Laptop Stuck On Windows Welcome Screen?
Feb 8, 2012
I have a Levona G570 laptop. Windows is getting stuck on the welcome screen and also when I try booting in safe mode all I get is the safe mode in all 4 corners with a black screen, i can see the cursor also.
I tried doing a startup repair and the first couple times I tried would just keep going for over 5-6 hours, finally it did it again and gave me this error message along with it saying something along the lines of "Windows cannot automattically fix this"
Problem Signature
Problem Event Name" Startup Repair Offline
Problem Signature 01: 6.1.7600.16385
Problem Sig. 02: 6.1.7600.16385
Problem Sig. 03: Unknown
Problem Sig. 04: -1
Problem Sig. 05: System Disk
Problem Sig. 06: 1
Problem Sig. 07: No OS Installed
OS version: 6.1.7601.2.1.0.256.1
Local ID: 1033
Computer was working fine yesterday, shut it down then this happened out of nowhere? Laptop did not come with any Install Disc at all.
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Jan 1, 2013
i recently install new updates on my laptop , after downloading and installing and asking me to restart my computer ,i did choose to restart now . After booting up again it is now stuck on windows 7 logo screen on startup. I tried booting up on safe mode and last known good config. but it didn't work. Also tried to use windows installation disk but it doesn't work either it just keep loading on "setup is starting" also tried "repair my computer" option but it just show me just a plain black screen
i had a Toshiba satellite laptop l745d with a6 vision AMD graphic card,windows 7 ultimate x64 os , 4gb of ram quadcore
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Feb 13, 2013
I dropped my laptop this weekend. But it still worked for a few minutes before it froze. So I powered it off and tried to turn it back on. It turns back on just fine, but will continuously load the "Starting Windows" screen. I tried doing diagnostics and repairs, nothing. When I load it in safe mode, it loads up until the ClassPNP.sys, and then freezes.
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Jan 29, 2012
I bought a hp laptop about a year ago and have been having a problem for the last couple days. I have windows 7 and when I go to start the laptop up it shows the HP screen then goes to the windows screen like its loading but then goes back to the hp logo and is stuck. I ran a HDD test and memory test those came back good. I tried to go into safe mode it acts like it loading then shows a blank screen. I try to do a system recovery and system restore the screen stays blank. I also took the battery out and press the power button down but that hasn't work. It's no longer under warrenty.
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Aug 4, 2011
I just received a brand new laptop less than 24 hours ago. It's an HP, 4 gig RAM, Windows 7 pre-installed, etc.I was using it all night on the internet, putting my music collection on iTunes, etc. I had a lot of fun and was very impressed with this laptop.The second time I turned on the computer (the first being the initial install), Windows Updates was configuring and installing all of these automatic updates that it downloaded the first time I turned off the computer. I couldn't believe my eyes, it actually said it was configuring over 22,000 updates after I booted it up. Yes, THOUSAND. This went on for less than half an hour.Then it went to "installing" the updates, which had a progress bar that reached 100% in maybe 5 minutes.Then it was "starting Windows".Then it got hung up on a blue "bird" desktop background that said Windows 7 Premium at the bottom. The mouse was completely moveable but there was absolutely no action I could take. I left it like this for 30 minutes thinking, "well, it's just installing, but it really should give me a progress bar so I know what the hell is happening."At the 45 minute mark, I couldn't take it anymore. I called HP (the manufacturer of the laptop) for support. The guy asks me for the serial number, and I regretfully wasn't pleasant. I think I said "serial number? I haven't even owned this computer for 12 hours yet!"Anyway, he had me force a shutdown. And then upon booting the computer, I got the "this computer wasn't shut down properly". This is complete BS for a computer that even as I write this,hasn't been in my possession 24 hours yet. I am returning this piece of crap, but I want to know how can I prevent this from happening to the next computer I purchase. Is it necessary to not use Windows Updates, because whoever made these has their head up their ***? I mean "configuring 22,687 updates" on a brand new, 64-bit Windows 7 machine?
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Apr 20, 2011
I now have another issue with my pretty new laptop. Windows won't start up. Well it starts up but when I get to the password screen and type that in my laptop just gets stuck on the welcome screen. I don't know what to do fix it. This all started last night when I accidentally pulled the power cord out of the wall and the CPU shut down. The battery pack wasn't in( didn't wanna bust my battery)
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May 19, 2011
I Have a HP Dv4 Laptop runninh windows 7 that is not booting into windowsIt is getting stuck at the windows log on screenIt won't let me boot into safe mode.I was able to get all of the data off by using a Ubuntu CD and copying information to an external HD. The windows repair option is not working
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Dec 12, 2012
windows 7 only gets pas welcome screen if chkdsk run first then rebooted again
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Jan 12, 2012
last night i installed some updates from windows update on my windows 7 Ultimate 64bit and then when i restarted my Computer at the point that it says welcome it doesnt open my Os i have to wait for like 3minutes and then it appears a Blue screen that says something about Physical memory and with big Letters this one... INTIALIZATION_FAILED i tried to make a fix of my startup but doesnt work itried to recover my windows in a previous date but i get the same and safe mode is not working at all..
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Feb 25, 2012
So I go on Windows, and I get to the welcome screen, after I enter my password, the spinney loader thingy just goes forever. I have to manually shut down and start back up multiple times before I can successfully logon again. After I finally got on, I saved the even log into a file, this includes all events since i turned it on and it got stuck. This occurance of the stuck welcome screen happens every once in a while
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May 21, 2011
I've had Windows 7 installed for approx. a year without this problem occurring in the past. There was an update last night which I applied on shutdown. This morning, when I boot up my machine, it went to the login screen. After logging in, the screen is stuck on the "Welcome" and the spinning wheel. I restarted and booted into safe mode with success, and attempted to restore to the point before the updates. Same problem occurred, and when I rebooted into safe mode, it said that System Recovery was not able to find the previous restore point. I then tried the restore point before that, and the same problem occurred. Also, my hard disks appear to be functioning fine.
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Feb 25, 2012
I go on Windows, and I get to the welcome screen, after I enter my password, the spinney loader thingy just goes forever. I have to manually shut down and start back up multiple times before I can successfully logon again. After I finally got on, I saved the even log into a file, this includes all events since i turned it on and it got stuck. This occurance of the stuck welcome screen happens every once in a while please help me! Here is my events log (sorry no minidump or anything like that.
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Jun 25, 2012
I have had an issue the past week with my computer both loading and shutting down and I also have an issue with hiccups during gaming...
I have downloaded Malwarebytes and Superantispyware to see if I have also attempted to update all my drivers via windows 7 option
computer specs:
Intel Core 2 Quad Q6600 not overclocked
2x 2GB Mushkin Enhanced Redline DDR2 Ram
2x 2GB corsair DDR2 Ram
EVGA Superclocked GeForece GTX 560 Ti
EVGA Nvidia nForce 750i SLI
Antec High Current Gamer 900w PSU
Western Digital Raptor 160GB 10000RPM (Dont remember exact one)
Windows 7 64-bit Home Premium
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Sep 11, 2012
Doing a Normal startup, or booting from the Windows 7 cd it will get so far as the Starting Windows screen, the Microsoft copy-write shows up briefly greyed out some, and just sits there. In Safe Mode, it loads everything seemingly, lastly avgidsha.sys, then sits on Please wait...I have narrowed it down to hot the HDD or memory. I've put another HDD with Windows 7 on it, getting the same results. The MemTest 86+ cd actually loads and runs, came up 100% with no errors. Other suggestions that I have found use bootable CDs that want to start Windows first.The Windows 7 CD, Windows Defender Offline, Windows Recovery disk all get stuck at the same place as the HDD, the Starting Windows screen
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Dec 15, 2012
I have tried to repair from the disk and I have tried a system restore. It will only start in safe mode without extra functionality. It happened yesterday when my power after out ran.
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Apr 19, 2011
I rebooted my PC after installing the latest version of iTunes, and upon reboot I couldn't get past the motherboard splash screen. I tried removing each stick of RAM individually, I tried removing the battery, but finally it was clearing the CMOS which helped me at least get past the mobo splash screen (after pulling out all of the USB devices plugged in otherwise it would also freeze), but now it gets stuck on the Windows 7 loading screen.
I tried entering the Windows 7 repair function, but it freezes on a black screen (I waited about 20 minutes).
I tried booting into safe mode, but it gets stuck while loading this file: AVGIDSEH.sys
Now since I can't even boot into windows to try to do any kind of diagnosis, I figured I would create a USB drive portable version of Windows 7.
My question is, if I manage to boot into my portable Windows, what kind of tests should I run?
Finally one last question, typically when Windows 7 gets stuck at loading is it hardware related or would a complete re-install fix the issue? At this point I just need to get it back and running I don't care about losing my settings and programs.
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May 13, 2012
Yesterday I woke up to my computer sitting at the starting windows loading screen. I have no idea why it turned off but now every time i try to start it, It sits at the loading screen. I already tried system restore and start up repair. Did it a bunch of different times and the restore worked yet still had the same problem repair did not work. I can get into safe mode, so i tried to do the msconfig way. I did selective start up and disabled all the non Microsoft services. Restarted and It still sat on loading screen. I then opened the desktop up and tried cleaning it making sure all hardware was properly seated. Still no success.
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Jul 20, 2012
When ever I turn my computer on it is always stuck on the Starting Windows screen and when I try and do it in safe mode it works but was I am signed in all that shows up is a black screen with Safe Mode in each corner. I have also tried start up repair but it says it can not find a problem or it will just continually search for a problem (waited 4 hours then I just turned it off)
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Dec 31, 2011
My laptop is stuck in the system repair screen and just stays there. Here's the background. His laptop was dog slow when he came home from college. The only way to boot it was in safe mode. I suspected a virus and ran multiple AV checks recommended on the Windows 7 support forum. No virus was found. Checkdisk and sfc/ scannow from cmd also failed to complete. Based on additional Forum info, I then tried to repair using the restore disks I made when I bought the Dell laptop. It worked fine until starting the repair and then hung at 1%. Eventually I turned off the power. Next I tried doing a custom Win 7 installation from a new disk (a fresh copy of Windows 7). It still tries to repair from the fresh Windows DVD and hangs on the system repair screen. I have powered off and tried to get back to safe mode unsuccessfully. How do I get out of this loop? BTW, it has not blue-screened at all.
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Jan 5, 2012
I tried to log on to my user yesterday, and when I type in my password, it goes into the normal loading screen that says "Welcome" and the loading circle next to it is spinning like it should. Except it stay like that. For hours. I've shut down my computer and tried to log in again multiple times. It keeps doing it. I have no hardware plugged in besides monitor, keyboard, and mouse.
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Jun 26, 2012
When Win 7 pro (32 bits) boots up, as we all notice, there is a second or so when there is a black screen, w/ just your mouse cursor, and then you are supposed to see the blue Welcome screen.
In the past 2 months, my computer is stuck at that black screen about 7 times, as recent as tonight. I've done a clean install w/ the latest Nvidia driver 2 weeks ago. No change. It looks like win 7 Pro is stuck there and waiting for something as my hard drive light blink on and off.
So, I would do nothing, or sometimes I would disconnect the HDMI port connects to my 3rd PC Panel (see below), and I would wait for 5 min. or so. Then my login logo shows up, I click it, and I got to windows.
Now, w/ the normal boot up, I don't have that login logo, win 7 pro will simply boot up directly to win 7 main screen after I turn on the computer.
Some1 said this could be IRQ sensing problem of the video card. But so far, I have no proof on that 1 way or the other: All these started about 2 months ago, at or near the same time when the Sharp LED TV technician came to my house and upgraded all the firmware, including the firmware that consumers can't download, to my Sharp LED LCD TV, as the power button wasn't working.
Then in the past 2 mth., every time I turned on my LCD TV, which is connected to my computer as the 3rd screen via a DVI to HDMI cable, Win 7 senses this 3rd panel, and the screen went black and back on again. This isn't the way it used to be: as it WAS NOT SWITCH TO THE HDMI PC PORT.
My Sharp LCD has 4 HDMI output. Tonight for e.g., I was on Input 2, which is satellite, but as soon as I turn on the Sharp LCD, win 7 senses this 3rd screen, and the screen do that black screen then back on again w/ the music charm note.
This was not the way it used to be, in the past yr., w/ this same set up, win 7 only went to the black screen and back on when I switch to Input 1, which is PC at 1920x1080. And I don't know if the above is related to the boot up lock up or not.
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Jan 15, 2013
I saw on another thread that I should do a system restore from safe mode on my Acer laptop because when I logged into my computer I couldnt open anything. The system restore was completed (I only restored it to a few days earlier) but when my computer restarted it never allowed me to log on and is stuck on the welcome screen with the little circle thing just turning... I am wondering how long it should take after a system restore for my computer to get to the log in screen. It has been about 8 hours now on the welcome screen. I am started to get a little worried and wondering if I should manually restart my computer by holding down the power button, or will that ruin the system restore or somehow damage my computer?
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Dec 26, 2012
I recently purchased a Dell XPS 15 (l521x) that came with Windows 8. The system boots from the hard drive through UEFI by default, so I think the hard drive is already GPT. I am attempting to install Windows 7 from a UEFI bootable USB. The system goes through the 'copying files' phase and then goes to the Starting Windows screen. As the colored dots of the Windows logo are circling, the system freezes. Can someone help me fix this problem? The following are the steps I took in order to install Windows 7:
- Formatted a brand new 4GB USB drive to FAT32
- Downloaded Windows 7 ISO (I have a key)
- Extracted ISO files to USB
- Made adjustments so that USB is UEFI bootable (efi/boot/bootx64.efi)
- In BIOS, set SATA Operation to AHCI and disabled Secure Boot
- Select USB drive from UEFI boot menu
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Oct 8, 2011
im having a problem with win 7 booting it get stuck on splash screen and when im trying to repair in the recovery mode it tells me that not all problems could be fixed and gives me these details: [code] i can boot with safe mode most of the times, some times it gives me blue screen and restart ,but if i unplug and then plug the power cable it works in safe mode.
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Jan 6, 2012
a week ago my windows 7 ultimate crashed in the starting screen showing the dam blue screen and warning me that windows couldn't start. I went to the self repair tool.It tool like 4 hours to fix the issue. Then it said, that windows will start normally after that. What a lie. After the starting screen I got the black screen, just with the mouse. I tried everything I know, scanning the disk surface with other computer, I used the windows 7 installation CD. And that told me it couldn't find any issue starting windows. What can I try now? This happens evenwhen I boot normally or in any safe mode.
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May 20, 2012
I built a new gaming PC about a month and a half ago and its been running fine up until now. I turned it on a couple of days ago and Win 7 was freezing up. The mouse cursor was a blue wheel and I couldn't click or do anything. I couldn't even access the command line and ctrl+alt+del didn't work either. At this point it did boot up in safe mode. I powered it down and now it won't boot past BIOS. I reseated everything and checked all the connections and everything seems good.
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Nov 9, 2012
Ok so last night I ran chkdsk on my SSD which contains my OS (windows 7 ultimate 64 bit). It ran through fine and restarted as normal but after it took me back to the login screen my computer completely froze after typing my pw.I have tried EVERYTHING. I am able to boot in safe mode and have tried disabling all nonessential start up processes, i have ran sfc /scannow, i have tried startup repair multiple times, and i have tried reconfiguring the mbr (with 3 commands i found elsewhere though i cant recall the exact commands).Unfortunately, im an idiot and never made a system image or restore points and im really hoping im not screwed. There must be something that can be done. Im absolutely amazed that chkdsk caused this even though it seemed to run through flawlessly
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Aug 28, 2010
My laptop decided not to start up today. It shut down last night normally, today it keeps getting stuck on "starting window". I tried safe mode, but it gets stuck at starting windows. I tried starting from disk, it says loading files then it goes start to the starting windows and gets stuck. I tried pressing f8 but there is no repair computer option. Did my ssd die?
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May 31, 2011
I did a clean install of Windows 7 ultimate 32-bit on my laptop. It booted well and I thought of changing the harddrive letters. After shutdown the laptop could not load windows again. Going through the process to revive it I found out that the harddrive order changed making the back up drive to be drive C:. I am now stuck and cannot find a way around this.
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Jul 8, 2012
Here is a funny situation. [URL]
I have no idea how it got there. But there is no place to drag it. I tried changing the resolutions to no avail.
Anyone with a trick to move it around?
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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