Acer Aspire 5750z "stuck" During System Restore (recovery)
Feb 9, 2013
I started to do a full system recovery on my son's Acer Aspire 5750z, Windows 7 Home Premium 64-bit using the (4) Recovery DVD's we made when we bought it. Everything was working fine through the first three discs. I was called away while the third disc was in use (maybe 10 minutes) and when I got back to the machine, the window was up asking me to remove disc 3 and insert disc 4. I did, and in the 4 hours and 15 minutes since then, nothing has happened. The Acer eRecovery Management (v8.3.2) Window is up. Step 5 "Restore Progres" is highlighted. The elapsed time counter is continuing to run (currently at 5 hours 8 minutes and counting), the "Restoring System" bar is full and shows 100%, and the "Updating System" bar is stuck at 2%, which is where it was when I put in the 4th disc. I am tempted to shut down the laptop and start all over again, but I am afraid that it will mess something up if I do..
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Sep 2, 2011
I have an ACER One (Model A0531h) netbook. I have now tried several times to recovery it to factory settings using the built in recovery partition. I access this recovery partition by using Alt-f10 during boot. The recovery runs fine up until 99% where it 'sticks'.. for days..The application running the recovery is Acer eRecovery Manager v7.5.15. I have also recovering using the recovery DVD's which I burned. They seem to go through the process but then when I restart the system I get a black screen complaining about missing files. I am then instructed to run recovery...This is driving me crazy. I have also reseated the RAM but dont want to have to strip of the cover to reseat hard drive. I can however hear it running and I have also used Active@boot to reformat the C drive. The recovery partition has not been touched and is not damaged. It runs perfectly up to 99%.
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Aug 27, 2012
Ok, so earlier today i decided that i needed to restore my laptop to factory default. As you can see from the title, i use an acer laptop which means i used the acer Erecovery software. All went well at first, although it took a stangely long time at a screen which said "setup is starting." The problem now is, I am now stuck on the acer 'software installation screen!' It is stuck at 41/48 where it is trying to install clear.fi v1.0. I think i heard the sound of an error earlier which worries me as i dont want to force restart my laptop as it clearly says not to do that and doing this caused my hard-drive to break last time
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Jan 5, 2013
I accidentally reinstalled the wrong Operating System Recovery CD on my Acer Aspire 5534 laptop, and I want to return it back to factory settings. How do I do I restore it back to factory settings?
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Jan 5, 2013
I accidentally reinstalled the wrong Operating System Recovery CD on my Acer Aspire 5534 laptop, and I want to return it back to factory settings. How do I do I restore it back to factory settings
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May 5, 2011
When i turn the computer on i get the screen : setup is starting service. Install Windows. The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart the installation. I have contacted acer they tried to help with the ALT and F12. Nothing I have tried works.. They told me to order the recovery discs for $20.00. I did , and they dont work either... I contacted them back, and now they say to send it back to them and for $199.00 plus shipping, they will repair the computer..I do not have the money for that..I have the the system disc, the 3 recovery disc and the language disc , that I just ordered from Acer for $20.00.
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Jul 23, 2012
When I press down f10 and ALT at the same time during boot up from the factory recovery disk when seeing the splash screen, nothing happens and the 'acer laptap just boots from the regular hard drive as usual.
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Oct 17, 2011
bluethooth is in my hardware but not supporting in pc
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Aug 4, 2012
i recently was using a product called ptedit32. In which i was trying to unhide my pq service to see what was in there. So i changed its boot from hidden to active.(0C was changed to 07) with the other three partitions being 07 as well. This has turned out bad for me now. It seems there is a mbr that is not being recognized. I turn the acer 0ne aspire d255e on and the machine goes to a screen that say can't load windows due to recent hardware or software changes.Status: 0xc0000225It also ask to have the installation disk inserted, of which there is'nt one and the computer doesn't have a dvd/cd drive anyway. It was all on the pq service, which is the hidden partition. I've tried flashing the acer pc as well from usb. and can't get that to work.
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Jun 30, 2011
So one evening my laptop randomly restarted itself and upon logging back in I found that I could not run almost any of my programs (.exe files). I tried checking for anything unusual in the registry but found nothing. In task manager when I clicked a program or attempted to run it in various ways I would see it pop up for a second before it got killed.
Finding no way of fixing it online I decided I would attempt the factory restore option that comes with the laptop in the system recovery that places all your documents in a C:Backup file. But nearing the end of this an error came up saying 'setup is starting services', which says to restart the computer to continue. But I can no longer get it past this screen. I've tried rebooting it in safe mode as well.
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Jul 2, 2012
This is an acer aspire laptop that is stuck in hibernation/sleep mode. It has windows 7, the power light blinks, no response whatsoever to windows key or any other keys including ctrl alt del. I have checked without memory and hard drive and have the same results. It will power off but will not get out of hibernation mode while it is turned on.
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Jan 12, 2011
i cannot get to control panel to change or set my password... i let my son use it and he changed it by not knowing what he was doing and now im locked out and cannot get pass the sign in
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Dec 9, 2011
What buttons on keyboard do I use
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Feb 2, 2012
my laptop acer aspire 5532 has corrupted and i want to resore it back to factory settings.
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Apr 6, 2012
how to format acer aspire windows 7
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Jun 22, 2012
how do i down load the recovery disk from your site
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Jul 19, 2012
I would like to know how I can reset my Aspire 5532 Laptop from Yahoo to Google's format and how to just erase all of the used memory, etc.from yahoo. Basically how to start from scratch, with my Aspire 5532 Laptop ?
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Oct 30, 2012
i need recovery disk to reboot my lap and how much would it cost
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Dec 17, 2012
My acer aspire 7741z recovery failed
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Feb 17, 2013
my aspire 5535 wont work and it needs the recovery disk
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Oct 12, 2011
The model is 532h. The hard drive went bad so I replaced it with a brand new hard drive that's smaller in size (120GB vs original 160GB). I first cloned the recovery partition "PQSERVICE" to the new hard drive and then install it, ran alt+F10 but it shows "no bootable device". Alt + F10 worked with the old hard drive and the recovery ran fine but because the drive is bad it gave an error at the end. With the new hard drive the alt+F10 doesn't work at all. I checked in the BIOS and it's there. I changed the partition type to active but still get the same error. I finally use the recovery disk, wiped out everything and the recovery went through till the end (it said successfully) but after reboot I still get "no bootable device" error.
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May 13, 2012
I have an Acer Aspire 5534 laptop and cannot reset my Admin. password and did not set up a recovery disk, is there any other way I can reset the password?
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Aug 13, 2012
Whats the difference between a boot disk and a recovery disk?
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Feb 25, 2011
i wasn't able to shutdown my netbook properly then when i turn it on it shows black screen and when i hit any of the safe mode...none of this work...it's still the same...what will i do?
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Nov 5, 2011
i have a aspire 5750-6493 and i have a problem removing mcafee i have tried to use the unistall program but no luck. kaspersky will no not load because of mcafee. i have recovery disk should i use them and how
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Jun 4, 2012
Our HP died, so we found a Acer Aspire X1430g on clearance at Walmart for $240 so we snatched it up. It was purchased on Friday 6.1.12 and I still do not have it up and running.
When I got it set up I tried activating the Anti virus software that came with it. It just kept saying activating and sat there forever. I tried to visit some websites and some wouldn't load, others would take forever, windows live messenger would not sign in. I did the Acer E recovery since I didn't have a reboot disk made yet. It got all the way to step 29 of 29 and sat there and sat there, not going any further so I shut the computer down. Tried it again, and the same thing happened, it got to step 29 and that's as far as it got. I left the computer alone for 6+ hours while it was on step 29. I'm no expert but I am sure it does not take that long to restore a computer. Frustrated, I chatted with Acer and provided them with the serial number off the side of the unit. He told me that I would have to purchase the recovery disk off their website since the unit was purchased in November 2011. I told him again that it was a brand new unit and he said I would have to fax proof of purchase and serial numbers to prove we just bought it. I asked if there was any way we could check to see if it was installed properly at the factory and he said no, the E recovery was the only way to fix this problem. So, I am really frustrated at why this brand new computer will not work. Is there any other way to get the computer to restore? Should I try it in safe mode? Should I just take the unit back to Walmart?
Walmart's return policy is 15 days with receipt and all paperwork that came with computer.
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Jul 24, 2011
aceraspire one cannot restore operating system or restore system to factory defaults
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Jul 25, 2011
how long does it take to restore my acer aspire 5750 to factory settings?
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Sep 26, 2012
restore acer aspire one to factory settings without CD?
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Oct 13, 2012
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Sep 7, 2011
everytime i try to factory reset my pc with erecovery managment, it never finishes once it gets to the end, it will say installing sysprep - factory mode, 52/52 and never finishes after that. is there any third party software that can factory restore my system? i noticed windows boots just fine even tho i didn't finish the whole software installation process.
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