Updates :: Windows Update Kb2919355 Causes Component Store Corruption
Sep 15, 2014
I've been having problems with my laptop recently. I actually care less when it comes to updates since it's automatic, but I noticed that it refuses to install any drivers (which means I cannot access any USB drives or install programs that requites drivers) or updates, after searching for solutions on the internet, I found out in a website that said kb2919355 causes component store corruption that is irreparable, which is the update that I have already installed. I've tried repairing with DISM but it all fails, probably because the update causes the component store to corrupt when StartComponentCleanup is triggered.
I want this to be fixed but my restore point is already deleted since it's probably too old (which is weird that I'm having this problem since the update has been installed for months). I don't want to reinstall my Windows either, so what now?
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Sep 27, 2014
I have been unable to instal updates for a while but unfortunately I put off looking into it and it has been far too long that I dont have a restore point to try.
The computer works completely fine otherwise so I would prefer to find a solution that doesn't involve reinstalling windows.
I think the problem is that the component store has been corrupted, I have tried Dism /Online /Cleanup-Image /RestoreHealth from Admin command prompt but it says Error 14098 The component store has been corrupted.
I will attach the dism.log
My spec if needed; AMD FX-8320, Radeon R9 270X 2GB , 16GB DDR3, ASRock 970 Extreme3, Windows 8.1
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May 23, 2014
I followed the directions at [URL] .....
After I launch Windows8.1-KB2919355-x64.msu the updater fails to install it.
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Apr 14, 2014
I just finished installing Win 8.1 update after 2 hours of troubleshooting.
My new problem is getting crashed every 5 minutes with the blue screen if death and getting error Critical Structure Corruption on my freshly install win 8.1 update.
I was able to get this before it crashed again.
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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May 28, 2014
I have an Asus GAC computer with Windows 8 OEM version. When I go to Windows store I see the 8.1 upgrade notification. When I click on it I get a message asking me to do all the upadates. When I do all the updates, the Store notification disappears.
I have to uninstall some updates to have the notification back on the Windows store but still asking me to do all the available updates.
My Windows 8 version is fully activated 'ASUS OEM)
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Oct 17, 2013
I'm running Windows 8 at the moment and I am trying to get 8.1 installed.
I go into the Windows Store......and I get no option at all to download and install 8.1. Windows updates are on, not sure if that even matters though. Windows Store is just not giving me any option to install it, or even tell me that its available to download.
Now, I'm in the UK, but as I understood it, Microsoft's release of 8.1 was global. I have also done several reboots of the PC, no change.
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Oct 30, 2013
I wish to update to windows 8.1 from Windows 8(KMS activated + WMC key provided by microsoft).
Will it be possible to update via store or any other alternatives?
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May 22, 2014
I have (also according to Windows Control Panel > Installed Updates) successfully installed KB2919355 on 13th Apr 2014. So to me, the KB2919355 is in place (and various KB installations after that, too) <- I do get all the Windows System updates (including security updates) BUT not Windows Store application updates.
So the problem is the "Windows Store failed to sync machine licenses. Result code 0x80070490" which pops into Windows Event log on daily basis.
TEMPORARILY fix: running Windows update troubleshooter fixes the problem (it stops and restarts BITS and Cryptographic services) and after a while I get a notification to the Windows Store Tile that there are new updates (if any). BUT after rebooting Windows the problem (Windows Store failed to sync machine licenses. Result code 0x80070490) always re-appears in the Event logs.
Here is the report of successful Windows update troubleshooter.
Also:
1) running DISM does not work (see below)
2) Going to Store settings and "Sync licenses" does not work
Dism /Online /Cleanup-Image /ScanHealth ->
[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.
Then run:
Dism /Online /Cleanup-Image /RestoreHealth ->
[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.
Error: 0x800f081f
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:WINDOWSLogsDISMdism.log
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Oct 12, 2013
I have had this Windows 8 64 bit laptop for 6 weeks now and I wish I had never bought it. Recently I have found that I am unable to update apps in Store or even to download new apps. I have read the responses from other members to previous requests on this subject and I have applied the 'fixes' they recommend but the problem is still there.
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Oct 23, 2013
Why doesnt windows 8.1 update show up in my windows store?? I have installed all updates in WU. And i run w8 pro, legal activation with an MAK key.
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Jun 19, 2014
I have a system I built with Windows 8.0 64-bit. I have a legitimate product key, 8.0 discs and an 8.1 with update disc from 53564-murphy78-s-Windows-8-1-Server-2012r2-with-Update-MSDN-iso-files
I do NOT want to update through the Windows Store.
I was under the assumption that I would run the update disc, enter my product key and it would update my 8.0 to 8.1 automatically. Pop in my legit product key and it said it was for "another edition of windows" and to "try another key."
How can I update through the 8.1 with update disc I just burned?
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Oct 19, 2013
Getting 2 error messages. 1 for windows update, the other for the store. These are the messages:
Windows update 8024402F
Store 0x80072ee7
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Oct 20, 2013
my hp laptop is running 8 pro right now and i cannot find the 8.1 update in store even though all the updates are installed... i have included a screenshot of store.
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Oct 21, 2013
When i goto the Windows 8 Store to update to 8.1 I cannot find the Update at all
I am not the only one who cannot and would like to update.
Has the update been removed or simply no longer there?
Or am i doing something wrong? I have Windows 8 Pro 32bit
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Apr 9, 2014
After the 8.1 Update yesterday the Windows Store keeps automatically opening at boot. After I close it it will then re-open fifteen minutes later.
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Apr 19, 2014
i have recently installed windows 8.1 on a new extended partition while keeping my windows 8 in previous partition. do i need to install the store windows 8.1 update ? as shown in another thread this looks like it has the update
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Apr 9, 2014
I've got windows 8.1 with the yesterdays update but the problem comes before this update.
Wen I open the Windows Shop, it always on the green screen and does not advance. I've done the following steps:
1 - I did WSReset.exe as administrator but the store is always like this. If you close and re-open the store, I get the same green screen;
2 - I downloaded the tool Windows 8 App Troubleshooter which tells me that I have an outdated graphics driver. Is not true because I have installed the latest version.
3 - UAC is turned on but without success;
4 - I've turned my account as a local account and tried to open the shop but with the same result. I've reverted my account as linked to Microsoft.
5 - I created a new user account and with that account the store opens. I returned to my account and nothing.
6 - Finally I ran the SFC / SCANNOW and gave me this picture.
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Oct 22, 2013
I've tried for several days after several reboots, etc. I am running a Dell OEM version of Windows 8 on an Optiplex. It just sits at "Downloading" and when I hover over it it says "0% complete". Apparently I can't use the ISO because I need a key which the OEM version does not have. how I can get this thing to update?
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Jan 30, 2013
I thought Windows Search would be only the indexer function. So I went to Control Panel, Add remove programs, Install or Remove Windows components/resources (I have portuguese windows) And I removed Windows Search
But now I can't use any search feature (example: on explorer, on w8 start menu). So I tried to install again selecting "Windows Search" on windows components, but after click OK, nothing happens!
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Oct 23, 2013
I have a fairly new PC running Windows 8 and I can't seem to upgrade to Windows 8.1--There are a bunch of issues-
1. Can't connect to the Windows Store--tried everything here save the refresh, which I do NOT want to do.
2. Downloaded the 8.1 ISO and burned it to a disc--get the error message that 8.1 could not be installed--0x101-0x20017 error--tried installing with a clean boot, turned off antivirus suite, etc
3.sfc /scannow does not work.
So currently I'd like to forget about the store for the moment and continue updating from the downloaded ISO. I really do not wish to restore the computer and I have a lot of software I'd need to reinstall and this would take a long time.
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Oct 19, 2013
Attempted to update to 8.1 yesterday and the store just won't open. Every time I click on the Store tile it doesn't get past the green introductory screen before just disappearing (crashing).. Have restarted several times and used the link-through on the Windows 8.1 site. Also, I have since discovered that all apps won't open either (such as news and sports).
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Feb 4, 2014
I am able to login to my computer using my Microsoft account but if I try logging into the Windows Store, installing any new apps or updating any of them I get random error codes that I have Googled and they don't lead to anything. I thought it might be related to security software (I use Norton Internet Security) so I tried disabling it and it didn't do anything. I have no viruses or any other kind of malware so why this is happening. I have updated my laptop to Windows 8.1 if that makes any difference.
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Oct 22, 2013
I have Windows 8.1 RTM installed on my computer. Some days ago, Microsoft released the GA updates for the system. Windows update downloaded them, but they failed to install... I've downloaded the updates manually and applied them in the correct order... But no luck, the updates fail to install...
Here's a photo of the updates... (in Spanish)
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Oct 17, 2013
Why can't I find the update in the Store? 2 possible reasons are listed in the article:
1) Your PC needs another update, KB 2871839, After checking for this update and not seeing it I still received the 8.1 update via Windows store anyway & downloading now.
2)Some editions of Windows 8 don't support the free update to Windows 8.1.
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Jun 17, 2014
My son has an MSI Laptop running Windows 8.1. Following a recent Windows update (he cannot be more specific) he is no longer able to use his Admin (the only one) account. He sees the mouse pointer but the rest of the screen is black. Ctrl-Alt-Del does bring up a panel offering the usual options to shut down, reboot, Task Manager, etc. - but when I select Task Manager with the intention of seeing what processes are running,the dialogue does appear, but before it is properly displayed it vanishes.
Meanwhile the HDD light is burning constantly. If I simply leave the machine for 30 minutes or so, then the HDD activity subsides but there is still a blank screen. Moving the mouse pointer to the top or bottom right hand side of the screen has no effect.
Unfortunately we did not have the wits to set restore points Interestingly the other account (not administrator) is working without problem.
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