Browsers/Mail :: Web Browsers Won't Load Pages After 8.1 Upgrade
Jun 17, 2014
Kept ignoring prompts to upgrade to 8.1. Finally went ahead and did it and now neither IE or Chrome will load web pages. The programs themselves open but nothing happens. Not even a "can't load page" message. I am connected to the internet and I tried a few apps that seemed to work as normal. I've found this question online and followed a few instructions that didn't work. One worked for a minute but it went back. I'm not super tech savvy so I don't even know what it did, just followed some command prompts. I contacted Samsung support and they had me turn off IE under "turn windows features on or off" and turn it back on. It worked. For about two minutes. Now nothing again.
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Sep 15, 2014
I have a problem with my new laptop i have recently bought. Dell Inspiron 7537 15inch OS 8.1 (after upgrade from 8.0) 16gb RAM, Samsung SSD SM 841 256gb. Lets go to the point - When i try to load a page, usually i have to refresh that page, because i get an error like "No connection" or sometimes it loads only HTML code. Almost always i cant see any pictures in Facebook, only broken links. Same is happening to the ads(if i am lucky enogh to see anything except html code). Its happening with all browsers i have: IE, CHROME, MOZZILA. I will upload pictures if needed.
Things i have done:
I installed a malware anrivirus, and performed a cleanup.
I disabled all "Startup" features from Task manager.
I started the laptop in Safe mode with network - it didn't work.
I updated the WiFi drivers, from intel website.
I reinstalled the browsers, and cleaned all ( history, cache, cookies, etc ).
I've mentioned the model of the laptop because i saw that many users from Dell and Samsung were claiming about same issue. I didnt notice if the browsers were working fine in OS 8 because i updated it immediately. I think a software or other is corrupting the connection. I have a phone and other laptop, and they are working fine with my home WiFi.
I forgot to say that i bought the laptop with OS 8 installed and i dont have a windows disc for repair. Is it necessary that?
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Mar 6, 2014
I have Windows 8.1 - Google Chrome will not load pages at all.I bought this computer brand new about 1 month ago. Google chrome browser was working great until the day before yesterday - all of a sudden, will no longer load pages.- am overwhelmed with all of the posts about 8.1 issues.
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Aug 12, 2014
I am not able to load any pages using Firefox or Internet explorer. I have tried resetting my windsock and itp and it still won't work. I've also tried deleting any 3rd party firewalls I had but that didn't work either. I just got this laptop a week ago too so ya.
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Nov 30, 2013
After upgrading from Windows 8 to 8.1, Internet pages and emails load slowly. After reporting this to a 2nd level MS Support person, he still hasn't fixed it though he has spent a lot of time on it so far. I finally Googled about the issue and found that many others were having the same problem. I have heard that disabling IPv6 has corrected the problem. I tried it but I couldn't do the last step to create a new DWord. After upgrading, I installed the latest drivers for the motherboard.t's about like the days of dial-up modems! Why can't Microsoft resolve this issue soon? I have checked my Internet connection for "speed" and it's not the problem. The only thing I changed was the OS.
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May 1, 2013
I have an old Dell PC running Windows 7. I just bought a new Samsung PC with Windows 8 loaded. Both have Charter Security Suite loaded. Both access the internet via my WAN connection. I have three browsers loaded: IE, FF, & Chrome. On all three browsers, my old W7 PC loads pages faster. On the Samsung, the pages are slower to load and I have to refresh (hit F5) to get them to render properly.
Other than the OS, I cannot figure out what is the root of this problem. Evidently, a lot of others are having it too (based on reading several posts found using an internet search). The WAN is the same. All 3 browsers have the issue. The virus software is the same. I have nothing else loaded on this new PC.
I'd be happy to try some options and do further testing to try to fix this issue. It does not happen every time with every web page, but it happens much to frequently to ignore. Whenever I come across a slow page, I test it on the old computer and it pulls up quickly.
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Jan 28, 2014
I have windows 8.1 it was working fine for a good while but now web pages can be slow loading or dont load at all, if i hit F5 some pages will then load.
I have googled this problem & tried many different possible solutions but none have worked, this problem happens at home on my broadband & at work so i dont think its anything to do with the router.
I have ran malwarebytes & avast many times, the 1st run of malwarebytes it found 2 objects but since they have been removed everything has been clear.
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Apr 19, 2014
Web pages freeze some of the time while loading. I have to use "refresh" in order to get the page to load totally. This freeze problem only occurs while I am on the internet and does not take place when I am running programs other than on the internet. It happens when using either IE or Chrome.
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Feb 11, 2014
Why my internet pages are now about 4 times normal size ? I haven't changed any settings & cannot get them back to normal....
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Aug 30, 2014
is there way that i can view 2 web pages at the same time?
so would be half screen one page and the other half another page?
im sure i have seen that you can but can not find the way to do it.
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Dec 14, 2013
My laptop will not save my home pages if I turn it off. Whats going on??
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Mar 2, 2014
when I use the keyboard, new pages/tabs open in Chrome. Happens in e-mail or any other keyboard use while on the net
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Nov 7, 2012
i recently updated to win 8 and i use chrome as a browser and every time i access a internet page it loads like this for the first time , after refresh it goes ok.
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Oct 21, 2013
My browser of choice is Firefox but I have the same problems in Chrome also. First a little background. I'm running Windows 8.1 for the last month and up until 1 week ago I had Roadrunner light with download speeds around 9 to 10 Mbps. Last week I upgraded to higher speed Roadrunner and am now getting download speeds of around 35 Mbps consistently.
Now my problem: Several forum pages that I frequent USED to load instantly and when clicking on a post would load instantly. Now certain pages may take up to 45 seconds to 1 minute or sometimes not at all. This happens most of the time but not all the time. This happens whether I'm using Firefox, Chrome or IE. I have cleared cookies, history, search, cache in an attempt to solve this problem.
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Feb 16, 2014
My OS is windows 8 and browser is google chrome.pages are loading after refreshing about 30-40 times and even if they load,it is not proper (ie images not displayed....etc).here is the link to video showing the problem..
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Apr 19, 2014
I have Windows 8 and no matter what browser I use, it takes a long time to load any page on a website. It had worked great until about a month ago. We have two other computers in the house (one with XP and one with 7) they seem not to have issues, so I don't think it is a connection issue. The XP is a laptop, the 7 is a desktop.
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Aug 5, 2013
So, yahoo web mail's giving me grief on both this Windows 8 machine and my vista machine, which I'd done a fresh zero out and software reload on, neither machine will load yahoo messages, keeps spitting up error code 45s...
I saw they had a yahoo for windows 8 app available, lets try that! no such luck, yahoo mail Windows 8 app is doing the EXACT same thing.. sans the error code 45s.. Getting grief from their yahoo email?
The snapshot below is what it HAD been tossing up nonstop before the error 45s started saying hi.. as you can see..I had alot of mail tabs open on the mail screen..they were all spitting up errors.
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Oct 23, 2013
I am using Windows 8. Often a web page will not fully load and I have use "refresh" one or more times to get it to load. Is there something I am doing wrong or a setting I can change?
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Dec 23, 2013
My internet is currently not loading pages properly since I starting using a Telsta modem that came with the internet bundle (T-Box and Modem set). My D-Link modem stopped working due to old age I guess and doesn't turn on anymore. So I set-up the Telstra modem (with the included filter that I was using on my old modem, the D-Link and pages were loading fine).
For example when I try to load Facebook sometimes or Twitch.tv it does not load the page, sometimes only the text-based version on Facebook and Twitch.tv but sometimes on Facebook images and video's don't load. But on Youtube it works fine and loads videos perfectly like my old modem does. But some / most websites don't load.
I think I am close to being capped (but not sure why that would allow Youtube videos to load in 720 / 1080p)
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Jun 2, 2014
I used to have this problem long time ago, it disappeared, but it came back again. Basically, whenever I load up a webpage, via chrome, internet explorer or anything, sometimes it would fail to go to the website entirely and give me an erorror that the website is not found without even checking with the server (I know cause it happens as soon as i click enter with no query to the server whatsoever), when I click refresh or go again, it then loads. Sometimes webpages doesn't load properly, elements of pages go missing like pictures, layout messes up, etc.
This is not related to web browser only, as Steam also does those problems while browsing through the store.
My system:
Windows 8.1
Core i5 4670
MSI z87-G43 gaming motherboard
Sapphire R9 290
8GB RAM
Killer e2200 Gigabit NIC
Every driver is updated.
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Jun 11, 2013
When I start my computer (which is running win 8), yahoo messenger won't sign in, and certain websites won't load for me for about 10-15 minutes. So it's just for certain websites, and the yahoo messenger client. Skype and 90% of the websites load with no problems whatsoever. And it only happens after i turn on my machine, or after a restart.
The problem persists no matter what browsers i use. When i ping those websites, I get replies from them, everything looks just fine, but they just won't load. After 10-15 minutes, they just fire up, all at once and i get no problems whatsoever. It's not a problem with the internet connection, as I got another windows running machine, an iPad, and my gf's Mac, and none of them are experiencing this issue. Plus, it also happens when i'm using any other network from a different location.
I have flushed my dns, and have run antivirus solutions like dr. web, combofix and malwarebyes anti-malware, and still no joy. My windows updates are up to date.. Do you need any other info for a diagnostic?
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May 8, 2014
I am using FF29. Since installing this, everytime I exit, when I come back even if hours later, it says FF is already running, and I have to Task Manager kill it.
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Oct 12, 2013
New Lenovo Windows 8 laptop......
I added classic shell and I actually have no problems with navigating and it feels fast. I like it. BUT, firefox and chrome will not load web pages properly and sometimes not at all.....I don't notice this happening on IE, but only fox and chrome. What happens is, when you're surfing web pages, suddenly, you get something like server doesn't exist or yahoo handler error, or the page will just load weird with blue texts. You can refresh and the page will sometimes load fully, OR you can just close, clear cookies and then everything is fine, then a few webpages later, it starts all over again. When the web pages do load, they load fast and as normal.
I've tried SEVERAL things from reading online. I did the DNS flush, I disabled d-bugging in the device manager under adapters, ran ccleaner to clean all history (even the past 24 hrs), I uninstalled both broswers and reinstalled. The only AD on I have on chrome and firefox is adblock, but it's not that because I removed This isn't happening on my windows 7 desktop
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Oct 13, 2013
So after using google chrome for about a year and having no problems whatsoever, just today I encountered one where the initial startup takes a very long time about 10-15 minutes, and this is only on initial launch, as when I keep chrome open any new chrome windows I launch load normally which is nearly instantly. I have done every procedure here Google Groups though not separately and it still takes an incredibly long time for chrome to load on initial launch.
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Oct 13, 2013
How to fix Chrome as it is taking an unusually long time to load. It started just today a few hours ago when I logged into Facebook here in my laptop, I normally don't use it in my laptop as I just use it on my phone mainly and have a desktop at school where I submit my school files early to avoid submitting them on my laptop. But when I was forced to submit at home and use Facebook on my laptop to submit my files, Chrome then starts taking a very long time to load, about 10-15 minutes. It isn't an internet problem as were getting a pretty average 7 mbps, and strange thing is IE is working well and fine. Tried doing some research and some suggested it was a firewall issue but I doubt it, as I never tweak my antivirus settings. I tried this When Google Chrome won't start up | Computerworld Blogs but couldn't continue as I seem to be missing the debug.log mentioned and so couldn't make sure if I was having the same problem, so pretty lost at the moment.
After the 15 minute wait for chrome to open, and while I STILL have the browser open, opening new Chrome windows is then back to normal. But soon as I close my Chrome windows I then have to wait lots again. And it seems no matter how many shortcuts I try to open, I remember I clicked Chrome about 20 times it only always opens just 2 Chrome windows
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Mar 31, 2014
On our desktop we are running Windows 8.1 and IE 11
On our laptop we are running Windows 8 and IE 10
When I visit the MS page to download IE 11 to install on the laptop I'm only being offered IE 10, also I do have 'install new versions automatically' ticked. Do I have some kind of setting on the laptop that is blocking this upgrade to IE 11?
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Sep 1, 2013
I upgraded from windows 7 to windows 8 pro and internet explore will not open at all from any icon or area. I read where someone removed Logitech web cam to fix the issue, but I do not have that.
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Oct 19, 2013
I have upgraded from Windows 8 to 8.1. After doing so and making sure my accounts are all setup, I have found that I can not get the mail tile to act "live". I have verified it is set to live by right-clicking and seeing that link state "turn live tile off". I tried doing that and then turning it back on. I have tried rebooting. But the tile just isn't live. My other live tiles (news, finance, weather, store, etc) all seem to be live. It is only mail that I am having a problem with.
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Nov 13, 2012
Since upgrading to Windows 8 (from 7) a week ago my Outlook 2010 email has been faulty. It keeps stopping emails coming in or out and I have to (daily) run a 'repair' to get it to work. I contacted my ISP (Virgin) and they said that Outlook doesn't work with Windows 8 and said I should use Live. However, I then added my accounts to Live but it wouldn't accept all of them, and I found the interface very hard to use. Outlook contains all my business folders and email records for my business so I need it to work. It seems to accept my IMAP email account but not the main accounts with my ISP.
My HP desktop machine is less than a year old and has plenty of memory. But also, in general the machine is slower and won't restart (I have to force shut down).
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Dec 22, 2013
I have just upgraded Windows 8 on my Surface Pro to Windows 8.1 and quickly seen an option to enable/disable browsing history to be sent to Microsoft on one of the initial custom Settings pages which launch straight after an upgrade. I regret not have disabled this option as I don't want to have my browsing history be sent to them.
I have spent an hour Googling how this option can be disabled on Windows 8.1 with no luck and due to a lack of screenshots of the custom settings menu online, I cannot quote the exact wording of the checkbox option.
How to disable your browsing history in Windows 8.1 or 8 from being sent to Microsoft.
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Oct 21, 2013
Upgraded my asus vivotab smart to windows 8.1 at the weekend. Works great accept google search results do not appear correctly. They are all squeezed in to the bottom of the page for some reason.
All other web pages I regularly look at appear to be fine.
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