On our desktop we are running Windows 8.1 and IE 11
On our laptop we are running Windows 8 and IE 10
When I visit the MS page to download IE 11 to install on the laptop I'm only being offered IE 10, also I do have 'install new versions automatically' ticked. Do I have some kind of setting on the laptop that is blocking this upgrade to IE 11?
Kept ignoring prompts to upgrade to 8.1. Finally went ahead and did it and now neither IE or Chrome will load web pages. The programs themselves open but nothing happens. Not even a "can't load page" message. I am connected to the internet and I tried a few apps that seemed to work as normal. I've found this question online and followed a few instructions that didn't work. One worked for a minute but it went back. I'm not super tech savvy so I don't even know what it did, just followed some command prompts. I contacted Samsung support and they had me turn off IE under "turn windows features on or off" and turn it back on. It worked. For about two minutes. Now nothing again.
View 4 Replies View RelatedAn old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
Ever since upgrading to 8.1 I am unable to use the mail app, the store app and most metro apps. when I open one of them the immediately get stuck and eventually crash. Another issue I found is that the brightness adjuster wont work no more.
View 6 Replies View RelatedI upgraded from windows 7 to windows 8 pro and internet explore will not open at all from any icon or area. I read where someone removed Logitech web cam to fix the issue, but I do not have that.
View 3 Replies View RelatedI have upgraded from Windows 8 to 8.1. After doing so and making sure my accounts are all setup, I have found that I can not get the mail tile to act "live". I have verified it is set to live by right-clicking and seeing that link state "turn live tile off". I tried doing that and then turning it back on. I have tried rebooting. But the tile just isn't live. My other live tiles (news, finance, weather, store, etc) all seem to be live. It is only mail that I am having a problem with.
View 2 Replies View RelatedSince upgrading to Windows 8 (from 7) a week ago my Outlook 2010 email has been faulty. It keeps stopping emails coming in or out and I have to (daily) run a 'repair' to get it to work. I contacted my ISP (Virgin) and they said that Outlook doesn't work with Windows 8 and said I should use Live. However, I then added my accounts to Live but it wouldn't accept all of them, and I found the interface very hard to use. Outlook contains all my business folders and email records for my business so I need it to work. It seems to accept my IMAP email account but not the main accounts with my ISP.
My HP desktop machine is less than a year old and has plenty of memory. But also, in general the machine is slower and won't restart (I have to force shut down).
I have just upgraded Windows 8 on my Surface Pro to Windows 8.1 and quickly seen an option to enable/disable browsing history to be sent to Microsoft on one of the initial custom Settings pages which launch straight after an upgrade. I regret not have disabled this option as I don't want to have my browsing history be sent to them.
I have spent an hour Googling how this option can be disabled on Windows 8.1 with no luck and due to a lack of screenshots of the custom settings menu online, I cannot quote the exact wording of the checkbox option.
How to disable your browsing history in Windows 8.1 or 8 from being sent to Microsoft.
After upgrading from Windows 8 to 8.1, Internet pages and emails load slowly. After reporting this to a 2nd level MS Support person, he still hasn't fixed it though he has spent a lot of time on it so far. I finally Googled about the issue and found that many others were having the same problem. I have heard that disabling IPv6 has corrected the problem. I tried it but I couldn't do the last step to create a new DWord. After upgrading, I installed the latest drivers for the motherboard.t's about like the days of dial-up modems! Why can't Microsoft resolve this issue soon? I have checked my Internet connection for "speed" and it's not the problem. The only thing I changed was the OS.
View 2 Replies View RelatedUpgraded my asus vivotab smart to windows 8.1 at the weekend. Works great accept google search results do not appear correctly. They are all squeezed in to the bottom of the page for some reason.
All other web pages I regularly look at appear to be fine.
I m unable to change homepage.
Qv06 is haunting me Tried default search advisor and almost everything mentioned in forum.
I use to be able to copy ad paste but no longer can. I have treed with both MSIE 11 and Firefox 25. MSIE 11 does not work at all. With FF I found a work around by copying then at the site clicking on a little box that says Word or Plain Text. I then cv it and the message appears in this little box. it says it cannot work with my browser. Lastly I ok the little box and the message appears in the dialogue box it was meant to be in, in the first place.
View 9 Replies View RelatedWhenever I try to sync up my AOL account through the Mail app, it says that my email address "is unavailable". I try removing the account and re-adding it, all of my emails get re-synched, and then...nothing. Can't send emails, can't receive new emails. I tried checking and unchecking "sync mail", nada.
View 7 Replies View RelatedI just bought an HP laptop last week and I am trying to learn about the features. I have spent 12 years with my old desktop with MSN as my provider using slow dial up.
I was surprised that my msn e-mail account was able to switch over to my laptop so easily, since Time Warner is my provider on the new laptop.
I can access the e-mails without a problem, but I can neither reply nor send e-mails.
Instead, I always get the pink writing beneath the e-mail address stating that " one or more e-mail addresses does not support this format sample@something.com. Yet all the formats are correct.
Why I can't send out anything?
I am trying to open a webpage [URL] in my laptop (Acer) but am unable to open it after entering username and password.
I am able to open it from my another laptop (Dell).
All I am getting is continuous circling of java after entering my login details. In the laptop where it is getting opened, after entering my login details, I straightaway get a pop up of security warning of do you want to run this application - but not in where it is not getting opened. After entering my login credentials, Java message just keeps circling. I compared java in both laptops,microsoft silverlight package, adobe flash,shockplayer,internet options,firefox options but still unable to proceed further after entering my login details. OS is Windows 8.1,jave installed is latest both 32 and 64 bits.Java verify is detecting java working fine,java settings shows it is enabled in browser I already uninstalled anti-virus and tried but still no success so re-installed antivirus.
Unable to put a password to log in for some sites like facebook,... I can post my users name but when i go to the password i try to type the password but nothing happens. So i must copy the password in word and then paste it., then i can log in. What can i do? Internet explorer 11 and windows 8.1
View 5 Replies View RelatedA few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.
I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.
I can successfully browse our corporate website from my home using the connection provided by an isp. But as soon as I establish a vpn connection this site becomes inaccessible.
I am using latest version of Internet Explorer.
Both Firefox 30.0 and 27.0 installed, when I do a Reply in hotmail I cannot type into the body of the msg. Only the subject line. However FF 27.0 Portable works normally. So does Opera x64 and chromium.
View 4 Replies View RelatedAfter running CCleaner v 3.27.1900, I am unable to Login to Facebook directly. Selecting the icon in my favorites, IE, only results in the loading icon, with no connection to the site. The same thing occurs when manually entering a search and selecting Facebook.
However, when I receive an email advising me of activity from one of my Facebook friends, I can select SEE COMMENT and go directly and quickly to the Facebook page.
unable to connect to one particular website using Windows 8.1 with IE11 or Google Chrome.
Always get message...."This page can't bedisplayed", then when I check box to fix connection problem a dialog box displays message, "The remotedevice or resource won't accept the connection... xxx(web site) is not set up to acceptconnections on port 'The World Wide Web Service HTTP'."
There are no problems using IE11or Google Chrome in connecting to any other site(s) or exploring the internet. I do not have any 3rd party antivirus or malware protection. Have tried many different suggestion found in searching the web but no luck yet.
how to import Outlook Express 6 mail and contacts into Windows Live Mail?
View 2 Replies View RelatedI was using my Gmail account with the Windows 8 Mail App and it was all working fine until I updated it through the store yesterday (I haven't updated it before so I don't know what version of the app I am now using). Today when I try and access my folders I just getting a message saying 'no messages from the last 2 weeks', meaning I cannot access all those useful emails that I have kept on purpose without using gmail through chrome. I have looked through the settings and cannot find if there is a way to change this - is there? Or can I un-install the update and just go back to using the old version, and if so, how would I do this.
View 7 Replies View Related The PC boots up and I can log in ok but I am unable to open any browsers, use the start bar or actually get in to most programs, use the search function or get in to any settings as it just hangs.
I can get to the start menu through charms and I can access My Pc from there but opening control panel hangs as well. I am also unable to get to the troubleshooting and repair.
I have tried to restart and press and hold the shift key but it just hangs again when restarting, also tried to log out of my profile but that also hangs.
I have tried to boot from a USB with a windows 8 ISO to get in to the repair from there but that doesn't seem to work - Also the windows product key shows as 'not available' ?how to actually do anything with my now expensive paperweight that has a pretty but non-functioning desktop screen ?
I have been trying to upgrade all of my computers to Win 8.1. 2 updated fine, but the last machine will not upgrade.
Every time I try to upgrade my last computer through the Store I get the following error: "We weren't able to connect to the Store. This might have happened because of a server problem or the network connection might have timed out. Please wait a few minutes and Try Again."
I have waited, and rebooted, with no success. I tried to log on using my Windows Live ID and get a similar message.
After a upgrade from Windows 8 to Windows 8.1, I seem to have lost my ability to use the recovery partition. Every time I go and use it I get an error message Unable to reset your PC. A required drive partition is missing.
I have contacted ASUS for recovery DVD's however I was told to go to a authorized repairer to have it fixed for a fee. My last laptop was able to burn recovery DVD's but not this one.
I understand that Windows 8.1 creates a new recovery partition for itself however I did read on this forum it is possible to get it back to default settings.
Windows Recovery Environment (Windows RE) and system reset configuration
Information:
Windows RE status: Enabled
Windows RE location: ?GLOBALROOTdeviceharddisk0partition2RecoveryWindowsRE
Boot Configuration Data (BCD) identifier: ba08d678-3e5b-11e2-b26a-a34ba04e3737
Recovery image location: ?GLOBALROOTdeviceharddisk0partition5RecoveryImage
Recovery image index: 2
Custom image location:
Custom image index: 0
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 300 MB 1024 KB
Partition 2 Recovery 900 MB 301 MB
Partition 3 Primary 372 GB 1201 MB
Partition 4 Recovery 350 MB 373 GB
Partition 5 Recovery 20 GB 373 GB
My Acer Extensa 5620Z originally came with Vista, then I clean installed Win 7, now upgraded to Win 8. Since the latest upgrade, I am unable to access BIOS or the boot menu. The black and white boot screen used to say to press F12 for boot menu, and something else for Setup, those messages are no longer there. And those key combinations do not work. I've also tried some other combinations I've found in searches - F2, Alt-F10, ctrl F10, alt ctrl F10, F8, del, esc. None work.
Could the upgrade has modified the firmware somehow? Boot screen says Phoenix bios, TrustedCore v1.32 - I think that is the same it has been.
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both Users show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.
I have Windows 8.1 n I can receive mail, but I cannot send any mail this happened after downloading the new updates Why? Oue local Postmaster rejects it Why?
View 9 Replies View RelatedWhen ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.
How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?
I have been struggling to insert a photo as part of a signature and was trying out various options when I found I could no longer try different pictures because the Single Photo option was suddenly missing from the top menu.
The Photo Album option still exists but where has the Single Photo option gone?
I need this because I insert a lot of photos in my emails.....