Computer Restarted Unexpectedly - HDD Password Frozen In F2 Mode
Nov 16, 2012
My acer aspire 5472Z won't open windows. I keep getting a message that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows click ok to restart". The thing is I have had windows 7 for two years installed and I click restart or ok I keep getting the same message. When I go into F2 it says HDD Password Frozen I don't have a password. When I turn it off and turn back on and go to F2 it says HDD Password Clear.
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May 12, 2009
Last night I downloaded the new Windows 7 from the Microsoft site. Burned it to a disk. I was running Windows Vista Ultimate 32 Bit so I put the disk in picked the upgrade option. it did all the stuff its supposed to then restarted the computer and began to load the new windows... after it was finished or just about to finish it restarted. Now when the computer restarts I have three options to choose from.
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Jan 27, 2012
I had a virus that would redirect me to advertising, and it wouldn't let me scan for it on any anti virus software. No spyware worked, so I decided to load a new windows 7 on my laptop, fresh start. But as it got to the end of the installation where the menu said completing, it sat like that for 3 hours, so I turned it tooff, and now it keeps loading into the same thing that saids "the computer restarted unexpectedly or encountered an un expected error. Windows installation cannot proceed. To install windows, click ok to restart computer< and then restart installation", I click ok, and it just keeps restarting into the same menu.
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Oct 28, 2011
I'm writing this for a friend because he now cannot get into his Win7 computer after defragmenting his hard drive. The computer acts like it going to start up, but then an error comes up say "computer restarted unexpectedly or encountered an unexpected error".He has a back up disc, but still gets the same error when trying to use that. He cannot even go into repair mode when pressing f8.He does not have the original disc because it was preinstalled on his computer.
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Dec 25, 2012
I opened up my PC today and went to install windows 7. It told me it was ''installing devices'', this lasted for about 15 minutes so I restarted my pc. Windows is now giving me an error ''the computer restarted unexpectedly or encountered an unexpected error.Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation''.But when I restart my PC and click run windows normally, it just gives me the same error.
i5 ivy bridge 3570
8gb ram
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Oct 25, 2009
Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.
This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0. I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).
I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.
Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.
By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:
"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."
Sure enough, clicking OK leads me to exactly the same message.
After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.
I am completely lost, can anyone help?
Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista 64bit W7 Pro
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Jun 30, 2011
My neighbor has just brought around his desktop saying he tried to load Win 7 over a Vista installation, now he says he cannot install Win 7 and Vista appears to have gone. When I fire it up, I get a screen saying "starting Windows", this then goes to a window saying "Setup Starting Services" which then comes up with the message: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation"What has happened is: he has tried to install an upgrade version of win 7 that is meant to upgrade from the starter edition of Win 7 which he did not have installed and in doing so Vista has been wiped, but before I tell him this I am looking for a confirmation of my diagnosis, does this theory sound plausible? bye the way he does not have a Vista installation disk either!
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Dec 13, 2012
Last night my computer was working fine before I left it on and went to bed. This morning I go to turn on the monitor to check my email and I see a windows setup screen with this error message:"The computer restarted unexpectedly or encounted an unexpected error. Windows installation cannot proceed. To install windows click "OK" to restart the computer, and then restart the installation."I have browsed some questions and answers about this error message but from all I have seen all individuals with this problem encountered it while they were reformatting or reinstalling windows 7 on a new computer. This just randomly happened to a working computer out of the blue. I'm not certain if there was a power surge but we do have surge protectors and our other 2 computers work just fine.I tried one solution of hitting Shift+F10 typing into the black command box "regedit" then going into the folders and changing the childcompletion from 1 to 3 in order to install windows. The problem is will uninstalling windows again wipe out my hard drives?
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Apr 5, 2012
my laptop wouldn't start up and came up with an error. I went back to windows when it was first purchased so I wouldn't lose my files too. Now when I start up it says "Setup is starting services" and after about 5 seconds it comes up with the error:"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."The problem is whenever I click "OK" and it restarts it just comes back with the same error. It used to be a different error, Windows could not complete the installation for some reason that I cant remember. That also put me in this boot loop.I just want to find out how to fix this so I can go back to all my files that are very important. I cannot lose these files or my life will be over!
Specs:
Acer Aspire 5742G
Windows 7 home premium 64bit.
8192mb memory
128mb video memory
Intel core i3 M380 @ 2.53GHz
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Jun 26, 2010
I was installing Win 7 Ultimate 32 bit onto my PC, and it went great at first, but when it came to "starting services", it popped up a box and said "the computer restared unexpectedly or encountered an unexpected error..." so I pressed "OK" then, the computer restarted and resumed to "starting services" and wants me to click ok for restarting...i can do nothing, cuz when the PC starts it shows only the DELL thing and straight into the installation....
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Jun 30, 2011
I cant finish my windows installation on My sony vaio laptop for some reason, I never reach the point where I need to choose my computer name and settings. because before that I recieve a message stating "The computer restarted unexpectedly or encounter and unexpected error. Windows installation cannot proceed." and before it reaches that error screen I notice weird glitches on the computer screen. Is it possbile that my CPU is damage?
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Aug 19, 2012
I am using a Lenovo Thinkpad running Windows 7 Ultimate x32 to operate an astronomical observatory. This requires running a range of software simultaneously. On several occassions, my computer has gone into sleep mode and will not respond to waking requiring a hard shutdown and reboot. This introduces a host of registry errors and stops any astrophotography. I have looked into Event Viewer and all I get is the following entry:
The system is entering sleep.
Sleep Reason: Application API
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Oct 4, 2012
My friend has windows7 and an Acer Aspire 5742Z. The cursor has frozen, and after starting it in safe mode to system restore the cursor is still frozen so I can't system restore aaaagh!
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Sep 13, 2012
So here's the thing, my computer was running completely fine albeit kind of slow until about 2 weeks ago. Everytime I log on it will go through the motions of loading and BAM! freeze, I can't do ANYTHING. . .I have run virus scan and spyware scans because it also displayed an error message before windows would even load. . .it doesn't do that now though. Norton found a Trojan Virus which as far as I know I have gotten rid of through various anti-virus maneuvers. I have also tried Norton's Bootable Recovery and that found nothing as far as a virus or anything.I booted the computer up into Safe Mode with Networking and it's working pretty much like the regular mode should except obviously it's limited and I can't get to my OneNote that I need.
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Jun 10, 2011
Loading up the computer and it had frozen at windows start up, so I switched off tried the starting up using safe mode, managed to get onto safe mode and then it froze, so I then tried repair my computer and it failed. So now I'm stuck.
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Aug 11, 2009
my computer just restarted out of no where, and had to do a disc check upon the restart, it was a long process and hasn't happened to me yet with this computer. I took a pic of the event log i'll post it in a second i was just wondering if anyone could tell me what this possibly means, or what could be a cause of it? I'm running win7RC built computer HDradeon 4850 3 Hard Drives, 120(used in old HP) 40(Used in old compaq) and a 5GB of space on that 40 that was split into a new drive D:
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Sep 15, 2009
I am facing a computer restart automatically, problem from last few days. my compu is just getting shut without any notification & just after 2 secs its getting started. i am having a dual boot system wid xp & win 7 RTM on it.. i am not facing this prob in win xp. even i neva faced this prob when i kept the dual boot with win 7 beta & win 7 RC. i m facing this problem after i installed RTM a month ago.
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Jan 30, 2013
When i shutdown my pc it got restarted, i thought it was my mistake. But this issue happened in today morning also. I have to shutdown my PC twice to let it shutdown properly without restarting.
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Dec 15, 2010
Lastnight I was woken by my computer starting up. It was a little after 3am. Its not the first time this has happened so I was wondering if anyone has any incite as to what could be causing this?
Ive checked the house for ghosts as well! Maybe I should take a look at the Event Viewer?
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Dec 9, 2012
I have a computer which, every time it's restarted or turned on, the network icon always had that exclamation point, and it can't connect to the internet. All it needs to do is an IP config release/renew, then disable then re-enable the adapter, and it fixes itself. But upon reboot/restart, it happened again!
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Mar 3, 2011
My computer randomly shuts down without warning at least once a day. A staticy screen pops up and then it just completely shuts down and restarts itself. Does anyone know what I could possibly do to fix this problem?
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Oct 6, 2012
My computer has been shutting down unexpectedly for a while. I installed a new power supply, stopped using Internet Explorer, and replaced Vista with Windows 7. The problem seemed to go away. However, recently I've been getting the BSOD and having the computer shut down. Before I go buy a new computer (current one was purchased in 2007), I thought I'd see if anyone here has any suggestions. I went to the Event Manager and found the following errors in the Administrative Files that occurred around the time of the last shut down.
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May 8, 2012
My computer has been acting up of late. It's been freezing up at random times (even if I am running nothing). Trying to open up Task Manager, I don't see anything that could be using the CPU, but yet it says that i'm running at 100% capacity. MalwareBytes isn't picking up anything. Neither is Avast.Also, when I try to run anything Microsoft Office related I usually end up with a lot of lag. I'm not sure if these two are related, but I just thought I'd mention it.
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Mar 10, 2012
I have a toshiba lap top with windows 7. Lately after I put it on sleep or hybrinate it shuts down. when I power it up I get a message that it has shut down unexpectedly. I ask for solutions but it comes up with nothing.
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Aug 9, 2010
My computer unexpectedly shuts down while playing some games. I'll play for about 5 minutes, then I hear a beep and the computer immediately shuts down. I thought that maybe it was because I was putting too much strain on my gpu (nvidia gtx 230), so i tried lowering my settings, but that changed nothing. This only happens for some games, and occasionally, the computer will not shut down. I am using an hp dv7t laptop with a core i7 720 quad core processor and 4 gigs ram..
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Feb 17, 2011
I turn on my computer and it will take me to the log in screen but the mouse is stuck in the middle of the screen and my keypad wont work. So I can't log in and get to my desktop. I've turned my computer off and retried several times. It was doing this yesterday too. I've tried restarting it in all the different types of safe modes, and still nothing.
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Oct 21, 2009
I've been having this issue since I installed Windows 7 x64 RC, basically any time I view a web video my computer is liable to freeze up completely, with the sound producing awful static, needing a hard reset.
I've tried all browsers and it makes no difference. I've tried a variety of solutions others have posted about frozen computers =I've tried reinstalling browsers and flash. I've tried updating GPU drivers, downgrading GPU drivers. I've tried the windows lan driver, I've tried my manufacturers windows 7 driver. None of it makes any difference. I can otherwise browse and download fine. I can play games fine and I ran a stress test and it found no issues with the CPU/RAM.
And the damnedest thing is, I can go to one of those flash game sites and boot up 20 games and my computer doesn't even slow down, let alone freeze. I'm at a loss here, I can't single any component out, not even flash itself.
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Aug 25, 2012
I recently upgraded my computer ( which is working fine ) and some of my old computer parts would now belong to my brother. When assembling my brothers computer I didn't remove the cpu or RAM once. The only things that were switched from my computer to his were graphics card, PSU, HDD and CD-DVD Driver.Now when starting my brothers computer, it will recognize the cpu and the amount of ram, but after that it stops. It still is answering because if I press DEL or f11, I will acess either bios or boot menu. After that it tells me that the HDD hasn't been recognized. Another weird thing is that it only shows the bios startup screen if the CD-DVD reader is connected, otherwise the computer will start but it will remain full black screen.
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May 6, 2012
I have a windows 7 advent laptop. When I turn my laptop on, it works and comes up with the option either to "launch startup repair" or "start windows normally". Whichever one I select, the same thing happens. It goes to the blue screen as normal where I would select my user but that option doesn't come up. It's just the blue screen. I have tried rebooting it, and waiting for it to load for over 10minutes but it doesn't change from that screen. The cursor still works but no keys work on it and there is nothing to click.
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Apr 16, 2012
My pc shutdown unexpectedly and coming blue screen. The computer has rebooted from a bugcheck. The bugcheck was : 0x000000d1 (0x7ec1d0b8, 0x00000002, 0x00000000, 0x8c61c031)
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Oct 24, 2012
I turned on my computer today and it stayed frozen at the starting windows screen for. Long time, but it would not move on. Then it jumped back and started booting the computer again but hung at the same spot. I tried starting my computer in safe mode, but it won't boot into safe mode either. I can not do any of the system recovery options. Also by BIOS has a password on it and I have no clue what it is, So I can't not access my BIOS.
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