Home Boot - Pop Up Logo With The Moving Blue Bar Disappears

Dec 30, 2007

I'm removing spy & adware from a friend's PC, using spybot, adaware, and Norton AV. It seems to have worked, but one odd little problem exists. During the boot process, when the "Windows XP" logo with the moving blue bar disappears, the screen goes black, then the blue background loads for the "Windows is starting" screen - this is all normal. Before that screen appears, though, a large popup window appears, with just a few "boxes" for letters (bad font?), a red X to close it out and an "Ok" button. Clicking the red X does nothing except make the background go black. Clicking Ok is the only way to move past it, then the boot continues as normal. This does not happen in safe mode. I've gone through msconfig and disabled the startup programs, can't see anything in either win or system ini files.

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Jul 30, 2005

the computer freezes at start-up on the blue screen that shows the Windows XP logo, and the words "Windows is starting up". I found that I can navigate
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Nov 15, 2006

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Mar 18, 2006

The other night I was on my computer when some strange things began to happen. Any program I tried to open would not open, and then the shortcuts on my desktop changed icons to the folder icon and the text dissapeared. I couldn't do anything, so I just figured it was some freak bug or something. I couldn't run any spyware or virus programs because it wouldn't let me open any programs. So I try to shut it down, and no matter how many times I clicked on shut down I still had to hold the button in to shut it off. Now, when I restart my computer, it seems to load just fine but when it gets to the blue screen with the windows xp logo on it, it just stops. The mouse cursor is there and I can move it but it never gets past the blue screen. I tired loading it in safe mode and it loads all the files up through mup.sys, which I have learned is the last file that loads so it is something after that. I have tried to start it using the last good configuration and still no luck. Any ideas? Do you think it is spyware/virus or just a corrupt system file?

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iv gone into BIOS, i ran the HD self test, and both the short and long test fail before really even doing anything.

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Can you help with any advice as to the order things should be installed.
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my pc locked up and could not be turned off manually, so I unplugged the cord in back. Then I got a blue screen after it tried rebooting. The bootup started normally, but then a blue screen read as follows, more or less-If this is the first time you are seeing this message reboot your pc. Otherwise check for viruses, remove any new hard drives or hard drive controllers. or refer to your startup manual. I can't even boot in safe mode.

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