Brand New Laptop - Stuck On Blue "Bird" Screen After Windows 7 Automatic Update Install
Aug 4, 2011
I just received a brand new laptop less than 24 hours ago. It's an HP, 4 gig RAM, Windows 7 pre-installed, etc.I was using it all night on the internet, putting my music collection on iTunes, etc. I had a lot of fun and was very impressed with this laptop.The second time I turned on the computer (the first being the initial install), Windows Updates was configuring and installing all of these automatic updates that it downloaded the first time I turned off the computer. I couldn't believe my eyes, it actually said it was configuring over 22,000 updates after I booted it up. Yes, THOUSAND. This went on for less than half an hour.Then it went to "installing" the updates, which had a progress bar that reached 100% in maybe 5 minutes.Then it was "starting Windows".Then it got hung up on a blue "bird" desktop background that said Windows 7 Premium at the bottom. The mouse was completely moveable but there was absolutely no action I could take. I left it like this for 30 minutes thinking, "well, it's just installing, but it really should give me a progress bar so I know what the hell is happening."At the 45 minute mark, I couldn't take it anymore. I called HP (the manufacturer of the laptop) for support. The guy asks me for the serial number, and I regretfully wasn't pleasant. I think I said "serial number? I haven't even owned this computer for 12 hours yet!"Anyway, he had me force a shutdown. And then upon booting the computer, I got the "this computer wasn't shut down properly". This is complete BS for a computer that even as I write this,hasn't been in my possession 24 hours yet. I am returning this piece of crap, but I want to know how can I prevent this from happening to the next computer I purchase. Is it necessary to not use Windows Updates, because whoever made these has their head up their ***? I mean "configuring 22,687 updates" on a brand new, 64-bit Windows 7 machine?
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Jan 23, 2013
I am new here and I hope I don't have to stay here for too many days.. I was excited to get my new beast of a computer I paid so much for up and running, and it gives me a BSOD on 3 different Windows CD's one minute or so into the installation.
Motherboard: gigabyte ga-z7x-ud5h
CPU: i7 3770k
750W PSU
16 GB Ram
PC store won't accept returns and is refusing free repair/check up.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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Feb 23, 2012
I've notice that Windows Update, after just installing the OS, gives you some optional updates, and those updates are the drivers for your devices, and it seems that if an update for that drivers goes out, Windows will let you know so if you want to download it you can do so. Now my question is, Is it better to go to the manufacturers website and download the latest driver manually or is it just the same to let windows search for it automatically and download them when there is an update?...
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Aug 27, 2011
Ok every time my computer turns of at night it installs the updates for windows and when i turn my computer on i get the blue screen. Anyway to fix this or i just will never be able to install the updates. Also im using a pirated version of windows. I also wanted to know if i get a real version of windows if ill be able to update it with no problem?
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Dec 14, 2011
I have tried shutting it down, when I turn it back on it goes straight to that screen again, no startup or anything. I tried shutting off and unplugging. Turns on straight to blue intel desktop screen again. Tried shutting down, unplugging, pressing power again to make sure it's off. Same thing.
Tried CTRL ALT DELETE, no response. Tried throwing keyboard...nothing...
But why would it stay on this screen even after shut down and unplud for more then 30 seconds? More than a minute?
It is like it was never turned off, and it gives me no options to boot from my backup drive or F8. just turns on to blue intel screen? Running windows 7...
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Dec 26, 2012
I can not get my computer to start up. I have gone through the recovery start up, pressing F8 to get to the screen, after pressing system recovery, it just takes me to a blue screen and then back to the page that tells you windows failed to start up normally. I have tried safe mode, the same thing happens and then I tried last known good configuration. That led me back to a blue screen with nothing happening except the lights on the front of the computer blinking white several times, then orange back and forth. At one point it did go to a black screen with the lights on the front blinking, but it did that forever and nothing happened
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Nov 8, 2009
It seems like each time I do the windows update for my "Realtek Semiconductor Corp. - Network - Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI NIC", when I restart i get a blue screen sayingDRIVER_IRQL_NOT_LESS_OR_EQUAL.
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Aug 12, 2011
my computer is stuck at 3 out of 13 when its installing the updates for windows before it shutdowns, its been stuck for 9+ hours now. i dont know how to stop/ restart the process. When i turn it off and reboot it, it goes straight to the update installing screen.
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Jul 31, 2012
Brand new Toshiba laptop. Trying to install Microsoft 2007. I have an unlimited use Microsoft CD. What is the issue??? Installed on several office computers and never had this issue!
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Jan 27, 2010
My computer did an update last night, and when the computer started up, when the windows flag moved around for about 10 sec all of a sudden the blue screen comes up counting (I think the "dumping physical memory" ) then the computer restarts and I select launch startup repair, that does not work, then I try to just startup the computer normally, and that does not work either. I don't know what to do.
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Jan 1, 2012
I keep getting a blue screen of death that says bad pool header after my webroot was upgraded to webroot secure anywhere. Whould i turn webroot off to see what happens?
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Feb 8, 2012
I have a Levona G570 laptop. Windows is getting stuck on the welcome screen and also when I try booting in safe mode all I get is the safe mode in all 4 corners with a black screen, i can see the cursor also.
I tried doing a startup repair and the first couple times I tried would just keep going for over 5-6 hours, finally it did it again and gave me this error message along with it saying something along the lines of "Windows cannot automattically fix this"
Problem Signature
Problem Event Name" Startup Repair Offline
Problem Signature 01: 6.1.7600.16385
Problem Sig. 02: 6.1.7600.16385
Problem Sig. 03: Unknown
Problem Sig. 04: -1
Problem Sig. 05: System Disk
Problem Sig. 06: 1
Problem Sig. 07: No OS Installed
OS version: 6.1.7601.2.1.0.256.1
Local ID: 1033
Computer was working fine yesterday, shut it down then this happened out of nowhere? Laptop did not come with any Install Disc at all.
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Oct 30, 2011
I just recently built a computer but im having trouble installing win7 home premium 64bit. Its a brand new OEM copy. When i finish installing from the disk and my comp reboots I blue screen when trying to load windows. It also never asked for my license code which i thought was weirdprocessor is AMD FX4100Motherbord ASUS M5a97EVOI can tell you the rest but i figured it shouldnt matter for this
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Dec 26, 2012
I recently purchased a Dell XPS 15 (l521x) that came with Windows 8. The system boots from the hard drive through UEFI by default, so I think the hard drive is already GPT. I am attempting to install Windows 7 from a UEFI bootable USB. The system goes through the 'copying files' phase and then goes to the Starting Windows screen. As the colored dots of the Windows logo are circling, the system freezes. Can someone help me fix this problem? The following are the steps I took in order to install Windows 7:
- Formatted a brand new 4GB USB drive to FAT32
- Downloaded Windows 7 ISO (I have a key)
- Extracted ISO files to USB
- Made adjustments so that USB is UEFI bootable (efi/boot/bootx64.efi)
- In BIOS, set SATA Operation to AHCI and disabled Secure Boot
- Select USB drive from UEFI boot menu
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Dec 19, 2011
one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again...thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!
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Jan 1, 2013
i recently install new updates on my laptop , after downloading and installing and asking me to restart my computer ,i did choose to restart now . After booting up again it is now stuck on windows 7 logo screen on startup. I tried booting up on safe mode and last known good config. but it didn't work. Also tried to use windows installation disk but it doesn't work either it just keep loading on "setup is starting" also tried "repair my computer" option but it just show me just a plain black screen
i had a Toshiba satellite laptop l745d with a6 vision AMD graphic card,windows 7 ultimate x64 os , 4gb of ram quadcore
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Feb 13, 2013
I dropped my laptop this weekend. But it still worked for a few minutes before it froze. So I powered it off and tried to turn it back on. It turns back on just fine, but will continuously load the "Starting Windows" screen. I tried doing diagnostics and repairs, nothing. When I load it in safe mode, it loads up until the ClassPNP.sys, and then freezes.
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Nov 8, 2011
windows 7 won't install ,blue screen of death comes up & tells me a problem has been detected & windows has shut down 2 prevent damage to your computer, tells me to check for viruses & remove any newly installed hard drives or hard drive controllers then run chkdsk/f to check for hard drive corruption. technical information *** stop:0x0000007b(0x80786b58,0xc0000034,0x00000000,0x00000000. used cd to instal is brand new pc with no previous software , also can't find drivers?
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May 26, 2012
after installing window 7 and loading for first use then i receive blue screen.
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Dec 4, 2012
So I had finally got my first build ever running a few hours ago. Was so excited. I used the program wintoflash to copy my windows installation cd to my flash drive. Popped the flash drive in my new rig and booted it up. It went to installation and took a bit of time to completely install. As it restarted after install the windows startup came up and was continuously going for quite some time and never stopped. So where I am at is that I cant get past the start up screen.
I have tried so much. I pulled out the second stick of ram, the gpu.. ran memory check with no errors, tried re installing windows in many ways (different partitions).I tried running in safe mode but it just gets stuck at disk. The only thing I knoticed is that windows 7 installs faster the second time around, even after deleting all the memory on the hard drive (advanced option during install). I have browsed the web and nothing has helped. Just got a new mobo after replacing the last defected one today, so that cannot be the problem. Completely and utterly frustrated to be presented with another speedbump after all this hard work to get it running.
My rig:
Intel i-5 3rd gen.
Kingston hyperx 2x8gb
AsRock b75m-dgs motherboard.
nvidia gt 440
Western Digital Caviar 250gb 7200.
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Sep 20, 2012
I originally had a Windows XP computer which I upgraded to Windows 7. My computer crashed yesterday and I got stuck with a reboot error where it would load through the Windows XP screen but get stuck on "Setup is restarting" blue screen and it just sits there. So I tried to just put Windows XP on the computer since I couldn't get anything to work. No Safe Mode, no Debugging nothing would work. Well I partially installed Windows XP on my D: drive and I am able to boot from the disk but C: drive says "System Reserved" and running from my D drive, all i have is a Recycling bin. I tried to setup a connection to the internet but it isn't recognizing anything ( since there is no connection wizard ). Point is I'm able to get into Windows, only it seems I have the files but nothing works.
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Jan 29, 2012
I bought a hp laptop about a year ago and have been having a problem for the last couple days. I have windows 7 and when I go to start the laptop up it shows the HP screen then goes to the windows screen like its loading but then goes back to the hp logo and is stuck. I ran a HDD test and memory test those came back good. I tried to go into safe mode it acts like it loading then shows a blank screen. I try to do a system recovery and system restore the screen stays blank. I also took the battery out and press the power button down but that hasn't work. It's no longer under warrenty.
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Dec 27, 2012
Ive been running Win 7 Ultimate 64 for over a year with no problems. For Christmas I got a new HD because my old ones were full. I copied my files from my two old hard drives to the new one and then tried to do a clean install. After the installation when windows boots for the first time it works, but the picture has about two inches of black space all around and the resolution is at like 800x600. Im pretty sure the only thing i need to do to fix that is install and update my graphics drivers. The problem is after I start installing updates I have to restart windows. When it boots up for the second time all the black space is gone and the picture looks right but it always stops right after the black windows loading screen on the default background with no icons, only my curser. Ive tried to install windows again but the same thing happens. Ive tried safe mode and last known good config. Startup repair finds no problems at all. And when i restore with a system image the problem comes back as soon as I update something then restart.
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Mar 6, 2011
I recently built a computer, and tried to install Windows 7 OEM on it, but it gets stuck at the screen where it says starting windows and the logo appears. The logo gets smaller and larger. I've been told it might be something with the RAM, but tested it out and that's not the problem.
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Jun 3, 2011
When starting up get blue screen and says it is trying to repair problems. Was working fine when turned off a few days ago.
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Jan 4, 2013
Blue screen crashes are frequently occurring in my laptop. If it runs for 2 hours continuously.
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Jan 19, 2013
i just bought a new pc and i'm trying to install the SO windows 7 x64
its a fx 6300
500 gb hd
ASUS motheroard m5a78l-m lx
4 gb ram corsair
no vga yet
well, boot it normally, select the C: to install,remove my usb devices, and them, on the last step: "finishing installation" it suddendly goes to blue screeni installed windows xp and it run perfecly, no issues, but i want 7!i read in manual the "qualified vendors list on asus m5a78l-m lx", and my corsair 4gb isnt there, can be that?but in xp worked perfecly the memory could be seen on my computer properties?
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Jul 11, 2012
recently I found that my computer running Windows 7 Home Premium is becoming slower. And the annoying thing is that, when my computer plays music or video, the audio occasionally becomes the BUZZ sound, with the discrete "jumping" of mouse cursor if it's moving.Once when the issue was bad, a Bluescreen occured with an infinitely repeating noise (buzzing again and again), and the screenshot of the Bluescreen is uploaded.
Some specs:
Windows 7 Home Premium on Laptop Dell V130
2G RAM, (usually 85% is used);
CPU: i3 @ 1.30GHz
Processes: 81 (as currently - too many?)
Services started: ~80
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Jul 1, 2011
I've always wondered if running a manual automatic update (XP, Vista, 7) while you have auto updates turned on would slow things down? Often times I'm updating manually and then the icon pops up saying it is downloading or there are updates ready. Does Windows Update detect if there's already an update going or will it re-download the entire update?
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Dec 26, 2012
For the past month, every time windows update automatically reboots my computer to finish the updating process, the computer shuts down, fades to black, but then something curious happens. Instead of the BIOS coming up, the screen remains black, and every single fan in my system (GPU, CPU, and 3 other case fans) spin up to full speed and remain there, with the pc never rebooting. I thought this was a BIOS issue, so I updated my BIOS, but this did not fix the issue. All my drivers are updated, and there are no yellow exclamation marks beside any items in Device Manager. My system is running 64 Bit Windows 7 Ultimate, SP1.
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