Windows 7 Freezes During Installation Just Past Initial Logo
Dec 30, 2010
I just installed a new SSD and put a few programs on it. I boot windows XP from my current HDD. I also have a copy of windows 7 that has only been used once, so I was going to use another one of the installs from the disc for my computer. I wanted to put windows 7 on the new SSD, while leaving xp on the old HDD. I would then just make the SSD have boot priority, without having to worry about formatting the old HDD etc.
Well, when I put windows 7 in, and choose to boot from disc, it'll show the black screen where the loading bar goes to completion, then switches to a black screen where the colored balls form the windows logo, and finally the screen turns blue with some slight designs in the back (I believe it's the default windows 7 wallpaper). The mouse icon shows up, but that's it.
I can hear the disc stop spinning, and no additional windows pop up allowing me to complete installation and everything. I've reset all BIOS settings to default. I've tried making the SSD have boot priority over the HDD but it still freezes at the same spot. Everything I've done cause it to freeze at the same spot, actually. I've triple checked that all of my hardware is compatible with windows 7.
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Dec 29, 2012
Windows 7 won't boot past logo. Will not repair when selected. Running in safe mode stops at Loaded:windowssystem32driversdisk.sys. Have tried to reload windows 7 and it says files are loading then comes back to the same point and locks at the windows logo.
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May 4, 2012
I can't access system recovery or most of the advance boot options. I have tried using repair cds and install cds but the computer refuses to boot from cd drive my laptop is an hp model g61. I don't really know what other specs you need I have noticed it always stops when loading a certain driver atipcie.sys. The full error I get is: "Stop: c0000135 the program can't start because %hs is missing from your computer try reinstalling the program to fix the problem". I'm not even sure what that program is.
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Oct 21, 2012
I'm having incredibly annoying issues with my windows starting up on my asus g73sw laptop. It wouldn't go past the windows logo screen. I thought my hard drive was probably shot, so I replaced it with a brand new solid state drive, fresh windows install. Worked perfect for one day, then the same problem. Tried completely fresh installs twice since then and never transferred any files at all in case they were corrupted. The computer will load now, but not before sitting on the windows logo screen for 5 minutes or more. I have checked the BIOS to make sure the solid state drive is boot option number 1.
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Feb 23, 2012
Alright I am running Windows 7 ultimate x64 on my newly built computer. My computer can successfully boot past the bios and get to the logo screen. Then I get to the Windows logo which is a hit or miss. Sometimes it will boot successfully and I will have no problems whatsoever and I can enjoy my computer without worrying about anything. Then sometimes it will get hung on the logo and it will just stop responding. I don't know if this is an issue with my HDD or maybe my power supply. I think that this may be a problem with my power supply because I notice that my keyboard LED turns of when it hangs like that. The only question then is "why is this not a consistent problem that I can isolate?"
Here are my specs:
Case: Coolermaster HAF 922
CPU: Core i7 3930k (3.2 ghz stock; will OC to 4)
Motherboard: x79 Asrock Extreme 4 (x5 sata 6.0 Gb, x2 usb 3.0 ports, PCI-e 3.0 support, and quad-channel memory)
RAM: 8 gigs (2x4 gig's) of 1600 DDR3
GPU: x1 Radeon 6870
PSU: 600 Watts
HDD: 500 gig's 7200 RPM (Seagate baracuda)
Cooling: closed loop liquid cooling, Tuniq TX-2 High Performance Thermal Compound, and the standard fans on the case
Optical drive: LG 12x Blu-Ray reader and DVD combo drive
Monitor: 22" LED 1920x1080 -- ASUS VS228H-P (21.5 viewable)
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Jan 16, 2011
Call from sister, as follows:10 month old Advent- O/S Windows 7- NO new programmes installed/downloadedUsing Norton 360Turned it on 2 days ago, Windows logo appears, then screen freezes, goes blue and the following details:D3_D10 1.DLL are missingDWM.exeShe can get in via Safe Mode, managed to get into Task Manager and Norton was constantly runningAs I am a couple of hours away I suggested the following:[CODE]Also use Norton uninstall tool (know that an ordinary uninstall doesnt always work)Download from Microsoft the "Directx end user run time" programmeIs there another way of going back further on SR, to when all was working??Check her recent updates from microsoft and delete them (not sure how, but will investigate how to if needs be)
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Apr 3, 2012
I've seen in many threads that there isn't just one specific thing to look for, because many things can cause your system to freeze.What I'd like to know is, what steps would a profesional take to find this issue?I've ran programs looking for spyware and viruses and seem to be clean:AVGSpybotad-awareThe strange thing is that, this only happens after my computer has been off for a few hours, and in the first 5 minutes of starting it up, it freezes completely, you can't move the mouse, pull up the task manager or anything.I power it down and back up, and normally I'm fine for hours on in, its just always that initial start up
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Oct 18, 2012
I have a 7 month old Gateway desktop I got from Best Buy. Not long after getting it I replaced the power supply and put in a graphics card, no problems whatsoever. I didn't plug or unplug anything, but this morning I tried to turn it on and it sticks at the black screen with the logo, the logo will do the small wave thing and pulse but the computer won't go past it. I have tried recovery, repair, memory repair, and CHKDSK, all say they can't fix it automatically. Safe mode doesn't work and gets stuck while trying to load the files for it.
I took out the PSU and GPU and put back in the original power supply and it didn't fix it (not good with hardware so don't laugh if that sounds stupid). It did not come with a Windows 7 repair disk. I don't want to take it back and trade it in because I have files on it I want to keep, is there anything else I missed that may fix this?
Specs are (general as I don't know specifics):
Windows 7 Home Premium 64 bit
i5 2320 CPU quad core @ 3GZ
8 GB RAM
Radeon HD 6770 GPU (Intel HD now that it's taken out)
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Jul 6, 2011
I've been having this issue and have been unable to fix it so far. I can get into my computer in safe mode but have not been able to get on normally without it freezing on the windows logo screen. I tried running various tests which have failed and even reinstalled windows (upgraded so I wouldnt lose data) but that failed as well. System repair doesnt work either. I have no idea what could be wrong.
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Mar 28, 2012
As of about 3 days ago my Dell Inspiron N7010 (Windows 7 Home Prem 64bit) fails to boot up. It gets to the initial Windows screen before the login screen and freezes, then sends me into Startup Repair. [code] I've tried running the diagnostics and get no error codes. I've tried restore points, memory diagnostics.. pretty much everything except factory image, with no success. I have a lot of government programs installed on this laptop, so.
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Jun 27, 2012
My Samsung RV520 came with Windows 7 Home Premium 64-Bit installed, i formated the HDD and Partitioned it into 2 Drives @ 250gb in a bid to dual boot XP&Windows 7.After succesful installation of XP-SP3, ive encoutered a problem with Windows 7 Ultimate (both 64x and 86x) installation as i booted from dvd and also via usb too it says windows loading files and stucks when the Windows 7 Logo is Loading. What could be the problem?
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Nov 16, 2012
Yesterday night my laptop installed an update and I remember it prompting me to restart my computer. Instead I chose the option to postpone the update. I erred when I forgot to restart my computer before going to sleep and instead had put it into sleep mode. Upon resuming windows, my screen was black and there was an error (which I failed to note but it was something about "logging in").
I tried force-powering off my laptop and upon reaching the "Windows Starting", I notice that the logo freezes. The computer appears unresponsive but after a couple of minutes, I am taken to my account log-in screen.
I read somewhere that this might be the result of a corrupt C file. Will a system restore fix the problem? (On the system restore there is a timestamp for "Windows Update" of type "Critical" that was installed around the time I postponed the restart). Is there a way I can scan my computer for corrupted files?
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Apr 24, 2012
I re-installed windows three days ago. Since then, it has completely frozen (requiring a hard reset) 4 times, twice in a row today, and twice in a row the day before yesterday.
My specs are as follows:
AMD Phenom II X6 1055T
M4A89GTD-PRO
6GB A-Data DDR3 RAM
ASUS EAH5770 CUcore
Windows 7 Ultimate x64
I never had freezing issues before my new installation.
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Apr 16, 2012
I have had a boot error and i have formatted my hard disk. I have inserted windows installation disk,it freezes at 99% at the first installation part, i cant even move the mouse. Pls help fast, tried everything ; writing from cell phone . I have no pc now , i even tried connecting my hard disk to another pc. and installing windows from there and it doesnt work.
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Jan 21, 2013
I bought a Toshiba laptop it came with windows 8 and I wanted to install 7. I deleted the hard drive and when I start installing windows 7 it freezes right away at "starting windows". After this, I put windows 8 cd into it and setup started.
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Aug 11, 2010
My Windows 7 installation freezes every time at the "starting windows" screen right after the little orbs come together to form the windows logo. I have let it sit there for hours and nothing changes. I am doing a fresh installation on a new build.
It seems I have literally tired everything to get this to work (changing bios settings, unplugging unessential usb connections, etc.). When I boot in safe mode the installation gets further along to the "windows is configuring your computer for first time use" but eventually just leads to an error saying that setup cannot finish in safe mode and requires a reboot.
My guess is that maybe this is some sort of driver issue? I have no way of installing any drivers though if I cant even get the OS to install. I am getting extremely frustrated with this and I am amazed that its not working.
specs:
motherboard: msi p55m-gd41
graphics card: Nvidia GTS 250 512MB
2 x 1GB DDR3
Intel i3 530
250GB Maxtor HD
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Aug 27, 2010
The installation is done from dvd and worked just fine.
Win 7 Home premium
mainboard Asus M2R32-MVP with bios update v 1109
OCZ PC2 6400 2 GB (have 2 of those took 1 out for installation)
Nvidia Geforce 9800 GTX+
AMD Athlon 64 X2 dual core 4000+
Barracuda 7200 SATA 250gb harddrive (ST3250820AS)
DvD/cd TSSTcorpCD/DvDW SH-S183A
as well i unhooked all usb devices
clean install, worked fine, but after install, the desktop would come up and nothing was working after, just freezes up.
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Sep 1, 2010
I got the upgrade ultimate win 7; i am upgrading to 64 bit from xp pro 32; as directed i am going with the clean install; my system is already partitioned; at first i jus loaded the disc and change my start up to boot from disk and it would freeze at expanding files tried 3 times and all froze at different %s; after reading a few blogs i disconnected all usb's, multi card reader, all other disc drives and only kept the one running this disk; took out my 2x1GB RAM and left the 2x2GB to only run one channel;i did leave my usb mouse (Logitech MX revolution) and had to connect my key board for a sec when I had to tell it to start win normally since I interrupted boot, but disconnected again; after all this the upgrade seemed to be going awesome i selected my the partition with XP already to wipe out (150GB) and went all the way to completing installation and it froze! so i restarted after 1 hr of waiting and let it run all the way to booting from HDD and error came up saying installation not complete, restart to complete but it just keep coming up, so i started from scratch and now i froze again at expanding files..
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Feb 5, 2013
I am trying to install Windows 7 Home Premium in a Compaq SG3207LA but I've run into the following issue: During the installation process, the computer freezes at random intervals, which makes me have to restart it by force. I was finally able to complete the installation and then it froze again while I was installing some application software (on normal mode).At first I thought that the power supply could be causing this issue. I checked it and measured its voltage levels and they're OK. Then I tested the hard drive using a couple of bult-in stress tests from a LiveCD (booting from it), and they completed without any errors.I then started Windows in safe mode and it doesn't freeze at all. I ran again other stress tests and again, they completed successfully.I was thinking that maybe one of two options could be the root cause of this issue:
1) The SATA controller in the motherboard - but in this case, the stress tests would show some sort of error, or it would freeze in safe mode as well, wouldn't it? I haven't yet tested with an IDE hard drive because I don't have one.
2) Some device in normal mode could be using an IRQ that is being used by some other device - this would explain -in my humble opinion- why it doesn't freeze en safe mode while it does in normal mode. But I don't know how to find out which device since this computer doesn't have anything added to it - just the onboard hardware from factory.And before I forget, I tried with 2 different installation DVDs, so I don't think this can be caused by a failed media.
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Jan 30, 2012
So I just received some new computer parts today:
AMD Phenom II x4 960t
8gb patriot pc3 10666 ram
ASUS M5A78L-M LX motherboard
I've installed the new parts but am having a lot of difficulty installing windows. I've tried installing both windows 7 and winxp multiple times with no luck. Both of the CDs have worked in the past, and there aren't any visible scratches or damage to them. Win7 and xp freeze at random points during the installation, usually during the "completing installation" or unpacking files stage.
I've tried the installation with two different DVD drives, with only one ram stick, various bios settings, etc. One thing that I've also noticed is that it will fail to boot unless being powered off completely. For example, after the initial stage of copying/unpacking files the usual reset that windows does to continue with the installation results in only a black screen (no beep).
However, when I power down the computer completely then start it up, the installation Is able to continue but only to eventually freeze. One install did actually work, however after installing a few drivers it started freezing while windows was starting up. It would start in safe mode and I did a system restore but it continued to freeze. I figured at that point I had nothing to lose and began trying another reinstall - and now it won't work at all.
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Jun 12, 2009
A while ago i dual booted windows 7 onto my vista running laptop and it works perfectly. It is a huge improvement on vista, it is faster, better designed and its new features are very useful. Because of this success I know am trying to dual boot it onto my xp running desktop. Unfortunately it doesn't seem to like it.
I have used the same technique that i did on my laptop to install it. I have burnt the iso file onto a disk and run that disk while the computer is running. Checked for online updates and done a clean install. The installation works fine and quite quickly until it comes to the first restart. It restarts and I select "windows setup" on the bios screen as apposed to "an earlier version of windows" which is my xp partition.
It then changes to the starting windows screen that happens just like on my laptop, except the windows logo never materializes and it stays as a black screen with the words "starting windows" on it. i have left the computer on overnight and no change. I have tried reinstalling several times with no luck, both using the same method as before and booting from the disk at startup. Although when I boot from the disk it just skips straight to the same frozen windows startup screen.
I have downloaded the windows 7 adviser software but the program cant seem to make its mind up. Sometimes it announces that my graphics card cant run windows 7 aero and sometimes its fine. I have checked the windows 7 specs and my graphics card appears to meet all the requirements, both dedicated memory and direct x 9 support.
Here are my pc specs:
Dell dimension 5150
XP professional sp3
3ghz intel pentium 4
5 gb RAM
Radeon x300 SE 128mb hypermemory
direct x 9.0
creative SB live! 24-bit
160gb maxator SATA HDD
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Sep 18, 2010
I am trying to install Windows 7 64 bit on my system and it freezes during expanding files. I searched all forums and information thats available online, tried everything that was listed but no solution yet.
My system is Foxconn P9657AB-8EKRS2H LGA 775 Intel P965 Express ATX Intel Motherboard, Intel Quad Core Processor, 6 GB RAM on 3 slots, I had a 250 GB before this process but i bought a 1 TB 7200 RPM HD thinking that it would solve the problem somehow.
I took out all USB items including mouse & keyboard and using PS2 mouse/kb now. Also took out 2 RAMs leaving only one 2 GB. Now the machine only has the mother board, processor, video card, 2 gb ram, ps2 mouse & keyboard, and the monitors.
I checked BIOS, and i have the latest update. Tried everything on BIOS from setting it to Safe Mode, Disabling all USB ports, Internal Audio Device, and pretty much everything that i found online. Im just yet to flush the BIOS, change DVD drive and install it from a flash drive.
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May 18, 2012
I just turned on an almost new build pc to install windows 7. The entire pc is a new build except the hard drive that has a good copy of xp installed. I am trying to install a new copy of windows 7 on the hard drive. So I turned the pc on and go into the bios to set the DVD to boot first. So windows starts to install and the window is loading bar comes up. After the bar gets over half full, the screen drops and there is a line of h's on the left side of the screen and the installation freezes.
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Mar 2, 2012
I have a trouble installing windows7. I think the problem is that my motherboard and a new SSD(intel 320), that I've just bought,have a conflict. I have Asus Striker which is based on nvidia 680i chipset. It's not supported ahci. So, every time it stops at 81%.
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Dec 29, 2009
This is an msdn version of windows 7 if this matters.
I tried to clean install windows 7 x64 on a computer which before had Vista x86. I the first time though the install went and froze on extracting files. I looked on the internet and saw to remove anything that wasn't necessary so I left only the mouse, keyboard, and vga cable. That time the installer froze after it attempted to create a new partition to install on. I tried a few times over and even tried plugging stuff back in and it would always freeze there.
I tried installing in safe mode and that worked fine but it would freeze on completing installation after it rebooted. You aren't allowed to run that step in safe mode. I though the cause is most likely faulty hardware/drivers since safemode fixed the earlier freezing. I attempted to install only using the integrated graphics with 1 stick of ram to no avail. Just for the heck of it I tried x86 which did not work and installing off a usb with the dvd drive detached and nothing has shown any change.
I eventually gave up and for now I only have Vista x86 on the machine for now but getting a working install of x64 7 would be nice.
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Aug 6, 2009
SUMMARY: Windows 7100 x64 installation freezes on splash/loading screen during the first restart after the last step of installation.
Let me start by saying this all started 4 days ago when Windows 7 Ultimate build 7068 x64 randomly started refusing to let my router assign my machine an IP address. It was a hard-line connection and had been working fine for weeks.
No hardware changes, no software changes, no network changes, and poof--no connectivity. Other machines and OS's connected to it fine, and my machine connected to OTHER networks fine. Two days of router hard resets and windows registry hacks yielded absolutely no progress, so I arrived at a reinstallation of Windows.
I decided that since I was going to lose all data anyhow, I would take that opportunity to update the firmware on my SSD--which, if you've never heard of this process-- it is no small feat. After consulting with 4 IT professionals at work, whoring out 3 different PC's, obtaining a mild concussion, and an act of congress, I finally got a formatted, blank SSD with updated firmware ready to re-install windows to.
I created a 7100 x64 installation disc using Microsoft's ISO and booted from it. Installation went smoothly all the way up to the very last step (when the screen resolution changes from default low-res to OS-worthy normal resolution) and then setup says it needs to restart one last time.
It appears as though this time when it restarts, it actually boots from the hard drive, rather than the installation program. I got the animated windows icon with the black back drop, and then before the OS pops up it just hangs and freezes.
No keyboard input is responsive (ctl + alt + delete doesn't work) once it freezes, and a "repair installation" just yields a "Windows cannot repair this installation" message. I tried everything I can think of and there is no way to get past it. Botting it in safe mode just says "Windows cannot boot in safe mode because setup needs to complete first."
For sanity's sake, I wiped the disc again and installed XP x64 and it installed lickedy-split just fine. I don't understand though, because I was running build 7068 no problems beforehand, and it wasn't hard to install at all.
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Aug 1, 2009
I installed win 7 RTM build 7600, the install process finished without any problems.
but after first reboot, the OS doesn't work, i see the main screen , but when i click on some icon, or press start etc. the system freeze for 10 min (aprox...)
after that the operation preformed, and the when i click on anothrer icon (do another operation) it freeze again.
any idea, what can it be ?
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Mar 21, 2010
I tried many times to install 7 ultimate but it just freezes at expanding files even the 3 dots freeze i tested my ram and disc for errors but everything is ok i left only 1 ram but nothing i disabled all the peripherals in my mobo but nothing also checked my hdd for errors and its ok aswell..xp and vista install without problems..
System Specs: MSI 975x Platinum PowerUp Edition
Intel Core 2 Duo E6600
2X1GB DDR2 Memories
EVGA 9800 GTX+
Seagate 320GB
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Oct 22, 2009
I just got a copy of windows 7(64-bit ultimate, because its from my college its the upgrade version) and I'm having some install troubles. The installation keeps freezing right when it finishes loading the dvd.
Currently on windows xp. We know the dvd works (tried it in a different computer) and the dvd drive in this system works (tried using different operating systems). I can move the mouse around, and no keyboard shortcuts appear to work. I had the windows 7 beta installed a ways back, so I know the OS works on this system.
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Jan 3, 2010
ok there is another thread about this problem but that is my friend helping me out this ir really my computer i built. i have never built one before so there might be hardware issues who knows, but in the selection screen where you choose where you want to install windows to it has my 500 gb western digital (blue ranked) drive and if i try to click next ot creat a partition it will freeze up plus i cant seem to get into bios because the wireless keyboard i bought gives a error message in startup.
so i have to wait untill windows installer opens to plug in the wireless transmitter i think there is a solution in repair my pc but i dont know it sry for the wordy question but i realy need this pc to work because of it being my first one ive built. if you need the specs ask but im honetly to lazy to get the paper work from frys and type it all up right now please repond and answer will do i will try anything!!!
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Feb 29, 2012
My toshiba C675-S7200 Freezes when formating, at the step completing installation
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