Computer Has Been Shutting Down Unexpectedly
Oct 6, 2012
My computer has been shutting down unexpectedly for a while. I installed a new power supply, stopped using Internet Explorer, and replaced Vista with Windows 7. The problem seemed to go away. However, recently I've been getting the BSOD and having the computer shut down. Before I go buy a new computer (current one was purchased in 2007), I thought I'd see if anyone here has any suggestions. I went to the Event Manager and found the following errors in the Administrative Files that occurred around the time of the last shut down.
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Feb 11, 2012
I am getting occasional Blue screen errors with the computer shutting down unexpectedly. I have attached the dump file as per the instructions.
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May 12, 2009
Last night I downloaded the new Windows 7 from the Microsoft site. Burned it to a disk. I was running Windows Vista Ultimate 32 Bit so I put the disk in picked the upgrade option. it did all the stuff its supposed to then restarted the computer and began to load the new windows... after it was finished or just about to finish it restarted. Now when the computer restarts I have three options to choose from.
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Mar 3, 2011
My computer randomly shuts down without warning at least once a day. A staticy screen pops up and then it just completely shuts down and restarts itself. Does anyone know what I could possibly do to fix this problem?
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May 8, 2012
My computer has been acting up of late. It's been freezing up at random times (even if I am running nothing). Trying to open up Task Manager, I don't see anything that could be using the CPU, but yet it says that i'm running at 100% capacity. MalwareBytes isn't picking up anything. Neither is Avast.Also, when I try to run anything Microsoft Office related I usually end up with a lot of lag. I'm not sure if these two are related, but I just thought I'd mention it.
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Mar 10, 2012
I have a toshiba lap top with windows 7. Lately after I put it on sleep or hybrinate it shuts down. when I power it up I get a message that it has shut down unexpectedly. I ask for solutions but it comes up with nothing.
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Aug 9, 2010
My computer unexpectedly shuts down while playing some games. I'll play for about 5 minutes, then I hear a beep and the computer immediately shuts down. I thought that maybe it was because I was putting too much strain on my gpu (nvidia gtx 230), so i tried lowering my settings, but that changed nothing. This only happens for some games, and occasionally, the computer will not shut down. I am using an hp dv7t laptop with a core i7 720 quad core processor and 4 gigs ram..
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Jan 27, 2012
I had a virus that would redirect me to advertising, and it wouldn't let me scan for it on any anti virus software. No spyware worked, so I decided to load a new windows 7 on my laptop, fresh start. But as it got to the end of the installation where the menu said completing, it sat like that for 3 hours, so I turned it tooff, and now it keeps loading into the same thing that saids "the computer restarted unexpectedly or encountered an un expected error. Windows installation cannot proceed. To install windows, click ok to restart computer< and then restart installation", I click ok, and it just keeps restarting into the same menu.
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Apr 16, 2012
My pc shutdown unexpectedly and coming blue screen. The computer has rebooted from a bugcheck. The bugcheck was : 0x000000d1 (0x7ec1d0b8, 0x00000002, 0x00000000, 0x8c61c031)
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Oct 28, 2011
I'm writing this for a friend because he now cannot get into his Win7 computer after defragmenting his hard drive. The computer acts like it going to start up, but then an error comes up say "computer restarted unexpectedly or encountered an unexpected error".He has a back up disc, but still gets the same error when trying to use that. He cannot even go into repair mode when pressing f8.He does not have the original disc because it was preinstalled on his computer.
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Nov 16, 2012
My acer aspire 5472Z won't open windows. I keep getting a message that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows click ok to restart". The thing is I have had windows 7 for two years installed and I click restart or ok I keep getting the same message. When I go into F2 it says HDD Password Frozen I don't have a password. When I turn it off and turn back on and go to F2 it says HDD Password Clear.
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Dec 25, 2012
I opened up my PC today and went to install windows 7. It told me it was ''installing devices'', this lasted for about 15 minutes so I restarted my pc. Windows is now giving me an error ''the computer restarted unexpectedly or encountered an unexpected error.Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation''.But when I restart my PC and click run windows normally, it just gives me the same error.
i5 ivy bridge 3570
8gb ram
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Oct 25, 2009
Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.
This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0. I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).
I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.
Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.
By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:
"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."
Sure enough, clicking OK leads me to exactly the same message.
After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.
I am completely lost, can anyone help?
Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista 64bit W7 Pro
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Nov 3, 2011
my computer started to shutting down by itself a few days ago. It will shut down just from turning it on, sometime a few minute while its on, and even a hour later. One time, it shut down by itself but the PSU is still running. [code]
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Jul 18, 2011
i have a windows 7 laptop, and i'll be either working on a document or trying to upload an edited video to Internet when my computer inexplicably shuts down - taking with it all my hard work. i've run malwarebytes antimalware and it finds nothing. i also installed a norton security suite from comcast recently, so i don't know if that has something to do with it.
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Oct 20, 2011
my computer keeps on shutting down by itself while I'm using it. What should i do ??
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Aug 27, 2012
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 6134 Mb
Graphics Card: NVIDIA GeForce GTX 275, 896 Mb
Hard Drives: C: Total - 610477 MB, Free - 498062 MB; D: Total - 131060 MB, Free - 115290 MB; E: Total - 499999 MB, Free - 438502 MB; F: Total - 1299734 MB, Free - 887333 MB; G: Total - 253865 MB, Free - 235324 MB; N: Total - 199999 MB, Free - 197217 MB;
Motherboard: ASUSTeK Computer INC., P6T
Antivirus: Norton AntiVirus, Updated and Enabled
My computer is shutting down then booting up again on its own. I have checked everything and can't find anything.
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Sep 17, 2012
I have a problem with my win 7 computer randomly shutting down. I experienced overheating from graphic card and CPU or a bad HDD where the computer would just freeze and shut down (from my other computers), but this one shuts down as if I clicked on 'shut down' button on my start tab.
It closes my open applications first then shows 'logging off' screen to 'shutting down' screen and than shuts down. This happens pretty randomly. I use this computer mainly for web surfing and watching videos. I never use it for gaming. Sometimes it would shut down within 5 minute of usage and some other times it would not shut down at all for hours.
Its a HP compaq machine with 2.7ghz AMD Sempron, 2GB SDRAM, and Window 7 home premium 64bit. I added a Radeon HD X1300 graphic card and been using it for about 2 years without problem.
I ran all diagnostic programs and ran Malwarebyte AntiMalware and Microsoft Security Essential and found no problem. CPUID HWmonitor showed all components were around 30-45 degrees. My only guess left is the power supply.
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Apr 24, 2011
Last night I was on face book playing a game and my computer shut off for no reason.I turned it back on but it shut off again after about 10 minutes.I downloaded hijackthis but it won't seem to work for me,it dos the scan but I get a message saying,for some reason your system denied write access to the hosts file.If any highjackthis domains are in this file,hijackthis may not beable to fix this.
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Oct 18, 2011
so recently my computer's been shutting itself down randomly and i noticed this happened when im surfing the net (with firefox). It just did it again 2 times in the last 30minutes and now im on chrome. It would usually black out for 1 second then the BSOD comes on for another 1s then the screen totally blacks out like theres no system unit connected to it and yet the sound coming from the unit can only indicate its still running!is something burning out in my computer or is it just firefox? on windows 7 btw, computer bought in june 2010.Ran memtest and after 7 passes and 7 hours there were no errors.
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May 17, 2012
I have Windows 7 Home Premium 32bit and when i went to shut it down i got BSOD.Technical information stop:0x0000008e(0xc0000005,0x8c9dc3bc,0xb9b1ba04,0x00000000)classpnp.sys-address 8c9dc3bc base at 8c9d8000,data stamp 4a5bbf18
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Jul 9, 2012
It is a 1-week old PC (installed OS a week ago), and I installed the OS by downloading it from Microsoft and installing it using a bootable CD.
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Sep 27, 2012
Whenever I burn a DVD of videos my computer shuts down immediacies, or a few times when Roblox is being played maybe it uses lots of graphics? I was told to clean the Cpu fan will get someone to do that but could it be something else?
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Jan 3, 2013
Recently my computer randomly shuts off, then it tries to turn itself on by itself and it keeps rapidly turning on and off like simultaneously, after like 10 sec it finally shuts off, during the on and off process the power light blinks yellow to white. It can take little as 3 hours before it happens to a whole day, so during all that time i am mostly playing WoW or League of Legends, so the 3 hours to a day seems odd in when it does it. It only happens when i am watching a movie or show or playing a game. If i just leave my computer alone it never does it. I have a cpu temp program and gpu temp program and the temps are no where near the max temp.
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Sep 14, 2011
Computer randomly shutting down?
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Sep 15, 2011
Here is the link to find the description of my problem from keswolfe: (username)
[URL]
This is in reference to my first post. I did not give a link to where you could find what my problem is. I only found he "edit" icon only after I posted this notice.
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Sep 24, 2011
I have a Toshiba L305 Satellite laptop.It had windows vista OS. I tried to upgrade it to windows 7 but the upgrade was unsuccessful and a message was displayed on a windows 7 background that it would revert back to the older OS. It kept rebooting every time and shutting down with display of this message. Since the computer was not working anyways I took this as an opportunity to disassemble the system and clean it inside out as I had'nt cleaned it since I bought the system. After assembling back the system,, when I boot the system the computer after the POST displays the same message and shuts down but the difference this time being it does'nt reboot back on its own.When I start the system the second time it shuts down much quicker many seconds even before the message display.The same keeps repeating everytime. Booting for a a minute or two the forst time followed by a shutdown and then after rebooting shutting down much quicker time. What could be the problem PSU or excess heat at the CPU.
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Oct 10, 2011
i have a hp pavilion a647c and one day i went to up date with the auto updater when it updated it restarted then it would not stay started longer then ten seconds?
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Jan 30, 2013
When i shutdown my pc it got restarted, i thought it was my mistake. But this issue happened in today morning also. I have to shutdown my PC twice to let it shutdown properly without restarting.
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Feb 9, 2013
my laptop keeps shutting down and then a kernel critical error comes on and it restarts, what does this mean?
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Feb 15, 2013
My computer keeps o hshutting for no reason...
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