"The Computer Restarted Unexpectedly Or Encounter And Unexpected Error, Windows Installation Cannot Proceed"
Jun 30, 2011
I cant finish my windows installation on My sony vaio laptop for some reason, I never reach the point where I need to choose my computer name and settings. because before that I recieve a message stating "The computer restarted unexpectedly or encounter and unexpected error. Windows installation cannot proceed." and before it reaches that error screen I notice weird glitches on the computer screen. Is it possbile that my CPU is damage?
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Oct 28, 2011
I'm writing this for a friend because he now cannot get into his Win7 computer after defragmenting his hard drive. The computer acts like it going to start up, but then an error comes up say "computer restarted unexpectedly or encountered an unexpected error".He has a back up disc, but still gets the same error when trying to use that. He cannot even go into repair mode when pressing f8.He does not have the original disc because it was preinstalled on his computer.
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Dec 25, 2012
I opened up my PC today and went to install windows 7. It told me it was ''installing devices'', this lasted for about 15 minutes so I restarted my pc. Windows is now giving me an error ''the computer restarted unexpectedly or encountered an unexpected error.Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation''.But when I restart my PC and click run windows normally, it just gives me the same error.
i5 ivy bridge 3570
8gb ram
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Oct 25, 2009
Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.
This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0. I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).
I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.
Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.
By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:
"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."
Sure enough, clicking OK leads me to exactly the same message.
After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.
I am completely lost, can anyone help?
Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista 64bit W7 Pro
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Jun 30, 2011
My neighbor has just brought around his desktop saying he tried to load Win 7 over a Vista installation, now he says he cannot install Win 7 and Vista appears to have gone. When I fire it up, I get a screen saying "starting Windows", this then goes to a window saying "Setup Starting Services" which then comes up with the message: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation"What has happened is: he has tried to install an upgrade version of win 7 that is meant to upgrade from the starter edition of Win 7 which he did not have installed and in doing so Vista has been wiped, but before I tell him this I am looking for a confirmation of my diagnosis, does this theory sound plausible? bye the way he does not have a Vista installation disk either!
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Dec 13, 2012
Last night my computer was working fine before I left it on and went to bed. This morning I go to turn on the monitor to check my email and I see a windows setup screen with this error message:"The computer restarted unexpectedly or encounted an unexpected error. Windows installation cannot proceed. To install windows click "OK" to restart the computer, and then restart the installation."I have browsed some questions and answers about this error message but from all I have seen all individuals with this problem encountered it while they were reformatting or reinstalling windows 7 on a new computer. This just randomly happened to a working computer out of the blue. I'm not certain if there was a power surge but we do have surge protectors and our other 2 computers work just fine.I tried one solution of hitting Shift+F10 typing into the black command box "regedit" then going into the folders and changing the childcompletion from 1 to 3 in order to install windows. The problem is will uninstalling windows again wipe out my hard drives?
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Apr 5, 2012
my laptop wouldn't start up and came up with an error. I went back to windows when it was first purchased so I wouldn't lose my files too. Now when I start up it says "Setup is starting services" and after about 5 seconds it comes up with the error:"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."The problem is whenever I click "OK" and it restarts it just comes back with the same error. It used to be a different error, Windows could not complete the installation for some reason that I cant remember. That also put me in this boot loop.I just want to find out how to fix this so I can go back to all my files that are very important. I cannot lose these files or my life will be over!
Specs:
Acer Aspire 5742G
Windows 7 home premium 64bit.
8192mb memory
128mb video memory
Intel core i3 M380 @ 2.53GHz
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Jun 26, 2010
I was installing Win 7 Ultimate 32 bit onto my PC, and it went great at first, but when it came to "starting services", it popped up a box and said "the computer restared unexpectedly or encountered an unexpected error..." so I pressed "OK" then, the computer restarted and resumed to "starting services" and wants me to click ok for restarting...i can do nothing, cuz when the PC starts it shows only the DELL thing and straight into the installation....
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May 12, 2009
Last night I downloaded the new Windows 7 from the Microsoft site. Burned it to a disk. I was running Windows Vista Ultimate 32 Bit so I put the disk in picked the upgrade option. it did all the stuff its supposed to then restarted the computer and began to load the new windows... after it was finished or just about to finish it restarted. Now when the computer restarts I have three options to choose from.
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Jan 27, 2012
I had a virus that would redirect me to advertising, and it wouldn't let me scan for it on any anti virus software. No spyware worked, so I decided to load a new windows 7 on my laptop, fresh start. But as it got to the end of the installation where the menu said completing, it sat like that for 3 hours, so I turned it tooff, and now it keeps loading into the same thing that saids "the computer restarted unexpectedly or encountered an un expected error. Windows installation cannot proceed. To install windows, click ok to restart computer< and then restart installation", I click ok, and it just keeps restarting into the same menu.
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Nov 16, 2012
My acer aspire 5472Z won't open windows. I keep getting a message that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows click ok to restart". The thing is I have had windows 7 for two years installed and I click restart or ok I keep getting the same message. When I go into F2 it says HDD Password Frozen I don't have a password. When I turn it off and turn back on and go to F2 it says HDD Password Clear.
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Apr 11, 2011
I put my computer to return to the "out of the factory" settings but the computer died while it was setting up the starting services. Now everytime i turn it on it says Setup startng services. But and error message comes out that says " the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows , click "oK" to restart the computer, and then restart the installation" I press enter and it just restarts and does the same like a loop.
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Jan 25, 2012
I've tried 2 sets of nonrefundable recovery disks from gateway, AND 2 different hard drives, and at the end of recovery, it always reports the same thing as it it setting up Windows for the first time: " The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation." If it's not the recovery disks, and not the hard drives, what else could it be? It's a beautiful 17" machine that we got for our grandfather's 70th birthday, and after 1 year, the manufacturer wants us to pay $300+ shipping for them to see it.
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Sep 22, 2009
I attempted to install Windows 7 x64 RC version on my new desktop, and about 20 minutes into the "Complete Installation" section my computer crashed for a reason of which I'm not aware (I saw a blue screen with writing for about a second or two before my computer restarted). I now get the following error after windows attempts to "start services":
"Install Windows. The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation".
I've now clicked "OK" about 10 times, with my computer restarting properly each time, and the same error pops up every time.
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Mar 7, 2012
My SONY VAIO VPCEB15FX laptop has been getting the S.M.A.R.T failures. I checked with SONY and since my laptop is more than 12 months old - could not get them to help me with this issue without paying (laptop started having issues exactly after 15 months- not so good for a branded laptop). So i thought i will try to handle this myself, created the recovery discs, repair disk and backed up all the data in 15 DVDs. I bought a WD Scorpio Blue hard drive (WD5000BPVT - Advanced Format Drive) and replaced the same in my laptop and started off with the recovery discs. I chose to restore complete system and it proceeded. Once it completed the process - the system restarted and the OS Setup began - now comes the issue. When the setup started it throws this error "Windows setup could not configure Windows to run on this computer's Hardware" I ordered the SONY recovery discs - repeated the above RESTORE process - but still facing the same error?
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Feb 11, 2012
I am getting occasional Blue screen errors with the computer shutting down unexpectedly. I have attached the dump file as per the instructions.
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Oct 4, 2012
At the beggining of the installation, after selecting install windows instead of repair, i waited for some thigs to be checked (like installing services, expandind files ..) before the final check, which was "completing installation" my pc restarted. After the restart, i waited the final point to be checked, i waited for about 20 minutes, and i thought that the pc tilt, so i restarted it. After i started it I get this message "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation." I did this many times and get the same result.
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Sep 27, 2011
my laptop encounter an error loading operating system; so what shall I do?
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Sep 20, 2011
I have a Gigabyte G31 motherboard with Core 2 Duo 2.93 GHz, 2GB Ram, OS- Windows 7 Ultimate 32 bit.I am looking to buy a graphic card (not so expensive), which can play COD 4 , Crysis, Far Cry etc... games like this.Also, when i run COD2 on my present system , always got error " Direct X encounter an unrecoverable error". I read on the internet that COD2 is working fine on my system configration.
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Aug 19, 2009
I am installing Windows 7. I deleted all partitions during the install setup and created a new one for Windows to install on (plus the 100MB partition it created itself). The installation seems to go fine until the "completing installation" phase. The computer reboots and the Windows 7 desktop appears but an error window pops up that says "The system unexpectedly rebooted during the installation. The installation can not be completed." It also tells me to restart the installation (which I've done several times with the same result each time).
I know that the system meets (actually exceeds) the minimum requirements. Does anyone have any ideas on how to fix this or what could be causing this problem?
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Mar 10, 2012
I have a toshiba lap top with windows 7. Lately after I put it on sleep or hybrinate it shuts down. when I power it up I get a message that it has shut down unexpectedly. I ask for solutions but it comes up with nothing.
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Feb 19, 2010
It's running Windows 7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error.When I start normally, I get the Starting Windows text, then I get a solid white bar with Windows is loading files... above it. It fills up halfway, then I get Windows Boot Manager error 0xc00000e9: An unexpected I/o Error has occurred.This computer is a stock Dell Inspiron 530s, with no new hardware devices added or removed in recent memory (other than starting from a USB stick once or twice, but not since I installed Windows 7 Pro x64 on here).How should I proceed?hould I plug in a USB stick I have Xubuntu 9.04 on and backup all his files before I do anything?
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Aug 11, 2009
my computer just restarted out of no where, and had to do a disc check upon the restart, it was a long process and hasn't happened to me yet with this computer. I took a pic of the event log i'll post it in a second i was just wondering if anyone could tell me what this possibly means, or what could be a cause of it? I'm running win7RC built computer HDradeon 4850 3 Hard Drives, 120(used in old HP) 40(Used in old compaq) and a 5GB of space on that 40 that was split into a new drive D:
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Sep 15, 2009
I am facing a computer restart automatically, problem from last few days. my compu is just getting shut without any notification & just after 2 secs its getting started. i am having a dual boot system wid xp & win 7 RTM on it.. i am not facing this prob in win xp. even i neva faced this prob when i kept the dual boot with win 7 beta & win 7 RC. i m facing this problem after i installed RTM a month ago.
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Aug 10, 2011
We took his computer back to factorysettings however when the system is trying to install Windows 7 we keep getting an error: Windows could not complete the installation. To install windows on this computer, restart the installation.How would I do that? I have tried safe mode but it won't let you install in safe mode, when shutting off the system or restartingit always gets to setup is starting services page and then the error message.
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Jan 30, 2013
When i shutdown my pc it got restarted, i thought it was my mistake. But this issue happened in today morning also. I have to shutdown my PC twice to let it shutdown properly without restarting.
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Apr 16, 2012
My pc shutdown unexpectedly and coming blue screen. The computer has rebooted from a bugcheck. The bugcheck was : 0x000000d1 (0x7ec1d0b8, 0x00000002, 0x00000000, 0x8c61c031)
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May 24, 2012
Windows Live Mail closes unexpectedly repeatedly without error message and one account disappeared?
I have multiple accounts being used for years on Windows Live Mail - Version 2009 - Build 14.0.8117.0416 on XP Pro SP3
Recently, Windows Live Mail closes unexpectedly repeatedly without error message
Then as I kept trying to figure out I noticed one account disappeared? I think that happened later.
I have the ENTIRE WL MAIL Log file.
To track why this was happening I went offline mode and it would not crash. So, I figured it was something to do with the Sync. So I disabled the Auto Sync for every account I had and did manual syncs for one account at a time. Found the account that was causing this.
Its a hotmail account. I signed into Hotmail and all seems ok. I am posting the follow lines from the LOG, when I manually synched that account from WL Mail a few times.
I could try to trace back into the LOGS as to when this drama actually started originally, and post that and / or most of it. Let me know if someone can help dissect Windows Live Mail issues. Found its due to Sync of one account, Error Log info posted.
Code: * Log opened: 2012-05-23T11:18:14Z
*
Windows Live Mail 14.0.8117.0416*********************************************************************************
[Code].....
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Dec 15, 2010
Lastnight I was woken by my computer starting up. It was a little after 3am. Its not the first time this has happened so I was wondering if anyone has any incite as to what could be causing this?
Ive checked the house for ghosts as well! Maybe I should take a look at the Event Viewer?
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Nov 15, 2011
when i click format a 150 gb partition space in disk management option i recieved the following message "An unexpected error has occurred. Check the System Event Log for more information on the error. Close the Disk Management console, then restart Disk Management or restart the computer". and the drive does not appear like other drives in MY Computer?
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Dec 9, 2012
I have a computer which, every time it's restarted or turned on, the network icon always had that exclamation point, and it can't connect to the internet. All it needs to do is an IP config release/renew, then disable then re-enable the adapter, and it fixes itself. But upon reboot/restart, it happened again!
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