System Stuck On Opening Animation After Windows Update KB2744842
Sep 23, 2012
I updated my computer last night with this update [KB2744842]. This morning I tried to open windows 7, but it gets stuck in the opening animation. I went into safe mode and try to do system restore, but all the restore points disappeared.... Finally, I tried "Advanced startup options" and chose Last Known Good Configuration (advanced). With this I was finally be able to boot into Windows 7 64-bit, but now my internet would not work either Ethernet or wifi.
I have tried:
netsh winsock rest catalog
netsh int ip reset reset.log
Nothing works...
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Oct 3, 2012
Been trying since 9/21 to install these two updates. I have tried the solutions suggested at Microsoft Community to no avail. I was able to install a Win Defender update today, but not these two
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Oct 25, 2012
My windows update does not like to load! It takes a very long time and sometimes causes explorer to crash! When I checked, I had 92 updates to install. When I click download and install, it would freeze and stay there for a long time. I tried to use the Fix it application, however that gets stuck on "Checking Online for Updates" as well! What should I do? I also tried to update in safe mode, but it wouldn't let me.
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Jan 14, 2013
whenever I open a .bat file it just launches the regular command prompt.This all happened when I went to the "Associate a file extention with a program" section of Control Panel and set .bat files to launch with C:Windowssystem32cmd.exe.
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Sep 29, 2011
I have an e-mail w/ video attachments (I'm sure the file must be too big) that is stuck in my outbox. I'm not able to delete it as I get the message: Windows has already begun transmitting this message. It's been there (in the outbox) for 2 weeks.
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May 13, 2012
I noticed the little windows update avatar on the bottm right on my Windows 7, so decided to check out what the updates are and selected the 1 important update, and 1 optional. Then, it appeared that the update initiated, but only stated 0% complete and 0 data downloading. I waited for about 15 minutes, still nothing and then shut the program down and rebooted. After I rebooted, it took almost 3 times as long to boot up to my desktop. It starts up as normal with the cmos info etc., then the standard blue windows default opening screen with the little circle (like the old hour-glass) showing that something is happening, then the screen goes black for a few minutes, then finally boots up to the desktop. Next, I tried to manually go to the control panel and scroll down to windows updates, when I click on it, all it does is get stuck and I am unable to close the windows update window either manually or through task manager. I eventually have to restart in order to get rid of the windows and control panel windows.
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Feb 18, 2013
My Grandson's laptop is stuck in a windows update nothing seems to clear it. If switched off then re-powered it comes back in exactly the same place.
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Sep 13, 2010
i just installed a clean copy of genuine windows 7 home premium. I let it update and what not but after coming back to look at the computer from awhile of being out, I realized it had been stuck on installing one of the updates (at least 20 had already been successfully installed). I figured i'd stop it and restart the comp and let it continue. Now it won't download any updates it just gets stuck at 0% everytime no matter what updates i pick. I'm using wireless internet but I even tried while it was connected straight up with the ethernet cable for optimum internet speed and still stuck at 0%. I've tried rebooting multiple times but still nothing. I am really trying to avoid having to reinstall the OS again.
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Sep 24, 2011
Shut down my computer as usual and windows update started, but this time, it gets stuck at 4/40 o.o it's been well over 3 hours now and I have stuff to do, what should I do? The first response I got elsewhere was that the update will just restart if I unplugged, but then I did more research and it seems that I might likely get a corrupted windows... What should I do now?
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Aug 12, 2011
my computer is stuck at 3 out of 13 when its installing the updates for windows before it shutdowns, its been stuck for 9+ hours now. i dont know how to stop/ restart the process. When i turn it off and reboot it, it goes straight to the update installing screen.
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Dec 21, 2012
It got stuck at 15%. So I rebooted into Safe Mode, tried System Restore. It failed, so I tried System Recovery Options, that failed too. Then I rebooted it regularly and it tells me that, in fact, System Restore worked. Now what do I do? (Besides backup my stuff.) Try to update Windows manually or do I need to do something before that?
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May 14, 2012
My machine has been stuck on installing this update all night. I think my hard drive may be full, what should I do? Been meaning to format that thing and reinstall windows to it since its just a 40 gig SSD.
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Oct 25, 2011
My laptop is a 1 year old Toshiba Satellite. I've had this problem long enough to forget when it started. I haven't been able to complete a full Windows update because of this problem. I searched for KB2251489 and it said that someone had called and was told this problem was going to be fixed, but the last post in that thread had been in June. Has there been a fix to this yet?
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Sep 6, 2012
Ok over the past week or so windows has been installing the same 3 updates every night! Windows 7 Home Premium 64Bit
So I checked to see if they failed and they were installed successfully!
I have ran 3 different MS Fixit things to no avail. I have tried to update the PC manually however it does not go past 0% on installing the updates it just says preparing updates.
I tried adding 2 optional updates to make it 5 and manually clicking update however it sticks on 0% downloading updates.
I am usually pretty good at troubleshooting and fixing PC problems however this one I am defeated! I do not want to restore if possible, will this take away ANY of my files e.g work I have done I have never had to do it before!
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May 26, 2012
Windows media player stuck on opening media
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Jan 16, 2012
I am running with windows 7 extreme edition x64 but now it stuck on one update file. When I shut down computer or it ask me to restart every time it take update of the same file and after restart, my windows again downloading the same file and a strange (Test Mode Windows Build) thing is appearing just right down corner of the task bar where the digital clock is been displayed. This is the only file which is taking update every time I restart my Workstation. I am giving info of file that is causing update again and again: Update for Windows 7 for x64-based Systems (KB2607576).
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May 22, 2011
Whenever I try to open any browser except IE (Mozilla/Chrome/Opera) or even any Windows System Tools like msconfig, cmd, system information or even System Restore, an alert box is popped up saying :
'The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program'
I have tried all the antivirus and malware removal tools available and the problem remains. I don't want to reinstall my windows!
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Apr 13, 2012
I ran into a problem on my Windows 7 Ultimate x64 on my MSI CR700x notebook a few weeks ago. For some reason, when logging in, after entering my password, I was stuck at the Welcome screen, that blue "waiting cursor" was still circulating, but nothing happened even after 10 minutes.Sometimes I didn't even get to the login screen, because after the "Starting Windows" screen, I was stuck at a black screen, where only the mouse cursor was shown. In both cases, the only way to quit was to shut down the computer using the power button. (in safe mode I could log in without problems)To workaround, I booted up from the recovery CD, and chose System Restore. I could only choose restore points related to Updates, after this, I could boot up and log in one time (!), however, after a second restart the same problem occured, and to even use the PC I needed to do a system restore from the recovery CD before each start. Automatic updates were turned on. After a few days I've had enough of it, so I decided to reinstall Windows, but after 3-4 days the same problem occured again. (updates were still turned on). So for a few weeks I even went back to XP. Now I have Windows 7 installed again, but with Automatic Updates turned off, and the system is working properly for a week now.But I don't want to keep Automatic Updates turned off. Which update causes these problems, and how to uninstall/disable it? Or is there a fix for that since then if it's a known/popular problem?
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Dec 14, 2011
I am stuck with a HP 3740 printer which needs a DLL update file to work. Dont want to go to windows update..
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Jan 15, 2013
I saw on another thread that I should do a system restore from safe mode on my Acer laptop because when I logged into my computer I couldnt open anything. The system restore was completed (I only restored it to a few days earlier) but when my computer restarted it never allowed me to log on and is stuck on the welcome screen with the little circle thing just turning... I am wondering how long it should take after a system restore for my computer to get to the log in screen. It has been about 8 hours now on the welcome screen. I am started to get a little worried and wondering if I should manually restart my computer by holding down the power button, or will that ruin the system restore or somehow damage my computer?
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Mar 14, 2012
The first problem was that it kept booting into the windows startup repair. For a split second i can see windows 7 loading but then it automatically went to the startup repair , after many many reboots i opened the command prompt in windows startup repair and tried fixing the master reboot.Now it gets stuck at loading operating system.Even when i try to boot from the windows 7 CD and Truecrypt rescue disk it still gets stuck at loading operating system.The whole harddrive was encrypted with truecrypt and it use to go to truecrypt bootloader after loading the operating system but it doesn't do that anymore.
Specs :
mobo : Gigabyte GA-890FXA-UD5
cpu: phenom ii x6 1090t
gpu : radeon hd 6950
hard drive : western digital black caviar 1TB
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Aug 4, 2011
I just received a brand new laptop less than 24 hours ago. It's an HP, 4 gig RAM, Windows 7 pre-installed, etc.I was using it all night on the internet, putting my music collection on iTunes, etc. I had a lot of fun and was very impressed with this laptop.The second time I turned on the computer (the first being the initial install), Windows Updates was configuring and installing all of these automatic updates that it downloaded the first time I turned off the computer. I couldn't believe my eyes, it actually said it was configuring over 22,000 updates after I booted it up. Yes, THOUSAND. This went on for less than half an hour.Then it went to "installing" the updates, which had a progress bar that reached 100% in maybe 5 minutes.Then it was "starting Windows".Then it got hung up on a blue "bird" desktop background that said Windows 7 Premium at the bottom. The mouse was completely moveable but there was absolutely no action I could take. I left it like this for 30 minutes thinking, "well, it's just installing, but it really should give me a progress bar so I know what the hell is happening."At the 45 minute mark, I couldn't take it anymore. I called HP (the manufacturer of the laptop) for support. The guy asks me for the serial number, and I regretfully wasn't pleasant. I think I said "serial number? I haven't even owned this computer for 12 hours yet!"Anyway, he had me force a shutdown. And then upon booting the computer, I got the "this computer wasn't shut down properly". This is complete BS for a computer that even as I write this,hasn't been in my possession 24 hours yet. I am returning this piece of crap, but I want to know how can I prevent this from happening to the next computer I purchase. Is it necessary to not use Windows Updates, because whoever made these has their head up their ***? I mean "configuring 22,687 updates" on a brand new, 64-bit Windows 7 machine?
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Oct 19, 2011
I have had Win 7 installed for a while now).
Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERSCLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05: AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.2.0.0.256.1
Locale Id: 1033
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Oct 6, 2009
I have installed Win 7 RTM on several PCs and I like the new Win7 animation (the windows colors rotating then merging into the logo symbol). For some reason on my HP Mini 5101 this animation is replaced by the older Vista animation (the line of dashes moving left to right over "Microsoft Corp".. Is this "normal" or is there something I can do to change it to the Win 7 animation?
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Oct 14, 2010
Every time I would boot up instead of the boot animation of windows 7. I get a loading bar instead how do I change this?
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Aug 11, 2011
My Windows 7 x64 desktop box developed a problem this morning with the ACLS file that Windows diagnostics could not fix. After several attempts, I decided to do a non-destructive re-set via the recovery management software included with the box (eMachines 1331, which came with no disks, only recovery partition).
The process seemed to go smoothly, but the Restore Progress screen has been sitting at 'Please wait a moment...' for well over an hour now and I'm puzzled. Shouldn't there be some sort of progress bar indicating how long remaining in the process, or is it meant to just sit on the 'Please wait a moment...' with the trailing dots cycling from 1 to 5 dots as it is doing?
The drive is 683 gigs usable, with about 50% in use for files and programs.
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Apr 12, 2011
yesterday I was enjoying a match of league of legends on my computer and it completely froze up on me. I had no option but to give it the hard shutoff, so I held down the power button. Upon starting my computer back up, I was brought into system repair. It tried to repair and then said it could not be repaired, and so I restarted it. It then said it went into repairing once again and said it may take up to an hour. A minute later it said the errors were fixed, and restarted the system for me. It then continued to do that and has been doing that every time I restart it.I tried logging in to safe mode but it just brought me into system repair.I tried to restore to an earlier point but the restore failed.I tried using a Windows 7 Reinstall disk and had odd results. The first time it said a file was missing during the expanding files. The Second time it got to completing install and then said the disk was missing files to complete and to contact the disk manufacturer. I'm currently running it one more time to see if I can get it to work.All I have plugged in is the mouse, the keyboard, and the monitor.
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May 28, 2011
I have a windows 7 hp touchsmart that is stuck on systrm repair. The compurer was working fine yesterday, but was playing a sims game on it. I forgot to remove it and turned off the computer with it in.
Now, as I titried to turn it on today, it wen straight to system repair. I have used the system restore three times already and it says succesful, but it keeps on foing the same thing over and over again.i have run a few tests and its says everything is fine.
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Jun 15, 2012
It would get about 3/4 of the way through the 2nd part of chkdsk where it's checking the indexes and then the screen would go dark, the system was still running, but I couldn't see or do anything. I posted in here and someone answered with a hotfix from microsoft. I never could get that hotfix to run and had the problem for maybe 3 or 4 weeks, then all of a sudden the problems went away.
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Mar 31, 2011
I seem to get all sorts of lines on any animation and the animation flickers.
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May 21, 2011
I cannot find an answer to this, why this is happening, done several installations of Windows 7(32 or 64 bit) but it will never show correctly the boot animation. It only does show it when it wakes up from sleep, which the computer fails to hibernate or enter sleep mode.
An example of what happens on boot is in this video:
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