Cannot Close Internet Explorer - Win XP Home, Dell 4500S
Aug 16, 2006
I just reformatted a friends computer, win XP Home, Dell 4500S. Did all the normal driver installations from Dell Resource CD. Installed SP2 from a disc. And proceeded to do the rest of 'various' program installs, firewall, antivirus, antispyware and then windows updates. At some point I arrived at a state where I could not close Internet Explorer. Not via the ''X'' or File/close. I could min and max the window. I could open 'other' Internet Explorer windows and close them just fine. I finally used the task manager to close Internet Explorer. I did a google search and came across a KB884768 from 2004. Quite frankly, I didn't understand the KB. I did the steps to reproduce the problem. Was that supposed to fix the problem or do I still have a problem? And if I do still have a problem how do I fix it. Do I need to uninstall IE6 via the control panel and then reinstall same? Problem occured twice within about 3 hours. Computer seems to be working fine
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May 21, 2006
this error message is displayed when i try to launch internet explorer. i don't think they are really sorry like they say. the other browsers , such as firefox are no problem. this applies whether i use internet explorer alone, or through msn. the only way i can get to my emails . is through msn messenger, and then my emails. it's driving me nuts , and i am not massively computer literate
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May 28, 2006
I have encountered a few sites where this happens.. now it seems to be happening more often. I attempt to go to a web site and get a pop up that says 'click to run ActiveX controls. then I get pop up that says.."Internet explorer has encountered a problem and needs to close. we are sorry for the inconvenience". send error report or don't send either way Internet explorer then shuts down
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Jun 19, 2007
Internet Explorer Problem. It was an Add-Ons problem but I can't seem to fix it.When I am in the original window of Internet Explorer and I click on a link that opens a new window. When I want to close the new window it will close down all of Internet Explorer and leave a Blank Page. Then it will want to report the error. It did not used to do this. It seemed to have started happening about the time I upgrade IE and they started the new tabs. I work online and I need it to stay open. I also need to be able to close those extra windows so i don't have to many piling up. It is really bogging down my work.
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Mar 8, 2005
I'm running windows xp on a e-machine and several days ago it stopped loading when I turn the computer on i get the start screen the a error message saying windows explorer has encountered a problem and it need to close it closes then i get nothing I can not even get the start screen. I can get in on safe mode but then i cant sign on the internet please help and when i try to sign on it shows i have a DSL modem and i don't i use dial up.
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Jan 25, 2009
I have windows xp. I was running internet explorer 7 with no problems until I installed Norton 360, then all I get when loading IE is a message that Internet Explorer needs to shut down, "do I want to send error " When I click either send or do not send, Internet Explorer shuts down. I assume I have to do something in Norton to allow IE, but can not find any thing.
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Sep 15, 2007
Sometimes (but not always) when I click on the checkbox in the upper right to close Internet Explorer, it takes a long time to close the window--up to 3 minutes. During this time I can't get to my desktop by clicking on the "show desktop" icon on my toolbar either.
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May 26, 2007
using Internet Explorer version 6.0. All working fine until recently. When I visit ONE particular website, I get the error message that Internet Explorer has encountered a problem and needs to close. I can see all other websites with no problem. The data in the error report say Error Signature: AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: mshtml.dll ModVer: 6.0.2800.1106 Offset: 0006ce26.
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Jul 6, 2005
Internet Explorer has encountered a problem and needs to close I get this dozens of times a day and do not know why it keeps happening. I looked at the error report details which was huge and indecipherable and it said the following will be included in the report
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Apr 30, 2005
Right after I connect to the Internet, I have been getting an error report coming up saying "Windows Explorer has encountered a problem and needs to close." This has been happening repeatedly.
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Dec 24, 2005
Lately out of nowhere ive been recieveing error messages when i close internet explorer. When i close it first i get an error report screen. If i either send the error report or dont send i get the following message. "An error has occured in Internet Explorer. Internet Explorer will now close. If you continue to experience problems please restart your computer." When i click on ok sometimes i recieve this message after that. "The instruction at "0x01e21f99" refrenced memory at 0x01e21f99". The memory could not be "read". Clock on ok to terminate the program" Now after this i restart my computer but for some reason that doesnt work either
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Mar 30, 2010
I have a PC which boots up okay and I can double click on any icon, they open and when I minimise them they minimise. When I start Internet Explorer it all works fine with other icons maximising and minimising as they should. However when I close Internet Explorer I can't click on any icons and when I select them from the Start, Programs menu they start but won't minimise.
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Sep 2, 2004
Internet Explorer includes some great security features. For this tweak I will talk about the feature that clear the temporary internet files each time you close internet explorer. This is a very useful feature since it saves disk space and also keeps the websites that you downloaded private.
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Jan 7, 2009
Recently, I have come across a problem in the internet Explorer of my system. After I start Internet Explorer it does not cause any problem but when I close even one Internet Explorer window it asks me if I should send the error report. Even if I say, Send Report or Don't Send,it just closes down all my Internet Explorer opened windows.
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Aug 25, 2005
I lost my connection to IE 2 nites ago. I could search anywhere on the web thru Google, just not thru IE dellnet. I also have a shortcut to dell solutions that connects to the web- it also wouldn't work. I downloaded Mozilla, and RIGHT after that IE was up and running again. However, my direct link to Dell is still missing The error message is the typical IE message: the page cannot be displayed cannot find server or DNS error. Does anyone have any ideas? Is Dell trying to tell me something?
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Sep 11, 2009
I have a Dell desktop with XP operating system ram:- 2gb. It hangs up when you have offce database open, miscrosoft outlook and Internet Explorer open. Its strange how it happens only on my particular desktop and it doesnt happen when I access my profile on a different Personal Computer office. As soon as it freezes. Then it would nt work even if I log out and log in into my pc.
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Jul 7, 2005
Long time since I posted for help but right now I have the Windows Explorer message Winows explorer has encountered a problem and needs to close. Sorry for the inconvenience. in the middle of my screen It appears on boot and remains there .If I click close ,the desktop icons disappear and reappear and the message also reappears several seconds later,In those few seconds things seem to operate normally but after it appears, things on the screen just blink once when I click on them and nothing else happens. If I click something , and then click close on the message, it clears the desktop and reappears the previous click is then executed and the lockup is back .I can do things one at a time by repeating this closing process and the application on the screen does not close but reappears also
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Oct 26, 2004
1. Create a shortcut to the Internet Explorer executable and place it on the desktop or quick launch area.
2. Right click the shortcut and select Properties.
3. Change the "target" value to "C:Program FilesInternet ExplorerIEXPLORE.EXE" -nohome
Substitute C: for the drive letter Program Files is present on.Originally posted by simonize
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Apr 13, 2006
I can not change my home page It's back to about:blank after I close the Internet Options. It is somewhere in my registry How do I change it?
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Oct 24, 2006
Recently when starting Internet Explorer 6,instead of going straight to my Google Home Page,it instead go to; http://www.microsoft.com/windows/default.mspx
A click on Critical Updates for IE6 at this page then starts trumpeting "Microsoft Update". Is Microsoft trying to get me to purchase something?
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Sep 5, 2005
Is there any way that I can have my laptop, when powering up, automatically launch Internet Explorer and display the Home Page of my website on CD or from the Hard Drive?
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Jun 14, 2008
Recently, upon startup, i have been getting an error message that says "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." It then asks me to tell Microsoft about the problem and i have the option to either send a error report or not to send one. Either way, after choosing one windows explorer terminates and restarts itself. Then the same error message pops up. Recently, when i keep sending the error report, after about the 4th or 5th time, my desktop will just freeze up
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Aug 27, 2006
Is there a difference between buying Windows Xp Home from a store and using the reinstall cd that Dell provides with thier computers?
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May 8, 2007
Wondering if anybody can help me with this, every time i try to enter a folder with video files i get a windows explorer message saying theres an error and needs to close, and leaves this error signature; AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown ModVer: 0.0.0.0 Offset: 00000000
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Aug 18, 2006
I'm getting the "An Error Has Occured and Internet Explorer Must Close" message a lot. It's happened about 10 times today. I did a lot of Microsoft Updates today. Would that be the cause
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Oct 12, 2009
Windows Explorer has encountered a problem and needs to close.We are sorry for the inconvenience. C:DOCUME~1SHININGLOCALS~1TempWER1A.tmp.dir00appcompat.txt
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Oct 13, 2008
My Windows Explorer is taking to long before it closes, about 5 seconds or higher. This happens all the time even if my pc doesn't have any activity. I noticed that when I click the close button, my pc doesn't respond at once. Same with my Intenet Explorer, but not to other windows.
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Jun 25, 2005
when we are on the net, click a link, and then click out of that link we get a pop-up that say explorer has encountered a problem and must close,then kicks us out. we've tried emptying the cache,temp files,theres no viruses ect what can we do?
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Feb 17, 2007
Computer received this message: Explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience. All the desktop icons are gone. Also, I can't run any programs like realplayer, documents, etc. The only things that work is my internet. I tried to click on control panel or run but it won't work either. I thinking maybe I should reinstall the whole window but i don't have back up of all my documents in my laptop. So I hope someone can give me advice on what I should do.
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May 26, 2008
Can anyone tell me why I keep getting this error message?"Windows Explorer has encountered a problem and needs to close.""error signature AppName: explorer ,.exe AppVer: 6.0.2900.4412 ModName: duser.dll ModVer: 5.1.2600.5512 Offset: 0002acfa"This does not seem to create any problems but keeps showing up.
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Apr 2, 2007
i have windows xp professional operating system my internet explorer has been corrupt it does not open i want to know that i how can i install internet explorer from my windows XP CD if it is possible
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