Wouldn't Go Past Windows Logo Screen
Oct 21, 2012
I'm having incredibly annoying issues with my windows starting up on my asus g73sw laptop. It wouldn't go past the windows logo screen. I thought my hard drive was probably shot, so I replaced it with a brand new solid state drive, fresh windows install. Worked perfect for one day, then the same problem. Tried completely fresh installs twice since then and never transferred any files at all in case they were corrupted. The computer will load now, but not before sitting on the windows logo screen for 5 minutes or more. I have checked the BIOS to make sure the solid state drive is boot option number 1.
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Dec 29, 2012
Windows 7 won't boot past logo. Will not repair when selected. Running in safe mode stops at Loaded:windowssystem32driversdisk.sys. Have tried to reload windows 7 and it says files are loading then comes back to the same point and locks at the windows logo.
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May 4, 2012
I can't access system recovery or most of the advance boot options. I have tried using repair cds and install cds but the computer refuses to boot from cd drive my laptop is an hp model g61. I don't really know what other specs you need I have noticed it always stops when loading a certain driver atipcie.sys. The full error I get is: "Stop: c0000135 the program can't start because %hs is missing from your computer try reinstalling the program to fix the problem". I'm not even sure what that program is.
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Dec 30, 2010
I just installed a new SSD and put a few programs on it. I boot windows XP from my current HDD. I also have a copy of windows 7 that has only been used once, so I was going to use another one of the installs from the disc for my computer. I wanted to put windows 7 on the new SSD, while leaving xp on the old HDD. I would then just make the SSD have boot priority, without having to worry about formatting the old HDD etc.
Well, when I put windows 7 in, and choose to boot from disc, it'll show the black screen where the loading bar goes to completion, then switches to a black screen where the colored balls form the windows logo, and finally the screen turns blue with some slight designs in the back (I believe it's the default windows 7 wallpaper). The mouse icon shows up, but that's it.
I can hear the disc stop spinning, and no additional windows pop up allowing me to complete installation and everything. I've reset all BIOS settings to default. I've tried making the SSD have boot priority over the HDD but it still freezes at the same spot. Everything I've done cause it to freeze at the same spot, actually. I've triple checked that all of my hardware is compatible with windows 7.
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Feb 23, 2012
Alright I am running Windows 7 ultimate x64 on my newly built computer. My computer can successfully boot past the bios and get to the logo screen. Then I get to the Windows logo which is a hit or miss. Sometimes it will boot successfully and I will have no problems whatsoever and I can enjoy my computer without worrying about anything. Then sometimes it will get hung on the logo and it will just stop responding. I don't know if this is an issue with my HDD or maybe my power supply. I think that this may be a problem with my power supply because I notice that my keyboard LED turns of when it hangs like that. The only question then is "why is this not a consistent problem that I can isolate?"
Here are my specs:
Case: Coolermaster HAF 922
CPU: Core i7 3930k (3.2 ghz stock; will OC to 4)
Motherboard: x79 Asrock Extreme 4 (x5 sata 6.0 Gb, x2 usb 3.0 ports, PCI-e 3.0 support, and quad-channel memory)
RAM: 8 gigs (2x4 gig's) of 1600 DDR3
GPU: x1 Radeon 6870
PSU: 600 Watts
HDD: 500 gig's 7200 RPM (Seagate baracuda)
Cooling: closed loop liquid cooling, Tuniq TX-2 High Performance Thermal Compound, and the standard fans on the case
Optical drive: LG 12x Blu-Ray reader and DVD combo drive
Monitor: 22" LED 1920x1080 -- ASUS VS228H-P (21.5 viewable)
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Jan 15, 2013
I was fixing a laptop that was having several issues, (special keys wouldn't work properly, internet explorer would crash, PDF files wouldn't open, etc) and I found a suspicious file (C:User<user>AppDataRoamingElofenmoma.exe) that was booting on startup. Virustotal hit me with only 3 results for a trojan, which is actually quite low, but this file was clearly the problem, the details seemed to be in russian and it's Regedit entry was random letters.
So I cleaned all evidence of this file and now the keyboard works properly, but I'm still having problems with executable. Most of the times when I open a program nothing shows up, yet the process is running, after opening it 3 or 4 times one window finally opens, but there's still 3 or 4 idle processes before it with no window in sight. Some times when I force close the first process all the other windows suddenly show up. I also noticed that the processes for setups, chrome, internet explorer tend to stay idle even after closing them normally (in the program itself, manually closing the process works).Usually I would just format the PC, but this is a very complicated PC to format, the owner has tons of certificates that he needs and most of them he doesn't even remember how to reinstall them again.
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Jan 16, 2011
Call from sister, as follows:10 month old Advent- O/S Windows 7- NO new programmes installed/downloadedUsing Norton 360Turned it on 2 days ago, Windows logo appears, then screen freezes, goes blue and the following details:D3_D10 1.DLL are missingDWM.exeShe can get in via Safe Mode, managed to get into Task Manager and Norton was constantly runningAs I am a couple of hours away I suggested the following:[CODE]Also use Norton uninstall tool (know that an ordinary uninstall doesnt always work)Download from Microsoft the "Directx end user run time" programmeIs there another way of going back further on SR, to when all was working??Check her recent updates from microsoft and delete them (not sure how, but will investigate how to if needs be)
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Aug 4, 2011
Replaced my VGA cable with and HDMI cable because screen wouldn't leave power save mode due to lack of communication between tower and screen. HDMI solves that. Now I have no internet connection. No signs of life. Cable guy comes over plugs his laptop into the..box thing where the internet comes from... says the internet is working fine must be your computer and he leaves. So now that my screen is working I can trouble shoot - can't find a network adapter. I have no idea what that means, and it is not listed anywhere on my control panel list of drivers and things. Tried to reinstall whatever that is.. which is hard when your just guessing and clicking things. Bottom line is after using the drivers and devices disc and reinstalling everything that said "network" in the title there is still no signs of life. I don't have wireless so the whole adapter thing isn't making sense either.
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Oct 27, 2012
sung laptop (rv510) and when i load it up it won't load past the windows 7 screen dose anyone else have the same problem as me if you do and have fingered out how to fix this
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Mar 1, 2012
So one day I shut down my laptop (Sony Vaio, E series, VPCEB15FG, Windows 7 home premium 64-bit). The following day when I tried to turn it back on it refused to go beyond the welcome screen.. And it just kept restarting. So I started it in safe mode with networking and that seems to be working fine..
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Oct 18, 2012
I have a 7 month old Gateway desktop I got from Best Buy. Not long after getting it I replaced the power supply and put in a graphics card, no problems whatsoever. I didn't plug or unplug anything, but this morning I tried to turn it on and it sticks at the black screen with the logo, the logo will do the small wave thing and pulse but the computer won't go past it. I have tried recovery, repair, memory repair, and CHKDSK, all say they can't fix it automatically. Safe mode doesn't work and gets stuck while trying to load the files for it.
I took out the PSU and GPU and put back in the original power supply and it didn't fix it (not good with hardware so don't laugh if that sounds stupid). It did not come with a Windows 7 repair disk. I don't want to take it back and trade it in because I have files on it I want to keep, is there anything else I missed that may fix this?
Specs are (general as I don't know specifics):
Windows 7 Home Premium 64 bit
i5 2320 CPU quad core @ 3GZ
8 GB RAM
Radeon HD 6770 GPU (Intel HD now that it's taken out)
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May 20, 2012
I have a HP Pavilion G6 notebook and Windows 7 Ultimate 32. The OS froze today while I was working and the only solution was to shut it down by holding the power button. I restarted it afterwards and after the Windows 7 logo screen my display shuts off (it's not just a blank screen, the monitor is off). I tried using system restore and it gets me as far as the log-in screen and after I enter my password, it gives me another blank screen (this time the monitor is on, but the screen is blank) and ctrl+alt+del does not work, nor does anything else. I am writing from safe mode right now, it seems to work just fine, but a normal start-up gives me a black screen.
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Nov 19, 2011
I'am running windows 7 professional. When i boot the PC, i have no trouble up to the point of the windows logo. When this disappears my screen (SyncMaster 913n) keep displaying the text "optimal screen resolution is 1280x1024 60 hertz" and then i dont see anything else than that. Even if i change the screen resolution to 800x600 i get the message. My GFX is 8800 Geforce GT with the drivers 285.62 (64Bit) same issue. Everything was working fine earlier today, then after a reboot i got this issue. The computer is a clean re-install so can their be missing some drivers besides the GT 8800 that can make the problem?
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Jan 24, 2012
today i was working on the PC when the power got down for a second, i started the pc and the power blinked again, so i just waited 30 mins or so and i turned on the pc again, but this time it only got to the color balls that form the windows logo, showed the "please wait" message with a black background to finally led me to a black screen with the windows 7 ultimate logo on the bottom center, a button with some accesibility options to the left and the red button to turn off and reset the machine,i cant do anything more, Ctrl+Alt+Supr doesn't work or the windows key+R. starting in safe mode doesn't change anything neither.
my specs are:
Intel core 2 duo 2.4 ghz
2 gb RAM
250 GB HDD
geForce 9500 gt
PS: i didn't install or configure anything before the second time the power got down, and after the first one the pc started fine.
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Jan 14, 2010
Basically my laptop was working fine last night. I turn it on this morning and after the windows logo appears the screen goes black. However i can see and move the mouse cursor still.I tried pressing f8 at the beginning of the start up, and tred to repair my problem using the windows 7 repair features, but it didn't work, annoyingly i forgot to set a restore point as well so i can't try that.When i go into safe mode the exact same thing happens, but with the mouse being slightly more pixelated and blocky.I've got a Windows 7 Premium 32 bit disk which i purchased from Windows, but when i load that up it tells me that to install it i need to log into windows, which i obviously can't.I'm using a HP G70-120EM, i've had it for just over 12 months (Annoyingly exactly a week after the warranty is void) and like i mentioned, i've been using Windows 7 premium 32 bit for the past 2 months
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Feb 7, 2013
My laptop is hp-dv6-3122tx with ATI 5650 and intel hd switchable graphics.Recently my laptop started giving me a black screen after the windows logo. I was having some issues with my GPUs too.Sometimes my ATI card was not coming up in the device manager and i was only using intel HD. i have noticed that when that happens i can't see my laptop charging icon changes to plugged in mode even though i plug in the charger , but the laptop was of course charging perfectly . But recently i found my ATI card back in device manager and it was working pretty well. But after exactly a week I started getting some white lines appearing in the display too. With that knowledge i assumed that the black screen issue is a counter-product of the GPU issue. I used safemode to uninstall all the GPU drivers. Then i can log into windows and work normally and windows detects the GPUs and install the plug and play drivers. After they install it i can restart the pc and work normally. But once a shut this down and later when i try to switch it on i get the black screen issue from ground zero. that makes me believe that this is mere a software issue. But those white lines i mentioned about is due to hardware fault i guess. I don't know what to do right now. I don't want ATI graphics, intel HD is ok. i just want to switch this thing on and do my work coz i can't afford another laptop right now.
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Nov 3, 2009
So last night I turned off my PC as usual. Rebooted it this morning and every time the Windows 7 Logo disappears, all I see is a black screen, no mouse pointer, cant bring up task manager, the pc seems unresponsive. I am currently running the PC in safe mode.
There are other threads on the forums and on google, I have tried everything so far. As a list for you, this is what I have tried:
Windows Restore
Windows Repair
Reinstalling Windows 7 (will not allow me to do so from safe mode)
Booting Windows in low resolution mode.
Booting windows from the Win 7 CD I made, this causes me to get past the windows logo, then all I see is a mouse pointer and a windows background.
Using winkey + P does nothing.
I have 2 GeForce 9800 GX2s - I use 2 displays normally, occasionally using a third. The machine was running fine last night and no new software has been installed for the past 3 days. I assume the issue is multi-display related, however the pc is totally non responsive after the windows logo which suggests something else =/.
I am totally at a loss and need this PC for my work (I work from home in Austria for several companies in other countries), I have been at this since about 5am and 5 hours later there has been no change.
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Dec 9, 2009
when i start up my laptop (Windows 7 ultimate) after i see the windows logo the screen goes black for about 20 seconds and i have scanned for everything using malwarebytes, superantispyware , security essentials and also on start up i only have my antivirus running as all else is unticked, any ideas to the problem as i have seen people ask about it also in Yahho answers but nobody has been able to fix.
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Jul 6, 2011
I've been having this issue and have been unable to fix it so far. I can get into my computer in safe mode but have not been able to get on normally without it freezing on the windows logo screen. I tried running various tests which have failed and even reinstalled windows (upgraded so I wouldnt lose data) but that failed as well. System repair doesnt work either. I have no idea what could be wrong.
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Dec 19, 2011
I bought a new Samsung RC520 laptop. I logged in fine and started to install virus software, applications, windows updates etc. In between all this I had to reboot for the installations to be completed with no problems.
I then installed more window updates (office 2010) followed by a reboot. From this point on wards when I power the laptop on it will get as far as the Windows logo screen and then goes into a black screen. If I leave it for 5 minutes the mouse arrow appears but still black screen.
I tried booting into
Safemode, last know configuration, Enable low-resolution video (640×480)" startup but still get the black screen. Ran the repair from the Windows 7 disc. Can't do a system restore as the laptop is so new it hasn't created one yet, doh! Tried plugging it into an external monitor and still black screen on laptop.
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Jan 12, 2012
I've got a: Presario CQ62 notebook pc with a AMD Athlon(tm) II P320 Dual Core processor, and I can't get past the start up screen with the "starting windows" animation. It will show part of the animation then simply hang. I have a very bad battery but am keeping the computer plugged in. When I attempt a system recovery it says: "A disk read error occurred press ctrl+alt+del to restart" I've tried this many times and I get the same message each time. Beyond that I have no idea what to try.
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Oct 9, 2011
My mother's Toshiba laptop is less than a year old, and has been acting up lately. She doesn't download anything on it apart from windows updates, but she does have it set up to use a proxy server (through a legitimate service) so that she can watch her beloved BBC here in the U.S., which is mainly all she does on the computer. It suddenly started freezing/sticking on the blue welcome screen with the spinning circle when she tries to boot.(Sometimes it acts like it's doing something, sometimes it freezes. I left it for upwards of half on hour to see if it would finally get to the desktop, but it didn't.) I've tried starting it in safe mode with and without networking, to no avail. At one point, through logging in/waiting/closing the laptop/opening it again and such, I was able to "change user" and login, which did get me to the desktop. However, I wasn't able to do anything before it froze completely.Ctrl/Alt/Delete didn't help.
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Sep 27, 2012
I use Windows 7 64-bit and it wont get past the start-up screen. I would like to retrieve some personal files from my hard drive before i reinstall windows, is there any way i can do this without removing my hard drive and as a last resort could you guys link to some good videos/guides that are in detail about removing your hard drive and inserting it into another computer.
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Oct 9, 2012
Windows 7 machine working fine from 20 april 2011 - 5 October 2012 I found an old cd and stuck it in the machine to see what was on it. Turns out a few scanned hi-res images and a fujiimage viewer.exe file. I thought i'd open the image viewer and see what it was. Double clicked and away we went. I moved the mouse to navigate to the start of the image viewer and the computer froze (blue circle thinking icon) I waited 5 mins and then ctrl + alt + del to get to task manager. Pulled that up - image viewer not responding - so attempted to close the program from task manager. Poof windows lost all my desktop icons and went to the loading screen background not my desk top background. I waited another 5 mins and then hit th re-start button.So comp goes back to loadup - gets to the bit where windows is loading and the flag comes up all nice and shiny. Freezes. Reset. your computer falied to load. Options to check and repair or star windows normally. Start win normally, get to flag screen. freezes. back to your comp failed to load. go to repair. wait 1+ hours. windows cant repair. reboot. your comp failed to load (im getting sick of typing it let alone looking at the bloody thing). Start win safe mode. starts gets to log on. loads desktop. looks ok. restart. gets to logon. slowly ( i mean over 5 mins to get to desktop). gets to desktop. hit Ie falis to load. firefox fails to load. desktop greys out. try to shut down. takes 2 mins to get past logging off sign. then hangs on win shutting down sign. I reset again I knew bios battery was on it's way out so I changed that, also f8 at startup and chose load from last known good configuration. over 40 mins to get to desk top. after 2 mins of trying to click on the desktop icons greys out. cant pull up task manager.
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Nov 15, 2009
I am running a Linux OS right now and am trying to install windows 7.
I turn on he computer and run off the disc. It let's
me load off the cd but can't get past the starting windows screen. Above the
starting windows is a spot of color but no other graphic.
What do I do from here?
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Jul 6, 2011
So basically over the weekend I shut my computer down because I was not going to be home. On sunday I go to turn my computer on and it hangs at the windows logo splash screen after POST. So I grab my laptop and start researching. I am able to get into safe mode with out any trouble only when I start windows normally do I run into problems. So here is what i have tried and with no success. Start up repair w/ and w/out disc, system restore, I have reinstalled windows 3 times, with 2 different versions, pro and ultimate and on first reboot I have the same problem. I flashed my bios about a year ago and have had minor issues since then that were all fixed by using krndbg and windows symbols server as a reference...
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Dec 30, 2012
I'm having an issue with one of my windows Vista systems. It's a HP computer (blah, I know)... and is several years old. It's issue of late occurs on start-up. After attempting to "Start windows normally", the system will display the load screen then immediately go to a black screen. It doesn't restart... it just stays black. I've tried to go into Safe Mode as well as do a system restore and go to the last known good config. Nothing works. The problem is there is over 200 gb worth of work, school and personal files on this system I need to export to my external hd. After that I don't care what happens to this freakin computer.
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Dec 2, 2012
I've just did a clean install of Windows 7 to my SSD 2 weeks ago.
Recently, abut 4-5 times a week, my computer will hang at the Windws 7 logo screen. the part where the logo glows but it stops there. I tried the startup repair after I forceshut the computer, but no results.
I tried sfc / scannow but there's nothing wrong. I read that doing chkdsk on a SSD has no effect right ?
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Oct 27, 2009
It simply disables display.
My screen goes blank right after the glowing windows logo.
This is a fresh install.
It's an ATI card. Brand new. It was working (for 2 weeks) on vista perfectly.
I understand that there is an issue with ATI catalyst control center.
with all due respect, I can't load a driver if my screen is disabled.
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Aug 24, 2010
How to Add and Restore the Windows Logo Screen Saver Back in Windows 7 ?
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Jun 20, 2011
I'd hang on the windows 7 logo as it flies up (it freezes on the colored balls) and then it goes to a blue screen, hinting at hardware-related problems. After a restart or two, I am usually able to make it to the desktop like normal. I just took this easy route, assuming that ignoring it would make it go away.Well, this morning, it happened again, but then when it made it passed the windows7 logo, I got to a black screen with just my mouse. This is a common enough problem- plenty of complaints and advice out there. When I try running safe mode, it hangs on AVG-named drivers. So i went and deleted them all through a thumbdrive linux boot (Can't I just reinstall AVG or another program once my comp is working?) but now it hangs on a new driver so I stopped deleting them. CLASSPNP.sys, which is another hugely common problem. Safe mode is out.Put my digital copy of Windows 7 on another thumb drive and booted to that to try and use recovery mode. No recovery images, memory check didn't yell at me, chkdsk seemed to run fine (unless running it in the X or "boot" drive is wrong and I have to figure out how to navigate to the C or D drive in cmd ...but even then, what do I do with the result of chkdsk, especially when it will probably show no problems?) so I THINK recovery tools are out, unless I failed to use them correctly.So now I'm faced with re-installing windows, in which case I have no idea what my activation key is, being that it was a digital copy and I don't have the student access to where I originally downloaded it.
TL;DR:
1) Can I find my win7 activation key with a key-finding/decrypting program while using my linux boot?
2) I've read that my GPU (nvidia 460) or even PSU (Corsair 650) could be to blame- are there ways to troubleshoot/verify that if I don't have other parts to replace them with?
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