Setup Freezes After Windows Is Loading Files
May 27, 2009
I've been trying to install Windows 7 for days now...with no luck at all so far...and I'm getting quiet frustrated as you can imagine.
The installation always stops after the installer loads the files, screen freezes on the windows logo, and the progress bar stops immediately stops moving (or it freezes even before the logo is even fully displayed). The DVD then stops and no matter how long I wait nothing happens from there. If I run the text mode install, it stops on disk.sys.
I've looked everywhere on the net and tried many things:
unplugged anything not necessary during install (all usb, got rid of sound card, tried another graphic card, removed ram, switched ram position)
cleared cmos, no change
bios: disabled all unecessary (floppy (I don't use any) enabled/disabled parallel/serial port (for some it was a fix on other mobo's...or so I have read), messed around with lots of settings
tried other DVD drive, burned another DVD.
Now this issue isn't new to me, since I have never been able to install vista either. xp and ubuntu gave me a lot of problems too, but with xp pressing F7 during the initial loading would solve the issue and the install would run fine, on ubuntu adding no acpi would also allow install. With vista and windows 7 setup, pressing F7 during the file load doesn't apparently work, and I don't know how to bypass the acpi check.
If I try to run the install within xp, I get a compatibility report saying that my computer isn't acpi compatible...while the k7s8x bios clearly says it is. I tried enabling/disabling the acpi in the bios and it makes no difference (my bios is the last available, the 2.60)
I have seen people asking for k7s8x lan drivers for windows 7 on this forum, so I guess it is possible to install vista/windows 7 on this mobo after all.
Any suggestions welcome, as I'm completely out of ideas now!
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Jun 17, 2011
I just put this computer together (check out my specs) and put the OS DVD in to install. It goes through the motions of "loading files" and then when it says "starting windows" it gets just to the point where you can see all 4 colored orbs and it freezes.How do I fix this issue and install windows 64bit?
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Aug 9, 2009
Windows 7 started to hang on loading screen, just before colored balls show up. So I put in windows 7 cd, made sure boot order was correct in bios, attempted to run repair, but cd loads to a black screen. So i make a bootable usb for win 7 try the same thing but it gets stuck at windows loading files. So I make a recovery cd on another computer with win7 as OS. Same problem. So I do memtest, surface test, everything checks out fine.
This whole time ubuntu will boot fine (Ive had dual boot working fine for over a year). I use ubuntu to get all the files I need of the host machine and use mini tools partition wizard to wipe the hdd thinking maybe i need a fresh install of win7. Same problem persists with failure of cd and usb of win 7. Trying a bootable usb of ubuntu, it works no problem, OS boots everything, flawless.
I continue to try to get windows working because i need it to remote in for work. On oddity is that if it the first time i boot the computer for the day the windows cd boots and i can install the OS but on the first restart it hangs at the same spot as above. This screams power supply issue, so I wipe the hdd again and swap in a new psu. Windows cd boots, installs, loads fine. I install chrome, steam, quicken, rename the computer which requires restart! and then it fails at the same spot. In retrospect I should have used to good boot to install chipset drivers, unfortunately i am yet to be able to get back into the OS via any means. Other things I have tried:
-Boot to cd with HDD disconnected.
-Boot to usb with dvd disconnected.
-Update Bios to latest version.
-Wipe the hdd with minitools, turn off computer, take battery out of mobo to reset cmos. Still no dice.
My problem with all of this is that the whole time ubuntu can install and works fine. I want this to be a hardware issue, but i can't figure it out. Only thing i can figure is its chipset drivers? But I need to be able to install the OS to run the asus installer.
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Sep 3, 2011
I'm new here.I couldnt find any solution for my problem anywhere and i thought i can find it here.
I have Windows 7 Ultimate 32 Bit and im trying to install it for about 6 months. I installed it once but after one week,os is gone and stuck at classpnp.sys
Here are the steps i followed when trying to install; Selected Boot Menu > CD/DVD
Seen windows is loading files. Seen Starting windows but its gone before the 4 colored windows logo comes.
And endless black screen. I also tried to boot from dvd in safe mode.It hangs at disk.sys I checked rams. I have 1 gb x 2 rams.There is blue and brown sockets for rams on my motherboard.
Both of rams connected to blue ones.When i disconnect one of them pc opens but same issue. When i disconnect one of them and connect it to brown socket pc didnt opened.
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Jun 29, 2010
I have a freshly built computer. All new internal parts (HD, DVD drive, MoBo, video card, processor, PSU, RAM and case). Here is a list of all the parts that are in it:Newegg.com - Once You Know, You NeweggI also have a fresh copy of Windows 7 OEM.All parts are plugged in properly, and bios set up correctly (as far as I can tell). The only bios that aren't at default that I can remember off the top of my head was that I disabled the floppy section (don't have one), I raised the clock speed of my CPU to 2.8 (up from 2.66), and I enabled my CPU to raise 9-11% capacity under heavy loads.verything saved properly, and my CPU runs at roughly 35 degrees C. Not nearly as cool as my old rig but not that bad. The default settings had it running half a degree cooler.
Opened up the 7 case, popped it in, booted from CD-ROM, and a black screen comes up and says "Windows is loading files..." A bar fills up really fast, and after it finishes it resets and starts filling up again, much slower. Once this bar fills up however, the computer hangs and sits there. I've let it sit for over 10 minutes with no change. The only notable thing that happens is about 30 seconds after it fills the bar the DVD drive has some activity, and then it goes silent for the rest of the time.
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May 27, 2009
I've been trying to install Windows 7 for days now...with no luck at all so far...and I'm getting quiet frustrated as you can imagine.The installation always stops after the installer loads the files, screen freezes on the windows logo, and the progress bar stops immediately stops moving (or it freezes even before the logo is even fully displayed). The DVD then stops and no matter how long I wait nothing happens from there. If I run the text mode install, it stops on disk.sys.
I've looked everywhere on the net and tried many things:unplugged anything not necessary during install (all usb, got rid of sound card, tried another graphic card, removed ram, switched ram position)cleared cmos, no changebios: disabled all unecessary (floppy (I don't use any) enabled/disabled parallel/serial port (for some it was a fix on other mobo's...or so I have read), messed around with lots of settingstried other DVD drive, burned another DVD..My config is fairly old, but not old enough not to meet the basic requierments:Asrock k7s8x r3ati radeon 95001.7GB of ramNow this issue isn't new to me, since I have never been able to install vista either. xp and ubuntu gave me a lot of problems too, but with xp pressing F7 during the initial loading would solve the issue and the install would run fine, on ubuntu adding no acpi would also allow install. On XP and windows 7, I don't know how to bypass the acpi check.If I try to run the install within xp, I get a compatibility report saying that my computer isn't acpi compatible...while the k7s8x bios clearly says it is. I tried enabling/disabling the acpi in the bios and it makes no difference (my bios is the last available, the 2.60)I have seen people asking for k7s8x lan drivers for windows 7 on this forum, so I guess it is possible to install vista/windows 7 on this mobo after all.
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Feb 8, 2012
Just build a new desktop and while loading up the windows 7 disk, it froze on the Windows is loading files screen. White bar went all the way across once and then freezes.
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Jul 31, 2010
I recently finished building my custom pc, and tried installing Windows 7 Home Premium on it. I got to where it says "Windos is loading files", the white bar filled up, then it would repeat but slower. So far so good, but then it took me to the screen with the background, where one would normally log in to a user account, but it was completely blank, except for the cursor. So I rebooted the PC and tried reistalling it, and then after the "Windows is loading files" screens, it just gave me a blank black screen with only the cursor visable. I tried this several times but always got the same result. Now, i just the blue screen of death.When i don't boot from the CDROM, my computer freezes at "Verifying DMI Pool Data....." I tried resetting my CMOS, but that didn't change anything, so i'm pretty sure I'm getting that message because there's no operating system because Windows 7 won't seem to finish its installation. The HDD i bought said it came prepared for Windows 7 so there shouldn't have to be any formatting or whatnot done. I am thoroughly perplexed
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Sep 19, 2012
Computer is a couple years old, self built, no issues. Watching hulu and suddenly there's a crackling sound, a flash of light, and screen freezes (not bsod, just total freeze). No biggie, reboot. Won't reboot. Get's to "Starting Windows" and freezes.
Figured it's a ram or hard drive issue. Long story short, quick trip to Fry's, put in brand new hard drive & one stick of brand new ram (completely took out old ram and old hard drives). Took out wireless card, unplugged all usb, except for new usb (wired) keyboard.
Put in Window's installation DVD, boot from CDRom, it gets to "Windows is loading files" and about the third time it completes a status bar, it freezes there. I've rebooted a few times, same issue. Swapped out the one new ram for the second stick that came in the pack, same thing.
So...not hard drive, not ram, not wireless card, not any usb thingy plugged in, system temps have been fine lately. Based on the sudden noise/flash seems like a hardware thing, but can't pinpoint.
System Specs: Antec case, corsair 750W power supply, Gigabit UDP3 motherboard, intel i5-750, evga GeForce GTX260 vid card, and as of tonight a corsair 4gb ddr3 1333x ram, and wd caviar green 1tb hard drive.
I'm going to try to take out the video card (pita) in the mean time.
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Feb 12, 2012
Windows 7 started to hang on loading screen, just before colored balls show up. So I put in windows 7 cd, made sure boot order was correct in bios, attempted to run repair, but cd loads to a black screen. So i make a boot-able usb for win 7 try the same thing but it gets stuck at windows loading files. So I make a recovery cd on another computer with win7 as OS. Same problem. So I do memtest, surface test, everything checks out fine.This whole time ubuntu will boot fine (Ive had dual boot working fine for over a year). I use ubuntu to get all the files I need of the host machine and use mini tools partition wizard to wipe the hdd thinking maybe i need a fresh install of win7. Same problem persists with failure of cd and usb of win 7. Trying a boot-able usb of ubuntu, it works no problem, OS boots everything, flawless.I continue to try to get windows working because i need it to remote in for work. On oddity is that if it the first time i boot the computer for the day the windows cd boots and i can install the OS but on the first restart it hangs at the same spot as above. This screams power supply issue, so I wipe the hdd again and swap in a new psu. Windows cd boots, installs, loads fine. I install chrome, steam, quicken, rename the computer which requires restart! and then it fails at the same spot. In retrospect I should have used to good boot to install chipset drivers, unfortunately i am yet to be able to get back into the OS via any means. Other things I have tried:
-Boot to cd with HDD disconnected.
-Boot to usb with dvd disconnected.
-Update Bios to latest version.
-Wipe the hdd with minitools, turn off computer, take battery out of mobo to reset cmos. Still no dice.
Only thing i can figure is its chipset drivers? But I need to be able to install the OS to run the asus installer.Motherboard is Asus P5B deluxe.
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Oct 12, 2009
Trying to install windows 7 on a different partition to multi-boot with windows xp sp3.
Downloaded the "7600.16385.090713-1255_x86fre_client_en-us_Retail_Ultimate-GRMCULFRER_EN_DVD.iso" file and burned a DVD.
Booted from the disc and all went well with the "press any key to boot from CD or DVD" / "setup is copying files"..
Post this screen, the windows logo appeared and it took about 3 minutes for the screen where you choose your language,etc to appear.
Then comes trouble The screen remained idle for about another 3 minutes before the "Setup is loading" appeared and it stops here forever.... pls help!
Note: I tried installing from my pen drive as well..., but the same exact result.
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May 18, 2012
I just turned on an almost new build pc to install windows 7. The entire pc is a new build except the hard drive that has a good copy of xp installed. I am trying to install a new copy of windows 7 on the hard drive. So I turned the pc on and go into the bios to set the DVD to boot first. So windows starts to install and the window is loading bar comes up. After the bar gets over half full, the screen drops and there is a line of h's on the left side of the screen and the installation freezes.
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Mar 5, 2011
my laptop belonged to my brother and had very little use, he gave it to me and i put norton security on it, whenever i load a site with a few pictures it freezes and a message on the bottom of the screen says loading an ad (not always the same one, a few different ones). i don't use the computer a lot, mainly i like to check the news (used to anyway) but now it just freezes and i cant click on anything. sometimes if i start it up and shut it down a few times it does work but this is very time consuming. also ebay does not work, just freezes when i click on a picture. strangely enough my son likes Internet and this works perfectly, you can view videos with no interruptions.
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Oct 22, 2009
I just got a copy of windows 7(64-bit ultimate, because its from my college its the upgrade version) and I'm having some install troubles. The installation keeps freezing right when it finishes loading the dvd.
Currently on windows xp. We know the dvd works (tried it in a different computer) and the dvd drive in this system works (tried using different operating systems). I can move the mouse around, and no keyboard shortcuts appear to work. I had the windows 7 beta installed a ways back, so I know the OS works on this system.
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Dec 3, 2012
I'm using Google Chrome and when loading theverge.com, my cursor consistently freezes for a few seconds before resuming normal movement later. What is causing such freezes?
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Aug 5, 2012
It is running Windows 7 Home Premium 64 bit application. June 2012 it crashed. Since I am a teacher, I needed my laptop to recover quickly. The system would not recognize my recovery disks so I had to order disks from HP. The disks arrived but when I began to rebuild the tablet I killed the process at 12 hours because it seemed ridiculously long. ( My prior career I was a system project manager...so I am no strager to computers and software installations.) My quick solution was installing Windows 7 Home premium and then downloading the custom installtions for my HP tablet off the HP site. This was required to finish the school year. July 2012 I began attempting to rebuild my laptop correctly. I found, through HP forums, their installtions take 16 hours before you get to the windows setup screens. In the midst of this process my battery also seems to have completely died.I have tested that it is the battery: AC Power glows steady white when battery is removed and system boots.
Put the battery back in and the light blinks orange the whole time. Battery test shows it cannot recognize a battery. So....when I tried to install the first time with battery still in, 16 hours later HP recovey processed, and Windows setup began. It made it through preparing software installation, installing software, customizing software, and stopped at "Checking AC Power." The second time.....I tried to install I removed the dead battery.This allowed the power led to stop blinking orange and be steady white glow. For this test the system made it through preparing, and installing, but hung at customizing software.Third try now....battery back in hangs again at Checking AC Power. It has been here for 8 hours. The HP site also indicates that the WIFI radio needs to be on for installation. Mine is and glows white.
Any remedies for how to complete the installation, through checking ac power where it is hanging, and then initate and complete the installtion verification would be great! While I can install my full clean version of Windows 7, it would be preferential to install with the HP customizations specific to this laptop.Here is a link to the customer forum for the inordiantely long recovery process on the HP side: Installing from HP Recovery CD,nstallation freezes at %12 - Page 11 - HP Support Forum
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Oct 3, 2011
I have read a lot on this getting stuck. I had an issue with it getting stuck, so I had HP to send me the recovery disks and I backed everything up and did a clean install. It did its thing and now it is at the Windows is loading files screen. Bad news is, it has been on this screen since last night at around 8:00 (12 hrs), Good news is, it has been moving. I put a sticky note on the progress bar, even this morning it has moved about a half an inch. Should I be worried or just patient? It said it may take up to 3 hours and it has been 12 hours.
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May 18, 2012
I have tried every solution I can find online, but nothing has worked. This is a brand new Windows 7 Professional 64-bit machine and I installed Office 2010 Pro Plus X64 and Outlook has never worked. I've tried reinstalling, scanpst.exe, /safe, /resetnavpane, recreating profiles.
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Aug 13, 2011
My computer would start to boot up"Windows is loading files" and get stuck. I would have to do a hard shut down after it sticks there for an hour. Anyhow, it would eventually boot up, all though one time I got a BSOD Stop: 21C error.For the past 3 days, no sound is coming out of my speakers. All of a sudden it is coming out of my HDMI monitor instead, I went and bought new speakers because I thought they had died. It is still doing it though. Even if I plug headphones in the front jack, I get nothing.
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Feb 28, 2011
I have Dell XPS 15. I shut it down normally and then tried to switch it on.. but it is hanging up and getting Windows is loading files after the progress bar. I tested the memory tests and it has passed the test saying now error found with your memory.
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Aug 30, 2010
Ok, I tried to install Windows 7 a while back, and it would freeze every time during 'expanding files' section. I also run into similar problems when it comes to installing Vista. I've gotten Vista to install maybe 2 times and both times it ran fine for a little then it refused to boot (not sure where in the process anymore).I checked the Windows Vista / 7 compatibility guide on Microsoft's page and everything i have SHOULD work, so I'm not thinking its hardware issues.I read another post on these forums that had someone saying it worked when they swapped out the dvds when it froze. I don't believe its the disc either, because both Vista and 7 had no problems installing on other computers that i tested it on. Running a Virtualbox with 768mb RAM assigned to it installed flawlessly as well.Why does my install keep freezing on the machine I plan to activate Windows with, but not on any other?
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Jun 10, 2012
I have just bought a new PC 5 hours ago .. I have bought everything GPU/CPU/MOBO/RAM/PSU/CASE .. only thing i did not buy was a HDD and DVD-Rom.. Because i own both and both are only 4 months old.. So i have put the new Parts together.. Then went to old PC , Formatted C drive.. Then added HDD and DVD=ROM from old PC to New one .. Booted and everything was fine except ofc no windows so gave the boot.msgr is missing thingy .. So i put in my Windows DVD .. Set it to boot from DVD .. It boots .. Goes through the "Loading Files" Then it shows me the Windows logo and stays there for a small while.. Then it suddenly turns black with a small gray bar at the bottom... and thats it .. it stays there forever and after some mins i can even here the DVD stops running.. I have uploaded a PIC to help u understand.. Also i tried installing from USB flash drive and same problem.
Here is the PIC of where i am stuck at *Notice the barely visible gray bar at bottom? : [URL]
XFX Pro 550W
ATI 6850
AMD FX6100
4GB of DDR3 RAM
AsRock 970 Extreme 4 Motherboard
Thermaltake Spacecraft VF-I Case.
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Nov 4, 2012
andwhen i put it on it keeps going in windows is loading files then when it is finish it goes on the laptop starting page and goes back on windows is loading files
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Feb 10, 2012
OK, trying to put windows 7 on a motion m1300 tablet. 1gig ram 1ghz cpu and 60gb hard drive. due to the bios being limiting install from xp desktop is impossible, so using an external disk drive i am trying to do a clean install, but it just stops at setup is starting, i know that seven will run on these, seen it with my own eyes, but i cannot get setup past this part.i have a feeling its the graphics driver, but getting into device manager from the language screen/ click here to install screen hasnt worked. its not in the system32 folder and so i dont know where to lookedit: before its asked, yes the disk is good, and i cant use a usb because the bios wont alow it. also the bios are up to date
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Sep 9, 2010
I'm reinstalling windows 7 ultimate. I try and boot from DVD and it loads files the the screen goes blank.
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Nov 22, 2011
I am attempting to install a fresh copy of Windows 7 on my laptop and am having multiple problems.The HDD is formatted completely empty.
1. When attempting to use the Reinstallation DVD from Dell, the DVD boots and the progress bar moves that says "Windows is loading files," then the computer restarts and it is stuck in an infinite loop.
2. When attempting to use a copy of Windows 7 on a USB drive, the drive boots up until you see the cursor to begin the reinstallation process, then the computer restarts and it is stuck in an infinite loop.
3. When attempting to use a Windows XP DVD, it starts the setup process, and then I get error: STOP: 0X0000007B (0XF78D2524, 0XC0000034, 0X00000000, 0X00000000)
I have been able to boot command line Linux distros (haven't tried any graphical distros) without any problems. Dell instructed me to run diagnostics on everything, and everything passed, so it doesn't seem like there are any apparent hardware issues. I tried pulling the battery and just using the power cord and also removing one of the sticks of RAM and attempting installation, but I have the same problems.
Specs:
Dell Inspiron 1545 (Late 2010)
Windows 7 Home Premium
Intel Core 2 Duo
320GB HDD
4GB RAM
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Dec 5, 2012
How to set up automatic deleting files from specific folders. I know there is a 3rd party software, but was wondering if I can do it directly thru Windows 7 options?
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Apr 22, 2012
whenever I try to install a game or program (happens more often for games), the setup process freezes at random intervals. Not the kind of freeze where it crashes or gets the 'not responding' error message, but I can't click anything or advance to the next part of the setup until it goes away. It's really strange, and only started happening two weeks ago. I'm running Ultimate 32-bit.
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May 5, 2010
When I try to do a clean install of Windows 7 I get the loading files white progress bar you normally get during an installation, it then goes directly to the scrolling progress bar that would normally appear before a Windows startup, and then goes to a blank Windows 7 desktop with only a cursor (that I can move).I have a computer with the following specs:[CODE]I have tried to install with every version I can get my hands on, both 32 and 64 bit. None of them are upgrade versions. I've tried installing on a fresh WD Raptor and an Intel G25 SSD. All other drives have been disconnected. I've moved my memory around and tried with one stick. My mainboard has the latest official BIOS, although there is a new beta.
I ran the Windows 7 compatibility test and didn't see anything that would cause this problem.I have searched the internet and have not been able to find a solution sonstalling Windows XP has never been a problem, just Windows 7, always with the same problem.This is one of the few times when I have not been able to look around a find an existing answer to a problem and I am stumped.
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Mar 2, 2012
I was recently having some bad video driver issues (getting frequent BSODs after updating to the latest drivers for my 560 Ti), so I did a system restore. After the restore, I'm not having any problems with that, but a new one has popped up: opening any photo or video file in Windows Photo Viewer, VLC, or MPC-HC takes a while. There's a 10-15 second delay. In the case of Windows Photo Viewer, it doesn't open the program until then. With VLC and MPC-HC, the program opens but it takes that long to load the file. I've tried this on two separate hard drives, and opening the files with other programs (such as opening a local image file using Chrome) doesn't have the same delay. I've rebooted my computer several times, rebuilt my icon cache (which has fixed some similar bugs for me before), and checked that I didn't have an issue with color calibration (which reportedly slows down Windows Photo Viewer). Scanning with MSE turned up nothing. I can't do a system restore to any other point since this was the only one before I installed the new video card drivers that gave me even worse trouble.
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