Windows 7 / XP Freezes At Random Points During Installation
Jan 30, 2012
So I just received some new computer parts today:
AMD Phenom II x4 960t
8gb patriot pc3 10666 ram
ASUS M5A78L-M LX motherboard
I've installed the new parts but am having a lot of difficulty installing windows. I've tried installing both windows 7 and winxp multiple times with no luck. Both of the CDs have worked in the past, and there aren't any visible scratches or damage to them. Win7 and xp freeze at random points during the installation, usually during the "completing installation" or unpacking files stage.
I've tried the installation with two different DVD drives, with only one ram stick, various bios settings, etc. One thing that I've also noticed is that it will fail to boot unless being powered off completely. For example, after the initial stage of copying/unpacking files the usual reset that windows does to continue with the installation results in only a black screen (no beep).
However, when I power down the computer completely then start it up, the installation Is able to continue but only to eventually freeze. One install did actually work, however after installing a few drivers it started freezing while windows was starting up. It would start in safe mode and I did a system restore but it continued to freeze. I figured at that point I had nothing to lose and began trying another reinstall - and now it won't work at all.
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Feb 11, 2012
the comp stops at random points it happens in all os's xp, vista and 7 i have tryed everything i can think off the on;y stange thing is that when in safe mode it works perfectly fine but as soon go onto the normal mode it hangs for 2 to 20 mins at a time. there is no mouse or keyborad movement and no movement on the screen at all. no networked devices or drives. brand new instalation on the os's, full delete, partition and format.
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Apr 25, 2011
I've installed operating systems hundreds (if not, thousands) of times. I've installed Windows 7 at least 75 times.... this is the first time I've ever run into this problem.I put the usb drive in to install > setup loads files > brings up blue install screen > HUGE wait time, 5 minutes > Brings up install screen >next> install> HUGE wait time.... 10-15 minutes > next> next> partition HD blah blah> installs quickly> reboots two times while doing various things > gets to "Preparing your computer for its first whatever" HUGE wait time... like I waited 3 hours... then went to bed. This morning.. it's ready.Now, of course, when I first experienced these wait times, I never waited. I tried installing from a cd, I tried downloading a different cd to install from, I removed hard drives and tried to install on a different one, I tested the cpu, ram, hd's, usb drive, cds, usb ports, cd rom.... I just can't figure out what the hell took it so long.
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Nov 28, 2012
i have random freezes sometimes they are glitchy and rarely bsod all on bootup or up to about half hour in (which also turns of the mouse). also Internet doesn't autoplay playlists and all sugestions next to the video are black. this started a few weeks to a month ago, first it seemed just a minor annoyance but it started to become more often the last few days. i've tried some checks but without success.
also i remember the week before those crashes that twice the screen driver crashed for a second or 2 and then a message popped up about how a monitor driver crash was adjusted, always when i played a certain game that is still in beta so i taught it was the game.
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Jun 13, 2012
I'm searching the web, listening to music, or playing some games on my computer, at some point when I click on my desktop it will give me the waiting mouse cursor. Then I cannot click into the start button on the bottom left and the only way to restart the computer is to force shut it down.
My set up is a windows 7 64 bit computer with mbam and bitdefender protection. I have on my desktop a gpu meter and the weather from windows gadget if that makes a difference. My specs are: ATI Radeon 6500, 720 psu, 3.2ghz six core computer, 12 gb ram.
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Jun 15, 2012
I'm using Windows 7 SP1 on a quite capable machine. I'm getting random freezes, and what I mean by that is programs just freeze and wont respond. Games , Opera and Skype freeze for sure but the task manager manage to stay awake for long enough for me to do a basic overview of the problem. CPU usage of all programs drop to 0 but the memory usage slightly increased. The Network usage dropped to 0 while some of the cores of the CPU were being used a little. That is all I know. The freezes take about 30 seconds to 1 minute and appear at random moments and Screw me up really good.
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Jun 17, 2012
I just wanted to see if I could get an opinion concerning random freezes in Windows 7 (on an internal Seagate Momentus XT hard disk drive). I have Windows 8 installed on an external drive connected to my computer via eSATA and it works just fine; no freezes have been reported. What happens is that after periods of non-use (15 minutes or more) and even longer periods of use (over an hour) my computer freezes. Instead of my pointer cursor I see the all-too-familiar blue wheel indicating that a process is working, but it never finishes whatever it is doing.
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Jul 9, 2012
for the past 5 months i've been experiencing my windows 7 to randomly freeze at least once a day. it will become unresponsive, the waiting icon (the little circle) will replace the mouse pointer and the only way out will be hard restart. initially i thought it was either corrupted windows files or damaged hdd. last week i bought myself a new hdd - 120gb ssd drive. i made a clean install on the ssd drive and i formatted my old hdd to use as storage. after few hours of using my newly installed windows copy i experience the same problem.it seems to happen a lot when uploading - for example it happens every time i try to upload a Internet video. but not just that, sometimes it will randomly freeze upon launching chrome etc.
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Jan 6, 2012
he's had a custom built PC for a couple of years, upgraded to Windows 7 from XP last summer, just recently it began freezing, about every other day.The freeze is complete. There's no getting to Task Manager, no moving the mouse, just a frozen screen requiring a hard boot.There's no pattern. It could be while he's using the internet, it could be while its idling, it could be in sleep mode.I've disabled sleep and screen saver and it still freezes up.I've run a lot of malware/virus programs and they don't find anything.
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Oct 16, 2010
I currently have Windows 7 Ultimate 64 running on my Asus laptop. I decided to install Ubuntu 10.10 along side Windows, as I will need it for work. It was installed via side-by-side and re-sized the partition
The installation of Ubuntu was flawless and works great, but now when I boot to Windows, its will randomly freeze, sometimes in 1 minute, sometimes within 10 minutes.
The only way I can solve this issue, is to either perform a disk scan from windows or restore the MBR.
The disk scan works, and Windows run fine, although If I boot Ubuntu again, run that for awhile, then boot windows again the problem returns.
Restoring the MBR works as well, though without a dualboot, its useless I have also tried EasyBCD and replaced GRUB with Windows boot manager, though same problems.
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Nov 27, 2012
A month ago I started experiencing random system freezes (system halts for ~30sec and then resumes to work normally). I thought it was my Windows 7 going insane, so I did a clean install, but the problem is still present. I read somewhere that SP1 might be the cause, so I haven't done an update to SP1 this time - but the problem remains.
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Aug 21, 2010
what ram I use, Windows 7 will freeze during install at random points (Mostly during expanding windows files, however, also occurred before even selecting a partition to install on). When I say freeze, i mean the mouse is not able to be moved, and waiting 15+min does nothing.There is NO trouble installing windows XP, but it runs a little "off" (refusing to install chrome, refusing to keep certain programs up, etc).What have I attempted to fix this?
-Swap ram (three times between pny/ocz/g skill, all memtest'd fine).
-Remove all non-required hardware.
-Installing from 2 different CD's, one manuf, one burnt, and from a USB. (not including the 2 64 bit CD's im no longer bothering with).
-Swapping settings in bios on the ram (More volt, more leeway time, etc).
-Setting IDE to RAID and the other setting.
-Swapping video cards.
-Updating the MB bios to most recent
-Threating newegg employees.
[code] Now I really do like the motherboard, but that is the only thing I have yet to swap out, and I need this fixed ASAP. There are other posts about this, but none of those resolutions helped me. Does anyone have any idea what can be done to resolve this? Ive been hacking away at it non stop for 4 days now (going on 5).
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Apr 24, 2012
I re-installed windows three days ago. Since then, it has completely frozen (requiring a hard reset) 4 times, twice in a row today, and twice in a row the day before yesterday.
My specs are as follows:
AMD Phenom II X6 1055T
M4A89GTD-PRO
6GB A-Data DDR3 RAM
ASUS EAH5770 CUcore
Windows 7 Ultimate x64
I never had freezing issues before my new installation.
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Apr 16, 2012
I have had a boot error and i have formatted my hard disk. I have inserted windows installation disk,it freezes at 99% at the first installation part, i cant even move the mouse. Pls help fast, tried everything ; writing from cell phone . I have no pc now , i even tried connecting my hard disk to another pc. and installing windows from there and it doesnt work.
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Jan 21, 2013
I bought a Toshiba laptop it came with windows 8 and I wanted to install 7. I deleted the hard drive and when I start installing windows 7 it freezes right away at "starting windows". After this, I put windows 8 cd into it and setup started.
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Aug 11, 2010
My Windows 7 installation freezes every time at the "starting windows" screen right after the little orbs come together to form the windows logo. I have let it sit there for hours and nothing changes. I am doing a fresh installation on a new build.
It seems I have literally tired everything to get this to work (changing bios settings, unplugging unessential usb connections, etc.). When I boot in safe mode the installation gets further along to the "windows is configuring your computer for first time use" but eventually just leads to an error saying that setup cannot finish in safe mode and requires a reboot.
My guess is that maybe this is some sort of driver issue? I have no way of installing any drivers though if I cant even get the OS to install. I am getting extremely frustrated with this and I am amazed that its not working.
specs:
motherboard: msi p55m-gd41
graphics card: Nvidia GTS 250 512MB
2 x 1GB DDR3
Intel i3 530
250GB Maxtor HD
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Aug 27, 2010
The installation is done from dvd and worked just fine.
Win 7 Home premium
mainboard Asus M2R32-MVP with bios update v 1109
OCZ PC2 6400 2 GB (have 2 of those took 1 out for installation)
Nvidia Geforce 9800 GTX+
AMD Athlon 64 X2 dual core 4000+
Barracuda 7200 SATA 250gb harddrive (ST3250820AS)
DvD/cd TSSTcorpCD/DvDW SH-S183A
as well i unhooked all usb devices
clean install, worked fine, but after install, the desktop would come up and nothing was working after, just freezes up.
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Mar 31, 2009
I've just downloaded and installed Windows 7 7068 (32-bit) on my main PC and I've been having a pretty major issue. I start up and after a few minutes the computer will just freeze. I can leave it at the desktop for 10 minutes or play a game for 5 minutes, whatever I do, after a random period of time it'll just stop.
The download/cd is fine as I've got it on my laptop running fine...
There are no viruses as I've checked everything with different computers and scanners...
I've downloaded as many drivers as I can find that are for Windows 7, the ones that weren't I got Windows Vista drivers...
Oh, to elaborate, I've searched and nothing here helps, I can install fresh with all defaults and it'll freeze... I can install fresh with new drivers, it'll freeze... I can install fresh and load up games and applications, it'll freeze. In addition, safe mode freezes! And all other operating systems work, I haven't had any problems with previous builds of Windows 7 and Vista/XP still works fine, there's just something about 7068...
Anyone got any ideas?
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Sep 1, 2010
I got the upgrade ultimate win 7; i am upgrading to 64 bit from xp pro 32; as directed i am going with the clean install; my system is already partitioned; at first i jus loaded the disc and change my start up to boot from disk and it would freeze at expanding files tried 3 times and all froze at different %s; after reading a few blogs i disconnected all usb's, multi card reader, all other disc drives and only kept the one running this disk; took out my 2x1GB RAM and left the 2x2GB to only run one channel;i did leave my usb mouse (Logitech MX revolution) and had to connect my key board for a sec when I had to tell it to start win normally since I interrupted boot, but disconnected again; after all this the upgrade seemed to be going awesome i selected my the partition with XP already to wipe out (150GB) and went all the way to completing installation and it froze! so i restarted after 1 hr of waiting and let it run all the way to booting from HDD and error came up saying installation not complete, restart to complete but it just keep coming up, so i started from scratch and now i froze again at expanding files..
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Feb 5, 2013
I am trying to install Windows 7 Home Premium in a Compaq SG3207LA but I've run into the following issue: During the installation process, the computer freezes at random intervals, which makes me have to restart it by force. I was finally able to complete the installation and then it froze again while I was installing some application software (on normal mode).At first I thought that the power supply could be causing this issue. I checked it and measured its voltage levels and they're OK. Then I tested the hard drive using a couple of bult-in stress tests from a LiveCD (booting from it), and they completed without any errors.I then started Windows in safe mode and it doesn't freeze at all. I ran again other stress tests and again, they completed successfully.I was thinking that maybe one of two options could be the root cause of this issue:
1) The SATA controller in the motherboard - but in this case, the stress tests would show some sort of error, or it would freeze in safe mode as well, wouldn't it? I haven't yet tested with an IDE hard drive because I don't have one.
2) Some device in normal mode could be using an IRQ that is being used by some other device - this would explain -in my humble opinion- why it doesn't freeze en safe mode while it does in normal mode. But I don't know how to find out which device since this computer doesn't have anything added to it - just the onboard hardware from factory.And before I forget, I tried with 2 different installation DVDs, so I don't think this can be caused by a failed media.
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Jan 23, 2013
recently i have been having trouble with my computer. so i will be looking at Internet videos or playing a game or something and my computer will stop all services and will freeze up and just hang up and sit there forever and i cant do anything so i end up having to hard reboot my computer
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May 18, 2009
I'm getting random freezes that require me to restart my computer and I'm not sure what's wrong. The OS installed fine with no missing drivers (aside from my wireless network card and my LAN drivers which still doesn't work: Realtek RTL8168B). At first I thought I had bad video drivers as I've experienced this before with Vista but the problem persisted even after updating to the lastest Windows 7 beta drivers from ATI.
It's strange because the system rarely froze during normal usage but the OS freezes immediately when I play any internet based games (Left4dead + COD4) or use any 3rd party program that requires bandwidth (utorrent + IRC).
I suspect the culprit now to be the wireless drivers but what doesn't make any sense is that I've had no issue at all with web browsing. Internet surfing and IM-based programs (Digsby) work fine. The wireless drivers work as expected.
Other things I've done:
Vista32 Home = stable.
Memtest86+ passed without errors.
All drivers current (Windows 7 betas if possible if not Vista64).
Ran programs that caused immediate freezing in compatibility mode (Vista SP1).
Power Options: Display off @ 30 minutes; Sleep @ 2 hours.
Turned off Media Player Network Sharing services (read it could be an issue)
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Jun 20, 2009
Ok so, I'm running build 7229 which appears to work fine doing any task but it will freeze indefinately at what appears to be random times, sometimes straight after booting up sometimes 2-3 hours of general use, there is no obvious cause for this as like it said it freezes at random times when I can either be doing nothing or merely browsing using firefox or using media player, I haven't really done anything intensive on it either.
What things would you recommend I be doing to try and solve this?
Also the install took a very long time as it hung at various stages of the process but obviously completed in the end, which happened with both 7100 and 7229, is there any specific reason for this?
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Sep 24, 2009
I've been having this problem for a little while now and have had a hard time pin-pointing the source.
It seems to be caused by the network card I have (look in my specs). Whenever I stream videos using ORB the computer will reset what seems to be about every 10 minutes. When I stop streaming, it stays on. Sometimes I'll leave it idle for about 6 - 8 hours, get home and notice that the mouse isn't on and the machine is just locked up. The only way to recover is to reboot.
This did this with previous releases of 7 but I thought it would be fixed in the RTM. I have the most recent drivers for my NIC.
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Oct 24, 2009
every time i try to install windows 7 on my new build, i do a clean install, however it spends about a second on the copying files part, then waits a few minutes before it starts expanding files. it hangs at 0% for a few more minutes then it will start accelerating. it will crash at random points while it is "expanding files".
the crashes vary, sometimes the display will explode and look lagged out then look like small tiles, the display sometimes turns red where shadows are as well, it also likes to just freeze. it frequently likes to freeze at 76 or 46%.
i had 7 installed one time when i kept my mouse moving constantly throughout the installation, but then the freezes would happen when i would boot into normal windows, but not safe mode.
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Jan 15, 2013
I've been Having this problem since i bought my New computer.. It's a Gaming computer, As soon as i open my games it will start Freezing after about 2-5min :/
I've been looking all over Google,Forums.. I Even wen't to the Shop that i bought this computer.
8Gb Ram
Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10GHz
725gb Left of my HardDrive Left.
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Dec 1, 2009
This is basically rehashing my post from this thread: Windows 7 freezes
I've been experiencing the same freezes a lot of you guys have been experiencing lately. The machine would simply freeze, mouse wouldn't move, keyboard wouldn't respond, and the only way out is a hard reset.
Then they got worse, and started happening within a minute or two of startup, very consistently.
However, Safe Mode still runs fine, so I figured something that's disabled in Safe Mode is the cause of the freezes.
At least for my machine, this assumption turned out to be correct, and I was able to fix the problem.
Here's my solution:
Step 1: boot into safe mode (if your system didn't just crash, do this by pressing F8 at the windows boot menu).
Step 2: click Start, type msconfig, disable EVERYTHING in both the start up and services tabs. Now reboot into normal mode and see if you still experience freezes. If you do, then this solution will not help you. If, however, the freezes stop, then you've just isolated the cause of the freezes to one of the services of startup items you disabled.
Step 3: run msconfig again (you can do this in normal mode, no need to reboot again), and enable all the startup items first. Now reboot and see if your machine starts freezing again.
Step 3.1: Freezing: if the system does freeze, then the cause is one of those start up processes now enabled. To find out which, disable the second half of the list (if your machine freezes immediately after start up, do this in safe mode), and reboot to normal mode to see if it still freezes. If it does, then the cause is in the list of enabled processes, and if it doesn't, the cause is in the list of disabled processes, so enable/disable a half of the appropriate part of the list, and try again.
Repeat this until you isolate the process that's causing the freezing, and remove the software related to it.
Step 3.2: No Freezing: This means your freezing problem is caused by a system service. Leave the start up processes enabled and continue to step 4.
Step 4: in msconfig go to the services tab, and sort the services alphabetically. Disable the lower half of the list and reboot.
Step 5.1: Freezing after reboot: the freezing is caused by one of the enabled services, so again, sort the list alphabetically and disable half of the enabled services and reboot. Repeat this step, minimizing the list of potential causes until you isolate the faulty service.
Step 5.2: no freezing after reboot: freezing must be caused by one of the disabled processes, so disable the enabled ones, and repeat step 5.1 for the second half of the services list, until you isolate the faulty service.
Step 6: verification: to verify that the faulty service is indeed the cause of your freezes, disable all other services and start up items and reboot your machine with only the faulty service enabled. If it still freezes, congratulations, you've just found the root of your problem.
If it doesn't freeze, then the problem is more complex and probably involves dependencies and concurrent services, and you'd have to use more complex methods to find out what exactly is causing this.
Step 7: fixing the faulty service: This is tricky, as these are all system files.
the first thing you have to do is figure out what files the service runs off of. In my case the service in question was Workstation and it was wksvcc.dll that needed replacing to fix my machine's freezing problem. I stumbled upon the service's .dll file name after many hours searching for a way to fix a corrupt service, so I can't offer any insights into how you might find the correct .dll file for your faulty service.
Now, to fix the service:
After you've tracked down the correct .dll file, locate it in windows explorer, change it's permissions so you can modify the file (do this by opening the properties of the file, and in the security tab's advanced page, first change ownership to yourself, then give yourself permissions to modify the file). Once this is done, you can rename the file to <filename>_CORRUPT.dll. Now, as far as your system is concerned, the file is MIA and the only fix is replacing it with a copy from the repository.
Click Start, type in cmd and right click the icon to run it as Administrator.
In the command prompt window, type sfc /scannow
This will run a system file scan and discover the missing/corrupted file, and then repair it by getting a clean copy from the repository.
Once this is done, go back to Start, type and run services, then find the faulty process and enable it. Restart your machine and see if this fixed your problem.
Hopefully someone can chirp in and include a link to to some comprehensive listing of Windows services and their respective .dll files, as I haven't been able to find such a list so far.
Edit: link to a list of services and their descriptions, thanks to kitesurfa: http://www.blackviper.com/Windows_7/service411.htm#A:
Once you go into a service's page, scroll down to see the .dll files listed in the registry settings (see attached picture for example).
The above solution worked for me, however, since it involves modifying system permissions and files, do this at your own risk.
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Jun 12, 2009
A while ago i dual booted windows 7 onto my vista running laptop and it works perfectly. It is a huge improvement on vista, it is faster, better designed and its new features are very useful. Because of this success I know am trying to dual boot it onto my xp running desktop. Unfortunately it doesn't seem to like it.
I have used the same technique that i did on my laptop to install it. I have burnt the iso file onto a disk and run that disk while the computer is running. Checked for online updates and done a clean install. The installation works fine and quite quickly until it comes to the first restart. It restarts and I select "windows setup" on the bios screen as apposed to "an earlier version of windows" which is my xp partition.
It then changes to the starting windows screen that happens just like on my laptop, except the windows logo never materializes and it stays as a black screen with the words "starting windows" on it. i have left the computer on overnight and no change. I have tried reinstalling several times with no luck, both using the same method as before and booting from the disk at startup. Although when I boot from the disk it just skips straight to the same frozen windows startup screen.
I have downloaded the windows 7 adviser software but the program cant seem to make its mind up. Sometimes it announces that my graphics card cant run windows 7 aero and sometimes its fine. I have checked the windows 7 specs and my graphics card appears to meet all the requirements, both dedicated memory and direct x 9 support.
Here are my pc specs:
Dell dimension 5150
XP professional sp3
3ghz intel pentium 4
5 gb RAM
Radeon x300 SE 128mb hypermemory
direct x 9.0
creative SB live! 24-bit
160gb maxator SATA HDD
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Sep 18, 2010
I am trying to install Windows 7 64 bit on my system and it freezes during expanding files. I searched all forums and information thats available online, tried everything that was listed but no solution yet.
My system is Foxconn P9657AB-8EKRS2H LGA 775 Intel P965 Express ATX Intel Motherboard, Intel Quad Core Processor, 6 GB RAM on 3 slots, I had a 250 GB before this process but i bought a 1 TB 7200 RPM HD thinking that it would solve the problem somehow.
I took out all USB items including mouse & keyboard and using PS2 mouse/kb now. Also took out 2 RAMs leaving only one 2 GB. Now the machine only has the mother board, processor, video card, 2 gb ram, ps2 mouse & keyboard, and the monitors.
I checked BIOS, and i have the latest update. Tried everything on BIOS from setting it to Safe Mode, Disabling all USB ports, Internal Audio Device, and pretty much everything that i found online. Im just yet to flush the BIOS, change DVD drive and install it from a flash drive.
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Dec 30, 2010
I just installed a new SSD and put a few programs on it. I boot windows XP from my current HDD. I also have a copy of windows 7 that has only been used once, so I was going to use another one of the installs from the disc for my computer. I wanted to put windows 7 on the new SSD, while leaving xp on the old HDD. I would then just make the SSD have boot priority, without having to worry about formatting the old HDD etc.
Well, when I put windows 7 in, and choose to boot from disc, it'll show the black screen where the loading bar goes to completion, then switches to a black screen where the colored balls form the windows logo, and finally the screen turns blue with some slight designs in the back (I believe it's the default windows 7 wallpaper). The mouse icon shows up, but that's it.
I can hear the disc stop spinning, and no additional windows pop up allowing me to complete installation and everything. I've reset all BIOS settings to default. I've tried making the SSD have boot priority over the HDD but it still freezes at the same spot. Everything I've done cause it to freeze at the same spot, actually. I've triple checked that all of my hardware is compatible with windows 7.
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Apr 1, 2012
So I upgraded my computer lately (swapped to a newer LGA2011 socket motherboard, Core i7 processor, 8GB DDR3 RAM), and ever since the upgrade I have been having random freezes.These freezes seem to occur whenever I am using it (most of the time they happen when I am running a lot of flash applications or playing a game), and when they do the computer just freezes entirely: no movement of any kind, no sound, and the screen just hangs at whatever was on it.Even pressing the hard reset button on my case after it freezes doesn't reset it right away - after I press reset it waits for about 5-6 seconds and then does a cold shutdown.I've run 2 memory test applications (the standard Windows 7 one and one called MemTest86).I've also checked my CPU temperature right after these crashes (using the AI Suite II software that came with my mobo) and it is never higher than 30C.
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