Stuck On 'Starting Windows' Screen During Install
Dec 26, 2012
I recently purchased a Dell XPS 15 (l521x) that came with Windows 8. The system boots from the hard drive through UEFI by default, so I think the hard drive is already GPT. I am attempting to install Windows 7 from a UEFI bootable USB. The system goes through the 'copying files' phase and then goes to the Starting Windows screen. As the colored dots of the Windows logo are circling, the system freezes. Can someone help me fix this problem? The following are the steps I took in order to install Windows 7:
- Formatted a brand new 4GB USB drive to FAT32
- Downloaded Windows 7 ISO (I have a key)
- Extracted ISO files to USB
- Made adjustments so that USB is UEFI bootable (efi/boot/bootx64.efi)
- In BIOS, set SATA Operation to AHCI and disabled Secure Boot
- Select USB drive from UEFI boot menu
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Mar 6, 2011
I recently built a computer, and tried to install Windows 7 OEM on it, but it gets stuck at the screen where it says starting windows and the logo appears. The logo gets smaller and larger. I've been told it might be something with the RAM, but tested it out and that's not the problem.
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Sep 11, 2012
Doing a Normal startup, or booting from the Windows 7 cd it will get so far as the Starting Windows screen, the Microsoft copy-write shows up briefly greyed out some, and just sits there. In Safe Mode, it loads everything seemingly, lastly avgidsha.sys, then sits on Please wait...I have narrowed it down to hot the HDD or memory. I've put another HDD with Windows 7 on it, getting the same results. The MemTest 86+ cd actually loads and runs, came up 100% with no errors. Other suggestions that I have found use bootable CDs that want to start Windows first.The Windows 7 CD, Windows Defender Offline, Windows Recovery disk all get stuck at the same place as the HDD, the Starting Windows screen
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Jul 20, 2012
When ever I turn my computer on it is always stuck on the Starting Windows screen and when I try and do it in safe mode it works but was I am signed in all that shows up is a black screen with Safe Mode in each corner. I have also tried start up repair but it says it can not find a problem or it will just continually search for a problem (waited 4 hours then I just turned it off)
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Jan 6, 2012
a week ago my windows 7 ultimate crashed in the starting screen showing the dam blue screen and warning me that windows couldn't start. I went to the self repair tool.It tool like 4 hours to fix the issue. Then it said, that windows will start normally after that. What a lie. After the starting screen I got the black screen, just with the mouse. I tried everything I know, scanning the disk surface with other computer, I used the windows 7 installation CD. And that told me it couldn't find any issue starting windows. What can I try now? This happens evenwhen I boot normally or in any safe mode.
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Jan 31, 2012
I just finished building my first computer in 8-9 years or so. I was quite excited that my computer booted first time I turned it on but my excitement was soon overwhelmed with defeat. Let me start by linking my computers specs. [URL] I downloaded windows 7 from my schools msdn website I have the key and everything. I then burned it to a dvd. After booting from my dvd drive the loading bar continues and finishes. The 4 colorful balls float around then come together and my computer gets stuck.
Now It's very important to note that I was able to get past this screen after restarting my computer 4 times and I was successfully able to load continue on to installing windows only to get stuck in the same screen while booting from my ssd. Then I thought this issue could've been caused by using my SSD. So I unplugged it and repeated the same process using my seagate HD same thing happened. When I try starting it in safe mode the computer continues on to loading windows but I get prompted to restart it in normal mode so that the installation can continue.
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Feb 13, 2013
I dropped my laptop this weekend. But it still worked for a few minutes before it froze. So I powered it off and tried to turn it back on. It turns back on just fine, but will continuously load the "Starting Windows" screen. I tried doing diagnostics and repairs, nothing. When I load it in safe mode, it loads up until the ClassPNP.sys, and then freezes.
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Dec 10, 2010
Windows wont boot up I get stuck on the "starting windows screen" Startup Repair cannot repair this computer automatically:
Problem signature:
�Problem Event Name: StartupRepair Offline
�Problem Signature 01: 6.1.7600.16385
�Problem Signature 02: 6.1.7600.16385
�Problem Signature 03: unknown
�Problem Signature 04: 21200718
�Problem Signature 05: AutoFailover
�Problem Signature 06: 10
�Problem Signature 07: BadDriver
�OS Version: 6.1.7600.2.0.0.256.1
�Locale ID: 1033
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Jan 5, 2013
my laptop will not load up. I can get it to the screen where it says repair computer, safe mode and all that. (advance boot options) but anytime I click any off them it goes to a screen where it says I need to put in the windows installer disk. I do not have any disk but I downloaded the repair disc from my other laptop. I put the disk in the computer and restart it and it just goes back to same screen. It does not automatic rebot, or ask me to rebot from disk.
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Aug 22, 2012
I recently upgraded my computers power supply and graphics card to brand new ones. When I oot my computer up, it is now stuck on "windows is starting" screen. When I try to boot in any of the safe modes, I load up to atipcie.sys then my computer freezes and never continues to load the rest of safe mode. When I click repair computer, I get stuck at the Blue windows screen, and as soon as it starts up a cmd box pops up then quickly closes before I could even read it. I also tried loading last working configuration but no luck. Even when I load boot recovery mode, a cmd box comes up quick then closes and continues to be stuck.
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May 30, 2011
I am not trying to install Windows 7, it came on my computer and has been working fine for over a year now. I restarted my computer a few days ago (after it had been working just fine) and now it will not load past the "Setup is Starting Services" screen. I keep getting the error message "Install Windos: The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, then restart the installation." I cannot figure out why it is mentioning anything about installing windows when it came on the computer and has been working until now. I have hit "ok" and it does nothing but come back to the same stuck point. I do not have a disk for this computer as it never came with one. It is a Toshiba Satellite L455D.
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Sep 12, 2011
win 7 stuck on starting windows screen after starting every time so i have to restart the sys tem severel times.i don't know pls give the solution.i'm using win7 ultimate
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Sep 12, 2011
win 7 stuck on starting windows screen after starting every time so i have to restart the sys tem severel times..i'm using win7 ultimate
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May 5, 2011
currently using home premium 32bit but got pro upgrade 64 bit so had to do the custom install from booting with the disk I choose the language, keyboard layout etc, choose custom install, pick the hard drive and it goes to the installing screen.
When part 2 of the install screen is almost done it said installation will continue after the computer restarts. After it restarts, it just stays on the "starting windows" screen and the windows logo never shows. It wa son there for hours. I restarted by pressing the restart button and it continued back on the step 2 and them same thing, restart and then continue later but now the screen is just stuck on the "starting windows" screen.
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Jun 24, 2012
I purchased my laptop in January and I'm not really sure what happened, I must have been struck by a pretty bad virus or something because I had a lot of protection and ran regular scans. But anyway, one day I booted up my computer and it said error recovery or something a prompted me to repair my pc but I choose start windows normally, and it loaded normally but just before it could get to the login screen a blue screen error flashed for a split second then my laptop restarted and took me to the error screen again. when I try repair my computer, it takes me tow blank lie screen,ole the login screen, with a cursor in the middle, but no dialog box. I left this running for up to 3 days, so it's definitely not just loading. so I decided my computer is pretty much screwed, and searched for my installation disc it came with. (windows was already preinstalled so I'd never used it before. on startup I pressed f12 and booted from cd rom, then it said press any key and took me to a loading screen, which took about 5 minutes and then to the installation screen. I said my language is English, choose uk English etc. then it says install now or repair your computer. when I click the repair option, I am taken to the same blank blue screen from before. when I press install it says setup is starting... and the loading cursor is spinning, so I know it's not frozen. I left it for half an hour, tried again, and this time left it for 11 hours, but still no setup has started. there can't be anything wrong with my disc, I'd never taken it out of the packet before, and I was very careful not to scratch it. it's a dell operating system windows 7 disc for if you need to reinstall windows on your preinstalled pc.
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Nov 17, 2009
When I run the Windows 7 Home Premium OEM disc I get past "loading files" and then freeze on "starting windows". I see 4 little colored balls in the center of the screen (guessing the start of the MSFT logo) and then everything freezes.
Here's what I've got:
Monitor: Samsung T260HD 25.5in Rose/Black LCD w/ATSC
HDD: 2 x Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Memory: Corsair Dominator 6144MB PC12800 DDR3 1600MHz (3x2)
DVD: LG 22X DVDRW SATA
Motherboard: ASUS P6TD Deluxe Intel X58 Socket LGA1366 MB
Power Supply: Corsair 950w 80 Plus Power Supply
GPU: 5850 is backordered, so am using an old Nvidia 6600 GT to attempt to install Windows - connected to monitor with DVI cable
OS: Windows 7 Home Premium OEM
I've done lots of research and tried:
1. Using a PS2 keyboard/mouse
2. Disabling USB in bios
3. Disabling just about everything else in bios
4. Tried w/ 2MB, 4MB and 6MB ram
Any help or suggestions would be greatly appreciated.
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Aug 23, 2012
First time building a PC, trying to install Windows on my Crucial M4 via USB (don't have a disk drive...) and I get stuck on the "setup is starting" screen. If I try to boot with my older HDD that has Windows installed on it, I get a BSOD with error 7B.
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Nov 30, 2009
I am trying to do a clean install of Windows 7 64 bit. It hangs at the starting windows screen and does nothing more. No HDD activity or anything. Let it sit all night like that to see if it would go any further, but it didn't. Anyone else have this experience, and if so, what did you do to make it work?
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Jan 6, 2010
After recently building a custom PC, I am doing a clean install of Windows 7 (64 bit) and all goes well through the installation process (loading, expanding files, etc) except when after the 2nd restart when it starts up for the first time. It freezes or hangs on the black âstarting windowsâ screen (the one with the new colored windows logo).
I have tried installation a number of times, including with a bare bones configuration (2 Gb RAM, 1 HDD, 1 DVD Drive, GPU, and all other peripherals disconnected) and still the same thing happens. I have also tried the process using the VGA cable instead of the DVI.
I was able to successfully install XP after failing to install Win7, so I don't think my HDD is bad. I am also using a PS/2 Keyboard
System:
CPU: Intel Core 2 Quad (Q9650) 3Ghz/1333Mhz/12MB
MBoard: Asus P5K-E
GPU: Sapphire HD 2600XT
HDD: 2 x WD 640 Gb 7200/32MB/SATA 3.0Gb/s (Caviar Black WD6401AALS)
RAM: Mushkin 4Gb DDR2 SDRAM (2 x 2Gb)
PSU: Antec NeoPower HE550w (ATX 12v)
OS: Windows 7 Ultimate (64 bit) OEM system builder pack
All components were purchased new from Newegg. I also have some peripherals: 2 DVD drives, Multi card reader, extra USB, firewire ports, wireless LAN card (although I disconnected those for the initial install attempt).
Any help or advice would be greatly appreciated. I am really at a loss to figure this one out. Could it be something to do with my video card driver? (Do I need to install that in the BIOS?)--I can see everything fine on my monitor though.
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Mar 26, 2011
My 2 year old $400 Acer laptop that has win 7 32 bit home edition locked up while surfing last night and I cannot get it to open.I tried safe mode it hangs up on the starting windows screen. I hit F8 and tried the launch start up repair function to no avail.When the laptop locked up the screen went off white like someone was trying to IM me and nothing opened. I pulled the battery out to shut the laptop down since I didn't like the look of what was happening and none of the buttons or other prompts would work.I have a current version of McAffe and was using Firefox.
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Dec 4, 2012
So I had finally got my first build ever running a few hours ago. Was so excited. I used the program wintoflash to copy my windows installation cd to my flash drive. Popped the flash drive in my new rig and booted it up. It went to installation and took a bit of time to completely install. As it restarted after install the windows startup came up and was continuously going for quite some time and never stopped. So where I am at is that I cant get past the start up screen.
I have tried so much. I pulled out the second stick of ram, the gpu.. ran memory check with no errors, tried re installing windows in many ways (different partitions).I tried running in safe mode but it just gets stuck at disk. The only thing I knoticed is that windows 7 installs faster the second time around, even after deleting all the memory on the hard drive (advanced option during install). I have browsed the web and nothing has helped. Just got a new mobo after replacing the last defected one today, so that cannot be the problem. Completely and utterly frustrated to be presented with another speedbump after all this hard work to get it running.
My rig:
Intel i-5 3rd gen.
Kingston hyperx 2x8gb
AsRock b75m-dgs motherboard.
nvidia gt 440
Western Digital Caviar 250gb 7200.
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May 6, 2012
my computer won't turn on even in trying to boot on safe mode as well as repair.
It freezes both times and I cannot log in. I'm not sure if its a virus or not..
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Jan 11, 2013
my laptop just got stuck on windows 7 loading screen, I can get into the safe mode, but not in the normal mode.
I already tried to use startup repair, system restore, andthe last good configuration mode. It just keeps stuck on windows 7 loading screen.
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Jan 16, 2012
if I try to boot it normally it gets blue screen and dies. The same thing happends if I use fail safe. (crashed at crcdisk)So I thought idd reinstall it. However when i boot up from my windows cd, I only get the 2 possibilities to "setup and recovery". No matter which of those I choose it goes to "loading files" and then to "starting windows".I've reinstalled quite a few computers, with xp and windows 7, and I've never had any trouble doing so. So i thought idd try to take out the hdd manually, but I realised I dont have the cables to connect it to my other pc, and clean the hdd that way.
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Sep 9, 2011
The power in southern california today and when it came back on my computer wouldnt boot all the way to windows. I have tried booting fromt he cd but it does the same thing and just stays at the splash screen. I have tried recovery mode and it sticks at the windows is loading files bar. Safe mode doesnt work either as it sticks at one file and stays there the entire time.
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Apr 17, 2012
I had just put this build together and occasionally when I boot up the computer, it would freeze at "Starting Windows" screen and will not go anywhere else until I hard shutdown the computer and boot it back up and hope it doesn't get stuck again.I reinstalled Windows 7 thinking it's the new SSD I bought but the problem still occurs, I also ran CHKDSK again and no errors have shown up.I haven't ran a memory test program yet to check my RAM but I don't think that is the issue since I do not get BSOD of any kind.I also have another problem that rarely occurs and only happens when watching you tube videos, the screen completely friezes and artifacts show up as if the video card is broken but I never have such problems while playing video games such as BF3 and Starcraft II.Anyhow, I have searched Tomshardware and the web but still cannot find a solution to this and I hope you guys can help me find what the problem is.I'm beginning to question my RAM, Motherboard, or SSD at this moment.
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Jul 15, 2012
Well it had been awhile since I reloaded windows and found out about win8 so I decided to try the new windows 8 release preview. After it installing it, It would go past the windows loading screen and leave a blank screen. Disappointed I went to load windows 7. Installed fine, but after the first restart it will not go past the windows logo screen.
When I say I'm reloading windows I am not formating my harddrive. I'm running a single harddrive setup and have 500gig of entertainment and miscellaneous I have not way to backup. I do the write over partition thing where it throws everything in a windows.old folder. I'm considering getting a solid state just to load windows to. Formatting the current drive is not an option.
I can boot to safe mode, but being this is a new install there is nothing I did to undo.
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Aug 28, 2010
My laptop decided not to start up today. It shut down last night normally, today it keeps getting stuck on "starting window". I tried safe mode, but it gets stuck at starting windows. I tried starting from disk, it says loading files then it goes start to the starting windows and gets stuck. I tried pressing f8 but there is no repair computer option. Did my ssd die?
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Dec 16, 2011
my computer crash while rebooting it and every time i try to turn it on it always say "setup is starting services" and it will say to restart it and i did restart it but it always go back to the setup starting services and just ask my to turn it off again. what should i do?
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Oct 1, 2012
My old HDD was fried so I decided to use my External HDD to boot off. Afterreformatting the drive I have installed it into my laptop and have attempted to install Windows 7 64bit and its all going great until after the starting windows screen and then it just turns black with the cursor. What I have tried so far....- I have reset the BIOS to defalt-Cleared the CMOS- Checked the RAM (even left 1 2gig stick in and tried that?)
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Sep 19, 2012
Windows 7 clean install hangs at starting windows screen
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