Explorer Needs To Close - Click Close On The Message
Jul 7, 2005
Long time since I posted for help but right now I have the Windows Explorer message Winows explorer has encountered a problem and needs to close. Sorry for the inconvenience. in the middle of my screen It appears on boot and remains there .If I click close ,the desktop icons disappear and reappear and the message also reappears several seconds later,In those few seconds things seem to operate normally but after it appears, things on the screen just blink once when I click on them and nothing else happens. If I click something , and then click close on the message, it clears the desktop and reappears the previous click is then executed and the lockup is back .I can do things one at a time by repeating this closing process and the application on the screen does not close but reappears also
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Sep 28, 2007
I have been having user account problems. We have 4 user accounts and only one works properly.
I have and eMachine T3256 Windows XP Service pack 2.
On three of the user accounts when you right click on anything you receive: Windows Explorer has encountered a problem and needs to close.
When I open a new account the same problem returns.
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Mar 30, 2010
I have a PC which boots up okay and I can double click on any icon, they open and when I minimise them they minimise. When I start Internet Explorer it all works fine with other icons maximising and minimising as they should. However when I close Internet Explorer I can't click on any icons and when I select them from the Start, Programs menu they start but won't minimise.
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May 8, 2007
Wondering if anybody can help me with this, every time i try to enter a folder with video files i get a windows explorer message saying theres an error and needs to close, and leaves this error signature; AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown ModVer: 0.0.0.0 Offset: 00000000
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May 26, 2008
Can anyone tell me why I keep getting this error message?"Windows Explorer has encountered a problem and needs to close.""error signature AppName: explorer ,.exe AppVer: 6.0.2900.4412 ModName: duser.dll ModVer: 5.1.2600.5512 Offset: 0002acfa"This does not seem to create any problems but keeps showing up.
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Jan 7, 2009
Recently, I have come across a problem in the internet Explorer of my system. After I start Internet Explorer it does not cause any problem but when I close even one Internet Explorer window it asks me if I should send the error report. Even if I say, Send Report or Don't Send,it just closes down all my Internet Explorer opened windows.
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May 21, 2006
this error message is displayed when i try to launch internet explorer. i don't think they are really sorry like they say. the other browsers , such as firefox are no problem. this applies whether i use internet explorer alone, or through msn. the only way i can get to my emails . is through msn messenger, and then my emails. it's driving me nuts , and i am not massively computer literate
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Aug 30, 2005
When I go to install updates for Windows XP Home, I get a message every time that says: "The file c:winntsystem32ftp.exe is open or in use by another application. Close all other applications and then click Retry." So, I can never update. what should I do?
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Aug 18, 2006
I'm getting the "An Error Has Occured and Internet Explorer Must Close" message a lot. It's happened about 10 times today. I did a lot of Microsoft Updates today. Would that be the cause
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May 28, 2006
I have encountered a few sites where this happens.. now it seems to be happening more often. I attempt to go to a web site and get a pop up that says 'click to run ActiveX controls. then I get pop up that says.."Internet explorer has encountered a problem and needs to close. we are sorry for the inconvenience". send error report or don't send either way Internet explorer then shuts down
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Oct 12, 2009
Windows Explorer has encountered a problem and needs to close.We are sorry for the inconvenience. C:DOCUME~1SHININGLOCALS~1TempWER1A.tmp.dir00appcompat.txt
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Oct 13, 2008
My Windows Explorer is taking to long before it closes, about 5 seconds or higher. This happens all the time even if my pc doesn't have any activity. I noticed that when I click the close button, my pc doesn't respond at once. Same with my Intenet Explorer, but not to other windows.
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Jun 25, 2005
when we are on the net, click a link, and then click out of that link we get a pop-up that say explorer has encountered a problem and must close,then kicks us out. we've tried emptying the cache,temp files,theres no viruses ect what can we do?
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Feb 17, 2007
Computer received this message: Explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience. All the desktop icons are gone. Also, I can't run any programs like realplayer, documents, etc. The only things that work is my internet. I tried to click on control panel or run but it won't work either. I thinking maybe I should reinstall the whole window but i don't have back up of all my documents in my laptop. So I hope someone can give me advice on what I should do.
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Jun 19, 2007
Internet Explorer Problem. It was an Add-Ons problem but I can't seem to fix it.When I am in the original window of Internet Explorer and I click on a link that opens a new window. When I want to close the new window it will close down all of Internet Explorer and leave a Blank Page. Then it will want to report the error. It did not used to do this. It seemed to have started happening about the time I upgrade IE and they started the new tabs. I work online and I need it to stay open. I also need to be able to close those extra windows so i don't have to many piling up. It is really bogging down my work.
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Mar 8, 2005
I'm running windows xp on a e-machine and several days ago it stopped loading when I turn the computer on i get the start screen the a error message saying windows explorer has encountered a problem and it need to close it closes then i get nothing I can not even get the start screen. I can get in on safe mode but then i cant sign on the internet please help and when i try to sign on it shows i have a DSL modem and i don't i use dial up.
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Jun 14, 2008
Recently, upon startup, i have been getting an error message that says "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." It then asks me to tell Microsoft about the problem and i have the option to either send a error report or not to send one. Either way, after choosing one windows explorer terminates and restarts itself. Then the same error message pops up. Recently, when i keep sending the error report, after about the 4th or 5th time, my desktop will just freeze up
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Jan 25, 2009
I have windows xp. I was running internet explorer 7 with no problems until I installed Norton 360, then all I get when loading IE is a message that Internet Explorer needs to shut down, "do I want to send error " When I click either send or do not send, Internet Explorer shuts down. I assume I have to do something in Norton to allow IE, but can not find any thing.
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Nov 13, 2009
I am running XP on a Sony Vaio. Recently, every time we boot it up and try to start ANY program, we get the"Windows Explorer has encountered a problem and needs to close" message. I would like to back up some docs, but have started it in safe mode with and without networking, and have been unable even to open Backup or My Computer to copy docs
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May 4, 2007
Everytime i click on a folder such as my documents I get the message that says: Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience
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Sep 15, 2007
Sometimes (but not always) when I click on the checkbox in the upper right to close Internet Explorer, it takes a long time to close the window--up to 3 minutes. During this time I can't get to my desktop by clicking on the "show desktop" icon on my toolbar either.
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Nov 10, 2007
when I try and open up certain folders that have pictures and video from my digital camera I have uploaded whenever I try and open the video files or hover over them I get an error message reading:
Application Error
The ordinal 6880 could not be located in the DLL MFC42.DLL.
After I click OK it closes any & every explorer window I have on the screen. Including the one with the video files in it.
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Aug 22, 2009
I was surfing net and recently the following error message popped up on my screenDr. Watson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience.before this another error came : windows explorer has encountered a problem and needs to close.I am thinking to format my boot drive but still i wanna kno the reason because i have experienced this thing earlier as well
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May 26, 2007
using Internet Explorer version 6.0. All working fine until recently. When I visit ONE particular website, I get the error message that Internet Explorer has encountered a problem and needs to close. I can see all other websites with no problem. The data in the error report say Error Signature: AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: mshtml.dll ModVer: 6.0.2800.1106 Offset: 0006ce26.
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Jul 6, 2005
Internet Explorer has encountered a problem and needs to close I get this dozens of times a day and do not know why it keeps happening. I looked at the error report details which was huge and indecipherable and it said the following will be included in the report
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Aug 16, 2006
I just reformatted a friends computer, win XP Home, Dell 4500S. Did all the normal driver installations from Dell Resource CD. Installed SP2 from a disc. And proceeded to do the rest of 'various' program installs, firewall, antivirus, antispyware and then windows updates. At some point I arrived at a state where I could not close Internet Explorer. Not via the ''X'' or File/close. I could min and max the window. I could open 'other' Internet Explorer windows and close them just fine. I finally used the task manager to close Internet Explorer. I did a google search and came across a KB884768 from 2004. Quite frankly, I didn't understand the KB. I did the steps to reproduce the problem. Was that supposed to fix the problem or do I still have a problem? And if I do still have a problem how do I fix it. Do I need to uninstall IE6 via the control panel and then reinstall same? Problem occured twice within about 3 hours. Computer seems to be working fine
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Apr 30, 2005
Right after I connect to the Internet, I have been getting an error report coming up saying "Windows Explorer has encountered a problem and needs to close." This has been happening repeatedly.
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Sep 29, 2007
When I try to delete "some files" such as a jpg from My Pictures I get the following error message: "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on more info I get the following
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Dec 24, 2005
Lately out of nowhere ive been recieveing error messages when i close internet explorer. When i close it first i get an error report screen. If i either send the error report or dont send i get the following message. "An error has occured in Internet Explorer. Internet Explorer will now close. If you continue to experience problems please restart your computer." When i click on ok sometimes i recieve this message after that. "The instruction at "0x01e21f99" refrenced memory at 0x01e21f99". The memory could not be "read". Clock on ok to terminate the program" Now after this i restart my computer but for some reason that doesnt work either
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Jul 24, 2007
Ok, first of all I'm using XP, not sure about service packs or other things as my System Tools>System Information doesn't work so I cant find out anything else about my computer. I've looked around for this problem on the forum a bit but haven't found anything, so sorry if this has already been talked about.I think this started about 6 months ago, can't really remember that much as I don't use 'run' that much. Now whenever I go to Start>Run my whole computer freezes and stops responding until an error message comes up saying-
'Windows explorer has encountered a problem and needs to close. We are sorry for the inconvenience.' then the whole send error report thing.
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Dec 4, 2008
The other day i tried to install a game. When I tried to open it, it told me it couldn't find d3d9.dll. When I put d3d9.dll into the right folder, it said: The procedure entry point DdEntry12 could not be located in the dynamic link library DDRAW.dll. So I thought it was a problem with the game. When I installed another game, the same thing happened. After some internet research, I found that this was a DirectX problem and that what I needed to do was update it. So I downloaded the new version and installed it but the same thing happened. Later, I downloaded an app that required Flash Player. It told me I had version 6 when I needed at least version 9. So I went to Adobe's website and downloaded and installed Flash Player 10.
But when I tried to open the app, it still said i had version 6! So I started to realize that the computer didn't recognize updates to software. So, I told myself, maybe if I update Windows, it'll work. So, I went to the Windows Update and it told me KB888162 (I think that's the one) was a critical update. So I clicked on Install and then, a window popped up telling me that Explorer.exe had encountered a problem and needed to close. This happened every time I try to update and even sometimes when I open Control Panel. (I have Windows XP, by the way).
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