Windows Update Stuck At 0%?
Sep 13, 2010
i just installed a clean copy of genuine windows 7 home premium. I let it update and what not but after coming back to look at the computer from awhile of being out, I realized it had been stuck on installing one of the updates (at least 20 had already been successfully installed). I figured i'd stop it and restart the comp and let it continue. Now it won't download any updates it just gets stuck at 0% everytime no matter what updates i pick. I'm using wireless internet but I even tried while it was connected straight up with the ethernet cable for optimum internet speed and still stuck at 0%. I've tried rebooting multiple times but still nothing. I am really trying to avoid having to reinstall the OS again.
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Oct 25, 2012
My windows update does not like to load! It takes a very long time and sometimes causes explorer to crash! When I checked, I had 92 updates to install. When I click download and install, it would freeze and stay there for a long time. I tried to use the Fix it application, however that gets stuck on "Checking Online for Updates" as well! What should I do? I also tried to update in safe mode, but it wouldn't let me.
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May 13, 2012
I noticed the little windows update avatar on the bottm right on my Windows 7, so decided to check out what the updates are and selected the 1 important update, and 1 optional. Then, it appeared that the update initiated, but only stated 0% complete and 0 data downloading. I waited for about 15 minutes, still nothing and then shut the program down and rebooted. After I rebooted, it took almost 3 times as long to boot up to my desktop. It starts up as normal with the cmos info etc., then the standard blue windows default opening screen with the little circle (like the old hour-glass) showing that something is happening, then the screen goes black for a few minutes, then finally boots up to the desktop. Next, I tried to manually go to the control panel and scroll down to windows updates, when I click on it, all it does is get stuck and I am unable to close the windows update window either manually or through task manager. I eventually have to restart in order to get rid of the windows and control panel windows.
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Feb 18, 2013
My Grandson's laptop is stuck in a windows update nothing seems to clear it. If switched off then re-powered it comes back in exactly the same place.
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Sep 24, 2011
Shut down my computer as usual and windows update started, but this time, it gets stuck at 4/40 o.o it's been well over 3 hours now and I have stuff to do, what should I do? The first response I got elsewhere was that the update will just restart if I unplugged, but then I did more research and it seems that I might likely get a corrupted windows... What should I do now?
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Aug 12, 2011
my computer is stuck at 3 out of 13 when its installing the updates for windows before it shutdowns, its been stuck for 9+ hours now. i dont know how to stop/ restart the process. When i turn it off and reboot it, it goes straight to the update installing screen.
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Dec 21, 2012
It got stuck at 15%. So I rebooted into Safe Mode, tried System Restore. It failed, so I tried System Recovery Options, that failed too. Then I rebooted it regularly and it tells me that, in fact, System Restore worked. Now what do I do? (Besides backup my stuff.) Try to update Windows manually or do I need to do something before that?
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May 14, 2012
My machine has been stuck on installing this update all night. I think my hard drive may be full, what should I do? Been meaning to format that thing and reinstall windows to it since its just a 40 gig SSD.
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Oct 25, 2011
My laptop is a 1 year old Toshiba Satellite. I've had this problem long enough to forget when it started. I haven't been able to complete a full Windows update because of this problem. I searched for KB2251489 and it said that someone had called and was told this problem was going to be fixed, but the last post in that thread had been in June. Has there been a fix to this yet?
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Sep 6, 2012
Ok over the past week or so windows has been installing the same 3 updates every night! Windows 7 Home Premium 64Bit
So I checked to see if they failed and they were installed successfully!
I have ran 3 different MS Fixit things to no avail. I have tried to update the PC manually however it does not go past 0% on installing the updates it just says preparing updates.
I tried adding 2 optional updates to make it 5 and manually clicking update however it sticks on 0% downloading updates.
I am usually pretty good at troubleshooting and fixing PC problems however this one I am defeated! I do not want to restore if possible, will this take away ANY of my files e.g work I have done I have never had to do it before!
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Sep 23, 2012
I updated my computer last night with this update [KB2744842]. This morning I tried to open windows 7, but it gets stuck in the opening animation. I went into safe mode and try to do system restore, but all the restore points disappeared.... Finally, I tried "Advanced startup options" and chose Last Known Good Configuration (advanced). With this I was finally be able to boot into Windows 7 64-bit, but now my internet would not work either Ethernet or wifi.
I have tried:
netsh winsock rest catalog
netsh int ip reset reset.log
Nothing works...
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Jan 16, 2012
I am running with windows 7 extreme edition x64 but now it stuck on one update file. When I shut down computer or it ask me to restart every time it take update of the same file and after restart, my windows again downloading the same file and a strange (Test Mode Windows Build) thing is appearing just right down corner of the task bar where the digital clock is been displayed. This is the only file which is taking update every time I restart my Workstation. I am giving info of file that is causing update again and again: Update for Windows 7 for x64-based Systems (KB2607576).
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Apr 13, 2012
I ran into a problem on my Windows 7 Ultimate x64 on my MSI CR700x notebook a few weeks ago. For some reason, when logging in, after entering my password, I was stuck at the Welcome screen, that blue "waiting cursor" was still circulating, but nothing happened even after 10 minutes.Sometimes I didn't even get to the login screen, because after the "Starting Windows" screen, I was stuck at a black screen, where only the mouse cursor was shown. In both cases, the only way to quit was to shut down the computer using the power button. (in safe mode I could log in without problems)To workaround, I booted up from the recovery CD, and chose System Restore. I could only choose restore points related to Updates, after this, I could boot up and log in one time (!), however, after a second restart the same problem occured, and to even use the PC I needed to do a system restore from the recovery CD before each start. Automatic updates were turned on. After a few days I've had enough of it, so I decided to reinstall Windows, but after 3-4 days the same problem occured again. (updates were still turned on). So for a few weeks I even went back to XP. Now I have Windows 7 installed again, but with Automatic Updates turned off, and the system is working properly for a week now.But I don't want to keep Automatic Updates turned off. Which update causes these problems, and how to uninstall/disable it? Or is there a fix for that since then if it's a known/popular problem?
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Dec 14, 2011
I am stuck with a HP 3740 printer which needs a DLL update file to work. Dont want to go to windows update..
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Aug 4, 2011
I just received a brand new laptop less than 24 hours ago. It's an HP, 4 gig RAM, Windows 7 pre-installed, etc.I was using it all night on the internet, putting my music collection on iTunes, etc. I had a lot of fun and was very impressed with this laptop.The second time I turned on the computer (the first being the initial install), Windows Updates was configuring and installing all of these automatic updates that it downloaded the first time I turned off the computer. I couldn't believe my eyes, it actually said it was configuring over 22,000 updates after I booted it up. Yes, THOUSAND. This went on for less than half an hour.Then it went to "installing" the updates, which had a progress bar that reached 100% in maybe 5 minutes.Then it was "starting Windows".Then it got hung up on a blue "bird" desktop background that said Windows 7 Premium at the bottom. The mouse was completely moveable but there was absolutely no action I could take. I left it like this for 30 minutes thinking, "well, it's just installing, but it really should give me a progress bar so I know what the hell is happening."At the 45 minute mark, I couldn't take it anymore. I called HP (the manufacturer of the laptop) for support. The guy asks me for the serial number, and I regretfully wasn't pleasant. I think I said "serial number? I haven't even owned this computer for 12 hours yet!"Anyway, he had me force a shutdown. And then upon booting the computer, I got the "this computer wasn't shut down properly". This is complete BS for a computer that even as I write this,hasn't been in my possession 24 hours yet. I am returning this piece of crap, but I want to know how can I prevent this from happening to the next computer I purchase. Is it necessary to not use Windows Updates, because whoever made these has their head up their ***? I mean "configuring 22,687 updates" on a brand new, 64-bit Windows 7 machine?
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Jan 19, 2011
I have a five-month old HP Compaq Presario Laptop, which has been working fairly decently (I've had a few virus scares, and my Norton quarrentined something a twenty days ago). On HP's advice, I just updated the BIOS on my laptop. It's currently stuck at Verifying New Bios Image, and it's at 100% - It's been stuck that way for a half-hour plus.
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Nov 3, 2011
How to View Windows Update History Details in Windows 7 ?
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Jun 21, 2010
How to Uninstall a Windows Update in Windows 7 ?
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Oct 12, 2011
Is this file safe to have operating on my computer???
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Apr 22, 2012
I use iTunes because I have an ipod touch, iTunes wants me to update it before i will sync my ipod touch. It won't update it tells me to download only the update threw the software, I've done a google search and no one that posted a fix had one that worked, i've have this issue before and i tried to uninstall and reinstall itune and nothing worked.
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Nov 21, 2011
I have an HP Dx7500 that run perfectly.Before making any change i made a checkpoint for future restore. Than i update my AHCI driver (Instead regular IDE) to "Intel ICH/10R SATA AHCI controller" and windows update can't run, no error.. just clicking and nothing move.I fix it for now with system restore.. but i want my hardware to be most updated.
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Oct 6, 2011
Previously i used Auslogic Boostspeed to optimize my computer. Instead it backfired and deleted my System 32. After i reinstalled my Windows normally and got my programs fixed i can't update through Windows Update. Nor can i reinstall or unistall Microsoft Word 2010. It comes up with the error code "80070643".
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Nov 9, 2011
As you can see in this picture, i can't successfully install certain KB security updates. I downloaded the "Hotfix for Windows" as you can see
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Jan 15, 2013
OK, first I have to say I am a complete piker with this stuff. If I have to do anything that requires changing the BIOS or registry or anything like that, I am gonna have to pay someone to fix this.OK, here is my problem. Windows update fails with a code 8007370B. I have Windows 7 Pro, a Dell XPS 9100 with 16GB RAM, which I added, as well as a Asus ENGTX460 Top video card. The system has worked great with this configuration for well over a year. I use MSE as security, and Zone Alarm for the firewall.I have been getting this code since October. I tried doing the windows troubleshoot and fix links, I tried Fixit, I tried System Restore, nothing worksThe system also says under last time updated "Never" and it displays no record
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Aug 30, 2012
For over a month our HP Compac Presario CQ57 displayed that our Windows 7 might not be genuine. Hence, the computer keeps crashing. This morning the computer crashed and would not come back on again. The computer is stuck on Welcome. I finally got back into the computer and put a product key number, which I took from my other new computer, and it stated that the PN was accepted. However, we are still having the same problem. It will not start in Safe Mode, it will not work if we do a repair, because it asks for a cd, which we did not get with our computer. What can we do get our computer to go past the welcome screen?
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Jan 2, 2012
I did an update of Windows last week, which included two critical fixes (I think both were related to .NET) and two "optional" security updates. I updated, rebooted, and now Windows Update no longer works: the icon is missing from the menu item, and when I click it nothing happens. The Windows Update service is running; tried restarting that as well. Tried a .NET cleanup utility, but all that seemed to do was remove or break one of the .NET version installations (a game that uses .NET complained after running the utility, and stopped complaining after I manually re-installed .NET 3.5 and updates).
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Jan 7, 2012
I've seen many different discussions about this but they don't have the same problem I have.but in the recovery disk but this is what it says
Problem Event Name:StartupRepairOffline
Problem Signature 01: 6.1.7600.16385 Problem Signature 02: 6.1.7600.16385 Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: ExternalMedia Problem Signature 06: 1 Problem Signature 07: NoOsInstalled
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
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Jun 29, 2012
I can only access my main computer running windows 7 64 bit in safe mode + networking - normal access gets stuck on welcome screen after entering password just prior to loading desktop. In safe mode looking at icon notification (show hidden icons) I saw windows update stating 'is downloading updates (71% complete) (whatever I have done 71% remains constant) running windows update troubleshooter finds problems I get two lines of results both saying 'Repair Windows update components Not fixed. I Have tried previous good configuration, system restore, (to 2 days ago prior to a windows update installation) and disabling windows update service. none of these have made any difference still stuck on welcome screen if I do normal start up. Also nothing happens when I try to run windows update from Start and All Programs, no error message just nothing
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