Windows 7 - Volume Shadow Copy Service Component Encountered Unexpected Error
Apr 17, 2012
I have a Windows 7 Home premium x64 OS and it has been giving me more and more problems. I've ran virus scan on AVG and Windows security and came up with nothing. I've tried msconfig and disabling all non-windows services from starting and still nothing has worked! Windows Live ID Sign in use to start after I had to manually start it (even though it was set for automatic), and now it won't even start at all, giving me the error it didn't respond in a timely fashion. My windows task manager doesn't respond, and my system restore gives me an error saying "A volume shadow copy service component encountered an unexpected error".
The problem seemed to start when my web browser would start to not load pages. Then my printer wouldn't work because the "printer spool" service wouldn't start, then of course the hardware and devices in the control panel wouldn't load. After resolving that by manually starting the bluetooth service, the Task Manager stopped working, and the "printer spool" service failed and would not stay started. My start up speed has seemed to have hit a brick wall as well, I've ran start-up repair to no avail. This is my build as copied from newegg.com:
ASUS P6X58-E PRO LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
EVGA SuperClocked 01G-P3-1461-KR GeForce GTX 560
CORSAIR Enthusiast Series TX750 V2 750W ATX12V v2.31
Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1066
Microsoft Windows 7 Home Premium SP1 64-bit
Western Digital Caviar Green WD10EARX 1TB IntelliPower 64MB Cache SATA 6.0Gb
This computer was quick as can be when I built it, and had had no problem with it whatsoever until now. I can't think of any program that may be messing with it, I've gone through my installed programs and startup programs and nothing to me is out of the ordinary.
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Mar 8, 2012
Some time ago I installed WinCleaner on my pc (which I had been successfully using for the previous decade on various machines) and obviously managed to damage/delete some key registry entries, as when I try to access various functions as an administrator (most notably trying to open Services) I get a message:C:Windowssystem32services.mscWindows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.I've also lost the option to change start menu/control panel etc to Classic View - the option just isn't there any more.So I tried to do a System Restore but there are no restore points and when I try to create one I get another message:The restore point could not be created for the following reason:A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302)I assume the problem is all connected but have no idea what to try, short of doing a "reset to factory settings" which I'm loathe to do in case anything goes wrong - if it will even work
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Sep 26, 2009
I cant start Volume Shadow Copy Error is:The system cannot find path specified. Error 3 But I do have VSSVC.exe in my system32 folder I have this in registry under description @%systemroot%system32vssvc.exe,-101 I think that everything is ok, Remote Procedure Call (RPC) is running
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Nov 4, 2012
I have an older PC (AMD Athlon II x4 630 Processor) running Windows 7 Home Prem - 64 bit. I noticed about a week ago my mouse was acting up (figured it was a bad mouse and didn't think much about it), soon afterwards I started getting that blue screen of death and it would shut down. My current virus protections is AVG, which I ran. I then ran Malewarebytes, Superantispyware and Spybot in both regular and safe mode. They seem to find a few things but nothing that really looked serious. I tried System Restore but got an error statement that it wasn't functioning correctly because of some type of Volume Shadow component problem (which I researched and turned back on to no avail).
Other symptoms are when I try going to control panel or even the microsoft update page they open but are minimized - when I try to open them larger they almost look like they open and go to the far right of my screen out of site. The reason I think it is a virus is that in safe mode the control panels opens right up - but still cant get to microsoft update page. This problem seems to be getting worse the last couple of days. What is weird I really don't notice much else wrong with pc. I can still go online without a problem, home page hasn't changed any and haven't noticed pc slowing down at all.
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Feb 19, 2013
Everytime I create a Restore Point, I notice that "Generic Volume Shadow copy" is listed in the Action center. Should I be concerned? I don't remember seeing that listing before.I have a done a couple of System Restore points but none of them show up in the action center as "Generic volume shadow copy."
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Oct 28, 2011
I'm writing this for a friend because he now cannot get into his Win7 computer after defragmenting his hard drive. The computer acts like it going to start up, but then an error comes up say "computer restarted unexpectedly or encountered an unexpected error".He has a back up disc, but still gets the same error when trying to use that. He cannot even go into repair mode when pressing f8.He does not have the original disc because it was preinstalled on his computer.
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Dec 25, 2012
I opened up my PC today and went to install windows 7. It told me it was ''installing devices'', this lasted for about 15 minutes so I restarted my pc. Windows is now giving me an error ''the computer restarted unexpectedly or encountered an unexpected error.Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation''.But when I restart my PC and click run windows normally, it just gives me the same error.
i5 ivy bridge 3570
8gb ram
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Oct 25, 2009
Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.
This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0. I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).
I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.
Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.
By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:
"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."
Sure enough, clicking OK leads me to exactly the same message.
After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.
I am completely lost, can anyone help?
Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista 64bit W7 Pro
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Nov 4, 2011
I am not able to make backup, I get message not enough free space for shadow copy? How do I resolve this? I understand some kind of USN journal is created on System reserved partion. This hidden partition was created when I installed and now I have only 38Mb free out of 100Mb. As I understand this has been an Issue for more than a year, and still Microsoft has not resolved?
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Jun 30, 2011
My neighbor has just brought around his desktop saying he tried to load Win 7 over a Vista installation, now he says he cannot install Win 7 and Vista appears to have gone. When I fire it up, I get a screen saying "starting Windows", this then goes to a window saying "Setup Starting Services" which then comes up with the message: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation"What has happened is: he has tried to install an upgrade version of win 7 that is meant to upgrade from the starter edition of Win 7 which he did not have installed and in doing so Vista has been wiped, but before I tell him this I am looking for a confirmation of my diagnosis, does this theory sound plausible? bye the way he does not have a Vista installation disk either!
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Apr 5, 2012
my laptop wouldn't start up and came up with an error. I went back to windows when it was first purchased so I wouldn't lose my files too. Now when I start up it says "Setup is starting services" and after about 5 seconds it comes up with the error:"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."The problem is whenever I click "OK" and it restarts it just comes back with the same error. It used to be a different error, Windows could not complete the installation for some reason that I cant remember. That also put me in this boot loop.I just want to find out how to fix this so I can go back to all my files that are very important. I cannot lose these files or my life will be over!
Specs:
Acer Aspire 5742G
Windows 7 home premium 64bit.
8192mb memory
128mb video memory
Intel core i3 M380 @ 2.53GHz
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Jun 26, 2010
I was installing Win 7 Ultimate 32 bit onto my PC, and it went great at first, but when it came to "starting services", it popped up a box and said "the computer restared unexpectedly or encountered an unexpected error..." so I pressed "OK" then, the computer restarted and resumed to "starting services" and wants me to click ok for restarting...i can do nothing, cuz when the PC starts it shows only the DELL thing and straight into the installation....
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Jun 30, 2011
i am trying to install an application that time i got an error "The installer has encountered an unexpected error installing this package".
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Jun 3, 2011
After recently downloading the service pack, I've had issues with my computer, including the themes service not working. I want to uninstall the pack so that I can do a system repair using my disc because my disc is older than the service pack. However, the service pack doesn't show up on the programs list. If I try to uninstall by looking at windows update or the command prompt I get an error message that says:
Installer encountered an error: 0x80073712
The component store has been corrupted.
I have already done a sfc file checker thing through the command prompt, and it said that some files were corrupted, and I couldn't access the log (access denied). I'm currently running the 64 bit version of Windows 7 Home Premium. I obtained the log from the sfc scan. [URL]
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Feb 28, 2011
I've just used Windows Update to install SP1 on two more or less identical computers with Windows 7 Home Premium 64-bit. On one of the computers only the following error and warning are showing in the event viewer, from around the time the actual installation started (ie immediately after the download completed):Error - Source VSS, Event ID 12305 Task Category None:Volume Shadow Copy Service error: Volume/disk not connected or not found. Error context: DeviceIoControl(\?GLOBALROOTDeviceHarddiskVolumeShadowCopy18 - 000000000.....). Operation:Processing PostFinalCommitSnapshotsContext: Execution Context: System Provider________Warning - Source Ntfs Event ID 57 Task Category (2)The system failed to flush data to the transaction log.Corruption may occur.(end of messages)Both messages showed exactly the same time. System restore shows that a restore point was created at the same time, which suggests that it did manage to create a restore point despite the error.I tried restarting the computer, and it didn't try to run chkdsk (which I would expect it to do if there were any disk errors, and which has been mentioned on other forums). Disk management shows all disks and partitions to be healthy (before and after the restart).
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Jul 16, 2012
I tried to install window 7 to new Extreme SSD couple times but I always got the same message:"Windows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and restart your computer. If you continue to receive this error message, contact the hardware manufacture.error. 0xc00000e9
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Oct 27, 2012
Windows 7 update is stuck at last check for updates on 25th June on this laptop belonging to a friend. Tried running the System Update Readiness Tool but the Hotfix for Windows KB947821 it wants to install first always fails, and you can't say no to this or it says process aborted by user.Some other sites discuss copying files from another PC, which I don't have as I have a Mac. Also registry editing. Is there any way to fix this without doing either?Win 7 SP1 isn't installed. Tried downloading it (as Win Update won't find it) but it won't run - the same 800737 error and advises downloading the SURT as above. The error again is Windows component store corrupt.Win Update constantly wants to install 3 important updates, suspiciously all the same minute size of only 15kb - KB2676562, 2679255 and 2709715 from April, May and June 2012. These appear to install ok and go into the update history, but then show again and again as needing to be installed - clearly all related to the corrupt component store.
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Oct 5, 2011
I attempted to start up yesterday and got "Unexpected I/O error has occurred. Status 0xc00000e9" and some message about "Windows has encountered a problem communicating with a device connected to your computer" even though I had no USB devices connected at the time. Startup repair spins indefinitely.
I installed another hard drive in hopes that I could run some diagnostics. I can get to a driver-less version of Windows on the extra hard drive and I can see the data on my inaccessible drive - so I know it's there. I just can't boot it.
I have a TB of video data to process by Friday
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Jan 7, 2011
I've been trying to use my Windows live Gallery for a few days now. I love the feature and of course as soon as I default to it I get an error the full error message is Windows live photo gallery encountered an error and can't start Error code: 0x80070057
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Jan 27, 2013
So yesterday, I inserted an old disk I found that apparently had some of my old memories on, I put that in my disk drive, my PC lagged out, I could still move my mouse etc., then Blue Screen of Death, so then my PC restarted, fair enough; it then gave me this weird error, something like no OS or something. I did all the checks, unplugging any USB's etc, checking BIOS for AHCI is on and not IDE, still no workies. So then I grabbed a Win7 Installation Disc, when I went to custom install, this came up on the side.
"*Yellow Exclamation Mark Triangle* Windows cannot be installed to this disk. (Show details)."
I press show details, then this dialogue box came up.
"*Yellow Exclamation Mark Triangle* Windows cannot be installed to this disk. The computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."
So I went to my BIOS, did the same checks again, ran the installer again and then same thing happened. When I say checks I went to change it to IDE, same error again. So fair enough, I reset my BIOS to default, same error again. I searched online, and I burnt a program called DBAM, which nukes your harddrive, I ran that and it seemed to have cleared my drive, I think! I tried it again, same error. I then downloaded and burnt PartitionMagic or something like that, I couldn't run anything with it as it said "BadDisk" or something like that.
As a last resort, I tried to install Ubuntu, same issues illustrated above. After, I used DiskPart in the CMD, I couldn't make a partition as it gave me a I/O Error "diskpart has encountered an error the request could not be performed because of an i/o device error". I tried to use the Win7 install again, still no damn luck, therefore I tried to use the new partition maker thing in the installation disk, another error came up.
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Oct 6, 2012
I am currently using a piece of software that has file ext of .PES This is software for my sewing machine.
I have encountered error OX80004005 - this appears to have corrupted the use of my
software - not entirely as I can use a work around.
However when I try to download designs all the files come up as read only and the software requests that I call the download something else before I can use it.
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Aug 12, 2009
Windows encountered an internal error while intializing COM.
When i want to instal build 7600
cant instal frome booting becuz it doesnt even start
Does any 1 know a solution?
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Apr 12, 2012
system could not register component error 2908
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May 8, 2009
I have just installed Win 7 RC onto my Fujitsu Lifebook and am receiving the above error repeatedly when trying to use Internet Explorer (also get similar error for Windows Explorer). When the error appears it lists the "process name" (iexplore.exe or explorer.exe), "Module name" (eg mshtml.dll - this varies) and "assert offset" (eg 004DEB6E - also varies) along with 3 buttons "Ignore Once", "Ignore Always" and "Do not ignore".
If I select "do not ignore" the windows error reporting process kicks in but does not find a solution and will ocassionally restart IE or kick me out completely. Selecting "Ignore Once" will often lead to a number of similar popups with either different module or assert offsets.
I have gone through device manager to ensure all my drivers are properly updated and have also tried to reinstall to no avail.
Not sure if it is connected but Windows Update does not appear to find any updates either even if I try and install Office 2007 and look for updates to that (I know it should find SP2 at least).
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Oct 15, 2010
I get the above error every time on startup since installing some software. I have uninstalled the software but still get the error!
I tried system restore but it failed for an unspecified reason
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Jul 11, 2011
I recently bought an infrared webcam [generic] from China. Cheap and easy. Turns out that it "encountered an error" when I installed the driver. Before I bought it, I didn't know that it was for 32-bit Windows (they failed to inform me). Is there a way to emulate a 32-bit application on a 64-bit system??? Or a way I can fool the driver to make it work? Or even tamper with it to do so? And, if that won't work; does that mean that the device only works on 32-bit system and would never operate on a 64-bit one? I tried the webcam and driver on a 32-bit laptop and it worked fine. So they device isn't faulty.
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Apr 28, 2010
We have identified a potential bug in the installer for Microsoft Office 2010 32-bit under Windows 7 32-bit. After entering the initial product key, if Office 2007 is already installed, the user will be prompted to perform an Upgrade or Custom install. If the user chooses a custom install under the 32-bit platform, the installer will attempt to first uninstall Office 2007 and then install the Office 2010 components. However, a symptom of the problem will begin with an unusually slow installation process, after which an error will appear: "Error 1935: An error occured during the installation of assembly component {E60D1DD4-B04F-4D3A-9E6D-63A0D4D8E4F1}. HRESULT: 0x80070005. Setup failed. Rolling back changes." This error occured with Microsoft Security Essentials v2 resident in the background, as well as XMarks for IE, Logitech Mouse and Keyboard, Realtek HD Audio Manager, and Intel Graphics Media Accelerator for Mobile. After some time the setup will apparently hault a roll-back.
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Feb 19, 2010
It's running Windows 7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error.When I start normally, I get the Starting Windows text, then I get a solid white bar with Windows is loading files... above it. It fills up halfway, then I get Windows Boot Manager error 0xc00000e9: An unexpected I/o Error has occurred.This computer is a stock Dell Inspiron 530s, with no new hardware devices added or removed in recent memory (other than starting from a USB stick once or twice, but not since I installed Windows 7 Pro x64 on here).How should I proceed?hould I plug in a USB stick I have Xubuntu 9.04 on and backup all his files before I do anything?
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Nov 9, 2011
I was having problem running office 2007 on my windows 7 desktop hp machine. I uninstalled and wanted to install it again, this time i am getting this error message "error 1935. An error occurred during the installation of assembly component{4C0384C6-ED23-4E23-95F5-C812AAD8EFFE}. HRESULT: 0x8002802F"
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Nov 15, 2011
when i click format a 150 gb partition space in disk management option i recieved the following message "An unexpected error has occurred. Check the System Event Log for more information on the error. Close the Disk Management console, then restart Disk Management or restart the computer". and the drive does not appear like other drives in MY Computer?
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Jul 2, 2012
Well July 1st when I woke up I found that my computer restarted and said that it recovered from an unexpected error and I sent the data to Microsoft and they gave me this solution. Solve a problem with your PC. You received this message because hardware or software on your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a stop error. If you've received this error more than once, we recommend that you do the following:
-Back up your files to avoid data loss in case of a complete hardware failure.
- Contact the original manufacturer of your computer to determine the specific component which is failing.
How do I find my computer manufacturer?
- Click the Start button , type msinfo32 in the search box, and then press Enter. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
- Click to go online to see contact info for most computer manufacturers
- Additional technical info
Although we know the problem is caused by a hardware component, the error report doesn't contain enough info to tell us the specific component. It's likely that the problem is being caused by one of the following computer components:
- Random access memory (RAM)
- System board
- Central Processing Unit (CPU)
- Power supply
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