Explorer EXE Application Error

Aug 22, 2007

Good morning, I have a couple of problems and I can't figure out how to get my computer back to where it used to be. I think it has something to do with updating windows. I get messages everytime I try to open a photo or a file. One message is Explorer EXE-Application Error, The instruction of ox600470a4 referenced memory at ox600470a4. The memory could not be written. Click on ok to terminate the program, click on cancel to debug the program. I clicked on debug and the program I got a message about Dr. Watson trying to communicate with ? and I clicked ok. Then the photo closed and all the icons disappeared and the reappeared. When I opened the same photo again, I got the following message. Data Execution Prevention-Microsoft Windows to help protect your computer, Windows has closed this program and also Windows Explorer has encountered a problem and needs to close, etc. Again the program shuts down. Basically, I can't open anything without the error messages. I can't copy cd's either as I have in the past with Nero. The program starts and then I get a read message or the cd just will not copy. Is there a way that I can do a restore and have my computer back to where it was 3 weeks ago? I could do that with my old computer Windows 98se. I have a HP Media M7060n now and I have XP home edition. Up to now I have had no problems. This computer is very different from my old one and I have no clue how I would do a restore. I just want a restore from 3 weeks ago, not a complete restore. I think the problem has to do with a windows update. I think I did one just before these problems occured. I lost my virus protection and had to reinstall it. I thought maybe that was the problem so I uninstalled it, but that wasn't it. So..here I am very frustrated. I know this post is long and I apologize. Thank you~Liz

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