Cannot Install Norton Because Of Defender Pro
Mar 12, 2006
I have Defender Pro 10-1 on my computer. The Virus protection part of the program expired in just a few months and I don't want to pay more to have a new key, I paid enough already. I was trying to install Norton and it says it cannot install because Defender Pro is there. I tried to uninstall through add and remove.I tried the uninstall that came with Defender Pro, and tried to go into program files and delete the folder myself. It will not uninstall because it is still running. I have exited everything I know how to exit.
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Oct 17, 2006
I have just loaded Norton Anti virus and Spy sweeper on my daughters laptop and it now switches off at random times.When I rebooted I just got a black screen with a white cursor blinking at me in the top left corner.I switched it off again and when I rebooted I pushed F8 and got into windows but it switched off again after a few minutes. I have now managed to uninstall Norton and Spy sweeper and the computer is ok( 4 now!) I need to install Norton and spy sweeper as we want to get her computer up and running on the net.I have both running on my computer with no problems.Her operating system is windows XP SP2.
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May 20, 2006
it isn't acting right, but I have been trying to install norton antivirus. She bought the package and has a 2 year subscription, and afterwards we ran live update. It then asks for an activation key, which we have from the email sent to her. When we click OK to tell it that we want to put it in, it does nothing. No matter how long you wait or how many times you click OK, the box just sits there. For this reason, we cant update her virus definitions or get norton to protect her computer. norton is not the only button that will not respond. Somehow the viewpoint toolbar was installed on her computer. When we try to uninstall the viewpoint toolbar or if I go to add/remove programs and try to uninstall it from there, it brings up a box that asks are you sure you want to uninstall viewpoint It does the same as the norton box; it will not respond, even if I click yes and wait
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Sep 5, 2005
I am trying to install Norton Antivirus 2005 to my computer but it will not go. All other cd's work except that one. I have Windows XP and I installed the Service Pack
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Jul 2, 2005
I installed Window XP upgrade and didn't realize that it would disable my Norton antivirus 2004. After installation, Windows informed me that Norton would have to be reinstalled. I tried reinstalling it, but couldn't until the disabled one was uninstalled. When I tried to uninstall it, there were some files that the uninstall program couldn't find, so the uninstall failed. I need to know how I can get the disabled one off my system so that I can reinstall Norton again.
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Feb 28, 2006
I was attempting to install Norton System Works 2006, it failed and gave me some instructions to fix the issue which consisted of downloading 3 tools and running them to clean the failed install, and then try the install again. I tried to reboot first (I don't recall if I was instructed to or not!) and now it goes through the motions of starting up...bios screen, Norton Go Back Screen (new), XP loading screen, then I get a screen that says "autochk program not found - skipping AUTOCHECK" and it restarts
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Jun 25, 2005
This is an odd problem that just won't go away, I have a friends computer who has win XP sp-2 they had Norton 2005 on it and uninstalled it cause it is just junk anyway. But the problem is that any program that needs to be installed or updated now gives the message that you need to install the norton disk in CD drive for unknownname install.In event viewer is says "Source: MsiInstaller, Type: Warning, Category: none, Event ID: 1001, Description: Detection of product '{C6F5B6CF-609C-428E-CA83176C021B}', feature 'Complete' failed during request for component'{A07EA0AF-E117-4A34-8D54-5D826F12988C}' for more help & support" blah, blah no help at web link.Also I cannot get windows update site to even load with anything in it all no message just blank, other websites seem fine.
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Feb 5, 2007
Which is better?, Norton ghost, or Norton save and restore? also which if either, is compatible with Norton go-back?
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Sep 18, 2007
I have Windows XP SP2. Somehow Ultimate defender has claimed my system.I have scanned it housecall and stinger and regular micro trend full scan. They have not removed it. I then used combofix, it seemed to help, but I don't think it's all the way off. I see explorer.exe goes to 99% in the tak manager. When I bring up a ie browser, it tries to go to the ultimate defender page. I looked in the registry, I don't see any "ultimate" settings.Here is a hijackthis report after the combofix run.
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Feb 23, 2007
Quite some time ago I ran windows defender and it removed my CD burner and my photo and imagine gallery where I could change the size of pictures and other things. I un installed windows defender before I realized they were gone. Anyway to get them back without doing a system recovery?
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Jun 20, 2006
I downloaded windows defender (beta 2) which downloaded ok but when I go to install it , it says it cant be installed, I have a windows xp. I aslo need a good free spam site. What do you recommend. I have a Nor ton antivirus which does everything but I still get lots of spam.
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Feb 18, 2009
why is this happening and how can I stop it from showing up - is there a settings or should I install it ?I did restrict it but yet it keeps showing.
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Apr 30, 2006
On boot up McAfee says Trojan Found Defender-EV and cannot clean, delete, or quarantine it. The file name is !Update-3595[1].0000 and the path is C:Documents and SettingsOwnerLocal SetttingsTemporary Internet FilesContent.IE5HV3JT9OE. I have scanned the box with Ad-Aware, Spybot, and used Windows Defender. I am running XP Home SP with pop up blocker enabled. I have cleared cache, deleted history, emptied recycle bin, etc I turned off system restore which deleted the restore point, then rebooted and turned restore back on. What is bizarre is when I manualy try to browse to the content.IE5 folder it is not under Temporary Internet Files. However there is a Content.IE5 folder under Temp.
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Apr 1, 2006
I recently installed windows defender beta2 on my computer. When I ran it, it showed that I had a medium risk possible hijacker on my computer. I clicked to repair the issue and that's when all hell broke loose. I have lost everything on my computer. I restarted my computer and all I get is my desktop background minus the task bar, start menu and desktop icons. I also lost Internet Explorer. I can can bring up the task manager screen and use that to browse my folders. All of my folders are listed but most of them are empty. I am able to get online but since internet explorer folder is wiped out, I cannot surf the interent. I just get a screen showing that I need to install Internet explorer. I can receive my Juno e-mail account. When I go into DOS and type in tree, it does list all my folders and the items that these folders are suppose to include. This leads me to believe that my data is all in my computer smewhere but I cannot get access to it. I have tried to start the computer in safe mode but it won't allow me to do so. THe screen just flashes on and off.
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Jan 26, 2007
I installed windows defender about 6 months ago and recently it stopped running.I keep getting an alert message ; APPLICATION FAILED TO INITIALISEOX800106BA A PROBLEM HAS FORCED IT TO STOPIt instructs to restart computer or search help and support to start manuallyI can not find how to manually restart it
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Sep 1, 2007
I have run Spyware Doctor and don't appear to be getting the Ultimate Cleaner messages or the Biohazard "red screen", but I continue to get the Ultimate Defender and Trojan.w32.looksky pop-ups. If I end the "explorer" process, it all quits but I looks my task bar.
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May 4, 2006
A Norton popup keeps asking if I want to close Windows firewall. Is there a problem using both firewalls at the same time
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Jun 3, 2008
XP Pro sp3. installed windows defender yesterday, but when i try to get update, i get that error..I did a forum search here, followed the instruction there in, but still cannot update defender. I can connect to the update site, and download updates, so i know its not a problem with connecting with the microsoft site.
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Apr 5, 2006
I did a scan with windows defender found nth anybody knows why my personal computer is running slower and slower recently and its starting to have some errors.
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Sep 3, 2008
about 2 weeks ago my computer updated (through microsoft updates i presume) from windows xp home to xp pro service pack three since then i have not been able to access my firewall or windows defender and my audio device (realtek ac97)has gone even though it was in add/ remove programs was directed to unistall and reinstall have tried downloading new audio driver from realtek it downloads then when start installation wizard it gets half way through then just stops?
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Aug 29, 2007
Just recently, Windows Defender has been displaying an Exclamation Point over it's icon in the system tray. I looked into it and it seems that it wants new definition files.I tried updating the definitions but for some reason it just acts like its trying to update but never does.I'm thinking this may have some thing to do with Windows Genuine Disadvantage.
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May 31, 2006
Im haveing multiple problems with my laptop and its pretty bad.First of all the wireless conection breaks all the time and it says that Wireless zero configuration utility needs to be restarted. So i have to go to Run; %SystemRoot%/system32/services.msc s and restart it. But it just goes out again after a few hours.Windows Firewall will not open. It says; "Windows firewall setting cannot be displayed becasue the associated service is not running." I click ok and it says" Windows cannot start the widows firewall/Internet connection sharing (ICS) service.Windows defender cannot update. It says its trying but then fails and it dosnt display the problem long enough to write it down here. My sound is no longer working. Im about to just give up and reformat and re instal everything. Unless anyone thinks i have a hardware problem
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May 10, 2005
I have Windows XP and have the windows firewall on. I also have Norton 2005 Systemworks. Funny thing happened, I turned off the windows firewall under control panel, windows firewall. But when I open control panel, security center, it says there is a firewall on. I don't beleive I have a firewall with Norton Systemworks
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May 27, 2006
Since I uploaded the update of Windows Defender my options on my PC have changed.I can no longer type any particular letters using my keybord without a window popping up. Here are the following keys which causes me problems: E = Opens up My Computer R= RUN U= Utilility Manager D= Desktop F= Search Results L= Login Window M= Desktop I cannot type in Google, Firefox address bar. If I press one of these keys while I'm on my Desktop these actions occur too.
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Nov 17, 2006
okay at first this wasn't too anoying but now it is a major problem at first it was just that when i went to windows update it would get stuck in the thing where it says that it is checking for the latest updates.to try and solve this issue i did these things:i ran windows update for 3 days straight and didn't do anything on my computer (it was stuck in the screen i mentioned before)i reinstalled windows, but for some reason the problem carried over a friend of mine told me about windows defender and that it was free, so i installed it and behold it uses windows to update and im stuck with the bare bones of the program.
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Feb 14, 2010
could someone tell me how I could see my firewall logs but without opening norton firewall
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Jun 7, 2008
I scanned through the past posts and didn't see anything on this recently. (which surprised me.I'm running a Dell xps T500 with Windows XP SP2 and IE7 Browser. I'm on a home network (cable) with ethernet and using Norton 360 for the protection suite. I also have Webroot SpySweeper and all udpates have been completed. All current scans have been done as well. MS updates were installed via auto update and now IE 7 gives me the error "IE cannot display the webpage" which stops me from getting to any other website (so I can download Mozilla ). I have gone out to the MS site and run through the troubleshooting options there:1) Can't view another webpage2)Network diagnostics reveal no problems3)Reset the modem/routers4)Deleted Browsing History5)Used the No Add-Ons Mode6)Disabled Norton 7)Tested the connected in safe mode, still got the error8)No third party conflicts9)Checked the device manager for issues, and found none10)Finally, reset the IE defaults, rebooted and still got the stupid error
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Feb 8, 2007
I did a quick search and read through the first 2 pages of hits but didn't find anything relating to my problem. If there's a solved thread, please point me to it.I'm running W2K and when my Norton subscription ran out I decided to get Norton Internet Security 2006. After installing it I noticed that it would act funny any time there was a hardware change. If I shut down my PC and swapped the RAM sticks around, or installed/removed a hard drive, when I went to start up the PC again it would reboot. It'll even do it if I forget and leave a USB cable in without anything attached at the other end. At first I couldn't figure out what was causing it, but I didn't mind much because it would just reboot once and that was that. But over the last few months it's gone from once to 2-4 times on average, and longer on occasion. It was through this process that I realized the reboot happens as Norton is loading.
Well, today I was having some issues with my video acting up I suspect it's from a failing memory stick so I opened up the case and removed the offending stick. But when I started it back up it wouldn't stop rebooting. I continued working on my work laptop and it continuously rebooted for about half an hour before I said forget it and booted into safe mode.Unfortunately, I needed to do some printing and of course printing doesn't work in safe mode. So I thought maybe I'd uninstall Norton it gave me an error saying it couldn't uninstall in safe mode. Very funny, I thought. since Norton is what's keeping me from being ABLE to boot into normal mode.
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Oct 15, 2005
A message from Norton that says I have a Trogan Vundo on my computer.When I use the Norton removal tool it does not find the virus.When I use the Norton scan it does.
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Aug 1, 2005
I am running win xp pro sp2 and have just installed norton antivirus 2005. NAV recommends i use it instead of windows for my default firewall protection. should i turn off the windows firewall and rely just on the norton antivirus, which checks for worms, trojan horeses, etc by default or run both
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Mar 27, 2006
I was wondering if there is any anti virus out there like the Norton Doctor. That has all the same things like pc doctor. I had trouble with Norton therefore, do not want to purchase it again. also what type of anti virus is the most effect my macfee does't seem to get everything because I do online virus scans and it has always missed omething
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