Computer Shuts Down Unexpectedly?
Mar 3, 2011
My computer randomly shuts down without warning at least once a day. A staticy screen pops up and then it just completely shuts down and restarts itself. Does anyone know what I could possibly do to fix this problem?
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Mar 10, 2012
I have a toshiba lap top with windows 7. Lately after I put it on sleep or hybrinate it shuts down. when I power it up I get a message that it has shut down unexpectedly. I ask for solutions but it comes up with nothing.
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Aug 9, 2010
My computer unexpectedly shuts down while playing some games. I'll play for about 5 minutes, then I hear a beep and the computer immediately shuts down. I thought that maybe it was because I was putting too much strain on my gpu (nvidia gtx 230), so i tried lowering my settings, but that changed nothing. This only happens for some games, and occasionally, the computer will not shut down. I am using an hp dv7t laptop with a core i7 720 quad core processor and 4 gigs ram..
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Apr 16, 2012
My pc shutdown unexpectedly and coming blue screen. The computer has rebooted from a bugcheck. The bugcheck was : 0x000000d1 (0x7ec1d0b8, 0x00000002, 0x00000000, 0x8c61c031)
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Mar 8, 2012
I have a dell computer,window 7. it shuts down by itself when i'm browsing the web or any other thing, it takes very very long to start up and sometime it don't go to the welcome screen, it gets blue screen instead and freeze, it also freezes when i'm browsing. I don't know what to do. the last 2 times i took it to a computer technician to fix it, he delete all my files on my computer completely.
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Apr 28, 2011
I've just recently had the problem of my pc shutting itself down overnight or when it is left without use throughout the day. When I come back to it I have to hit the power button and then windows gives me the message that it had to shut down unexpectedly. I checked all the power settings and everything is set to never turn off. I recently updated to SP1 and was wondering if this could have anything to do with it since it seems that the problem started around the time of the update.
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May 12, 2009
Last night I downloaded the new Windows 7 from the Microsoft site. Burned it to a disk. I was running Windows Vista Ultimate 32 Bit so I put the disk in picked the upgrade option. it did all the stuff its supposed to then restarted the computer and began to load the new windows... after it was finished or just about to finish it restarted. Now when the computer restarts I have three options to choose from.
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Oct 6, 2012
My computer has been shutting down unexpectedly for a while. I installed a new power supply, stopped using Internet Explorer, and replaced Vista with Windows 7. The problem seemed to go away. However, recently I've been getting the BSOD and having the computer shut down. Before I go buy a new computer (current one was purchased in 2007), I thought I'd see if anyone here has any suggestions. I went to the Event Manager and found the following errors in the Administrative Files that occurred around the time of the last shut down.
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May 8, 2012
My computer has been acting up of late. It's been freezing up at random times (even if I am running nothing). Trying to open up Task Manager, I don't see anything that could be using the CPU, but yet it says that i'm running at 100% capacity. MalwareBytes isn't picking up anything. Neither is Avast.Also, when I try to run anything Microsoft Office related I usually end up with a lot of lag. I'm not sure if these two are related, but I just thought I'd mention it.
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Jan 27, 2012
I had a virus that would redirect me to advertising, and it wouldn't let me scan for it on any anti virus software. No spyware worked, so I decided to load a new windows 7 on my laptop, fresh start. But as it got to the end of the installation where the menu said completing, it sat like that for 3 hours, so I turned it tooff, and now it keeps loading into the same thing that saids "the computer restarted unexpectedly or encountered an un expected error. Windows installation cannot proceed. To install windows, click ok to restart computer< and then restart installation", I click ok, and it just keeps restarting into the same menu.
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Oct 28, 2011
I'm writing this for a friend because he now cannot get into his Win7 computer after defragmenting his hard drive. The computer acts like it going to start up, but then an error comes up say "computer restarted unexpectedly or encountered an unexpected error".He has a back up disc, but still gets the same error when trying to use that. He cannot even go into repair mode when pressing f8.He does not have the original disc because it was preinstalled on his computer.
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Nov 16, 2012
My acer aspire 5472Z won't open windows. I keep getting a message that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows click ok to restart". The thing is I have had windows 7 for two years installed and I click restart or ok I keep getting the same message. When I go into F2 it says HDD Password Frozen I don't have a password. When I turn it off and turn back on and go to F2 it says HDD Password Clear.
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Dec 25, 2012
I opened up my PC today and went to install windows 7. It told me it was ''installing devices'', this lasted for about 15 minutes so I restarted my pc. Windows is now giving me an error ''the computer restarted unexpectedly or encountered an unexpected error.Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation''.But when I restart my PC and click run windows normally, it just gives me the same error.
i5 ivy bridge 3570
8gb ram
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Oct 25, 2009
Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.
This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0. I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).
I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.
Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.
By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:
"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."
Sure enough, clicking OK leads me to exactly the same message.
After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.
I am completely lost, can anyone help?
Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista 64bit W7 Pro
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Feb 11, 2012
I am getting occasional Blue screen errors with the computer shutting down unexpectedly. I have attached the dump file as per the instructions.
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Apr 13, 2012
today i've cleaned my laptop's fan and reinstalled my windows since then my computer starts shutting down by itself without any kind of error apearing on the screen, i had a look in event viewer and founds this: 'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.' so i checked the details and it showed this: on friendly view :
System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[Code].....
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Jan 5, 2012
Having problems with the Sleep, Restart, and Shut Down functions after struggling trying to get a defective external disk drive enclosure to work.When I use any of the above functions the computer shuts down. I cannot wake by moving or left clicking the mouse as before. The computer shuts down and will not come on with the front panel power button. Ditto for Restart. I have to pull the power cord for about a minute before reconnecting. Then I press the power button and the computer commences to boot and windows initializes very slowlyI restored the computer to an earlier time before using the defective external drive enclosure, but I still have the same powerup/boot symptoms. stonooka has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Mar 6, 2012
I have 2 computers here. One is a E-Machines, and the other is a custom built. Both units as soon as you power them on, they go thru the boot up process, but anywhere from 2 to 10 seconds later, the unit turns off. I've tried swapping the ram and the power supply. I have disconnected the keyboard, monitor, mouse and speakers with no change. Both of them developed this problem over night. They do not stay booted up long enough to get into the setup or to even try booting from a DVD.
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Mar 18, 2012
For the past month or so, my laptop has been randomly shutting down with no warning whatsoever. It doesn't even restart, it just completely turns off. I can be doing anything and it will happen.
At first I thought it was overheating but then I installed SpeedFan and it's still doing it (and I can tell from feeling under the computer that it's no longer overheating).
I've run virus scan after virus scan (Malwarebyetes and Microsoft Security Essentials) but it's not finding anything wrong with my computer.
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Jan 6, 2013
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 8119 Mb
Graphics Card: ATI Radeon HD 5450, 1024 Mb
Hard Drives: C: Total - 938828 MB, Free - 580455 MB;
Motherboard: Dell Inc., 0T568R
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
My computer repeatedly shuts down on me. Yesterday it must have shut down on me 20 times. My virus and malware scans come out clean. It usually goes to a menu asking me if I want to start the computer normally or in safe mode. However sometimes, I have to run start-up repair and sometimes I get a blue screen. The problem is the blue screen doesn't stay up long enough for me to write down error codes or anything else it says.
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Mar 10, 2011
I have HP windows 7 , dsl , laptop and I will be anywhere and it disconnects with internet then about anywhere from 2 - 8 secs it comes back on.
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Jul 27, 2011
I have just bought a new PC with Windows 7. Ive only had it four days and today my computer store replaced my MB cos my computer has taken to shutting down and then restarting all on its own. the problem is Ive just got it home and its doing the same thing.
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Nov 23, 2011
3 days ago my PC started shutting down when idle for a short time - apparently when monitor screen goes to black. I have Win 7 and IE 8 and everything was fine for last 2 yrs. I have ran spybot, anti-malwarebytes. and Ccleaner along with MS security essentials. It only shuts down when idle.
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Jan 1, 2012
For some reason my Laptop shuts off randomly. I have no BSOD. Its like I held down the power button. Is there a setting that make your computer shut off after an amount of time or could it be a...
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Sep 24, 2012
My computer has been shutting itself off within 6 hours or so of being turned on. It is always idle when it shuts off.
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Sep 10, 2009
My new computer shuts down completely when playing DirectX games like COD and Crysis. First I thought it was a heating problem but I ruled that out when I kept the case open and monitored the temperatures. It can also happen within the first minute of a game, but it could happen at a later stage as well. There's no real pattern.
My system specs are:
Windows 7 RTM x64
AMD Phenom 9550 Quadcore Black Edition
4GB DDR2 memory
Gigabyte M61PME-S2P with the F4 Bios (latest)
Gigabyte GV-N250 (Geforce 250GTS with 1GB of memory
Latest drivers from Nvidia installed.
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Jul 27, 2011
I have just bought a new PC with Windows 7. Ive only had it four days and today my computer store replaced my MB cos my computer has taken to shutting down and then restarting all on its own. the problem is Ive just got it home and its doing the same thing
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Aug 27, 2009
I just got an HDMI over cat5 extender (HDMI from computer --> wall plate --> cat5 --> wall plate --> HDMI --> Receiver), got it? I plug the HDMI cable into the laptop and it turns off... immediately, like I pulled the battery and power out.
I connected the computer directly (HDMI from computer --> Receiver) and it worked just fine.
I connected my PS3 through HDMI-->cat5 and it worked fine too.
I've updated the ATI drivers, downloaded the new catalyst center for windows 7. Anyone got any ideas?
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Mar 29, 2011
My computer keeps shutting off recently due to overheating (the area near the exhaust feels extremely hot).How can I clean out the fan without voiding the warrenty (even though Im not sure if its still valid anymore).If it isnt, would all I ahve to do is open it up by unscrewing the whole bottom and clean out the dust?
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Jul 12, 2012
my computer is shutting down periodically. This just started today, and it has happened twice now. What noticed when I rebooted was that the CPU temperature was at 90C. Now I know that isn't safe, so I am assuming that the overheating is causing the PC to shut down. Is that a correct assessment?So I opened my case up and layed it on the hard floor. CPU temp according to two different utilities (Core Temp and Speccy) is fluctuating between 24C and 25C. Everything seems very stable now.I ran Avast, but nothing came up. I also made sure that all of the fans are operating, and they are. PSU fan, CPU, etc are all running.
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Aug 19, 2009
Whilst installing Windows 7, my computer will get to the "Expanding Files" part, and it will shut down at around 27-31% every time.
- All of my drivers are up to date.
- I have a brand new PSU and an HDD in my computer.
- I have ran multiple stress test programs to find a flaw in my build, nothing.
I'm at a loss here.
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