Network / Sharing :: Canon Printer No Longer Showing In Network?
Oct 22, 2013
I have a windows 8 64 bit system. There is a laptop with windows 7. I have my canon mp470 printer plugged into the windows 8 system via usb. Up until a few days ago we could printer from the windows 7 laptop through the network. I have done 2 things since then. 1.) I uninstalled mcaffee internet security and installed nortons internet security and 2.) I tried to update to windows 8.1 which failed part way through the update then it said the system was reverting back to windows 8.0
Now I can't print from the laptop. (nothing changed on the laptop only on the windows 8 system).
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Feb 27, 2013
This morning I installed an optional update from Windows Update. It was Ralink Technology WLAN 802.11 wireless LAN card.
Since then, when I try to print to my wireless network printer, the network would disconnect then come back on after a while. The update shows up in Update History as successfully installed but not in the installed updates. System restore is of no support here. The network configuration page shows normal. The web does not appear to be affected. I made a new network connection for the printer but it did not work.
Is there a way to reverse this update or should I uninstall the 802.11 LAN card and let windows re-install anew.
The printer is a HP Officejet Pro 8600e
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Nov 15, 2013
I have had no problems with Win 7 computers finding my Canon G16 WiFi camera and connection it to them. But my Win 8.1 system just can't find the camera to get it connected.
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May 28, 2014
I'm using Windows 8.1 Professional. After the update to 8.1, I can't connect to my network printer which is connected to a Windows XP Home machine. Everything was working before the upgrade. I can currently see, connect, access and modify files on all the computers. I keep getting a message that I don't have permission to access the printer and I can't access the permissions on the Windows XP computer. I'm also using a Windows 7 computer which has no problem accessing the printer.
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May 31, 2014
if it's possible to change the name of A to B? B is correct. BTW it's the same printer.
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Feb 4, 2014
My friend got a new computer and is trying, unsuccessfully, to connect to a network printer that he says he has used in the past, in his one man office. He gets his internet access through a wireless router. But the printer is connected via Ethernet cable to a second router that does not have internet access, but does have two printers connected to it.
So his new computer is connected to two different networks, the wireless network, and the wired network. I'm not familiar with having your computer connected to two networks simultaneously.
So my question is, is there any problem doing it like this, and should the network printers show up when the computer does a search in Add Printer? Because it does not find anything right now, not sure if we need to be looking at the printers, the router, or the computer.
He is not able to connect the printers to the wireless router, they are in different rooms. And there are no other computers connected to either network right now.
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May 6, 2014
My 8.1 laptop shows multiple network connections to my Samsung Smart TV --- One as "media connections" and 3 as "other connections". Both devices are on a simple wireless network using Linksys WRT54GS.
Under the "Network" page, most of the "Properties" of the TV connections are the same except for "Serial Number" and "Unique Identifier". Did I do something wrong when setting things up? Are these extra connections harmful? Should I delete some? How?
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Feb 17, 2013
When I click network while i am in windows explorer, the network infrastructure is not there, only the Computer is visible there and i want to fix something by changing the properties of my modem/router on the network infrastructure.
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Jun 28, 2014
When I refresh networks, I see all the networks I should (we have an extender, so there are two regions on our house) -- but I also see one called Hidden Network. How do I find out what that is? There are no nearby houses. This has to be emanating from my house.
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Feb 6, 2013
I am in the midst of the final steps in setting my my new Win 8 system.
I have a Win XP and Win 8 computer on my home network. I believe that I have set up file and printer sharing correctly. I can access the files and printer on the XP system from the Win 8 system. However, when I attempt to access the Win 8 files from the Win XP system, I get a long delay (about a minute or two) and then it asks me for the User Name & Password. I enter them and then and it works fine.
If I try to print on the printer attached to the Win 8 system from the XP system, I get a printer error unless I have already signed in with the ID & PW when accessing files. It never asks me for an ID & PW before attempting to print.
On the Win 8 system, I have selected "Turn off password protected sharing" in the "Network and Sharing Center/Advanced Sharing Settings".
The Win XP system has previously been correctly sharing files and printers with another XP system for some time and I haven't changed any settings on the XP computer.
Both the XP and Win 8 systems are assigned the same Workgroup name.
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Oct 25, 2013
When I tried to add the printer the dialogue shows the printer I want to connect to. Then says that I need to download the HP drivers to my computer. When I say yes a message comes up that says I can't connect to the printer with an error code of 0x000003e3.
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Mar 3, 2014
I am connected to my router by a Ethernet cable. can i still connect to my printer wireless?
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Sep 15, 2014
I have both a laptop and a desktop, both of which were running Windows 8 until recently, with the desktop not having a wireless internet card. In order to connect it to the internet, I had to pass the internet through it via ethernet cable from my laptop. Well, not that long ago, I updated my laptop to Windows 8.1, and now my desktop recognizes the connection, but I cannot get online at all with it.
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Aug 30, 2013
I'm trying to discover my Wi-Fi enabled printer (Brother MFC-J425W) by trying to plug in the ip address of the printer manually. I am currently using this online reference - How to install a Standard TCP/IP Printer on Windows 8? - Welcome to TP-LINK - to go through the particular process. When I open up the advanced printer setup window in the hardware & sound category of the control panel, it starts searching for printers and then freezes on that task. I cannot press the next, cancel, or quit ('x') button at the top right of the screen. This is a brand new laptop that I just got in today with some top of the line hardware for its class, and I am currently connected wirelessly to the same network that the printer is on, so there should be no issue as far as I'm aware of on the discovery of the printer.
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May 21, 2014
I have just set up two new laptops running windows 8, and can successfully share files, and the printer connected to one of them, but I would like to also connect my laptop running Vista to be able to print. I can see both Windows 8 machines in file manager/devices on the Vista machine, but if I try to connect it asks for a username and password.
I haven't been able to work out what username it is looking for - tried a lot of combinations for each PC name with the homegroup password and log on passwords, but nothing seems to work.
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Oct 14, 2013
On all of our Windows 8.1 clients, every time a user tries to add a printer using the 'add a printer' wizard, it triggers alerts from our secure network devices indicating that someone's trying to log in to them with SNMP.
We need the failed logon notifications but it's incredibly annoying to get these all the time.
Any way to disable the SNMP scan when adding printers? Windows 7 didn't do this. Nor did windows 8 base as I recall.
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Apr 11, 2013
I'm having trouble connecting my wifi printer (Canon pixma mg3100) and my Lacie Network Space on Windows 8, while I haven't experienced any problems connecting these same devices to my Win7 computers.
The driver for the printer is, according to Canon, compatible with windows 8.When I install the software on both my windows 7 laptops, it immediately recognize the network and after 5 minutes I can print wireless without any problems.
However when I try to install the same software on my Windows 8 computer it keeps asking to first plugin a usb cable and do a lot of manual steps, like pressing several buttons on the printer, it's ridiculous! After a while the software succeeds in finding my Wifi but it keeps on saying 'unable to connect'
My Windows 8 laptop is a brand new Dell Inspiron and I didn't change any network settings.
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Apr 19, 2014
I have a Canon i9100 printer which worked great through XP, Vista and Win 7....Canon provided updated drivers.. However, for 8.1, Canon does not provide a driver for this printer. Is there another source which makes a generic driver for this printer so it does not become obsolete?
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Oct 22, 2013
Before installing Windows 8.1 anything that I put into my Skydrive folder (I had the desktop app) were automatically synced to Skydrive.com as well as my Android phone app, and anything I uploaded from my phone app were synced to Skydrive.com and were automatically downloaded to my Skydrive folder. Now my phone app and Skydrive.com still work fine, but the Skydrive folder does not. That is, nothing gets downloaded to my Skydrive folder and nothing gets uploaded to Skydrive.com from it.
I've tried different settings for it, I've tried offline only, online only, I've toggled settings in the Settings app, and nothing.
Something else that happens is that now there are duplicates of all of the files in the My Documents folder. Say that my PC is named Smith-PC. Now, for example, there is a file called Random Document.docx and Random Document-Smith-PC.docx. And this is for every single file in the My Documents folder. Furthermore, only the version with the Smith-PC in the name works. When I open the normally named file, I get an error:
"An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for solution of this problem. Error 0x80070490: Element not found."
This is really annoying and now I have duplicates of all of my documents, half of which won't open and the other half which are named wrong with Smith-PC at the end of all of them.
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Apr 1, 2013
I just got a computer with windows 8 installed and the first time the system updated I can no longer use my wi-fi connection. When I hit my wi-fi icon to activate my internet it says it doesn't recognize any device..
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Apr 25, 2014
I've once again encountered this problem with my Canon PIXMA MP620 printer/scanner: when using it wirelessly, it can't print. According to 'Devices And Printers', it's offline and therefore most programs I use in Windows 8.1 claim it can't print.
However, using Canon's program 'MP Navigator', it can scan from the printer without any problems. I can scan from the computer to the printer and the other way around. Therefore I'm suspecting that the problems lies with Windows 8.1 and not the printer. The connection is obviously there but Windows doesn't seem to think so.
I can't find a solution in the printer's manual, Windows doesn't give me anything when I try to troubleshoot the printer in question, and Canon's own 'Network IJ Tool' can find the printer but says it's doesn't work without clarifying why.
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Jul 18, 2013
I have a home network with an XP system with a printer attached and shared. A Windows 7 laptop and my old XP laptop from work can print fine, but a new Windows 8 laptop won't print. Sharing from the XP system works as I can read files from the XP system on the new Windows 8 system. When I do an Add Printer on the Windows 8 laptop, I can see the network printer and install it and the driver so the printer shows up as installed on the Windows 8 system. The Print Test Page does not work nor printing from WordPad. I turned off the Firewall on the XP system in case that was the problem.
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Jul 23, 2014
I can no longer access the internet from my other laptop.
When I boot up it says "Failed to connect to a windows service".
I believe that the computer cannot locate my wireless card.
I am told that there are no available connections.
When I try to open Network and Sharing Centre, it crashes.
There are no exclamation makes in Device Manager and everything else seems to be working ok.
I just cannot find any networks and appears to be something to do with my wireless card - which has worked perfectly until yesterday when I turned on my laptop and found this problem.
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May 17, 2014
In continuation to my previous thread on this subject, I now have another network printer problem in the same system. I chose to open it in a separate thread because the previous one became too long.I have 3 PCs on my home network
1. Windows XP (SP3) desktop with HP6500 E709a USB printer.
2. Windows 7 (Ultimate SP1 64 bit) desktop with HP 1018 USB printer.
3. Windows 8 (64 bit) laptop.
All computers can see each other and share folders on the home network.
Computers 1 & 2 can freely print on their own printers, as well as on each other's printer. Computer 3 (Windows 8) can print on the HP6500 (which is connected to the XP computer), but cannot print on the 1018 printer connected to the Win7 computer.
I know that on the Windows 8 laptop I have to define a local port for the network printer, but when I try to do it I get "Access denied" error message. Win7 denies access from Windows 8. This is strange, because Win7 does allow access to XP. On the WIN7 computer, under printer properties/security, print permission is granted to "Everyone".
So what could be the reason for the "Access denied" error? I guess it has to do with security / users / permissions, but I cannot find a solution.
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Feb 27, 2013
I have one main computer with a router and 3 other computers who receive their internet wireless. How can you set up the canon PIXMA MX700 to enable printing from all computers?
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Jun 2, 2012
Windows 8 Release Preview 64 bit found my USB connected Canon Pixma iP5000 printer, but didn't install a driver. WU says there is an update available, but that will not install. Error is WindowsUpdate_80070BC8, which doesn't work much. I haven't been able to find a 64 bit driver on any of the Canon sites, but I have found an XP 64 driver, on another site.
Checking properties for this printer in Devices & Printers throws up the following event: Driver Management concluded the process to install driver prnca00m.inf_amd64_26559657092dd606prnca00m.inf for Device Instance ID
USBPRINTCANONIP50007&8F48641&3&USB005 with the following status: 0xBC8.
This status code is listed as ERROR_CORE_DRIVER_PACKAGE_NOT_FOUND
Attempting to update the driver from the printer properties finds a couple of drivers, but they also fail to find a core driver package. Add printer wizard finds a compatible driver on my machine, but that also fails for the same reason.
This printer is installed OK on my W7 installation on the same machine.
The 64 bit XP driver installed OK on this Windows 8 RP installation, and printed a file OK, but attempting to upgrade results in the same error. After installing this XP driver, WU reported that the update installed, but Update History shows 'Failed'. Now WU isn't offering the update.
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Jan 1, 2014
Trying to install a Canon MF5750 Printer on windows 8.1. Canon has a driver for this printer and windows 8.1 64.
My primary problem is that when I get to the point of selecting a port, I am unsure of what to do. My choices are LPT 1-4, COM 1-4, FILE, and PORTPROMPT, none of which would seem to represent a usb port. By crawling through the Device Manager listings, I should have plenty of usb 2 and 3 ports. So my question is what happened to my usb ports. An additional observation is that while the printer and fax functions are installed (though not working) the scan function is not installed.
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Sep 12, 2014
I have a HP laptop, which I just recently run system recovery on. I had a pixma MP495 series print installed wireless and it was working fine. (wireless) I believe that I had used the compatibility wizard to install it as windows 7. My OS is windows 8.1. When attempting to run setup, I get a window that my computer has a newer version of MP driver in it so it will skip the installation of the driver. It runs the rest of the setup and gets to detecting the printer. I have the USB cable hooked to the computer also. It searchs both wireless and through the USB connection and can not find the printer.
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Mar 9, 2013
I just got a network usb adapter for my new Windows 8 built PC. In the devices area of the control panel it shows the network adapter as installed, and working. However, when I got to PC Settings there are no wireless settings shown, and unlike my other computers around the house I can't find my network or any other networks which is very stranger since I live in an apartment and I'm surrounded by like 20 different networks.
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Jul 25, 2014
I use windows 8.1 on a desktop for a server in our small office. Server + 5 workstations. I was using an old XP machine to scan documents in. I moved the scanner to the Windows 8.1 server. The XP machine scanned them and sent them to a location on the server and from there anyone could get to the document.
Now, if I scan from the server to the same location it will not show on the workstations in Windows Explorer (or Thunderbird if emailing). It's there and all the workstations have permission to access the folder.
If I am on the Win 8 machine and copy the file to another location and then back to the scan docs location, no problem it shows. If I copy a doc from a workstation to the Server. No problem it shows.
I suspect some type of permissions issue but am unable to figure out how to resolve it.
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Dec 30, 2013
I have run into some networking problems and I think I have narrowed it down to the homegroup provider.
I have 4 windows 8 pro x64 computers connected to a router. Up until now, I have been able to disable the homegroup provider service because I don't want to use the homegroup and don't want to see it in my file explorer. I have been able to connect to all the shared computer drives up until I tried to disable the homegroup provider on my netbook. When I did this I lost the ability to connect to other shared computers. I re-enabled the provider, however I still cannot see drives on other computers. I can now see my netbook on the other shared computers.
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