"the Computer Restarted Unexpectedly Or Encountered An Unexpected Error..."
Jun 26, 2010
I was installing Win 7 Ultimate 32 bit onto my PC, and it went great at first, but when it came to "starting services", it popped up a box and said "the computer restared unexpectedly or encountered an unexpected error..." so I pressed "OK" then, the computer restarted and resumed to "starting services" and wants me to click ok for restarting...i can do nothing, cuz when the PC starts it shows only the DELL thing and straight into the installation....
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Oct 28, 2011
I'm writing this for a friend because he now cannot get into his Win7 computer after defragmenting his hard drive. The computer acts like it going to start up, but then an error comes up say "computer restarted unexpectedly or encountered an unexpected error".He has a back up disc, but still gets the same error when trying to use that. He cannot even go into repair mode when pressing f8.He does not have the original disc because it was preinstalled on his computer.
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Dec 25, 2012
I opened up my PC today and went to install windows 7. It told me it was ''installing devices'', this lasted for about 15 minutes so I restarted my pc. Windows is now giving me an error ''the computer restarted unexpectedly or encountered an unexpected error.Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation''.But when I restart my PC and click run windows normally, it just gives me the same error.
i5 ivy bridge 3570
8gb ram
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Oct 25, 2009
Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.
This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0. I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).
I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.
Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.
By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:
"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."
Sure enough, clicking OK leads me to exactly the same message.
After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.
I am completely lost, can anyone help?
Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista 64bit W7 Pro
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Jun 30, 2011
My neighbor has just brought around his desktop saying he tried to load Win 7 over a Vista installation, now he says he cannot install Win 7 and Vista appears to have gone. When I fire it up, I get a screen saying "starting Windows", this then goes to a window saying "Setup Starting Services" which then comes up with the message: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation"What has happened is: he has tried to install an upgrade version of win 7 that is meant to upgrade from the starter edition of Win 7 which he did not have installed and in doing so Vista has been wiped, but before I tell him this I am looking for a confirmation of my diagnosis, does this theory sound plausible? bye the way he does not have a Vista installation disk either!
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Apr 5, 2012
my laptop wouldn't start up and came up with an error. I went back to windows when it was first purchased so I wouldn't lose my files too. Now when I start up it says "Setup is starting services" and after about 5 seconds it comes up with the error:"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."The problem is whenever I click "OK" and it restarts it just comes back with the same error. It used to be a different error, Windows could not complete the installation for some reason that I cant remember. That also put me in this boot loop.I just want to find out how to fix this so I can go back to all my files that are very important. I cannot lose these files or my life will be over!
Specs:
Acer Aspire 5742G
Windows 7 home premium 64bit.
8192mb memory
128mb video memory
Intel core i3 M380 @ 2.53GHz
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Dec 13, 2012
Last night my computer was working fine before I left it on and went to bed. This morning I go to turn on the monitor to check my email and I see a windows setup screen with this error message:"The computer restarted unexpectedly or encounted an unexpected error. Windows installation cannot proceed. To install windows click "OK" to restart the computer, and then restart the installation."I have browsed some questions and answers about this error message but from all I have seen all individuals with this problem encountered it while they were reformatting or reinstalling windows 7 on a new computer. This just randomly happened to a working computer out of the blue. I'm not certain if there was a power surge but we do have surge protectors and our other 2 computers work just fine.I tried one solution of hitting Shift+F10 typing into the black command box "regedit" then going into the folders and changing the childcompletion from 1 to 3 in order to install windows. The problem is will uninstalling windows again wipe out my hard drives?
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Jun 30, 2011
I cant finish my windows installation on My sony vaio laptop for some reason, I never reach the point where I need to choose my computer name and settings. because before that I recieve a message stating "The computer restarted unexpectedly or encounter and unexpected error. Windows installation cannot proceed." and before it reaches that error screen I notice weird glitches on the computer screen. Is it possbile that my CPU is damage?
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May 12, 2009
Last night I downloaded the new Windows 7 from the Microsoft site. Burned it to a disk. I was running Windows Vista Ultimate 32 Bit so I put the disk in picked the upgrade option. it did all the stuff its supposed to then restarted the computer and began to load the new windows... after it was finished or just about to finish it restarted. Now when the computer restarts I have three options to choose from.
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Jan 27, 2012
I had a virus that would redirect me to advertising, and it wouldn't let me scan for it on any anti virus software. No spyware worked, so I decided to load a new windows 7 on my laptop, fresh start. But as it got to the end of the installation where the menu said completing, it sat like that for 3 hours, so I turned it tooff, and now it keeps loading into the same thing that saids "the computer restarted unexpectedly or encountered an un expected error. Windows installation cannot proceed. To install windows, click ok to restart computer< and then restart installation", I click ok, and it just keeps restarting into the same menu.
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Nov 16, 2012
My acer aspire 5472Z won't open windows. I keep getting a message that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows click ok to restart". The thing is I have had windows 7 for two years installed and I click restart or ok I keep getting the same message. When I go into F2 it says HDD Password Frozen I don't have a password. When I turn it off and turn back on and go to F2 it says HDD Password Clear.
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Apr 17, 2012
I have a Windows 7 Home premium x64 OS and it has been giving me more and more problems. I've ran virus scan on AVG and Windows security and came up with nothing. I've tried msconfig and disabling all non-windows services from starting and still nothing has worked! Windows Live ID Sign in use to start after I had to manually start it (even though it was set for automatic), and now it won't even start at all, giving me the error it didn't respond in a timely fashion. My windows task manager doesn't respond, and my system restore gives me an error saying "A volume shadow copy service component encountered an unexpected error".
The problem seemed to start when my web browser would start to not load pages. Then my printer wouldn't work because the "printer spool" service wouldn't start, then of course the hardware and devices in the control panel wouldn't load. After resolving that by manually starting the bluetooth service, the Task Manager stopped working, and the "printer spool" service failed and would not stay started. My start up speed has seemed to have hit a brick wall as well, I've ran start-up repair to no avail. This is my build as copied from newegg.com:
ASUS P6X58-E PRO LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
EVGA SuperClocked 01G-P3-1461-KR GeForce GTX 560
CORSAIR Enthusiast Series TX750 V2 750W ATX12V v2.31
Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1066
Microsoft Windows 7 Home Premium SP1 64-bit
Western Digital Caviar Green WD10EARX 1TB IntelliPower 64MB Cache SATA 6.0Gb
This computer was quick as can be when I built it, and had had no problem with it whatsoever until now. I can't think of any program that may be messing with it, I've gone through my installed programs and startup programs and nothing to me is out of the ordinary.
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Jun 30, 2011
i am trying to install an application that time i got an error "The installer has encountered an unexpected error installing this package".
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Feb 11, 2012
I am getting occasional Blue screen errors with the computer shutting down unexpectedly. I have attached the dump file as per the instructions.
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Oct 6, 2012
I am currently using a piece of software that has file ext of .PES This is software for my sewing machine.
I have encountered error OX80004005 - this appears to have corrupted the use of my
software - not entirely as I can use a work around.
However when I try to download designs all the files come up as read only and the software requests that I call the download something else before I can use it.
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Aug 12, 2009
Windows encountered an internal error while intializing COM.
When i want to instal build 7600
cant instal frome booting becuz it doesnt even start
Does any 1 know a solution?
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Jul 16, 2012
I tried to install window 7 to new Extreme SSD couple times but I always got the same message:"Windows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and restart your computer. If you continue to receive this error message, contact the hardware manufacture.error. 0xc00000e9
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May 8, 2009
I have just installed Win 7 RC onto my Fujitsu Lifebook and am receiving the above error repeatedly when trying to use Internet Explorer (also get similar error for Windows Explorer). When the error appears it lists the "process name" (iexplore.exe or explorer.exe), "Module name" (eg mshtml.dll - this varies) and "assert offset" (eg 004DEB6E - also varies) along with 3 buttons "Ignore Once", "Ignore Always" and "Do not ignore".
If I select "do not ignore" the windows error reporting process kicks in but does not find a solution and will ocassionally restart IE or kick me out completely. Selecting "Ignore Once" will often lead to a number of similar popups with either different module or assert offsets.
I have gone through device manager to ensure all my drivers are properly updated and have also tried to reinstall to no avail.
Not sure if it is connected but Windows Update does not appear to find any updates either even if I try and install Office 2007 and look for updates to that (I know it should find SP2 at least).
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Oct 5, 2011
I attempted to start up yesterday and got "Unexpected I/O error has occurred. Status 0xc00000e9" and some message about "Windows has encountered a problem communicating with a device connected to your computer" even though I had no USB devices connected at the time. Startup repair spins indefinitely.
I installed another hard drive in hopes that I could run some diagnostics. I can get to a driver-less version of Windows on the extra hard drive and I can see the data on my inaccessible drive - so I know it's there. I just can't boot it.
I have a TB of video data to process by Friday
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Jul 11, 2011
I recently bought an infrared webcam [generic] from China. Cheap and easy. Turns out that it "encountered an error" when I installed the driver. Before I bought it, I didn't know that it was for 32-bit Windows (they failed to inform me). Is there a way to emulate a 32-bit application on a 64-bit system??? Or a way I can fool the driver to make it work? Or even tamper with it to do so? And, if that won't work; does that mean that the device only works on 32-bit system and would never operate on a 64-bit one? I tried the webcam and driver on a 32-bit laptop and it worked fine. So they device isn't faulty.
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Aug 11, 2009
my computer just restarted out of no where, and had to do a disc check upon the restart, it was a long process and hasn't happened to me yet with this computer. I took a pic of the event log i'll post it in a second i was just wondering if anyone could tell me what this possibly means, or what could be a cause of it? I'm running win7RC built computer HDradeon 4850 3 Hard Drives, 120(used in old HP) 40(Used in old compaq) and a 5GB of space on that 40 that was split into a new drive D:
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Sep 15, 2009
I am facing a computer restart automatically, problem from last few days. my compu is just getting shut without any notification & just after 2 secs its getting started. i am having a dual boot system wid xp & win 7 RTM on it.. i am not facing this prob in win xp. even i neva faced this prob when i kept the dual boot with win 7 beta & win 7 RC. i m facing this problem after i installed RTM a month ago.
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Jan 7, 2011
I've been trying to use my Windows live Gallery for a few days now. I love the feature and of course as soon as I default to it I get an error the full error message is Windows live photo gallery encountered an error and can't start Error code: 0x80070057
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Jan 27, 2013
So yesterday, I inserted an old disk I found that apparently had some of my old memories on, I put that in my disk drive, my PC lagged out, I could still move my mouse etc., then Blue Screen of Death, so then my PC restarted, fair enough; it then gave me this weird error, something like no OS or something. I did all the checks, unplugging any USB's etc, checking BIOS for AHCI is on and not IDE, still no workies. So then I grabbed a Win7 Installation Disc, when I went to custom install, this came up on the side.
"*Yellow Exclamation Mark Triangle* Windows cannot be installed to this disk. (Show details)."
I press show details, then this dialogue box came up.
"*Yellow Exclamation Mark Triangle* Windows cannot be installed to this disk. The computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."
So I went to my BIOS, did the same checks again, ran the installer again and then same thing happened. When I say checks I went to change it to IDE, same error again. So fair enough, I reset my BIOS to default, same error again. I searched online, and I burnt a program called DBAM, which nukes your harddrive, I ran that and it seemed to have cleared my drive, I think! I tried it again, same error. I then downloaded and burnt PartitionMagic or something like that, I couldn't run anything with it as it said "BadDisk" or something like that.
As a last resort, I tried to install Ubuntu, same issues illustrated above. After, I used DiskPart in the CMD, I couldn't make a partition as it gave me a I/O Error "diskpart has encountered an error the request could not be performed because of an i/o device error". I tried to use the Win7 install again, still no damn luck, therefore I tried to use the new partition maker thing in the installation disk, another error came up.
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Jan 30, 2013
When i shutdown my pc it got restarted, i thought it was my mistake. But this issue happened in today morning also. I have to shutdown my PC twice to let it shutdown properly without restarting.
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Dec 15, 2010
Lastnight I was woken by my computer starting up. It was a little after 3am. Its not the first time this has happened so I was wondering if anyone has any incite as to what could be causing this?
Ive checked the house for ghosts as well! Maybe I should take a look at the Event Viewer?
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Nov 15, 2011
when i click format a 150 gb partition space in disk management option i recieved the following message "An unexpected error has occurred. Check the System Event Log for more information on the error. Close the Disk Management console, then restart Disk Management or restart the computer". and the drive does not appear like other drives in MY Computer?
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Dec 9, 2012
I have a computer which, every time it's restarted or turned on, the network icon always had that exclamation point, and it can't connect to the internet. All it needs to do is an IP config release/renew, then disable then re-enable the adapter, and it fixes itself. But upon reboot/restart, it happened again!
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Mar 3, 2011
My computer randomly shuts down without warning at least once a day. A staticy screen pops up and then it just completely shuts down and restarts itself. Does anyone know what I could possibly do to fix this problem?
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Oct 6, 2012
My computer has been shutting down unexpectedly for a while. I installed a new power supply, stopped using Internet Explorer, and replaced Vista with Windows 7. The problem seemed to go away. However, recently I've been getting the BSOD and having the computer shut down. Before I go buy a new computer (current one was purchased in 2007), I thought I'd see if anyone here has any suggestions. I went to the Event Manager and found the following errors in the Administrative Files that occurred around the time of the last shut down.
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May 19, 2012
I get this error using both a HOme premium DVD and using the HDD on this system ... best I can tell it is not giving me options about what sort of boot to attempt. Not sure the hardware is healthy but there are no removable devices present [that is no sd card, no usb thingies plugged halfway in, just the dvd drive which is either empty or with the Windows 7 disc, depending on attempt]
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