Windows 7 Ultimate X64 - Random System Freezes
Nov 27, 2012
A month ago I started experiencing random system freezes (system halts for ~30sec and then resumes to work normally). I thought it was my Windows 7 going insane, so I did a clean install, but the problem is still present. I read somewhere that SP1 might be the cause, so I haven't done an update to SP1 this time - but the problem remains.
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Oct 27, 2011
My computer has been crashing a lot lately. Usually, the computer freezes and weird lines appear on the display when it happens. Other times it just shows a BSOD and restarts. It started happening around 2-3 weeks after my motherboard, processor and RAM were changed because a part of the previous motherboard had burnt. The previous motherboard was ASUS M3A78-EM, the onboard graphics was ATI Radeon HD 3200 and RAM was 2 GB DDR2.I took the PC to a my computer vendor after everything I tried had failed. Firstly, he diagnosed it as an issue because of improper earthing/grounding in the switchboard where I plugged the computer and the UPS. I got the earthing issue sorted but to no avail, it still hanged/freezed. The second time I took it to him he said that he might have to update the BIOS and when I brought it back the problem had apparently been fixed but that was only for a few days. After like 4-5 days it started happening again. Same weird lines - green, magenta, purple and all the rest of it - started appearing. The HDD LED stops when this happens. I only observed the LED today, though. Today the computer freezed without those weird lines on two out of the 5 or 6 times it happenrd, it looked like it had just hanged but the HDD LED had gone off.Sometimes the PC doesn't start up at all immediately after it has crashed. That's what led me to guess it's a hardware issue. Also, it happens in safe mode and Windows XP too (I dual boot Windows XP and Windows 7) and I remember it once happening even before the computer had completely booted.Computer details:Windows 7 32-bitASUS M4A78LT-M-LEAMD Athlon II X2 250ATI Radeon 3000 onboard graphics1 x 2 GB DDR3 RAM250 GB SATAMinidumps and NirSoft BlueScreenView HTML report: url..
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May 3, 2012
The problem is that I will get a system lock up, or freeze when playing games like Portal 2 or FM2012. The freezes are very random however they occur the most when trying to play Co-op in Portal 2 (say about 80% of the time when trying to play it). However with the likes of FM2012 or other games, I can literally play for hours on end without a crash, but other times a crash could happen within about 5 mins.I also seem to randomly crash if I watch a HD video in full screen (1920x1080) however I cannot recall such a problem watching it minimized (using VLC). I also used to get random crashes while browsing the internet on certain websites, however I haven't had this issue since upgrading my RAM.
When the PC does crash, the monitor will just black out and if sound was playing at the time it will usually loop or repeat. The only thing I can do is a hard reboot and upon restarting the PC it will say about the unexpected shut down and to start windows normally however I don't seem to get any minidumps. I've had this problem now for quite awhile, and at first it was something I just overlooked as a random occurance but now its starting to drive me crazy! My system specs are as follows:[CODE]
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Nov 28, 2012
i have random freezes sometimes they are glitchy and rarely bsod all on bootup or up to about half hour in (which also turns of the mouse). also Internet doesn't autoplay playlists and all sugestions next to the video are black. this started a few weeks to a month ago, first it seemed just a minor annoyance but it started to become more often the last few days. i've tried some checks but without success.
also i remember the week before those crashes that twice the screen driver crashed for a second or 2 and then a message popped up about how a monitor driver crash was adjusted, always when i played a certain game that is still in beta so i taught it was the game.
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Jun 13, 2012
I'm searching the web, listening to music, or playing some games on my computer, at some point when I click on my desktop it will give me the waiting mouse cursor. Then I cannot click into the start button on the bottom left and the only way to restart the computer is to force shut it down.
My set up is a windows 7 64 bit computer with mbam and bitdefender protection. I have on my desktop a gpu meter and the weather from windows gadget if that makes a difference. My specs are: ATI Radeon 6500, 720 psu, 3.2ghz six core computer, 12 gb ram.
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Jun 15, 2012
I'm using Windows 7 SP1 on a quite capable machine. I'm getting random freezes, and what I mean by that is programs just freeze and wont respond. Games , Opera and Skype freeze for sure but the task manager manage to stay awake for long enough for me to do a basic overview of the problem. CPU usage of all programs drop to 0 but the memory usage slightly increased. The Network usage dropped to 0 while some of the cores of the CPU were being used a little. That is all I know. The freezes take about 30 seconds to 1 minute and appear at random moments and Screw me up really good.
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Jun 17, 2012
I just wanted to see if I could get an opinion concerning random freezes in Windows 7 (on an internal Seagate Momentus XT hard disk drive). I have Windows 8 installed on an external drive connected to my computer via eSATA and it works just fine; no freezes have been reported. What happens is that after periods of non-use (15 minutes or more) and even longer periods of use (over an hour) my computer freezes. Instead of my pointer cursor I see the all-too-familiar blue wheel indicating that a process is working, but it never finishes whatever it is doing.
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Jul 9, 2012
for the past 5 months i've been experiencing my windows 7 to randomly freeze at least once a day. it will become unresponsive, the waiting icon (the little circle) will replace the mouse pointer and the only way out will be hard restart. initially i thought it was either corrupted windows files or damaged hdd. last week i bought myself a new hdd - 120gb ssd drive. i made a clean install on the ssd drive and i formatted my old hdd to use as storage. after few hours of using my newly installed windows copy i experience the same problem.it seems to happen a lot when uploading - for example it happens every time i try to upload a Internet video. but not just that, sometimes it will randomly freeze upon launching chrome etc.
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Jan 6, 2012
he's had a custom built PC for a couple of years, upgraded to Windows 7 from XP last summer, just recently it began freezing, about every other day.The freeze is complete. There's no getting to Task Manager, no moving the mouse, just a frozen screen requiring a hard boot.There's no pattern. It could be while he's using the internet, it could be while its idling, it could be in sleep mode.I've disabled sleep and screen saver and it still freezes up.I've run a lot of malware/virus programs and they don't find anything.
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Sep 7, 2011
I have been having an issue with this computer. Ive had it for a couple years, not to many issues until now. I randomly get a BSOD. I cannot pinpoint the cause! All drivers appear to be updated.
Here is the uploaded minidump file.
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Oct 16, 2010
I currently have Windows 7 Ultimate 64 running on my Asus laptop. I decided to install Ubuntu 10.10 along side Windows, as I will need it for work. It was installed via side-by-side and re-sized the partition
The installation of Ubuntu was flawless and works great, but now when I boot to Windows, its will randomly freeze, sometimes in 1 minute, sometimes within 10 minutes.
The only way I can solve this issue, is to either perform a disk scan from windows or restore the MBR.
The disk scan works, and Windows run fine, although If I boot Ubuntu again, run that for awhile, then boot windows again the problem returns.
Restoring the MBR works as well, though without a dualboot, its useless I have also tried EasyBCD and replaced GRUB with Windows boot manager, though same problems.
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Jan 30, 2012
So I just received some new computer parts today:
AMD Phenom II x4 960t
8gb patriot pc3 10666 ram
ASUS M5A78L-M LX motherboard
I've installed the new parts but am having a lot of difficulty installing windows. I've tried installing both windows 7 and winxp multiple times with no luck. Both of the CDs have worked in the past, and there aren't any visible scratches or damage to them. Win7 and xp freeze at random points during the installation, usually during the "completing installation" or unpacking files stage.
I've tried the installation with two different DVD drives, with only one ram stick, various bios settings, etc. One thing that I've also noticed is that it will fail to boot unless being powered off completely. For example, after the initial stage of copying/unpacking files the usual reset that windows does to continue with the installation results in only a black screen (no beep).
However, when I power down the computer completely then start it up, the installation Is able to continue but only to eventually freeze. One install did actually work, however after installing a few drivers it started freezing while windows was starting up. It would start in safe mode and I did a system restore but it continued to freeze. I figured at that point I had nothing to lose and began trying another reinstall - and now it won't work at all.
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Mar 11, 2012
On a random basis Windows 7 freezes for about 2 minutes, then proceeds with the activities in normal fashion. The operating system and software is on a Solid State Drive while everything else is on a hard drive. I have troubleshooted all the normal suspects but cannot find the reason for the temporary freeze.
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May 25, 2012
I am sorry to bother you but my PC whose OS is Windows 7 Ultimate x86 froze on the 'welcome' screen today! I freaked out and tried everything I could to make it work, but I couldn't. It only runs under Safe Mode which is making me go crazy. I already tried Start Up repair and obviously didn't work!
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Oct 20, 2009
I just got the windows ultimate 7 64 bit disc from Microsoft the other day. I have been trying to install it on my computer and everything goes well until the second reboot. At this point the computer freezes at the windows 7 splash screen. The 32 bit version installs perfectly without any problems.
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Jun 24, 2011
I have an acer aspire one d255 and recently used a anytime upgrade key and got windows 7 ultimate it worked for a couple days now when i turn my computer on it goes to a black screen and freezes after the welcome screen cant go into safe mode or desktop and takes longer than normal to get to the welcome screen?
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Sep 1, 2010
I got the upgrade ultimate win 7; i am upgrading to 64 bit from xp pro 32; as directed i am going with the clean install; my system is already partitioned; at first i jus loaded the disc and change my start up to boot from disk and it would freeze at expanding files tried 3 times and all froze at different %s; after reading a few blogs i disconnected all usb's, multi card reader, all other disc drives and only kept the one running this disk; took out my 2x1GB RAM and left the 2x2GB to only run one channel;i did leave my usb mouse (Logitech MX revolution) and had to connect my key board for a sec when I had to tell it to start win normally since I interrupted boot, but disconnected again; after all this the upgrade seemed to be going awesome i selected my the partition with XP already to wipe out (150GB) and went all the way to completing installation and it froze! so i restarted after 1 hr of waiting and let it run all the way to booting from HDD and error came up saying installation not complete, restart to complete but it just keep coming up, so i started from scratch and now i froze again at expanding files..
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Sep 18, 2012
i have installed window 7 ultimate 32 bit on my 32 bit PC. But it freezes when i restart it.
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Feb 22, 2013
I'm experiencing random overnight crashes, always similar to below minidump (below) results (iastor.sys is implicated) but cant figure out what brought it to this point. System is up to date, iastor.sys hasn't changed since 2/1/2012. Ran Malwarebytes and Norton360 scan. System is clean otherwise.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x64 Family 6 Model 15
[Code].....
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Mar 31, 2009
I've just downloaded and installed Windows 7 7068 (32-bit) on my main PC and I've been having a pretty major issue. I start up and after a few minutes the computer will just freeze. I can leave it at the desktop for 10 minutes or play a game for 5 minutes, whatever I do, after a random period of time it'll just stop.
The download/cd is fine as I've got it on my laptop running fine...
There are no viruses as I've checked everything with different computers and scanners...
I've downloaded as many drivers as I can find that are for Windows 7, the ones that weren't I got Windows Vista drivers...
Oh, to elaborate, I've searched and nothing here helps, I can install fresh with all defaults and it'll freeze... I can install fresh with new drivers, it'll freeze... I can install fresh and load up games and applications, it'll freeze. In addition, safe mode freezes! And all other operating systems work, I haven't had any problems with previous builds of Windows 7 and Vista/XP still works fine, there's just something about 7068...
Anyone got any ideas?
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Jun 16, 2012
My computer freezes randomly windows 7 ultimate 64bit so what can i do?
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Nov 2, 2012
I try to start up windows after entering my password at the screen it loads for a while then i am faced with my desktop background and icons show up. If i move my mouse cursor to the bottom taskbar to click start it has the loading circle. If i click anything on my desktop that wont work either. i tried several things but i dont want to fresh install as i have tons of data and files that i need to keep otherwise i would have just went ahead with the fresh install. The things i tried were
1. tried system repair, but i get this "windows cannot repair this computer automatically"
2. I just tried sfc/scannow and I got the following message: There is a system repair pending which requires a reboot to complete. Restart windows and try sfc again.
3. i then did the scanow offline command i found it said scanning and then after 20 min i get this "SFC Windows Resource Protection could not perform the requested operation FIX''
4. Memory tool but i can't see results because as soon as i sign in it freezes
5. ctrl,alt ad del dont work screen goes black then i wait till a message pops up and click enter then it brings me back to the desktop
6. i scanned pc with avg and malawarebytes no viruses.
I called dell but my protection ran out 2 weeks ago and they want 270 for software help i really dont have that type of money as the mortgage gets taken out and im a little behind if not i would have went that option. If you need more infor write in the thread and ill try as i cant really access anything on the pc.
the computer im using is a dell xps 420 ram 4gb hdd 1tb
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Aug 16, 2011
I've recently built my first gaming PC and am having trouble installing windows 7 ultimate. Whenever I try to boot from the cd, it loads the Windows 7 files, then freezes on the first screen of the install wizard Unlike this image however, I have no cursor and there seems to be no response to keyboard input. This is in contrast to when I open the BIOS menu and both mouse and keyboard work[CODE]
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Dec 23, 2011
i have my computer:
i3 dual core 3200hmhz
mb: msi h55m-e23
8gb ram 1600 (4gb each)
windows 7 ultimate 64bit
cpu:intel r core tm i3 cpu 550 @ 3.20ghz
purchased the combo unit from tigerdirect in jan or april 2011.(here)memory info:
CORSAIR XMS 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMX8GX3M2A1600C9
XMS3 - Xtreme Performance DDR3 Memory
SPD Latency: 9-9-9-24
Tested Latency: 9-9-9-24
Memory Type: DDR3
Speed Rating: PC3-12800 (1600MHz)
Tested Speed: 1600Mhz
>>> purchased here.
power supply i have this one hereinfo:SeaSonic SS-350ES active pfc f3 pso 350 watt 80 plus power supply.so i had this error coming out :today and few days ago sand the computer will just crash into a blue screen:
error: 9c
0000000000000000
fffff80000ba8bb0
0000000000000000
0000000000000000
so i decided to re-install windows fresh,i put my windows 7 ultimate 64bit in and booted from it i got to the screen and click next,then agree ,chosse the hard (is only one 1tb),and then the progress bar % come,,like 30sec the pc is getting frozen ...stock,if i do it again same problem.so,changed hard drive ,same problem,all cables are out ,only keyboard and mouse ,i checked the memory with memtest+ it pass 10. so that means is okay,also tested each memory separate ,same problem.so right now i have the dvd drive ,one hdd 1tb ,memory,thats all i have in my pc,and i cant figure out why is it freezing on me all the time,the computer is clean ,no dust!
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Jan 23, 2013
recently i have been having trouble with my computer. so i will be looking at Internet videos or playing a game or something and my computer will stop all services and will freeze up and just hang up and sit there forever and i cant do anything so i end up having to hard reboot my computer
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May 18, 2009
I'm getting random freezes that require me to restart my computer and I'm not sure what's wrong. The OS installed fine with no missing drivers (aside from my wireless network card and my LAN drivers which still doesn't work: Realtek RTL8168B). At first I thought I had bad video drivers as I've experienced this before with Vista but the problem persisted even after updating to the lastest Windows 7 beta drivers from ATI.
It's strange because the system rarely froze during normal usage but the OS freezes immediately when I play any internet based games (Left4dead + COD4) or use any 3rd party program that requires bandwidth (utorrent + IRC).
I suspect the culprit now to be the wireless drivers but what doesn't make any sense is that I've had no issue at all with web browsing. Internet surfing and IM-based programs (Digsby) work fine. The wireless drivers work as expected.
Other things I've done:
Vista32 Home = stable.
Memtest86+ passed without errors.
All drivers current (Windows 7 betas if possible if not Vista64).
Ran programs that caused immediate freezing in compatibility mode (Vista SP1).
Power Options: Display off @ 30 minutes; Sleep @ 2 hours.
Turned off Media Player Network Sharing services (read it could be an issue)
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Jun 20, 2009
Ok so, I'm running build 7229 which appears to work fine doing any task but it will freeze indefinately at what appears to be random times, sometimes straight after booting up sometimes 2-3 hours of general use, there is no obvious cause for this as like it said it freezes at random times when I can either be doing nothing or merely browsing using firefox or using media player, I haven't really done anything intensive on it either.
What things would you recommend I be doing to try and solve this?
Also the install took a very long time as it hung at various stages of the process but obviously completed in the end, which happened with both 7100 and 7229, is there any specific reason for this?
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Sep 24, 2009
I've been having this problem for a little while now and have had a hard time pin-pointing the source.
It seems to be caused by the network card I have (look in my specs). Whenever I stream videos using ORB the computer will reset what seems to be about every 10 minutes. When I stop streaming, it stays on. Sometimes I'll leave it idle for about 6 - 8 hours, get home and notice that the mouse isn't on and the machine is just locked up. The only way to recover is to reboot.
This did this with previous releases of 7 but I thought it would be fixed in the RTM. I have the most recent drivers for my NIC.
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Oct 24, 2009
every time i try to install windows 7 on my new build, i do a clean install, however it spends about a second on the copying files part, then waits a few minutes before it starts expanding files. it hangs at 0% for a few more minutes then it will start accelerating. it will crash at random points while it is "expanding files".
the crashes vary, sometimes the display will explode and look lagged out then look like small tiles, the display sometimes turns red where shadows are as well, it also likes to just freeze. it frequently likes to freeze at 76 or 46%.
i had 7 installed one time when i kept my mouse moving constantly throughout the installation, but then the freezes would happen when i would boot into normal windows, but not safe mode.
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Jan 15, 2013
I've been Having this problem since i bought my New computer.. It's a Gaming computer, As soon as i open my games it will start Freezing after about 2-5min :/
I've been looking all over Google,Forums.. I Even wen't to the Shop that i bought this computer.
8Gb Ram
Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10GHz
725gb Left of my HardDrive Left.
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Dec 1, 2009
This is basically rehashing my post from this thread: Windows 7 freezes
I've been experiencing the same freezes a lot of you guys have been experiencing lately. The machine would simply freeze, mouse wouldn't move, keyboard wouldn't respond, and the only way out is a hard reset.
Then they got worse, and started happening within a minute or two of startup, very consistently.
However, Safe Mode still runs fine, so I figured something that's disabled in Safe Mode is the cause of the freezes.
At least for my machine, this assumption turned out to be correct, and I was able to fix the problem.
Here's my solution:
Step 1: boot into safe mode (if your system didn't just crash, do this by pressing F8 at the windows boot menu).
Step 2: click Start, type msconfig, disable EVERYTHING in both the start up and services tabs. Now reboot into normal mode and see if you still experience freezes. If you do, then this solution will not help you. If, however, the freezes stop, then you've just isolated the cause of the freezes to one of the services of startup items you disabled.
Step 3: run msconfig again (you can do this in normal mode, no need to reboot again), and enable all the startup items first. Now reboot and see if your machine starts freezing again.
Step 3.1: Freezing: if the system does freeze, then the cause is one of those start up processes now enabled. To find out which, disable the second half of the list (if your machine freezes immediately after start up, do this in safe mode), and reboot to normal mode to see if it still freezes. If it does, then the cause is in the list of enabled processes, and if it doesn't, the cause is in the list of disabled processes, so enable/disable a half of the appropriate part of the list, and try again.
Repeat this until you isolate the process that's causing the freezing, and remove the software related to it.
Step 3.2: No Freezing: This means your freezing problem is caused by a system service. Leave the start up processes enabled and continue to step 4.
Step 4: in msconfig go to the services tab, and sort the services alphabetically. Disable the lower half of the list and reboot.
Step 5.1: Freezing after reboot: the freezing is caused by one of the enabled services, so again, sort the list alphabetically and disable half of the enabled services and reboot. Repeat this step, minimizing the list of potential causes until you isolate the faulty service.
Step 5.2: no freezing after reboot: freezing must be caused by one of the disabled processes, so disable the enabled ones, and repeat step 5.1 for the second half of the services list, until you isolate the faulty service.
Step 6: verification: to verify that the faulty service is indeed the cause of your freezes, disable all other services and start up items and reboot your machine with only the faulty service enabled. If it still freezes, congratulations, you've just found the root of your problem.
If it doesn't freeze, then the problem is more complex and probably involves dependencies and concurrent services, and you'd have to use more complex methods to find out what exactly is causing this.
Step 7: fixing the faulty service: This is tricky, as these are all system files.
the first thing you have to do is figure out what files the service runs off of. In my case the service in question was Workstation and it was wksvcc.dll that needed replacing to fix my machine's freezing problem. I stumbled upon the service's .dll file name after many hours searching for a way to fix a corrupt service, so I can't offer any insights into how you might find the correct .dll file for your faulty service.
Now, to fix the service:
After you've tracked down the correct .dll file, locate it in windows explorer, change it's permissions so you can modify the file (do this by opening the properties of the file, and in the security tab's advanced page, first change ownership to yourself, then give yourself permissions to modify the file). Once this is done, you can rename the file to <filename>_CORRUPT.dll. Now, as far as your system is concerned, the file is MIA and the only fix is replacing it with a copy from the repository.
Click Start, type in cmd and right click the icon to run it as Administrator.
In the command prompt window, type sfc /scannow
This will run a system file scan and discover the missing/corrupted file, and then repair it by getting a clean copy from the repository.
Once this is done, go back to Start, type and run services, then find the faulty process and enable it. Restart your machine and see if this fixed your problem.
Hopefully someone can chirp in and include a link to to some comprehensive listing of Windows services and their respective .dll files, as I haven't been able to find such a list so far.
Edit: link to a list of services and their descriptions, thanks to kitesurfa: http://www.blackviper.com/Windows_7/service411.htm#A:
Once you go into a service's page, scroll down to see the .dll files listed in the registry settings (see attached picture for example).
The above solution worked for me, however, since it involves modifying system permissions and files, do this at your own risk.
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