Stuck At Setup Is Loading Screen
Oct 12, 2009
Trying to install windows 7 on a different partition to multi-boot with windows xp sp3.
Downloaded the "7600.16385.090713-1255_x86fre_client_en-us_Retail_Ultimate-GRMCULFRER_EN_DVD.iso" file and burned a DVD.
Booted from the disc and all went well with the "press any key to boot from CD or DVD" / "setup is copying files"..
Post this screen, the windows logo appeared and it took about 3 minutes for the screen where you choose your language,etc to appear.
Then comes trouble The screen remained idle for about another 3 minutes before the "Setup is loading" appeared and it stops here forever.... pls help!
Note: I tried installing from my pen drive as well..., but the same exact result.
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Jun 25, 2012
I have had an issue the past week with my computer both loading and shutting down and I also have an issue with hiccups during gaming...
I have downloaded Malwarebytes and Superantispyware to see if I have also attempted to update all my drivers via windows 7 option
computer specs:
Intel Core 2 Quad Q6600 not overclocked
2x 2GB Mushkin Enhanced Redline DDR2 Ram
2x 2GB corsair DDR2 Ram
EVGA Superclocked GeForece GTX 560 Ti
EVGA Nvidia nForce 750i SLI
Antec High Current Gamer 900w PSU
Western Digital Raptor 160GB 10000RPM (Dont remember exact one)
Windows 7 64-bit Home Premium
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Apr 19, 2011
I rebooted my PC after installing the latest version of iTunes, and upon reboot I couldn't get past the motherboard splash screen. I tried removing each stick of RAM individually, I tried removing the battery, but finally it was clearing the CMOS which helped me at least get past the mobo splash screen (after pulling out all of the USB devices plugged in otherwise it would also freeze), but now it gets stuck on the Windows 7 loading screen.
I tried entering the Windows 7 repair function, but it freezes on a black screen (I waited about 20 minutes).
I tried booting into safe mode, but it gets stuck while loading this file: AVGIDSEH.sys
Now since I can't even boot into windows to try to do any kind of diagnosis, I figured I would create a USB drive portable version of Windows 7.
My question is, if I manage to boot into my portable Windows, what kind of tests should I run?
Finally one last question, typically when Windows 7 gets stuck at loading is it hardware related or would a complete re-install fix the issue? At this point I just need to get it back and running I don't care about losing my settings and programs.
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Jan 7, 2010
My computer after trying to (stupidly) remove the SPTD driver so Daemon Tools would work. Is stuck on the black loading screen, even when loading from safe mode.
I tried removing the sptd driver, but only took out 1 of 2 files, the other not being removed properly. So i restarted (which worked) and restored my computer to an hour before i tried any of it. I could only log on in safe mode and i checked and saw that both drivers were there. So i turn off the computer and it was fine.
However, i tried to turn on the computer again later, but it got stuck on the black screen with just the mouse. I held the power button and retried,in safe mode, this time getting to my computer background, with nothing loading. I tried yet again and only got black screen. It says all my drives loaded and everything, including sptd, but nothing is loading.
What is wrong with my computer? I am not that good with them and cannot open it up without a lot of help if it is a hardware problem
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May 13, 2012
Yesterday I woke up to my computer sitting at the starting windows loading screen. I have no idea why it turned off but now every time i try to start it, It sits at the loading screen. I already tried system restore and start up repair. Did it a bunch of different times and the restore worked yet still had the same problem repair did not work. I can get into safe mode, so i tried to do the msconfig way. I did selective start up and disabled all the non Microsoft services. Restarted and It still sat on loading screen. I then opened the desktop up and tried cleaning it making sure all hardware was properly seated. Still no success.
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Jan 31, 2012
I just finished building my first computer in 8-9 years or so. I was quite excited that my computer booted first time I turned it on but my excitement was soon overwhelmed with defeat. Let me start by linking my computers specs. [URL] I downloaded windows 7 from my schools msdn website I have the key and everything. I then burned it to a dvd. After booting from my dvd drive the loading bar continues and finishes. The 4 colorful balls float around then come together and my computer gets stuck.
Now It's very important to note that I was able to get past this screen after restarting my computer 4 times and I was successfully able to load continue on to installing windows only to get stuck in the same screen while booting from my ssd. Then I thought this issue could've been caused by using my SSD. So I unplugged it and repeated the same process using my seagate HD same thing happened. When I try starting it in safe mode the computer continues on to loading windows but I get prompted to restart it in normal mode so that the installation can continue.
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Jan 29, 2012
I bought a hp laptop about a year ago and have been having a problem for the last couple days. I have windows 7 and when I go to start the laptop up it shows the HP screen then goes to the windows screen like its loading but then goes back to the hp logo and is stuck. I ran a HDD test and memory test those came back good. I tried to go into safe mode it acts like it loading then shows a blank screen. I try to do a system recovery and system restore the screen stays blank. I also took the battery out and press the power button down but that hasn't work. It's no longer under warrenty.
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Sep 7, 2010
So I booted up my PC today and every single time it would get past the windows loading screen, a BSOD would flash on the screen for a split second and reboot. I tried booting into safe mode and that would not work either. The next step I figured would be to format and do a clean install, but here's the thing... Windows didn't even recognize my partition! It has my other 2 HDDs but not my Windows 7 partition. The HDD in question shows up in BIOS, but not in Windows. So, should I just get a new HDD? Startup Repair didn't work either, as it just hung/froze.
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May 30, 2011
I am not trying to install Windows 7, it came on my computer and has been working fine for over a year now. I restarted my computer a few days ago (after it had been working just fine) and now it will not load past the "Setup is Starting Services" screen. I keep getting the error message "Install Windos: The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, then restart the installation." I cannot figure out why it is mentioning anything about installing windows when it came on the computer and has been working until now. I have hit "ok" and it does nothing but come back to the same stuck point. I do not have a disk for this computer as it never came with one. It is a Toshiba Satellite L455D.
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Sep 3, 2011
I'm new here.I couldnt find any solution for my problem anywhere and i thought i can find it here.
I have Windows 7 Ultimate 32 Bit and im trying to install it for about 6 months. I installed it once but after one week,os is gone and stuck at classpnp.sys
Here are the steps i followed when trying to install; Selected Boot Menu > CD/DVD
Seen windows is loading files. Seen Starting windows but its gone before the 4 colored windows logo comes.
And endless black screen. I also tried to boot from dvd in safe mode.It hangs at disk.sys I checked rams. I have 1 gb x 2 rams.There is blue and brown sockets for rams on my motherboard.
Both of rams connected to blue ones.When i disconnect one of them pc opens but same issue. When i disconnect one of them and connect it to brown socket pc didnt opened.
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May 5, 2011
currently using home premium 32bit but got pro upgrade 64 bit so had to do the custom install from booting with the disk I choose the language, keyboard layout etc, choose custom install, pick the hard drive and it goes to the installing screen.
When part 2 of the install screen is almost done it said installation will continue after the computer restarts. After it restarts, it just stays on the "starting windows" screen and the windows logo never shows. It wa son there for hours. I restarted by pressing the restart button and it continued back on the step 2 and them same thing, restart and then continue later but now the screen is just stuck on the "starting windows" screen.
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Sep 20, 2012
I originally had a Windows XP computer which I upgraded to Windows 7. My computer crashed yesterday and I got stuck with a reboot error where it would load through the Windows XP screen but get stuck on "Setup is restarting" blue screen and it just sits there. So I tried to just put Windows XP on the computer since I couldn't get anything to work. No Safe Mode, no Debugging nothing would work. Well I partially installed Windows XP on my D: drive and I am able to boot from the disk but C: drive says "System Reserved" and running from my D drive, all i have is a Recycling bin. I tried to setup a connection to the internet but it isn't recognizing anything ( since there is no connection wizard ). Point is I'm able to get into Windows, only it seems I have the files but nothing works.
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Aug 23, 2012
First time building a PC, trying to install Windows on my Crucial M4 via USB (don't have a disk drive...) and I get stuck on the "setup is starting" screen. If I try to boot with my older HDD that has Windows installed on it, I get a BSOD with error 7B.
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Jun 9, 2012
Sometimes, when I turn on my pc, it gets stuck before loading the OSI can see the bios logo, all fineThen a black screen with an intermitent _ I must reset the pc from the case button because I cant even ctrl alt del (this happens right before i can see a windows logo, message, anything)and then after the reset the system boots normally
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Mar 8, 2012
I'm in the Midwest and thunderstorms are quite common out in this area. To protect my computer from power surges, I turn off BOTH my computer and the power supply. Then I unplug the surge protector from the socket which the computer and other peripherals are attached to. However, this morning when I plugged back the surge protector, turned on the PSU and then computer, Windows gave me a message the there was no virtual disk and then it went to a blank screen and got stuck there.
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Aug 13, 2011
My computer would start to boot up"Windows is loading files" and get stuck. I would have to do a hard shut down after it sticks there for an hour. Anyhow, it would eventually boot up, all though one time I got a BSOD Stop: 21C error.For the past 3 days, no sound is coming out of my speakers. All of a sudden it is coming out of my HDMI monitor instead, I went and bought new speakers because I thought they had died. It is still doing it though. Even if I plug headphones in the front jack, I get nothing.
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Apr 22, 2011
Okay okay. So I tried to boot Windows 7 Disc on my PC. I rearrange the boot priority to my CD/DVD Drive. So it loaded the windows files. However, On the Windows Starting.. Sign its stucked. But when I changed my HDD to another one, which is seagate. It just normally boots. BTW, the previous HDD is Hitachi.
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Jul 25, 2012
So I popped the top off my desktop, removed my wireless card and was checking to see if the card would fit in a PCI slot (it's a PCI-E and it does not). I then re installed it and started my computer up. I was prompted with a hard drive option (a Y/N option) of which I chose N. I don't know exactly what it was asking but I am trying to get it to re prompt the menu.This lead to me getting stuck at the Loading Operating System screen. I was able to boot to windows by manually booting via F12 to my 128gb SSD. This successfully booted to Windows. I noticed that the interface was a little buggy (The date was 3 years off and not all the icons were appearing). I re booted, was prompted with the same Y/N, Chose Y, and was still stuck at the Loading Operating System.I can boot manually to Windows using F12 but something feels wrong due to the date, ect.Is this a MOBO failure? The NIC Port of the MOBO recently died on me so I don't know if the MOBO itself is dying on me. The computer is less than a year old and was built by me.
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Oct 2, 2011
Windows 7 updates keep coming but will not download. I do not own the win 7 o/s disk, cannot re-load. When I restart pc, warning says loading 2 of 3 updates, but after 2 hours nothing changes. I have to manually turn off pc and then turn it back on.
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Jun 10, 2012
I have just bought a new PC 5 hours ago .. I have bought everything GPU/CPU/MOBO/RAM/PSU/CASE .. only thing i did not buy was a HDD and DVD-Rom.. Because i own both and both are only 4 months old.. So i have put the new Parts together.. Then went to old PC , Formatted C drive.. Then added HDD and DVD=ROM from old PC to New one .. Booted and everything was fine except ofc no windows so gave the boot.msgr is missing thingy .. So i put in my Windows DVD .. Set it to boot from DVD .. It boots .. Goes through the "Loading Files" Then it shows me the Windows logo and stays there for a small while.. Then it suddenly turns black with a small gray bar at the bottom... and thats it .. it stays there forever and after some mins i can even here the DVD stops running.. I have uploaded a PIC to help u understand.. Also i tried installing from USB flash drive and same problem.
Here is the PIC of where i am stuck at *Notice the barely visible gray bar at bottom? : [URL]
XFX Pro 550W
ATI 6850
AMD FX6100
4GB of DDR3 RAM
AsRock 970 Extreme 4 Motherboard
Thermaltake Spacecraft VF-I Case.
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Mar 21, 2012
my computer started laggin really bad, couldnt even move mouse without major lag. Anyways so i got sick of it and reinstalled windows 7 64 bit, now my computer gets stuck at loading operating system. Thought it was SSD so took it out and put in a 500gp wd hard drive (I know it works fine, becuase had it run on company server all week before i used it) so then i installed it on their and still was stuck so then i took out my other 500gb wd hard drive where i store all my files, just so i could make sure that my OS can only install on one item and not be corrupted by any other drives. So now the problem still presit and i have tried resetting my bios by taking out battery for 10 min, still no results, so then i ran startup repair (Had no hope) and it still didnt work. Need help and bellow I will post all my hardware, by the way my computer is a custom build and has been working fine for 2-3 months. Also I do overclock, but i doubt that had anything to do with it, because it started to lag weeks after i started overclocking. [code]
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Nov 4, 2012
andwhen i put it on it keeps going in windows is loading files then when it is finish it goes on the laptop starting page and goes back on windows is loading files
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May 9, 2011
I was attempting to run chkdsk and went into Safe Mode -- no problems discovered. However, since then whenever I boot / reboot laptop Safe Mode screens reappear. Thinking back I don't recall any guidelines from any Win7 tech sites advising turning off Safe Mode. So, I initially assumed Safe Mode automatically reverted to the prior mode -- apparently an incorrect assumption. How do I get back to Normal Windows Start Up for Win7 Home Premium x64?
I got out of Safe Mode to restart somehow -- ESC key -- I did not force quit by turning off. Since then system now starts by scrolling thru 2-3 screens of "Loading: ... (various driver drive locations / various names)" and then Win 7 login screen comes in with Password box.
Everything else is running fine now except I suspect I need to go back to boot Safe Mode screen and turn Safe Mode off -- return it back to Start Win 7 Normally.
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Mar 14, 2012
The first problem was that it kept booting into the windows startup repair. For a split second i can see windows 7 loading but then it automatically went to the startup repair , after many many reboots i opened the command prompt in windows startup repair and tried fixing the master reboot.Now it gets stuck at loading operating system.Even when i try to boot from the windows 7 CD and Truecrypt rescue disk it still gets stuck at loading operating system.The whole harddrive was encrypted with truecrypt and it use to go to truecrypt bootloader after loading the operating system but it doesn't do that anymore.
Specs :
mobo : Gigabyte GA-890FXA-UD5
cpu: phenom ii x6 1090t
gpu : radeon hd 6950
hard drive : western digital black caviar 1TB
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May 27, 2009
I've been trying to install Windows 7 for days now...with no luck at all so far...and I'm getting quiet frustrated as you can imagine.
The installation always stops after the installer loads the files, screen freezes on the windows logo, and the progress bar stops immediately stops moving (or it freezes even before the logo is even fully displayed). The DVD then stops and no matter how long I wait nothing happens from there. If I run the text mode install, it stops on disk.sys.
I've looked everywhere on the net and tried many things:
unplugged anything not necessary during install (all usb, got rid of sound card, tried another graphic card, removed ram, switched ram position)
cleared cmos, no change
bios: disabled all unecessary (floppy (I don't use any) enabled/disabled parallel/serial port (for some it was a fix on other mobo's...or so I have read), messed around with lots of settings
tried other DVD drive, burned another DVD.
Now this issue isn't new to me, since I have never been able to install vista either. xp and ubuntu gave me a lot of problems too, but with xp pressing F7 during the initial loading would solve the issue and the install would run fine, on ubuntu adding no acpi would also allow install. With vista and windows 7 setup, pressing F7 during the file load doesn't apparently work, and I don't know how to bypass the acpi check.
If I try to run the install within xp, I get a compatibility report saying that my computer isn't acpi compatible...while the k7s8x bios clearly says it is. I tried enabling/disabling the acpi in the bios and it makes no difference (my bios is the last available, the 2.60)
I have seen people asking for k7s8x lan drivers for windows 7 on this forum, so I guess it is possible to install vista/windows 7 on this mobo after all.
Any suggestions welcome, as I'm completely out of ideas now!
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Feb 26, 2012
my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.When booting into safe mode, the very last file that will load is "CLASSPNP.SYS".When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.When I try start-up repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later) When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?
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Aug 24, 2011
i was wondering if anyone had advice/expierence with windows 7 not working past the welcome screen? yesterday i had been using google chrome and dl'd a song off Internet when suddenly the cpu shutdown. i thought it was powersave mode but it ended up being setup repair. i let a few hours pass and booted again,got to the home screen and it was my previous 3 accounts not a new one where all my files were moved. major problem was that neither my mouse or keyboard worked. i tried going into various safe modes but theyd all result in the same thing. the funny thing is thatboth mouse and keyboard work in the boot and bios but not at login.
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Nov 10, 2010
I turned on my computer and i got a black screen saying "windows error recovery" I clicked on "start windows normally" and the logo starts to load. Then a black screen comes up saying "setup is starting services" and a pop-up titled "Install Windows" reads: The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click "ok" restart computer and then restart the installation. I press ok, and the computer restarts normally but then it stays stuck at the setup is starting services screen, with the Install windows pop-up.
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Dec 16, 2011
my computer crash while rebooting it and every time i try to turn it on it always say "setup is starting services" and it will say to restart it and i did restart it but it always go back to the setup starting services and just ask my to turn it off again. what should i do?
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Oct 19, 2012
My computer during system restore was turned off and keeps saying loading files what can I do to reset it to factory I did the f8 and the zero ideas already.
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Mar 12, 2012
my toshiba laptop is stuck at setup is starting services
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