System Recovery Seems To Be Stuck

Aug 11, 2011

My Windows 7 x64 desktop box developed a problem this morning with the ACLS file that Windows diagnostics could not fix. After several attempts, I decided to do a non-destructive re-set via the recovery management software included with the box (eMachines 1331, which came with no disks, only recovery partition).

The process seemed to go smoothly, but the Restore Progress screen has been sitting at 'Please wait a moment...' for well over an hour now and I'm puzzled. Shouldn't there be some sort of progress bar indicating how long remaining in the process, or is it meant to just sit on the 'Please wait a moment...' with the trailing dots cycling from 1 to 5 dots as it is doing?

The drive is 683 gigs usable, with about 50% in use for files and programs.

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I am having trouble with a friends computer... his computer was becoming unresponsive with up to an hour start up times before he was able to use it. We tried to run anti-virus software but wouldn't complete any scans.

We decided to go ahead and save all the files he needed and do a complete system recovery f11 (format hard drives back to factory settings) when started it takes about an hour or two and hangs up at 9% and will go no further. Left it overnight to no avail.

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Computer Specs:

Windows 7 Home Premium (64-Bit)
Model: HP Pavillion dm3 Notebook PC

edit: This notebook came with a Recovery Partition built in.

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Specs :

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