Windows 8 Rebooting Loop
Sep 13, 2013
I have been using Windows 8 for over 1 year now. My computer took an update yesterday and tried to reboot. Now all I get is Windows is configuring your updates....goes from 0-30% and then it restarts. Keeps cycling forever.
I have an AMD quad core 9600, Gigabyte MB, 4GB ram, SSD drive.
I have tried to put in the Windows install/repair DVD and system restore says I need to restart choose an operating system. The repair option starts with diagnosing your PC then after 5 minutes it just restarts.
I can not due a fresh install....need my data.
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Nov 16, 2012
I'm sure alot of people have already asked about this, but I tried their solutions to get no results. Whenever I put my computer to sleep, it would reboot, and I'd get this message:
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Sep 15, 2014
when i leave my system in idle for an hour or two, it reboots without any BSOD, or any error messages. My rig is 5 year-old, and always worked perfectly with Windows 7, without any strange issues.
When i'm working, Win 8.1 works absolutely perfect for long long hours.. rendering video, playing games etc.. i never found a BSOD or random reboot.I did the following to try to solve this problem, without success:
- Changing my PSU.
- Changing the Win 8 energy plan to Maximum Performance (hard disks never turn off)
- Memtest for 16+ hours, without any error.
My guess is there are some Windows 8.1 feature that doesn't fit well with my mobo, but i can't find it. I have also the same version of Win 8.1 installed in another older rig, and works 100% perfect during days (working and idle).This is my problematic rig:
Gigabyte P55-A UD6, BIOS F12c Beta (the last available from Gigabyte)
G-Skill Ripjaws DDR3 2000 8Gb (2x4Gb)
Intel Core i7 860 Lynnfield
Sapphire Radeon HD 7950 3GB GDDR5
Corsair Force 3 180 Gb (firmware updated)
Creative X-Fi Titanium
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Feb 12, 2014
After spending a lot of time isolating the specific update that was giving me the extremely slow reboot time, (from 5 seconds to 150 seconds after update) I was able to determine that Windows optional update -Qualcomm Atheroos Communication - Bluetooth Controller - Qualcomm Atheros AR3012 Bluetooth 4.0 + HS was the cause of the lag.
Any solution to the lag. from 5 seconds to nearly 3 minutes is a substantial lag in restarting the computer.
The computer is a MSI GS70 229US.
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Apr 4, 2013
I had to boot into safe mode for virus removal and now all it will do is boot and start safe mode, then reboot again. It just keep doing it over and over. This is a new upgrade to a windows 7 pro OS and I am using 8 pro.
Cannot boot in normal mode. Tried to do that by going into the advanced repair and doing a normal startup, just keeps going back to safe mode and as soon as the screen starts to open it reboots.
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Jul 10, 2014
If I leave my Windows 8.1 PC unattended for even a short while, I find I have to push reset button to get it going again. The taskbar experiences changes in that desktop apps will not work, whereas metro apps will work. The only solution I've found so far is the reset button. This occurs often during any given day.
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Feb 20, 2014
This is the message displayed when CPU rebooted SYSTEM_THREAD_EXCEPTION_HANDLED (ser2attr64.sys)I tried to find something on line with no luck
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Jun 9, 2014
I have currently been experiencing a new problem with my PC. This problem occurs when I am running any game on my computer. When running a game for a few minutes, my tower begins to make a loud noise, which I assume is caused by the fans spinning faster and faster inside, then my display monitor goes black but then notifies me with a "no signal" message. While this is happening, my tower is still on as the power button still has back lighting, in fact the back lighting never disappears unless I physically have to turn my PC off.
I would say I have been experiencing this problem fairly recently - about a week ago this problem arose. The reboot only ever occurs when I am running a game and not when I am browsing the internet, watching videos, running other programs like Word or Skype etc...
The games I am running also had the video settings on high and I have noticed that when I put the video settings on low it buys me a little more time before my system reboots.
XML view
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
[code]...
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May 2, 2014
Windows operating system, namely Windows 8, in which you cannot force quit programs but must restart the PC to stop a program. Often, this results in a user retsrating his garbage PC over 5 times a day.
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Jun 3, 2014
About a week ago I had the same exact problem. When I would turn on my pc it would try to diagnose my computer, repair it, and then fail and find no problem. I didn't find any solutions so I did a fresh install. Now its happening all over again. I originally thought the problem was my OS and re installing would fix my problem. Now I think that my SSD (OCZ Vertex 450) might be the problem.
I think that disabling automatic repair could also fix the problem, but I don't want to turn that off and cause another potential problem if it wont stop the boot loop. I also have a hard drive which I could install windows on if I need to, but I am not sure my SSD is the problem and if it cant be fixed. I haven't been downloading anything lately, and I formatted both my SSD and hard drive when I did a clean install so I don't think the problem is a virus.
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Apr 8, 2014
So system was running perfectly (custom pc, win 8, samsung pro ssd), just did a clean install, fresh drivers, etc. It was running great! ASUS Sabertooth p67 mobo, latest bios.
Then out of the blue, mid game, i get a hard lock up stall. no blue screen but just lock up. shut down and when i reboot, bios didn't find my samsung ssd. unplugged my 2nd sata drive, booted again and now it found the samsung ssd however i got the "no disk found press ctl alt delete"
At this point i ran windows recovery console and did the bootrec fixboot, fixmbr, rebuildbcd, chkdsk party. everything said it was completed successfully.
Now when i boot however i am stuck in an auto repair loop and can never boot into windows 8.
I am thinking the crash is somewhat power supply and/or mobo related. new power supply is on the way and mobo being RMA'ed.
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Jan 28, 2014
I was just on my computer about an hour ago when it froze up and I had to restart it.
Upon restarting it everything was normal until I ended up getting a screen w/ a loading bar saying "2.2 TB Infinity: Press any key to enter boot menu". At first I just let it load - which brought me to a black screen saying "No bootable device found, press any key to reset". And of course, when I pressed the key the computer reset. Then it happened again - this time I tried pressing a key - nothing. The loading bar stopped (like it was trying to bring up the boot menu) but nonetheless it brought me back to the black screen once again telling me to press a key to reset. Over and over again this happens - I tried inserting my Windows 8 CD; nothing.
My computer is a Cyberpower PC
MSI Motherboard
Windows 8
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Oct 22, 2013
It's only been two days since I got windows 8 Pro on my alienware. Recently I force shut down because it was not shutting down. And when I open it today it gives an error message saying that Automatic repair could not fix the problem.
The error code is: "D:WINDOWSSystem32LogfilesSrtSrtTrail.txt
I have tried everything. I have used command prompt and the following commands have also been tried.
bootrec/fixMMR
bootrec/fixboot
bootrec/rebuildbcd
chkdsk/r c:
chkdsk/r d:
Nothing has worked so far. I have tried everything except a fresh installation of windows. I have already taken a backup previously. I am a little apprehensive about formatting again.
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Oct 23, 2013
I just want to clarify that this didn't occur before updating to windows 8.1. Before the update my sound would switch between the tv and the laptop speakers automatically when as I unplug and plug in my hdmi cable. Now, I put my laptop to sleep when not in use or when transporting for obvious reasons and I really don't want to have to reboot every time I connect my tv.
Now my problem is, every time I plug in my tv, I get the usual switch over but the audio never gets to the tv. It shows up as usual in the playback devices and is the default. I'm not sure if it's drivers and ASUS doesn't have any audio drivers up for windows 8.1. I have read that this is a common problem with everyone. I'm not sure what else to do other than go through a lengthy process to backup and factory install my laptop back to 8 or wait for updated drivers.
The laptop: ASUS K55A w/ 8gb ram and upgraded wireless card.
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Feb 19, 2014
So, since yesterday, Windows 8.1 tries to boot, then gets halfway through, shows a sad face for a second, and then restarts. It does this again and again. Just get the message "Failure configuring Windows updates. Undoing changes. Don't turn off your computer" then "Configuring Windows updates, 30% complete. Don't turn off your computer".
Then it boots, does the same thing again.
I've tried booting from the install media, but Refresh doesn't work, nor restarting in safe mode. Weirdly, pressing F2 to load BIOS, which always used to work, no longer does, it just continues trying to load Windows.
I've got an oldish PC, around 4/5 years old, with Windows 8 installed. Its got a fairly decent processor (at the time), a Q9550. Intel DP43TF motherboard.
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Aug 13, 2014
I have two PCs..a Dell desktop and a Sony laptop(Purchased last June) yesterday I received the windows 8.1 updates so I installed them on my Dell desktop, no problems, it installed it and shut down the PC just fine and I am on it right now..but with the Sony laptop its nothing but problems..I installed the updates, it reboots just fine, but when I try shutting down the laptop it just goes back to a loop like it keeps on booting up then crashes then I have to restore it to August 9th and then it shuts down fine..so I am not sure what is going on..is there a particular update that is causing this I wont install it I just cant figure it out and I have done the system restore 3 times already..it will say I have 32 updates to install(including 1 optional one) so I just installed 30 of them to see if it would work and then I shut down the computer and same issue so something Im installing is causing this problem
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Feb 6, 2014
I have problem with WMP on my Windows 8.1 Pro x64. There is creator on first start... yep, but I have "loop" with this creator and can't use WMP.
I recorded video with that issue: Windows Media Player creator loop - YouTube
1. System is up-to-date
2. There is no malware
3. I tried disable and re-enable WMP on programs & features
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Sep 15, 2014
He says the last thing the computer did was a windows updated and the day after did not start, when i start it so comes the logo forward "VI10" and a loading circle below for a 1min or 2. then you hear the fan is increasing and it is reading something, then it jumps to a black screen for 1-2 minutes then comes "Preparing to configure Windows".
I let it stand for six hours before I turned it off and start looking try start it in safe mode, have used boot setup before on XP and W7 so know how it looks / works but I can not access it anywhere, I read somewhere you could force it with F8 but do not work .
Also try to bot with cd = same shit
it is a :: Sony VA10
Intel inside Core i5
Model: SVE151J13M
Windows 8
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Jul 22, 2013
All, I have been experiencing big problems with Windows 8 Pro. I had been running the OS on a 120GB SSD up until a week ago with no problems until the following started happening:
Windows 8 started to reboot in a continuous loop with the following error message: Your PC ran into a problem and needs to restart. Error code 0cx000021a.
It would then put itself into System Repair mode, but was unable to fix itself. It then booted to the System Repair screen and so I attempted the following in order:
Tired to run System Restore, failed
Tried to System Repair, failed
Tried to System Refresh, failed
Tried to System Reset, failed.
After running System Reset and failing, it rebooted and I was left with 'There is no operating system installed on this device'.
As the version of Windows 8 I have is an online-only installation I then went back into my original order and ordered the accompanying Windows 8 recovery disk. Several days later the disk arrived and I attempted to run a windows 8 re-install from the disk. I followed the onscreen instructions and thought great, this is going to work. However first time, 'Getting files ready for installation' got to 57%, then I received the following error: Windows cannot install required files. The file may be corrupt or missing. Restart the installation. Error code 0x80070570
So I completely formatted the SDD, deleted partition. Created new partition. The second time, 'Getting files ready for installation' got to 82%, then as before: Windows cannot install required files. The file may be corrupt or missing. Restart the installation. Error code 0x80070570
At this point I turned off the PC. How I can turn my now brick of a performance PC back into a working system?
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Feb 7, 2014
Since upgrading to windows 8/8.1 x64 i have twice had this situation when during boot up windows tries automatic repair & fails , every time i restart same repair fail happens , its stuck in this cycle , neither "Refresh" or "Reset" option works , . I have to do a fresh format & install , loose all my files stored in the OS partition , I even tried to recover the files using linux boot cd but the folders were inaccessible/corrupted .
I tried every solution i could find to make it boot including Unable to refresh or reset PC after Automatic Repair fails in Windows 8 but nothing worked .
This has happened twice in the one year since i have been using Win 8 , Is there any way to avoid this from happening i future ?
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May 18, 2014
A couple days ago, I was casually playing Warframe. Tried to alt+tab out to check an IM and my screen went black. Not sure what happened as I could still hear the mouseover sounds as though Warframe were still active. Fiddled around for a few minutes and couldn't get Task Manager to come up, so I decided to just hold the power button on my laptop until it shut down. No harm done, right?
When I booted back up, Windows greeted me with a "Diagnosing Your PC" message under the normal Toshiba boot logo. After it hung there for a few seconds, it moved on to the "Attempting Repairs" screen. Didn't take long for it to decide it wasn't too happy with me for suddenly shutting it down.
Since then, I've been stuck in an auto repair loop. So far I've googled everything I could think of, but it seems my efforts were in vain. Tried putting Hiren's on a thumbdrive and booting from there, and for some reason, Windows just boots right back into the auto repair screen. I've even wiped my 1TB external and put the recovery image from my work PC on there. That didn't work either. I've gone through every thread google's given me and I feel like I'm banging my head against the wall.
I should probably note that formatting is not an option for me. I'd try installing Ubuntu on my external, but since the recovery won't even boot, I feel like that'd be in vain.
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Jun 13, 2013
Okay, this is for a Asus G46VW with Windows 8,
I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.
This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!
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Jan 1, 2014
I have an computer machine called "HP Pavilion" with Windows 8.1 on it.
Every time I start my computer up, my computer keeps saying "Starting Automatic Repair" then 2 mins later the blue screen comes up with a face on it which it might be something wrong with the machine, then the screen goes blank and does nothing.
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May 18, 2013
Dell XPS 12 running Windows 8 x64. Had it for about six weeks, and I had two problems I with it:
- every so often (maybe once a week), when I would turn it on, instead of booting into my normal startup screen, it would say 'Preparing Windows', then boot into, like, a generic account with none of my programs or files or anything... shutting down and restarting fixes that problem. A little annoying, but no big deal.
- every so often (maybe twice a week), I I'd shut it down, and I'd get the BSOD, with 'SESSION_HAS_VALID_POOL_ON_EXIT' given as the problem. I bit of Googling seemed to reveal that this was a fairly common issue with Wi8 on this particular machine, so I never worried too much about it.
I'm describing these problems because they might shed light on the NEWEST problem, which is as follows:
Did a Windows 8 update yesterday, and today I discovered that when I turn the machine on, I get 'To skip disk checking, press any key within 1 second' at the Dell startup screen... I didn't press anything, but it didn't seem to go into disk-check, booting normally into Windows instead. I tried to do a disk check, and right away, it told me 'Windows has found problems with your disk', telling me I had to restart to fix them... so I did, and got the same 'To skip disk checking...' message, followed by an immediate boot into Windows instead of any disk checking. I tried to do a system restore, thinking one of the updates might be causing the problem, but when I try to do a system restore, it tells me that I have to run check-disk first (but every time I do, I get the same routine I just described above).
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Jul 11, 2013
I was using the computer, when the power went out for like half a second, the computer ended up restarting, and while starting up, the power went out. When the power came back, I wasn't able to get past the Blue window's icon with a swirly loop on the bottom.
I've created a repair install thing and placed it on a flashdrive, and I've booted from it and tried to do system restore. After around 4-5 hours, a blue screen pops up and said something about window's encountering an error. (Too fast to catch what else it may of said)
What can I do to make my computer work again? Should I try to do another system restore. Also how long does it take to boot from the flashdrive? It takes me around 1 hour. Is it supposed to take so long?
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Sep 15, 2013
My inspiron 660 is struck in an auto-repair loop. Last night i was watching a dvd, my pc freeze and since i cant restart it. He try to repair then want to restore then nothing happen .
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Apr 8, 2014
I tryied to get into Safe Mode in Windows 8.1 x64 and got looped by Automatic Repair loop
I tryied everything but without sucsess.
Safe Mode didnt come up, and it stays on Automatic Repair loop -> Diagnostics every restart/boot, and c'ant get into windows.
How do i disable this?
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Apr 19, 2014
I started a factory reset on my Asus Vivo Tablet, but it shut down halfway through. When I try and boot up the device it just says "Diagnosing your PC" and "Attempting Automatic Repair" but this is just a continual loop. I don't have a keyboard with it, its just touch screen, I don't know what to try. I can't seem to find much in the BIOS to do a different boot.
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Jan 12, 2014
Using samsung chronus 7 laptop : Windows 8.1 64 bit OS.
On start up get the samsung screen then a blue screen with a sad face saying pc needs to restart. Then goes in a continuous reboot.
I tried using the Windows 8 recovery cd. But get on the screen press any key to boot from cd. but press any key has no effect and goes back into loop as before.
Press f2 to get to bios reset defaults, no luck either, tried f10 just get boot up order, unable to find what keys boots into recovery mode, f8 does nothing no safemode.
Windows was preinstalled.
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