Installation Freezes When Finishes Loading The Dvd
Oct 22, 2009
I just got a copy of windows 7(64-bit ultimate, because its from my college its the upgrade version) and I'm having some install troubles. The installation keeps freezing right when it finishes loading the dvd.
Currently on windows xp. We know the dvd works (tried it in a different computer) and the dvd drive in this system works (tried using different operating systems). I can move the mouse around, and no keyboard shortcuts appear to work. I had the windows 7 beta installed a ways back, so I know the OS works on this system.
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Nov 3, 2012
I've seen lots of problems but this one has me puzzled. I thought my old graphics card (EVGA GTX 285) was having some problems and it was time for an upgrade so I purchased a new EVGA GTX-660 ti. I'm still having the same problem so I don't think its the graphics card. What happens, when windows starts before the log in screen comes up the monitor shuts down. However, I can start Windows in safe mode. I can go in and remove the drivers and restart Windows and everything comes up. Windows will install the new drivers and when I restart to set the drivers the problem returns exactly as before. I have flashed the BIOS, updated the chip set drivers, tried loading the card drivers from several different sources and no luck. Its a Gateway FX6801 PC, i7, 12 gigs of RAM, 750w power supply (I have watched the BIOS power and its steady as a rock)
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Jan 31, 2012
I just finished building my first computer in 8-9 years or so. I was quite excited that my computer booted first time I turned it on but my excitement was soon overwhelmed with defeat. Let me start by linking my computers specs. [URL] I downloaded windows 7 from my schools msdn website I have the key and everything. I then burned it to a dvd. After booting from my dvd drive the loading bar continues and finishes. The 4 colorful balls float around then come together and my computer gets stuck.
Now It's very important to note that I was able to get past this screen after restarting my computer 4 times and I was successfully able to load continue on to installing windows only to get stuck in the same screen while booting from my ssd. Then I thought this issue could've been caused by using my SSD. So I unplugged it and repeated the same process using my seagate HD same thing happened. When I try starting it in safe mode the computer continues on to loading windows but I get prompted to restart it in normal mode so that the installation can continue.
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May 18, 2012
I just turned on an almost new build pc to install windows 7. The entire pc is a new build except the hard drive that has a good copy of xp installed. I am trying to install a new copy of windows 7 on the hard drive. So I turned the pc on and go into the bios to set the DVD to boot first. So windows starts to install and the window is loading bar comes up. After the bar gets over half full, the screen drops and there is a line of h's on the left side of the screen and the installation freezes.
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Jul 31, 2010
I recently finished building my custom pc, and tried installing Windows 7 Home Premium on it. I got to where it says "Windos is loading files", the white bar filled up, then it would repeat but slower. So far so good, but then it took me to the screen with the background, where one would normally log in to a user account, but it was completely blank, except for the cursor. So I rebooted the PC and tried reistalling it, and then after the "Windows is loading files" screens, it just gave me a blank black screen with only the cursor visable. I tried this several times but always got the same result. Now, i just the blue screen of death.When i don't boot from the CDROM, my computer freezes at "Verifying DMI Pool Data....." I tried resetting my CMOS, but that didn't change anything, so i'm pretty sure I'm getting that message because there's no operating system because Windows 7 won't seem to finish its installation. The HDD i bought said it came prepared for Windows 7 so there shouldn't have to be any formatting or whatnot done. I am thoroughly perplexed
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Mar 5, 2011
my laptop belonged to my brother and had very little use, he gave it to me and i put norton security on it, whenever i load a site with a few pictures it freezes and a message on the bottom of the screen says loading an ad (not always the same one, a few different ones). i don't use the computer a lot, mainly i like to check the news (used to anyway) but now it just freezes and i cant click on anything. sometimes if i start it up and shut it down a few times it does work but this is very time consuming. also ebay does not work, just freezes when i click on a picture. strangely enough my son likes Internet and this works perfectly, you can view videos with no interruptions.
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Jun 17, 2011
I just put this computer together (check out my specs) and put the OS DVD in to install. It goes through the motions of "loading files" and then when it says "starting windows" it gets just to the point where you can see all 4 colored orbs and it freezes.How do I fix this issue and install windows 64bit?
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Dec 3, 2012
I'm using Google Chrome and when loading theverge.com, my cursor consistently freezes for a few seconds before resuming normal movement later. What is causing such freezes?
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May 27, 2009
I've been trying to install Windows 7 for days now...with no luck at all so far...and I'm getting quiet frustrated as you can imagine.
The installation always stops after the installer loads the files, screen freezes on the windows logo, and the progress bar stops immediately stops moving (or it freezes even before the logo is even fully displayed). The DVD then stops and no matter how long I wait nothing happens from there. If I run the text mode install, it stops on disk.sys.
I've looked everywhere on the net and tried many things:
unplugged anything not necessary during install (all usb, got rid of sound card, tried another graphic card, removed ram, switched ram position)
cleared cmos, no change
bios: disabled all unecessary (floppy (I don't use any) enabled/disabled parallel/serial port (for some it was a fix on other mobo's...or so I have read), messed around with lots of settings
tried other DVD drive, burned another DVD.
Now this issue isn't new to me, since I have never been able to install vista either. xp and ubuntu gave me a lot of problems too, but with xp pressing F7 during the initial loading would solve the issue and the install would run fine, on ubuntu adding no acpi would also allow install. With vista and windows 7 setup, pressing F7 during the file load doesn't apparently work, and I don't know how to bypass the acpi check.
If I try to run the install within xp, I get a compatibility report saying that my computer isn't acpi compatible...while the k7s8x bios clearly says it is. I tried enabling/disabling the acpi in the bios and it makes no difference (my bios is the last available, the 2.60)
I have seen people asking for k7s8x lan drivers for windows 7 on this forum, so I guess it is possible to install vista/windows 7 on this mobo after all.
Any suggestions welcome, as I'm completely out of ideas now!
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Feb 12, 2012
Windows 7 started to hang on loading screen, just before colored balls show up. So I put in windows 7 cd, made sure boot order was correct in bios, attempted to run repair, but cd loads to a black screen. So i make a boot-able usb for win 7 try the same thing but it gets stuck at windows loading files. So I make a recovery cd on another computer with win7 as OS. Same problem. So I do memtest, surface test, everything checks out fine.This whole time ubuntu will boot fine (Ive had dual boot working fine for over a year). I use ubuntu to get all the files I need of the host machine and use mini tools partition wizard to wipe the hdd thinking maybe i need a fresh install of win7. Same problem persists with failure of cd and usb of win 7. Trying a boot-able usb of ubuntu, it works no problem, OS boots everything, flawless.I continue to try to get windows working because i need it to remote in for work. On oddity is that if it the first time i boot the computer for the day the windows cd boots and i can install the OS but on the first restart it hangs at the same spot as above. This screams power supply issue, so I wipe the hdd again and swap in a new psu. Windows cd boots, installs, loads fine. I install chrome, steam, quicken, rename the computer which requires restart! and then it fails at the same spot. In retrospect I should have used to good boot to install chipset drivers, unfortunately i am yet to be able to get back into the OS via any means. Other things I have tried:
-Boot to cd with HDD disconnected.
-Boot to usb with dvd disconnected.
-Update Bios to latest version.
-Wipe the hdd with minitools, turn off computer, take battery out of mobo to reset cmos. Still no dice.
Only thing i can figure is its chipset drivers? But I need to be able to install the OS to run the asus installer.Motherboard is Asus P5B deluxe.
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May 18, 2012
I have tried every solution I can find online, but nothing has worked. This is a brand new Windows 7 Professional 64-bit machine and I installed Office 2010 Pro Plus X64 and Outlook has never worked. I've tried reinstalling, scanpst.exe, /safe, /resetnavpane, recreating profiles.
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Aug 9, 2009
Windows 7 started to hang on loading screen, just before colored balls show up. So I put in windows 7 cd, made sure boot order was correct in bios, attempted to run repair, but cd loads to a black screen. So i make a bootable usb for win 7 try the same thing but it gets stuck at windows loading files. So I make a recovery cd on another computer with win7 as OS. Same problem. So I do memtest, surface test, everything checks out fine.
This whole time ubuntu will boot fine (Ive had dual boot working fine for over a year). I use ubuntu to get all the files I need of the host machine and use mini tools partition wizard to wipe the hdd thinking maybe i need a fresh install of win7. Same problem persists with failure of cd and usb of win 7. Trying a bootable usb of ubuntu, it works no problem, OS boots everything, flawless.
I continue to try to get windows working because i need it to remote in for work. On oddity is that if it the first time i boot the computer for the day the windows cd boots and i can install the OS but on the first restart it hangs at the same spot as above. This screams power supply issue, so I wipe the hdd again and swap in a new psu. Windows cd boots, installs, loads fine. I install chrome, steam, quicken, rename the computer which requires restart! and then it fails at the same spot. In retrospect I should have used to good boot to install chipset drivers, unfortunately i am yet to be able to get back into the OS via any means. Other things I have tried:
-Boot to cd with HDD disconnected.
-Boot to usb with dvd disconnected.
-Update Bios to latest version.
-Wipe the hdd with minitools, turn off computer, take battery out of mobo to reset cmos. Still no dice.
My problem with all of this is that the whole time ubuntu can install and works fine. I want this to be a hardware issue, but i can't figure it out. Only thing i can figure is its chipset drivers? But I need to be able to install the OS to run the asus installer.
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Apr 7, 2011
Every time IE 9 finishes a download the screen keeps comming to the front of whatever else I am doing. It does not seem to matter if I have the download manager open or closed. I do not have my downloads set to notify me upon completion either. This is becoming incredibly annoying as it will pull me away from what I am working on. Is there no way to prevent it from doing this upon completion of a download?
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Oct 30, 2009
I checked the forums and could not find my specific issue.
The other day, I successfully installed Windows 7 Ultimate (full version, clean install) on my primary "C" partition and everything worked. Now, I believe I have a corrupt OS. When I attempt to boot normally, I receive an "Error loading operating sytem" message. The Windows 7 installation CD is detected, and begins booting, but following the "loading Windows" screen no options are displayed.
Here is what I did to cause this issue:
-I had an old external drive not compatible with Windows 7, so I decided to try and install XP onto a secondary partition.
-In order to create this partition during the installation, I deleted my "E" partition which I had previously locked with BitLocker. I left my "C" partition (System Rese) and "D" partition (with Windows 7) in tact.
-I began installing Windows XP. Upon reboot, I received my first "Operating SYstem Not Deteced" error.
-I tried booting from my WIndows 7 CD to see what was going on, but following the boot from the CD, the installation program stpped running before any options were displayed. This occured after the "Starting windows" message was displayed.
-I tried booting from the Windows XP install CD. This CD boot properly. I deleted the partition I had attempted to install XP on.
-I tried booting normally, and "Operating SYstem Not Deteced"
-I tried booting from the WIndows 7 CD again and "Operating SYstem Not Deteced"
At this point, I am considering loading from the XP CD and deleting all partions with hopes for a fresh Windows 7 installation.
Anything else I should try before deleting my partitions?
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Mar 2, 2012
I have a trouble installing windows7. I think the problem is that my motherboard and a new SSD(intel 320), that I've just bought,have a conflict. I have Asus Striker which is based on nvidia 680i chipset. It's not supported ahci. So, every time it stops at 81%.
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Dec 29, 2009
This is an msdn version of windows 7 if this matters.
I tried to clean install windows 7 x64 on a computer which before had Vista x86. I the first time though the install went and froze on extracting files. I looked on the internet and saw to remove anything that wasn't necessary so I left only the mouse, keyboard, and vga cable. That time the installer froze after it attempted to create a new partition to install on. I tried a few times over and even tried plugging stuff back in and it would always freeze there.
I tried installing in safe mode and that worked fine but it would freeze on completing installation after it rebooted. You aren't allowed to run that step in safe mode. I though the cause is most likely faulty hardware/drivers since safemode fixed the earlier freezing. I attempted to install only using the integrated graphics with 1 stick of ram to no avail. Just for the heck of it I tried x86 which did not work and installing off a usb with the dvd drive detached and nothing has shown any change.
I eventually gave up and for now I only have Vista x86 on the machine for now but getting a working install of x64 7 would be nice.
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Apr 24, 2012
I re-installed windows three days ago. Since then, it has completely frozen (requiring a hard reset) 4 times, twice in a row today, and twice in a row the day before yesterday.
My specs are as follows:
AMD Phenom II X6 1055T
M4A89GTD-PRO
6GB A-Data DDR3 RAM
ASUS EAH5770 CUcore
Windows 7 Ultimate x64
I never had freezing issues before my new installation.
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Aug 6, 2009
SUMMARY: Windows 7100 x64 installation freezes on splash/loading screen during the first restart after the last step of installation.
Let me start by saying this all started 4 days ago when Windows 7 Ultimate build 7068 x64 randomly started refusing to let my router assign my machine an IP address. It was a hard-line connection and had been working fine for weeks.
No hardware changes, no software changes, no network changes, and poof--no connectivity. Other machines and OS's connected to it fine, and my machine connected to OTHER networks fine. Two days of router hard resets and windows registry hacks yielded absolutely no progress, so I arrived at a reinstallation of Windows.
I decided that since I was going to lose all data anyhow, I would take that opportunity to update the firmware on my SSD--which, if you've never heard of this process-- it is no small feat. After consulting with 4 IT professionals at work, whoring out 3 different PC's, obtaining a mild concussion, and an act of congress, I finally got a formatted, blank SSD with updated firmware ready to re-install windows to.
I created a 7100 x64 installation disc using Microsoft's ISO and booted from it. Installation went smoothly all the way up to the very last step (when the screen resolution changes from default low-res to OS-worthy normal resolution) and then setup says it needs to restart one last time.
It appears as though this time when it restarts, it actually boots from the hard drive, rather than the installation program. I got the animated windows icon with the black back drop, and then before the OS pops up it just hangs and freezes.
No keyboard input is responsive (ctl + alt + delete doesn't work) once it freezes, and a "repair installation" just yields a "Windows cannot repair this installation" message. I tried everything I can think of and there is no way to get past it. Botting it in safe mode just says "Windows cannot boot in safe mode because setup needs to complete first."
For sanity's sake, I wiped the disc again and installed XP x64 and it installed lickedy-split just fine. I don't understand though, because I was running build 7068 no problems beforehand, and it wasn't hard to install at all.
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Apr 16, 2012
I have had a boot error and i have formatted my hard disk. I have inserted windows installation disk,it freezes at 99% at the first installation part, i cant even move the mouse. Pls help fast, tried everything ; writing from cell phone . I have no pc now , i even tried connecting my hard disk to another pc. and installing windows from there and it doesnt work.
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Jan 21, 2013
I bought a Toshiba laptop it came with windows 8 and I wanted to install 7. I deleted the hard drive and when I start installing windows 7 it freezes right away at "starting windows". After this, I put windows 8 cd into it and setup started.
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Aug 1, 2009
I installed win 7 RTM build 7600, the install process finished without any problems.
but after first reboot, the OS doesn't work, i see the main screen , but when i click on some icon, or press start etc. the system freeze for 10 min (aprox...)
after that the operation preformed, and the when i click on anothrer icon (do another operation) it freeze again.
any idea, what can it be ?
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Mar 21, 2010
I tried many times to install 7 ultimate but it just freezes at expanding files even the 3 dots freeze i tested my ram and disc for errors but everything is ok i left only 1 ram but nothing i disabled all the peripherals in my mobo but nothing also checked my hdd for errors and its ok aswell..xp and vista install without problems..
System Specs: MSI 975x Platinum PowerUp Edition
Intel Core 2 Duo E6600
2X1GB DDR2 Memories
EVGA 9800 GTX+
Seagate 320GB
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Aug 11, 2010
My Windows 7 installation freezes every time at the "starting windows" screen right after the little orbs come together to form the windows logo. I have let it sit there for hours and nothing changes. I am doing a fresh installation on a new build.
It seems I have literally tired everything to get this to work (changing bios settings, unplugging unessential usb connections, etc.). When I boot in safe mode the installation gets further along to the "windows is configuring your computer for first time use" but eventually just leads to an error saying that setup cannot finish in safe mode and requires a reboot.
My guess is that maybe this is some sort of driver issue? I have no way of installing any drivers though if I cant even get the OS to install. I am getting extremely frustrated with this and I am amazed that its not working.
specs:
motherboard: msi p55m-gd41
graphics card: Nvidia GTS 250 512MB
2 x 1GB DDR3
Intel i3 530
250GB Maxtor HD
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Aug 27, 2010
The installation is done from dvd and worked just fine.
Win 7 Home premium
mainboard Asus M2R32-MVP with bios update v 1109
OCZ PC2 6400 2 GB (have 2 of those took 1 out for installation)
Nvidia Geforce 9800 GTX+
AMD Athlon 64 X2 dual core 4000+
Barracuda 7200 SATA 250gb harddrive (ST3250820AS)
DvD/cd TSSTcorpCD/DvDW SH-S183A
as well i unhooked all usb devices
clean install, worked fine, but after install, the desktop would come up and nothing was working after, just freezes up.
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Jan 3, 2010
ok there is another thread about this problem but that is my friend helping me out this ir really my computer i built. i have never built one before so there might be hardware issues who knows, but in the selection screen where you choose where you want to install windows to it has my 500 gb western digital (blue ranked) drive and if i try to click next ot creat a partition it will freeze up plus i cant seem to get into bios because the wireless keyboard i bought gives a error message in startup.
so i have to wait untill windows installer opens to plug in the wireless transmitter i think there is a solution in repair my pc but i dont know it sry for the wordy question but i realy need this pc to work because of it being my first one ive built. if you need the specs ask but im honetly to lazy to get the paper work from frys and type it all up right now please repond and answer will do i will try anything!!!
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Feb 29, 2012
My toshiba C675-S7200 Freezes when formating, at the step completing installation
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Sep 1, 2010
I got the upgrade ultimate win 7; i am upgrading to 64 bit from xp pro 32; as directed i am going with the clean install; my system is already partitioned; at first i jus loaded the disc and change my start up to boot from disk and it would freeze at expanding files tried 3 times and all froze at different %s; after reading a few blogs i disconnected all usb's, multi card reader, all other disc drives and only kept the one running this disk; took out my 2x1GB RAM and left the 2x2GB to only run one channel;i did leave my usb mouse (Logitech MX revolution) and had to connect my key board for a sec when I had to tell it to start win normally since I interrupted boot, but disconnected again; after all this the upgrade seemed to be going awesome i selected my the partition with XP already to wipe out (150GB) and went all the way to completing installation and it froze! so i restarted after 1 hr of waiting and let it run all the way to booting from HDD and error came up saying installation not complete, restart to complete but it just keep coming up, so i started from scratch and now i froze again at expanding files..
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Nov 12, 2012
Bought a new a new Sapphire AMD/ATI Radeon HD 6570 1 GB DDR3 Graphics Card and installed it into my pc. Also changed my PSU FROM 350W TO 450W. Installed the latest drivers.Now, the problem started with BSOD first. Right after 15 minutes of starting up my pc, BSOD appears. Later I uninstalled the drivers for the card and installed it again, now the computer totally freezes. This happens while playing games, or while hearing music or browsing net.
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Feb 5, 2013
I am trying to install Windows 7 Home Premium in a Compaq SG3207LA but I've run into the following issue: During the installation process, the computer freezes at random intervals, which makes me have to restart it by force. I was finally able to complete the installation and then it froze again while I was installing some application software (on normal mode).At first I thought that the power supply could be causing this issue. I checked it and measured its voltage levels and they're OK. Then I tested the hard drive using a couple of bult-in stress tests from a LiveCD (booting from it), and they completed without any errors.I then started Windows in safe mode and it doesn't freeze at all. I ran again other stress tests and again, they completed successfully.I was thinking that maybe one of two options could be the root cause of this issue:
1) The SATA controller in the motherboard - but in this case, the stress tests would show some sort of error, or it would freeze in safe mode as well, wouldn't it? I haven't yet tested with an IDE hard drive because I don't have one.
2) Some device in normal mode could be using an IRQ that is being used by some other device - this would explain -in my humble opinion- why it doesn't freeze en safe mode while it does in normal mode. But I don't know how to find out which device since this computer doesn't have anything added to it - just the onboard hardware from factory.And before I forget, I tried with 2 different installation DVDs, so I don't think this can be caused by a failed media.
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Jan 30, 2012
So I just received some new computer parts today:
AMD Phenom II x4 960t
8gb patriot pc3 10666 ram
ASUS M5A78L-M LX motherboard
I've installed the new parts but am having a lot of difficulty installing windows. I've tried installing both windows 7 and winxp multiple times with no luck. Both of the CDs have worked in the past, and there aren't any visible scratches or damage to them. Win7 and xp freeze at random points during the installation, usually during the "completing installation" or unpacking files stage.
I've tried the installation with two different DVD drives, with only one ram stick, various bios settings, etc. One thing that I've also noticed is that it will fail to boot unless being powered off completely. For example, after the initial stage of copying/unpacking files the usual reset that windows does to continue with the installation results in only a black screen (no beep).
However, when I power down the computer completely then start it up, the installation Is able to continue but only to eventually freeze. One install did actually work, however after installing a few drivers it started freezing while windows was starting up. It would start in safe mode and I did a system restore but it continued to freeze. I figured at that point I had nothing to lose and began trying another reinstall - and now it won't work at all.
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