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Sep 3, 2006

my sister tried to get on the internet today (we have dialup - modem connection) but it wouldnt go.After a bit of tinkering around, I discovered her modem isnt even being recognized by her PC, that is, on the list of installed hardware theres no "modem" sub-list at all.Its always worked until now, there hasent been any major changes to the system, and the modem is still installed and secured properly.I THINK it may be caused by a virus, I done a virus scan on her PC with RemoveIT Pro, and there were 3 viruses, I removed them hoping it would help, but it didnt. I also done a system restore to an earlier time, didnt help.This happened to my PC a few times before, and the only way I could fix it was to do a whole system recovery...but I cant find my sisters recovery disc anywhere, and I dont have a Windows XP CD for a clean install or anything, so I thought about seeing if I could activate her modem in the BIOS, but her PC is diffrent than mine and I cant seem to find it (pushing F1/other buttons while its starting up dosent do anything)

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