Window Upgrade - Can't Install Norton Antivirus 2004
Jul 2, 2005
I installed Window XP upgrade and didn't realize that it would disable my Norton antivirus 2004. After installation, Windows informed me that Norton would have to be reinstalled. I tried reinstalling it, but couldn't until the disabled one was uninstalled. When I tried to uninstall it, there were some files that the uninstall program couldn't find, so the uninstall failed. I need to know how I can get the disabled one off my system so that I can reinstall Norton again.
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Aug 27, 2005
Norton Antivirus 2004 never Live Update the definition files. Last month downloaded a definitions file from directly Symantec web site. By now it is already one month old and I have to download again the LARGER definition file. I have a slow dial-up connection.
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May 20, 2006
it isn't acting right, but I have been trying to install norton antivirus. She bought the package and has a 2 year subscription, and afterwards we ran live update. It then asks for an activation key, which we have from the email sent to her. When we click OK to tell it that we want to put it in, it does nothing. No matter how long you wait or how many times you click OK, the box just sits there. For this reason, we cant update her virus definitions or get norton to protect her computer. norton is not the only button that will not respond. Somehow the viewpoint toolbar was installed on her computer. When we try to uninstall the viewpoint toolbar or if I go to add/remove programs and try to uninstall it from there, it brings up a box that asks are you sure you want to uninstall viewpoint It does the same as the norton box; it will not respond, even if I click yes and wait
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Sep 5, 2005
I am trying to install Norton Antivirus 2005 to my computer but it will not go. All other cd's work except that one. I have Windows XP and I installed the Service Pack
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Aug 1, 2005
I am running win xp pro sp2 and have just installed norton antivirus 2005. NAV recommends i use it instead of windows for my default firewall protection. should i turn off the windows firewall and rely just on the norton antivirus, which checks for worms, trojan horeses, etc by default or run both
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Mar 24, 2005
I bought a new laptop a week ago and it came with Windows XP Home Edition. It also came with Norton AntiVirus already installed on it. I dislike Norton AntiVirus and decided to manually uninstall it. I went into regedit and deleted all Symantec and Norton files. Except for one file it wouldn't let me delete.A few days later (after I had no trouble installing such games as Starcraft, Blockland and Endless-Online) I tried to install The Sims, Lego Creator and some older games onto my computer from CD's. I got this message when attempting to install them
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Jun 12, 2005
I keep getting message to update virus definition yet each week I run a complete live Norton Virus Update. Try to manually update virus's but it does not work.
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Sep 24, 2005
My PC is shutting down very frequently with a dialog box giving a message some thing like this:he action is initiated by NT AUHORITYSYSTEM
C:Windowssystem32lsass.exe interrupted unexpectedly With code -1073741819I am using OS Windows XP Professional edition And Norton Antivirus with automatic update
In last half an hour it has popped up a message more than 20 times telling that it has found and deleted a virus from my system
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May 11, 2006
with a problem after uninstalling norton antivirus 2006?I uninstalled the program though the add/remove function but everytime I open Word it opens an installation window of Norton 2006. You have to click it several times to close and it eventually does but it is very annoying.I tried deleting it through hijack this but I can't delete it...it keeps on coming back.
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Apr 1, 2005
I have run norton antivirus. I have gone to msconfig and deslected all of the startup programs. I am using windows xp proffessional on one computer and xp home on another. What is slowing these computers down, and how do I fix them?
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Mar 6, 2006
I am running a Dell PIII 800 mhz, with 80 G hard drive and XP SP 2. I recently downloaded a program from Handango.com for my wife's PDA called "Body Pro Desktop 2005". Soon after installing this program, the following problems occurred:
1. Norton Antivirus 2006 crashed.
2. Body Pro would not run.
3. Cannot reinstall Norton Antivirus.
4. Cannot download updates for my Spybot S&D (bad checksum error).
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Jun 24, 2005
Me and my friend were trying to set up our laptop so that it could play some mpeg file I made to memorialize someone. It had Windows Media Player, so all was fine, and there were some issues regarding settingit up to play in a digital projector. But every 20 seconds, an urgent reminder kept appearing about how I need to update my Norton Antivirus file. Every 20 seconds! Because of that, there was a chance that would appear every 20 seconds during the presentation, so uninstalled the Norton Antivirus software. After all, my friend did not purchase this or even download it for free- it came with the Compaq.
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Oct 11, 2005
I'm going to try a system restore and I need to close all open programs. Does this mean I need to close Norton Antivirus, Spybot and Ad-Aware too? What about programs that run in the background that you don't see? I've never worried about this when installing software--just left them running--but I don't want to mess up with system restore. I have lots of disc space and plenty of memory, if this makes any difference.
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Jan 4, 2009
I am working on a friends laptop, a Dell Inspiron 9200 running Windows XP Pro with SP3. I have it working well now except the USB ports do not work.The laptop was in pretty bad shape when I started. I remove Norton Antivirus (subscription expired 3 years ago), removed a few trojans and viruses using Malwarebytes and Combofix, and installed AVG Free. I also cleaned up the temp files, compacted the registry using NTRegOpt, and defragmented the drive.I have tried uninstalling the USB controllers and let Windows reinstall them, verified working status in Device manager, and disabled USB device power management. I also plugged in a USB mouse and verified the ports are supplying power.
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Mar 3, 2007
Norton AntiVirus 2007 security pop-up alerts every 5 seconds?
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Nov 2, 2007
ive tried getting rid of the Downloader.MisleadApp virus through Norton Antivirus and it wouldn't delete so i followed the directions it suggested by deleting it through safe mode but that also didn't work what else should i do?
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Jul 17, 2005
I've been having trouble with my computer freezing once it has been on for a while (>1hr 30 min), the mouse at first goes slow, then stops, and it also freezes sometimes whenever i put the capslock on (Weird, I know). I just reformatted my computer to solve the problem, installed Norton Anti-virus 2005, and defragmented it after all the windows update stuff was installed
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Jan 27, 2006
My Norton firewall is about to expire and I wanted to know if there was a more 'gamer' friendly firewall out there. Norton has caused me an endless stream of problems with my games since I got the damn thing and I would love to know if someone has better experience with a better firewall/antivirus.
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Jan 26, 2007
Norton antivirus popped up and said i had trojan adclicker in jkklm.dll. It then stated that clean failed: Quarantine failed: access denied. i could not get rid of the pop-up notification it came up around 50 times.
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Sep 30, 2006
After installing Norton AntiVirus 2007 I received the following message when I opened the security center in the control panel; The Security Center is currently unavailable because the "Security Center" service has not started or was stopped. Please close this window, restart the computer (or start the "Security Center" service), and then open the Security Center again. I have naturally restarted the computer but that didn't fix the problem. I don't know that the problem is connected to the installation of Norton 2007, (upgraded from 2005), but the Security Center was available before the installation.
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Jan 12, 2005
Everything that I open is coruptted ALMOST everything, some programs will install correctly, but after a short few hours some of them will not even open, like when say I click on Dvd Shrink it just does nothing.
Ive Reinstalled the programs plenty of times NOTHING.
Half Life 2Norton Antivirus 2005 in stalled from 2 different cd roms that have been cleaned numerous times will not install says corupted cab files or various other files corupted
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Apr 19, 2005
I am having a error message when I try to run my Live Update on Norton AntiVirus. The message is the following:"Your system is low on Virtual Memory. Windows is increasing the size of your virtual memory paging file. During this process memory requests for some applications my be denied. For more infomation, see help." have seen the help dialoge; however, it isn't doing the trick. What does this whole virtual memory warning mean? Can I do something to prevent this low virtual memory problem?
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Aug 24, 2007
Computer (sony-vaio desktop, turning 4 yrs old next month): Windows XP Home SP 2, IE7 and latest version of Firefox, Norton AntiVirus 2003 (I mention my AV software in case any of your solutions may conflict with it).My index.dat file under Content IE5 (which in turn is in the Temporary Internet Files folder) is bloated. I believe there are several Internet Explorer dat.files around besides the one mentioned. I ran ATF Cleaner, but it does not clean index.dat files. I was told NOT to run ccleaner, as it is said to be aggressive and can destroy computers. I do NOT want to do anything with the registry by the way, only clean out the index.dat files.
Since the index.dat files are protected by the systems, I can't get at them manually. I don't even know where the remaining index.dat files (ONLY for Internet Explorer) are located.
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Mar 21, 2008
This is prob an oldie you get sick of answering, but I've tried to use my windows xp discs to reformat my sony laptop to get rid of everything. The problem is things like Norton antivirus and other programs stay on there. How can I get rid of everythingand start from scratch?
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Feb 17, 2007
I'm considering upgrading from Windows 98SE to XP. I figured if XP is being replaced by Vista and I'm way behind as far as OSs go, then it's time to upgrade. I want to upgrade as is, and I read that the Upgrade disc of XP is cheaper than the first-time Windows installation CD. However, I wanted to know before I purchased it, if I would need my original Windows 98SE disc. I already have Windows on my computer, but I no longer have the original disc (98SE was installed so long ago, I don't know where it is). My computer itself is capable and is over the reccommended requirements to run xp.Is it true that I don't need my original disc to install XP over 98SE? If so, that would be fine. I heard that the only benefit of a clean install is the fact that the previous OS is gone and won't interfere with installation.
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Mar 5, 2009
I have McAfee antivirus , while try to install in windows xp , it says " no network connectivity" eventhough my network connection is alive.
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Jan 5, 2009
We install two or more antivirus software in a system having WXP?
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Oct 5, 2007
Well I installed a program called snagit which i thought was totaly safe in the begining but out of nowhere
my taskmanager shut down button etc disappeared or i didnt have acces to itafter reading some on the internet i found a way to work around thisI fixed most of the things but there is still the darn antivirus that is missingfiles but when i look at the map its there
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Sep 4, 2005
I downloaded EZ Trust Antivirus 2005, but am not able to install it on my Windows XP 2002, Service pack 2, Dell Optiplex Dim2400. The original download was done on my personal desktop and then copied to "admin" desktop. The error message is "You do not have authority to run this program, please log on as administrator." This error appears even in safe mode and even when I am logged on as administrator.
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Apr 24, 2009
I have run into a snag. After installing Trendmicro I started having problems. After the install it took forever to load, and when it did I get a warning that I have no virus protection. I removed Trend with it's own removal tool and installed AVG Free, I get the same thing, The resident shield and email won't start. I install Vipre and the same thing protection is turned off and won't turn on. I have cleaned the registry of all norton traces, avg and others. I have did a scan with viper while it was installed and found a few items that I cleaned. I'm at my wits end and have never seen this happen before.
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Apr 24, 2007
I am trying to intall McAfee Antivirus supplied by Comcast as a perk for using their services but I get an error code saying it will not install because I have Norton Antivirus 9 still installed on my PC. I removed that software over a year ago
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