other downloading problems.
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Sep 3, 2007
When I try to install something that uses InstallShield I get the error The InstallShield Engine (iKernel.exe) could not be launched. Access is denied. I have full admin privileges and have tried using the dcomcnfg to see if I my privilages have changed. But dcomcnfg closes whenever I try to access the "Component ServicesComputers" section.
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Mar 15, 2008
I'm trying to download the Opera browser, but when I do, it goes though the steps of installing and then I get the following error: Internal Error 2932C:DocumentsandSettingsCompaq_OwnerApplicationDataMicrosoftInstalle r(C619B312-19F3-460A-9F7B-443248379F18)ARPRODUCTICON.exe,131 I've tried several registry cleaners, etc. but can't fix the problems.
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Mar 22, 2008
I bought a game today and wanted to install it. I put the cd in, and it says "The InstallShield Engine (ikernel.exe) could not be launched. No such interface supported." I've tried everything possible that google has to offer. I tried deleting the Engine file, but it won't delete. It would come right back. I tried looking for corrupt files in C:, nothing. I went to the Installshield consumers website. Nothing on there helped. I've tried all but downloading the latest version of ikernel, but the problem is I have to use the kernel program to install the latest kernel which isn't working. I hope that made sense. I saw I could use Windows Installer, but yeah I have no clue how to use that. I downloaded it, and I'm lost after that. It would be awesome if someone could give me walk through on using it or just tell me how to solve my original problem.
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Nov 2, 2007
I have been trying to install some software for a web cam for quite some time now. However everytime I do try it will begin installing and then installshield wizard will minimise itself and stay that way.I have tried everything i can think of like installing in safe mode, turning off anti virus and all that jazz. When i try installing in safe mode it comes up with a different error saying: 1607 unable to install installshieldwizars scripting runtime.
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Feb 24, 2008
I mistakenly launched XP Setup and want to know how to stop it from progressing further. I have another XP installed on another virtual disk. Rebooting from there allowed me delete the Setup files. Or so I thought ! The main XP installation however continues to try to launch Setup. Just about whatever I do, it ends in tears. My question is how do I stop XP on this disk from thinking it has to launch Setup? I dont want to reinstall XP, as that will involve a huge amount of work to recreate my environment.
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Aug 3, 2006
I get this every time I try to install something. Tried all of the solutions, but none of them work.
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Aug 20, 2005
When I tried to install the game C&C Generals, it keeps on saying "Error Number: 0x80040707 Description: " and then it says "Access is denied"
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