Setup Installation :: Unable To Use Recovery Partition After Win 8.1 Upgrade
May 18, 2014
After a upgrade from Windows 8 to Windows 8.1, I seem to have lost my ability to use the recovery partition. Every time I go and use it I get an error message Unable to reset your PC. A required drive partition is missing.
I have contacted ASUS for recovery DVD's however I was told to go to a authorized repairer to have it fixed for a fee. My last laptop was able to burn recovery DVD's but not this one.
I understand that Windows 8.1 creates a new recovery partition for itself however I did read on this forum it is possible to get it back to default settings.
Windows Recovery Environment (Windows RE) and system reset configuration
Information:
Windows RE status: Enabled
Windows RE location: ?GLOBALROOTdeviceharddisk0partition2RecoveryWindowsRE
Boot Configuration Data (BCD) identifier: ba08d678-3e5b-11e2-b26a-a34ba04e3737
Recovery image location: ?GLOBALROOTdeviceharddisk0partition5RecoveryImage
Recovery image index: 2
Custom image location:
Custom image index: 0
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 300 MB 1024 KB
Partition 2 Recovery 900 MB 301 MB
Partition 3 Primary 372 GB 1201 MB
Partition 4 Recovery 350 MB 373 GB
Partition 5 Recovery 20 GB 373 GB
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Jan 17, 2014
Alright, so my ASUS laptop has been getting a little slow lately, so I decided to reinstall. Now I know my PC has an ASUS recovery partition, which reinstall the pc with all the tools, drivers etc, since I've used it before. But now when I restart the computer and press F9 and reset, it doesn't work. This is what I do:
This is where it was supposed to give me the option to restore whole drive or just install windows to the primary partition. But now it asks for a CD, which I don't have. This PC never used to have a recovery CD, just a recovery partition.
Then, I read somewhere I could do the same from inside Windows 8, so I tried that as well by going to the charms bar, then Settings and then "Change PC settings". Then I selected "Update and recovery" from the left, and then went to Recovery, where I pressed the button to remove everything and reinstall windows. This is what I got:
So, I tried to see if EaseUs Partition manager showed the recovery partition. I started ASUS and these are the partitions it found:
I saw it found both a "Recovery" partition and a "Restore" partition. Now I assume the Recovery partition is the one Windows 8 boots into, and the Restore partition is the one created by ASUS. So, these are the contents of the Recovery partition:
And these are the contents of the Restore partition:
As you can see outlined in red, it does contain an install.wim file, so I know the recovery data is there. However the Windows 8 recovery environment just isn't able to find it.
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Jun 17, 2014
I have an Asus S200E and I had been messing with linux and trying to install it alongside windows 8.1 with no joy.After a while I gave up but i've had a few issues with my laptop and wanted to either refresh or reset it.
When I try to refresh I get a message saying that the drive is locked and when I try to reset I am told the recovery partition is missing. I guess I must have done something when attempting to install linux that has caused this problem however when I open up the partition manager the recovery partitions are all still there.
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Jun 20, 2014
If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?
My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.
He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.
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Jan 28, 2013
Is it possible not to have the partition "recovery"?
Because if you look at the two tutorials:
- UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums
- UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
In the tutorial to install Windows 7 in UEFI, there is not that damn partition recovery, while in the tutorial for Windows 8, we can see it.
When I install Windows 7 (MBR mode), I avoid this partition "recovery" by creating a partition with a name before installation. I install the OS on it and everything is fine, no partition "recovery" But here, since one must delete all partitions, If I create a GPT disk with a partitioning tool before installing, is that it might be appropriate?
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Jun 29, 2014
I recently picked up an Asus laptop, a SDD to replace the the laptop's HDD, and a HDD caddy to hold the HDD in place of the CD/DVD drive. After a fresh Win 8.1 install on the SDD, I made system images of both the SDD and the HDD with the Win 8 OEM install (both stored on external drive). I also created a USB recovery drive and then formatted the HDD.
Fast forward a few weeks... It's last Friday. I'm about to leave for a business trip. I boot up my laptop and a screen comes up telling me to "reboot and select proper boot device". I pull the SDD out, hook it up to my desktop, and see that the drive shows up, but it's blank. A little googling turned up a few reviews from other people with the same issue. On rare occasion, it will wipe itself. Using the USB recovery drive and the Win 8.1 system image, I got things up and running again.
Now for my question, instead of constantly carrying around the 2 USB drives holding the recovery and system image, can I create a recovery partition on my HDD that I can boot too if my SDD wipes again? (Could I copy or clone my Recovery USB to a partition on my HDD?) Then I could just keep the SSD system image on the HDD in case I need to restore it, right?
Disk 0: SDD disk that wiped itself
Disk 1: HDD that I'd like to have a recovery partition and system image on
I also have: Win 8 OEM system imageWin 8.1 system imageRecovery USB drive (8.1)Win 8.1 USB Install drive
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Oct 21, 2013
My son's laptop (Windows 8) failed, and despite F9 options to reset or refresh, and CHKDSK was unable to recover the system due to bad disk sectors. I bought a new disk , but as I had made no recovery media, and the OEM doesn't supply any, I have no way of reinstalling Windows 8.
However I did mange to install Ubuntu Linux on the new disk and the Laptop is now working fine. Out of curiosity I connected the old bad disk via a USB enclosure, and lo and behold Disk utility was able to read the OEM Recovery and Restore partitions. I have made several copies of these on a Win 7 laptop, USB and LInux partitions, and all look good (as far as i can tell).
My issue is that as the OEM recovery partitions seem fine, I reckon they should be installable onto the new disk, but I am at a loss as to how I can use this data to reinstall Win 8 onto my laptop. Most of the advice I can see assumes a working copy of WIn 8 or having a retail Win 8 ISO, which of course I do not have. Remember , unlike Win 7, WIn 8 has no product key identifiable as it is contained in the BIOS somewhere, but I reckon it should recognise the OEM's recovery partition if I only could manage to load it.
I now have a sketchy knowledge of lots of new terms (mounting , partitioning, MBRs, boot sequences etc ) so exactly what to do. [ The tutorial on this form requires a retail win 8 ISO]. I did find a Linux method involcing DD, DDRESCUE , PARTPROBE etc ) which I have tried but all to no avail - I am sure I was close though! ]
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Aug 6, 2014
I have some problems with my laptop ASUS K55VD. I had windows 8, but with the store of windows I have updated to windows 8.1.
I have tried to use the recovery partition, but every time I try appears a message. Failed to reset your computer. A partition of unity necessary is missing.
For that reason I have looking for some information, and with CMD commands like "diskpart". I have noticed that I have 8 volumen.
And in Computer Management appears this.
Then googling recommend to use EaseUS Partition, and some many things change. In the beginning, I had the same 3 partions in red and I don't know what happened.
But in diskpart change too, and I only have 4 volume, and it have dissapeared the recovery partition, and I don't know why?
Before to use EaseUS partition I have created a USB booteable with 9.79gb, and I had this:
But, in this days I have tried to create the USB booteable again, but I can't. And everytime I have tried to run the usb, appears to select the language, the keyboard, and then appears the same windows with troubleshoting and turn off (it returns at the previous windows in blue)
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Jun 25, 2014
I installed Ubuntu 14.04 a few weeks ago and I was happy about it, but I need to sell this PC and I need to install Windows in it. The problem here is that I erased the recovery partition by accident and I can't install Windows with a CD because my computer doesn't have a disk case, the model of my PC is Lenovo Yoga 11s.
I tried to make a booteable Windows 7 USB with Unetbootin, but the BIOS doesn't let me boot from the USB slot. My BIOS configuration was in Legacy Support and my USB was the priority to boot. My USB was formatted in NTFS. When I open the boot menu it take me to the Grub of Ubuntu.
I don't know what else to do... I just need to install Windows, it doesn't matter if is 7 or 8.
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Jun 12, 2014
When I installed my copy of windows 8 using a dvd, It installed a recovery partition during the installation. This partition allowed me to do things such as create a recovery drive, and use startup repair, all without needing to insert an installation disk. For some reason, this recovery partition is no longer working. I can't create a recovery drive without being told to insert installation media, and there are no troubleshooting settings when I launch "advanced startup". I noticed this after I deleted all of the bcd bootloader entries in easybcd, and tried to create a recovery drive. I don't know if deleting those entries could have affected windows but I think it might have something to do with it.
The recovery partition is still there, and the files in it are still there.
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Jul 4, 2014
After upgrading to 8.1 i see two recovery partitions: Difference between each, or how to find out if i need both.
Secondly,i have a recovery USB flash drive which has boot efi and sources, but the latter is empty. Should i redo that to copy one of the two recovery partitions? (it's 3.7 GB).
Note: i also have 4 DVDs of media recovery, and a single system image on an external hard drive. Not sure how these are related to use of the USB drive,Where is the best description of a recovery process to follow in case of losing a C:drive?
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Oct 27, 2013
I purchased a Lenovo laptop with Windows 8 Pro preinstalled. It came with 500 GB HDD. I changed the DVD Rom with SSD/HDD tray to use for additional drive. I put an SSD in there and installed Windows 8 on it using a USB Recovery Drive, which I don't have anymore. So my current setup looks like this:
After upgrading to Windows 8.1, the license of some software I'm using got messed up and I couldn't manage fixing it, so the only option I've got left is to reinstall/reset Windows. But since the Recovery partition is on another drive, when I go about creating a Recovery Drive, the option "Copy the recovery partition from the PC to the recovery drive" is greyed out. I've got stuff on my HDD, which I can't currently backup so I don't wan't to format that drive. I'm perfectly fine with formatting the SSD, that's what I want.
How can I reinstall/reset my Windows? The only option I see is to install Windows on the Hard Drive (by doing a backup and formatting it first), and then create a usb recovery drive and reinstall again on the SSD, but that's a lot of hassle and I'd need to find an external hard drive for the backup.
I intentionally left the Hard Drive in the original bay (as Disk 0) because of the better protection against falling compared to the added bay in place of the DVD drive.
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Dec 2, 2013
I built up a new PC featuring a brand new SSD (i.e fully unallocated). Then, I made a clean install of Windows 8.1 pro (64bits) using an ISO DVD. Using Windows disk management tool after the install, I can see that only two partitions have been created: one System partition in NTFS (350MB) and the remaining of the SSD is the C: partition while I was expecting a third one : a recovery partition. Of course, I do not remember a prompt during the install to ask whether I want a recovery parttion or not.
Is it normal ? Is a recovery partition useful knowing I have the install DVD ? If the recovery partition has some advantages, is there a way to create it after the install is completed ?
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Mar 16, 2014
How to make a clean install on my Samsung Series 5 550P5C, but I hear from here to there that when I do it I will delete my Recovery Partition (which I would like to have on the disc in some radical case). However I saw a thread when someone performed a clean install and didn't lost the recovery partition. Additionally I think it should not be able to remove it installing Windows on C partition, as this is another partition on the disc - than Recovery part.
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Jul 4, 2013
I need to delete a recovery partition off my second hard drive. I've seen this link: Delete and Remove to Unlock EISA Hidden Recovery or Diagnostic Partition in Vista - My Digital Life but it's for Vista and the final command "delete partition override" doesn't work in diskpart. It comes up saying "The specified command or parameters are not supported on this system"
Yes, I really do want to delete the recovery partition because it's on my secondary HDD, I still have the recovery partition on my C: so I'm really not losing anything ....
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Mar 5, 2013
Some time ago Installed Windows 7 on one of my Windows 8 computers. But during the install i had to delete all partitions and that was the recovery partition that had he recovery software on it. Well now I want to go back to Windows 8 and I don't really want to send my PC to Samsung for re imaging. But I have the image i made with the software before I installed Windows 8. All I need is to get the recover partition back with the software on it. I have 2 other Samsung computers that have the same software on it but I need to find a way to make a image of the recover partition so i can use my backup image for the computer.
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Oct 27, 2013
Recently I got my new laptop running under Windows 8.1 and was surprised with how the partitions were sized.
Here is the screenshot from the DiskManagement:
So I shrank the size of C: disk as you can see and got unallocated space. I want to attach that space to D: disk. I thought that is possible to extend recovery partition to unallocated space, then shrank recovery partition, and newly appeared unallocated then attach to D:/ disk. But failed with that.
I don't think that I really need those 900Mb and 350Mb recovery partitions and that they are useful, but it would be unwise to delete them while I don't know what are they for. Latter 20Gb recovery partition at the picture at least has the significant size to store something
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Dec 17, 2013
I lost my restore link to the recovery partition after i installed another version of windows.
This is a ASUS x550L with a pre-installed Windows 8 inside. What i need to do is set my recovery partition as active, boot from there, use that to reformat/re-install windows on drive C. I just dont know how to do it.
Booting Asus recovery partition.
Set boot partition as Active partition.
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Oct 17, 2013
Because it does not contain enough free space. Clearly I have enough free space... [URL] ....
What should I do? I want to do a dual boot, so I can keep Windows 7 in case I don't like 8.1...
I formatted and deleted that partition and I tried again with 201gb, and no luck. [URL] ....
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Jan 15, 2013
just upgraded to 8 from XP. I have a recovery drive for XP. Can I reformat this recovery drive so I can use it to install & recover Windows 8 instead if I have a problem in the future?
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Feb 21, 2014
I was playing around with my OS dual booting them from Windows 8, W7 and XP but I accidentally erased my recovery partition. The bios i have is different from anything I've seen before. To boot from a cd/dvd i had to enable launch csm and secure boot control. Its the asus Q500a laptop. I just wanna know if i can download the recovery partition from somewhere and put it in my hdd.
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Jan 14, 2013
Windows 8 creates its own hidden recovery partition during the install. In my case, it's 450MB.
I know not to touch this partition, and I'd like to know what's in that partition and how it's used.
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Dec 8, 2013
I have Dell XPS 8300 and made a set of dvds when I got the machine. I don't remember if I made them before or after a Dell tech deleted my recovery partition.I have since made a Win 8 dvd from the downloaded iso file and using the library, moved to Win 8.1.
I am asking if there is a way I can restore or obtain the recovery partition.I have the original Win 7 cd, the 2 dvds I made when I got the pc and the Win 8 dvd I created.If the recovery partition is not in the Win 7 dvds(as I said above) is there any way to get that partition back?
When I moved from Win 7 to 8 with the disc I did not see any opportunity to create this recovery disc. I thought if I selected 'custom' after 0 unallocated space, then 'drive options adv', 'new' and 'apply' it would be automatically created.I never saw anything like that so just 'next it' to Win 8.
P.S. I have a Dell Laptop which is similar to the desktop and it has the recovery partition.
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Aug 31, 2013
I had a computer with windows 7 home premium x64. A while ago I decided that I wanted to up grade to windows 8 and so I partitioned my os drive and installed (OEM) windows 8 Pro on the new partition. During the set up I was able to set up a duel boot system with windows 8 and windows 7. When I look at the drive structure I noticed that there isn't a system recovery partition for windows 7 or windows 8.
I would like to generate a system recovery partition for windows 8 and remove windows 7 but I am not sure how to go about doing this.
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Jul 19, 2014
I was using Ubuntu 14.04 on my laptop before. Now I want to install Windows 8. I have laptop's rescue CD. I get the following error when I tried to install Windows 8 on UEFI using the rescue CD:
"Unable to reset your pc a required partition is missing".
I think I have a problem about partitions type because Ubuntu uses ext4.
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Apr 20, 2014
I have a new Asus X102BA it has modest performance so as I have a spare OCZ 120GB ssd I thought I would see if it could be improved. I have tried to install win 8 Pro using a powered DVD drive but I get the message in my title. The primary partition is shown on screen and I have nothing but the DVD drive plugged into the computer...
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Apr 13, 2014
I recently purchased an Asus X551 laptop with Windows 8 but straight the way uninstalled Windows 8 and installed Ubuntu (after creating a Windows 8 recovery drive just in case). I have since decided that I want Windows 8 back as I have found that I cannot use a lot of software on Linux. The laptop did not come with any form of recovery disk or installation disk, the only reminent of Windows 8 I have is the recovery USB that I created from within the OS.
When I plug in the USB and boot from it it brings up the recovery menu with options to reset the PC but when I click it it says something like - "Unable to reset PC. A required partition is missing".
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Mar 4, 2014
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 2666 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 281129 MB, Free - 233356 MB; D: Total - 19850 MB, Free - 2098 MB; E: Total - 4055 MB, Free - 935 MB;
Motherboard: Hewlett-Packard, 3577
Antivirus: Windows Defender, Disabled
I am trying to build a recovery drive on a USB flash drive for Win 8.1. I have been unable to copy the Recovery Partition from the PC to the recovery drive. It appears to be disabled when I view it from the Recovery Drive. I have discovered that in Windows 8.1 the recovery partition is installed in a INSTALL.WIM file format. How do I locate the Windows 8.1 INSTALL.WIM file and how can I register the INSTALL.WIM file as the Recovery Image on my PC?
I downloaded the Windows 8.1 Enterprise evaluation kit and became totally lost.
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Jan 30, 2013
I have win 8 pro installed & two HDDs with two partions each , I want to migrate the boot partition to another partition on the second drive .
It would have been easier if i would have just cloned the complete drives but one of the partions on the 2nd drive has data which cannot be deleted .
So I have Drive
1 - Partitions C: ( boot partition ) & D:
Drive 2 - Partitions E: & F:
I want to remove Drive 1 from my PC so i want to copy C: to E: then remove drive 1 & boot from E:
I tried "Easeus todo backup" , did not work, it does not make the copy bootable , to make it bootale the whole drive has to be copied .
I tried making an image of C: using Windows 8 inbuilt backup feature then removed drive 1 , installed Windows 8 on E: then tried restoring the image of C: but i got some error.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Jun 15, 2014
I'm trying to recreate win 8.1 pro system reserved partition on my ssd. Initially I installed windows on my ssd (c: ) and windows created the sysres partition on my unformatted hd (without telling me anything). After some trouble I managed to be able to boot from ssd directly without going through the sysres partition on the hd. Now if possible I'd like to recreate the sysres on the ssd (by disconnecting my hd so that windows has no other options than creating this on the ssd). If a try a system refresh it tells me it would wipe away all my user installed apps.
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