Computer Stuck On (Setup Is Starting Services) Screen
May 30, 2011
I am not trying to install Windows 7, it came on my computer and has been working fine for over a year now. I restarted my computer a few days ago (after it had been working just fine) and now it will not load past the "Setup is Starting Services" screen. I keep getting the error message "Install Windos: The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, then restart the installation." I cannot figure out why it is mentioning anything about installing windows when it came on the computer and has been working until now. I have hit "ok" and it does nothing but come back to the same stuck point. I do not have a disk for this computer as it never came with one. It is a Toshiba Satellite L455D.
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Sep 10, 2012
My computer is stuck on the mess that says : Setup is starting servies. wont do anything.I can shut it down but wen i turn it back on its on the screen again.
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Mar 12, 2012
my toshiba laptop is stuck at setup is starting services
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Aug 3, 2012
I recently had some problems with my computer and I ended up restoring the computer to its original factory settings. I chose the option of restoring it while keeping user files and what not. Anyways everything was going well up to this point. The screen has been stuck on "Setup is starting up services" (with that loading bar underneath the text) all night.
I'm pretty sure I did everything right. I unplugged everything, except the keyboard, monitor, and the mouse. I did not insert the Windows 7 recovery disc, but I was under the impression that I didn't need them for what I was doing. Do I just manually shut the computer down? Is there something on the keyboard that should abort the process? My computer is a Gateway and I'm using Windows 7.
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Jun 30, 2011
So one evening my laptop randomly restarted itself and upon logging back in I found that I could not run almost any of my programs (.exe files). I tried checking for anything unusual in the registry but found nothing. In task manager when I clicked a program or attempted to run it in various ways I would see it pop up for a second before it got killed.
Finding no way of fixing it online I decided I would attempt the factory restore option that comes with the laptop in the system recovery that places all your documents in a C:Backup file. But nearing the end of this an error came up saying 'setup is starting services', which says to restart the computer to continue. But I can no longer get it past this screen. I've tried rebooting it in safe mode as well.
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Sep 30, 2011
I have a gateway desktop with the windows 7 it is stuck on Saying setup is starting services, I do not have my origional windows 7 setup disk.What do I need to do to get my computer up and running again.
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Oct 11, 2011
I have read many threads but they all contain ability to access start-up screen and I do not. I also do not get the pop up box to install windows 7. I literally only get "resuming windows" for 2 seconds, then straight to setup is starting services screen. I cannot pull up task manager or anything else. It is my nieces computer and I have no idea what she has been doing with it so I have no additional information for you. It is an Acer brand with windows 7, which is why I posted in this forum.
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Jun 23, 2012
This is a new HP laptop DM4 2180. I started it then decided to run Sysprep Generalize.Now I get Windows 7 is looping from "Setup is starting services" to "Setup will continue after restarting your computer" to starting windows.
At this point is stops at "setup is starting services" for the past 3 hours.
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Sep 23, 2012
My Acer Aspire One started acting funny a few months ago (Replacing wallpaper with a black screen, shutting down randomly). One day, it shut down and a window popped up for a scan of sort. After a long and frustrating process, I decided to restore the OS. Now, whenever I boot it up, it gets stuck on a black screen that reads "Setup is Starting Services", after which a window ops up saying "Windows could not complete the installation. To install Windows on this computer, restart the installation."
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Feb 10, 2013
It just happened out of the blue. I just got the computer in november.I cant reboot it wont go passed this screen. It dont have a cd rom or anything like that?
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Jul 6, 2011
For some reason, it goes all the way through the install, or so I think, then I discover that it's rolling back the changes. It reboots and I notice a new option on the boot menu for rolling back Setup, which is the default one. So now the computer keeps booting that option and restarting as soon as the roll back screen has been show for a few seconds.o I decide to choose the Windows 7 option instead, figuring I will try to reinstall again. Instead I get a screen saying Setup is installing services, and an error message saying "The computer restarted unexpectedly or encountered an unexpected error."So I've been reading tons of pages online and tried everything like disabling the floppy disk in the BIOS, running Windows in Safe Mode and then through a command prompt disabling some devices, and trying to upgrade from the DVD only to find out I can only do a clean install there.
Making a clean install is absolutely NOT an option. So since the installation saved all the old files, I overwrote the install files with the old files, but I'm still getting that screen. So I'm figuring that there is somewhere in the registry database, where I can tell it not to load install but instead boot directly into Windows. But where would I find that?
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Aug 22, 2012
I recently upgraded my computers power supply and graphics card to brand new ones. When I oot my computer up, it is now stuck on "windows is starting" screen. When I try to boot in any of the safe modes, I load up to atipcie.sys then my computer freezes and never continues to load the rest of safe mode. When I click repair computer, I get stuck at the Blue windows screen, and as soon as it starts up a cmd box pops up then quickly closes before I could even read it. I also tried loading last working configuration but no luck. Even when I load boot recovery mode, a cmd box comes up quick then closes and continues to be stuck.
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Feb 15, 2013
how can i unlock the acer setup starting services will not go past this screen and can't get anything else to appear
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Jul 27, 2010
this is what i have done so far. got a win 7 dell pc, a vostro 400 to be precise. installed all apps and settings that we need on our desktops. then i used sysprep to run the OOBE and generalize switch, then booted into windows PE to capture an image .wim file of the entire isntallation. this .wim file is then saved onto a 16gb usb memory stick becuase its quite large, then using imagex i apply the image to the same pc same hardware etc and it completes with no errors. then the next time i restart i should be at the OOBE with the language settings etc etc but its just stuck on this dam "setup is starting services" rubbish!!! anyone had this problem or done any win 7 imaging yet? floppy drive is disabled, no usb devices plugged in apart from a keyboard. so im lost now.
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May 5, 2011
currently using home premium 32bit but got pro upgrade 64 bit so had to do the custom install from booting with the disk I choose the language, keyboard layout etc, choose custom install, pick the hard drive and it goes to the installing screen.
When part 2 of the install screen is almost done it said installation will continue after the computer restarts. After it restarts, it just stays on the "starting windows" screen and the windows logo never shows. It wa son there for hours. I restarted by pressing the restart button and it continued back on the step 2 and them same thing, restart and then continue later but now the screen is just stuck on the "starting windows" screen.
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Aug 23, 2012
First time building a PC, trying to install Windows on my Crucial M4 via USB (don't have a disk drive...) and I get stuck on the "setup is starting" screen. If I try to boot with my older HDD that has Windows installed on it, I get a BSOD with error 7B.
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Jul 19, 2012
Setup is starting services.Windows could not complete the installation. To install Windows on this computer, restart the installation.About one month ago I decided I wanted to have a clean install of windows 7 on my acer machine. I did this by using an acer made pre-installed program. It claims to be very straightforward, all you have to do is click a button and they will reinstall windows 7 for you and even back up all your data ,so that after the clean install you don't lose a thing. Sounded great but in reality it has stopped my notebook from working.I am now in a circle-jerk of the error message I stated in the beginning of this topic. Once my computer restarts it just gets me the same error message again. I tried booting from a bootable USB-key with the windows 7 iso downloaded from official sources. But this did not do anything from me. I also went to acer support in my city. They offered me to fix it. All they had to do is copy all the info of my hard drive I wanted to keep and do a fresh install of windows 7. Would take them 3 hours. This is the easyiests option for me. But problem is I live in China and I don't trust those tech support guys for good reasons. I went there with my laptop, the tech-support guy put in a usb-key and started up my computer. It started some kind of diagnostics. After 20 minutes of this he stopped the diagnostics and started running some chinese software on my computer. Presumably booting from the USB-key. After a couple of clicks he was browsing around on my hard-drive. I was right behind him and could see him every move. He was snooping around my folders looking for all sorts of personal stuff. He was going to folders he had no business going to. I think he thought I had no idea what he was doing or would not recognize he was snooping around on my computer. At one point he went into a folder and told him not to go there in chinese. He quickly exited, but then couple of seconds later went back to that same folder to do some looking around. Presumably cause he thought I would not notice. So I do not trust these people one bit. And would not want him to copy all the info of my hard drive to then re-install windows7.
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Feb 8, 2012
My laptop Specs below:
Acer Aspire 5742
Intel i5-480M
6GB DDR3
Intel Graphics
It started when I needed to take the computer back to factory default with a fresh install. It was going back to Acer to have the charger point fixed (charger socket had become loose but still charged when it was held in). I used the control panel interface to reinstall windows, all was going well until the laptop power died, I restarted the laptop and the screen displayed:
"Setup is starting Services" a pop up box then appeared with "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer and then restart installation."
I have searched around the net and found a few guides but most require a repair disc or Installation disk. I have neither. Is there any way of starting the install again? For example from Command Prompt?
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Jan 20, 2013
"On the same error screen press SHIFT+F10 and it will open up a black Window. (a command prompt window) 2) In the black windows type the word "regedit"(without the inverted commas and hit enter. That will open the registry editor. In the Registry Editor.. Browse to.... HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion, and after highliting childcompletion,on the right hand side check for setup.exe. if the value is 1 change it to 3.(by double clicking on setup.exe and changing the value shown in the box). Then close the registry editor and then also close the black window. Then click on OK for the error and the computer will restart and the installation may complete. just try it and let me know if it worked."
I tried the above and rebooted, I still get the dreaded "Setup is starting services" loop
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Jan 5, 2013
my laptop will not load up. I can get it to the screen where it says repair computer, safe mode and all that. (advance boot options) but anytime I click any off them it goes to a screen where it says I need to put in the windows installer disk. I do not have any disk but I downloaded the repair disc from my other laptop. I put the disk in the computer and restart it and it just goes back to same screen. It does not automatic rebot, or ask me to rebot from disk.
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Nov 10, 2010
I turned on my computer and i got a black screen saying "windows error recovery" I clicked on "start windows normally" and the logo starts to load. Then a black screen comes up saying "setup is starting services" and a pop-up titled "Install Windows" reads: The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click "ok" restart computer and then restart the installation. I press ok, and the computer restarts normally but then it stays stuck at the setup is starting services screen, with the Install windows pop-up.
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Dec 16, 2011
my computer crash while rebooting it and every time i try to turn it on it always say "setup is starting services" and it will say to restart it and i did restart it but it always go back to the setup starting services and just ask my to turn it off again. what should i do?
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Jul 5, 2011
I am trying to install Windows 7 through USB in my Dell studio 1555 Laptop. Every time it gets stuck at "setup is starting".I have already disabled all other boot options except USB. There is no floppy drive option.I have gone through more or less every post related to this problem , but the common solution that is to remove all the USB, Firewire etc. attachments. It does not work in my case as I am installing from USB.
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Sep 11, 2012
Doing a Normal startup, or booting from the Windows 7 cd it will get so far as the Starting Windows screen, the Microsoft copy-write shows up briefly greyed out some, and just sits there. In Safe Mode, it loads everything seemingly, lastly avgidsha.sys, then sits on Please wait...I have narrowed it down to hot the HDD or memory. I've put another HDD with Windows 7 on it, getting the same results. The MemTest 86+ cd actually loads and runs, came up 100% with no errors. Other suggestions that I have found use bootable CDs that want to start Windows first.The Windows 7 CD, Windows Defender Offline, Windows Recovery disk all get stuck at the same place as the HDD, the Starting Windows screen
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Jul 20, 2012
When ever I turn my computer on it is always stuck on the Starting Windows screen and when I try and do it in safe mode it works but was I am signed in all that shows up is a black screen with Safe Mode in each corner. I have also tried start up repair but it says it can not find a problem or it will just continually search for a problem (waited 4 hours then I just turned it off)
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Jun 24, 2012
I purchased my laptop in January and I'm not really sure what happened, I must have been struck by a pretty bad virus or something because I had a lot of protection and ran regular scans. But anyway, one day I booted up my computer and it said error recovery or something a prompted me to repair my pc but I choose start windows normally, and it loaded normally but just before it could get to the login screen a blue screen error flashed for a split second then my laptop restarted and took me to the error screen again. when I try repair my computer, it takes me tow blank lie screen,ole the login screen, with a cursor in the middle, but no dialog box. I left this running for up to 3 days, so it's definitely not just loading. so I decided my computer is pretty much screwed, and searched for my installation disc it came with. (windows was already preinstalled so I'd never used it before. on startup I pressed f12 and booted from cd rom, then it said press any key and took me to a loading screen, which took about 5 minutes and then to the installation screen. I said my language is English, choose uk English etc. then it says install now or repair your computer. when I click the repair option, I am taken to the same blank blue screen from before. when I press install it says setup is starting... and the loading cursor is spinning, so I know it's not frozen. I left it for half an hour, tried again, and this time left it for 11 hours, but still no setup has started. there can't be anything wrong with my disc, I'd never taken it out of the packet before, and I was very careful not to scratch it. it's a dell operating system windows 7 disc for if you need to reinstall windows on your preinstalled pc.
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Dec 26, 2012
I recently purchased a Dell XPS 15 (l521x) that came with Windows 8. The system boots from the hard drive through UEFI by default, so I think the hard drive is already GPT. I am attempting to install Windows 7 from a UEFI bootable USB. The system goes through the 'copying files' phase and then goes to the Starting Windows screen. As the colored dots of the Windows logo are circling, the system freezes. Can someone help me fix this problem? The following are the steps I took in order to install Windows 7:
- Formatted a brand new 4GB USB drive to FAT32
- Downloaded Windows 7 ISO (I have a key)
- Extracted ISO files to USB
- Made adjustments so that USB is UEFI bootable (efi/boot/bootx64.efi)
- In BIOS, set SATA Operation to AHCI and disabled Secure Boot
- Select USB drive from UEFI boot menu
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Jan 6, 2012
a week ago my windows 7 ultimate crashed in the starting screen showing the dam blue screen and warning me that windows couldn't start. I went to the self repair tool.It tool like 4 hours to fix the issue. Then it said, that windows will start normally after that. What a lie. After the starting screen I got the black screen, just with the mouse. I tried everything I know, scanning the disk surface with other computer, I used the windows 7 installation CD. And that told me it couldn't find any issue starting windows. What can I try now? This happens evenwhen I boot normally or in any safe mode.
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Jan 31, 2012
I just finished building my first computer in 8-9 years or so. I was quite excited that my computer booted first time I turned it on but my excitement was soon overwhelmed with defeat. Let me start by linking my computers specs. [URL] I downloaded windows 7 from my schools msdn website I have the key and everything. I then burned it to a dvd. After booting from my dvd drive the loading bar continues and finishes. The 4 colorful balls float around then come together and my computer gets stuck.
Now It's very important to note that I was able to get past this screen after restarting my computer 4 times and I was successfully able to load continue on to installing windows only to get stuck in the same screen while booting from my ssd. Then I thought this issue could've been caused by using my SSD. So I unplugged it and repeated the same process using my seagate HD same thing happened. When I try starting it in safe mode the computer continues on to loading windows but I get prompted to restart it in normal mode so that the installation can continue.
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Feb 13, 2013
I dropped my laptop this weekend. But it still worked for a few minutes before it froze. So I powered it off and tried to turn it back on. It turns back on just fine, but will continuously load the "Starting Windows" screen. I tried doing diagnostics and repairs, nothing. When I load it in safe mode, it loads up until the ClassPNP.sys, and then freezes.
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Oct 12, 2009
Trying to install windows 7 on a different partition to multi-boot with windows xp sp3.
Downloaded the "7600.16385.090713-1255_x86fre_client_en-us_Retail_Ultimate-GRMCULFRER_EN_DVD.iso" file and burned a DVD.
Booted from the disc and all went well with the "press any key to boot from CD or DVD" / "setup is copying files"..
Post this screen, the windows logo appeared and it took about 3 minutes for the screen where you choose your language,etc to appear.
Then comes trouble The screen remained idle for about another 3 minutes before the "Setup is loading" appeared and it stops here forever.... pls help!
Note: I tried installing from my pen drive as well..., but the same exact result.
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