Internet Connection :: Explorer Has Encountered A Problem And Needs To Close
Apr 30, 2005
Right after I connect to the Internet, I have been getting an error report coming up saying "Windows Explorer has encountered a problem and needs to close." This has been happening repeatedly.
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May 26, 2007
using Internet Explorer version 6.0. All working fine until recently. When I visit ONE particular website, I get the error message that Internet Explorer has encountered a problem and needs to close. I can see all other websites with no problem. The data in the error report say Error Signature: AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: mshtml.dll ModVer: 6.0.2800.1106 Offset: 0006ce26.
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Oct 12, 2009
Windows Explorer has encountered a problem and needs to close.We are sorry for the inconvenience. C:DOCUME~1SHININGLOCALS~1TempWER1A.tmp.dir00appcompat.txt
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Jun 25, 2005
when we are on the net, click a link, and then click out of that link we get a pop-up that say explorer has encountered a problem and must close,then kicks us out. we've tried emptying the cache,temp files,theres no viruses ect what can we do?
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Feb 17, 2007
Computer received this message: Explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience. All the desktop icons are gone. Also, I can't run any programs like realplayer, documents, etc. The only things that work is my internet. I tried to click on control panel or run but it won't work either. I thinking maybe I should reinstall the whole window but i don't have back up of all my documents in my laptop. So I hope someone can give me advice on what I should do.
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May 4, 2007
Everytime i click on a folder such as my documents I get the message that says: Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience
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Aug 22, 2009
I was surfing net and recently the following error message popped up on my screenDr. Watson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience.before this another error came : windows explorer has encountered a problem and needs to close.I am thinking to format my boot drive but still i wanna kno the reason because i have experienced this thing earlier as well
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Jun 14, 2008
Recently, upon startup, i have been getting an error message that says "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." It then asks me to tell Microsoft about the problem and i have the option to either send a error report or not to send one. Either way, after choosing one windows explorer terminates and restarts itself. Then the same error message pops up. Recently, when i keep sending the error report, after about the 4th or 5th time, my desktop will just freeze up
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Sep 29, 2007
When I try to delete "some files" such as a jpg from My Pictures I get the following error message: "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on more info I get the following
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Jul 24, 2007
Ok, first of all I'm using XP, not sure about service packs or other things as my System Tools>System Information doesn't work so I cant find out anything else about my computer. I've looked around for this problem on the forum a bit but haven't found anything, so sorry if this has already been talked about.I think this started about 6 months ago, can't really remember that much as I don't use 'run' that much. Now whenever I go to Start>Run my whole computer freezes and stops responding until an error message comes up saying-
'Windows explorer has encountered a problem and needs to close. We are sorry for the inconvenience.' then the whole send error report thing.
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Dec 4, 2008
The other day i tried to install a game. When I tried to open it, it told me it couldn't find d3d9.dll. When I put d3d9.dll into the right folder, it said: The procedure entry point DdEntry12 could not be located in the dynamic link library DDRAW.dll. So I thought it was a problem with the game. When I installed another game, the same thing happened. After some internet research, I found that this was a DirectX problem and that what I needed to do was update it. So I downloaded the new version and installed it but the same thing happened. Later, I downloaded an app that required Flash Player. It told me I had version 6 when I needed at least version 9. So I went to Adobe's website and downloaded and installed Flash Player 10.
But when I tried to open the app, it still said i had version 6! So I started to realize that the computer didn't recognize updates to software. So, I told myself, maybe if I update Windows, it'll work. So, I went to the Windows Update and it told me KB888162 (I think that's the one) was a critical update. So I clicked on Install and then, a window popped up telling me that Explorer.exe had encountered a problem and needed to close. This happened every time I try to update and even sometimes when I open Control Panel. (I have Windows XP, by the way).
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Jul 21, 2005
When I open My Computer and right click on the C: drive to bring up drop-down menu, it always says that Explorer has encountered an error and needs to close.
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Sep 11, 2008
.My problem is this... When I have multiple pages open I can't close just one. If I close one of the pages an error message pops up that reads "internet explorer has encountered a problem and needs to close" with the options "debug" , "send error report" , and "don't send".
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Mar 13, 2005
I don't know what's up with my computer, but I'm getting all these Windows Explorer errors saying that Windows Explorer has encountered a problem and needs to close, and so folders won't stay open. what's up with this
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Feb 1, 2007
I'm new to this site. After searching the archives for a problem close to the one I'm having I came up empty so I decided that it would be best to get individual help. I've been having, what I would consider, a minor problem with my machine. There is a folder that, whenever it is clicked, causes this error message to pop up "Windows Explorer has encountered a problem and needs to close." I am then given the option of sending or not sending an error report to Microsoft. I can't do anything with this folder. One click and that error message pops up and the window closes. Recently, I've noticed that whenever I right click and try to "save as" a file on the web I get an error that says " The filepicker was unexpectedly closed by Windows." There is no text in the gray area, that message appears in the blue title bar part of the pop up. I can then only choose "OK" and the window I'm working in freezes. I cannot delete the folder because it has files in it that I need and it's impossible anyway becuase of the Explorer problem. I really want help to do 3 things: 1. Find out what's causing these problems 2.Get my files back and 3. Delete or fix the folder so as to stop the problem.
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Apr 1, 2006
I keep getting pop ups from Friend Finder, Than when I click out of that,I get a box that says Internet explorer has encountered a problem and needs to shut down ,than whatever I am working on or looking at, goes away and I have to sign back into it. I also get these popups saying there may have been a security breech that may cause a virus, and the name of the virus changes each time. It has been the blakworm, the Beagle, and another one I can't remember off hand. But than it goes to a page that wants me to scan and for errors and buy thier product.
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Dec 15, 2005
when I am on the internet my computer displays a message internet explorer has encountered a problem and will shut down. It shuts down the Internet Explorer and goes back to the desktop. This started about a month ago and the fellow that I took machine to says he could never get that to happen while he had it. I am desparte for any advice you can give me to resolve this problem. I have xp,500mhz ,128m of ram.
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Jun 24, 2006
The Internet Explorer pop ups a message " Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience". The web page is OK, if ignore, if Don't send or Send Error Report is clicked the whole web page dissappears.
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May 21, 2006
this error message is displayed when i try to launch internet explorer. i don't think they are really sorry like they say. the other browsers , such as firefox are no problem. this applies whether i use internet explorer alone, or through msn. the only way i can get to my emails . is through msn messenger, and then my emails. it's driving me nuts , and i am not massively computer literate
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Oct 30, 2005
I use the C/net downloads to download my software programmes, but the last few days I have been unable to access the download site. When I click on the downloads link,or access C/net downloads from my favourites, I get an error box saying, Internet explorer has encountered a problem and needs to close. Or the page just disappears after a few seconds. Everything else on the C/net site works ok eg homepage etc. It is not my firewall, because I turned the firewall off, and it still did the same.
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May 28, 2006
I have encountered a few sites where this happens.. now it seems to be happening more often. I attempt to go to a web site and get a pop up that says 'click to run ActiveX controls. then I get pop up that says.."Internet explorer has encountered a problem and needs to close. we are sorry for the inconvenience". send error report or don't send either way Internet explorer then shuts down
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Jun 19, 2007
Internet Explorer Problem. It was an Add-Ons problem but I can't seem to fix it.When I am in the original window of Internet Explorer and I click on a link that opens a new window. When I want to close the new window it will close down all of Internet Explorer and leave a Blank Page. Then it will want to report the error. It did not used to do this. It seemed to have started happening about the time I upgrade IE and they started the new tabs. I work online and I need it to stay open. I also need to be able to close those extra windows so i don't have to many piling up. It is really bogging down my work.
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Mar 8, 2005
I'm running windows xp on a e-machine and several days ago it stopped loading when I turn the computer on i get the start screen the a error message saying windows explorer has encountered a problem and it need to close it closes then i get nothing I can not even get the start screen. I can get in on safe mode but then i cant sign on the internet please help and when i try to sign on it shows i have a DSL modem and i don't i use dial up.
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Feb 21, 2007
When starting programs IE 6.0, 'help and support' and trying to use 'user groups' and 'system restore' the applications all encounter a problem. All of the error reports refer to "ModName: mshtnl.dll". This problem first began after using system restore to go back to earlier settings. After going back to earlier setting all was okay until windows installed automatic updates and automatically reset the computer and thats when mshtml.dll errors began.ERROR: "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience"[I]AppName: iexplore.exe, AppVer: 6.0.2900.2180, ModName: mshtmled.dll, ModVer:6.0.2900.3059, Offset: 00061e69
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Jan 25, 2009
I have windows xp. I was running internet explorer 7 with no problems until I installed Norton 360, then all I get when loading IE is a message that Internet Explorer needs to shut down, "do I want to send error " When I click either send or do not send, Internet Explorer shuts down. I assume I have to do something in Norton to allow IE, but can not find any thing.
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Sep 15, 2007
Sometimes (but not always) when I click on the checkbox in the upper right to close Internet Explorer, it takes a long time to close the window--up to 3 minutes. During this time I can't get to my desktop by clicking on the "show desktop" icon on my toolbar either.
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Jul 6, 2005
Internet Explorer has encountered a problem and needs to close I get this dozens of times a day and do not know why it keeps happening. I looked at the error report details which was huge and indecipherable and it said the following will be included in the report
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Aug 16, 2006
I just reformatted a friends computer, win XP Home, Dell 4500S. Did all the normal driver installations from Dell Resource CD. Installed SP2 from a disc. And proceeded to do the rest of 'various' program installs, firewall, antivirus, antispyware and then windows updates. At some point I arrived at a state where I could not close Internet Explorer. Not via the ''X'' or File/close. I could min and max the window. I could open 'other' Internet Explorer windows and close them just fine. I finally used the task manager to close Internet Explorer. I did a google search and came across a KB884768 from 2004. Quite frankly, I didn't understand the KB. I did the steps to reproduce the problem. Was that supposed to fix the problem or do I still have a problem? And if I do still have a problem how do I fix it. Do I need to uninstall IE6 via the control panel and then reinstall same? Problem occured twice within about 3 hours. Computer seems to be working fine
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Dec 24, 2005
Lately out of nowhere ive been recieveing error messages when i close internet explorer. When i close it first i get an error report screen. If i either send the error report or dont send i get the following message. "An error has occured in Internet Explorer. Internet Explorer will now close. If you continue to experience problems please restart your computer." When i click on ok sometimes i recieve this message after that. "The instruction at "0x01e21f99" refrenced memory at 0x01e21f99". The memory could not be "read". Clock on ok to terminate the program" Now after this i restart my computer but for some reason that doesnt work either
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Mar 30, 2010
I have a PC which boots up okay and I can double click on any icon, they open and when I minimise them they minimise. When I start Internet Explorer it all works fine with other icons maximising and minimising as they should. However when I close Internet Explorer I can't click on any icons and when I select them from the Start, Programs menu they start but won't minimise.
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Sep 2, 2004
Internet Explorer includes some great security features. For this tweak I will talk about the feature that clear the temporary internet files each time you close internet explorer. This is a very useful feature since it saves disk space and also keeps the websites that you downloaded private.
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