Stuck At User Logon / Probably Caused By An Update
Apr 13, 2012
I ran into a problem on my Windows 7 Ultimate x64 on my MSI CR700x notebook a few weeks ago. For some reason, when logging in, after entering my password, I was stuck at the Welcome screen, that blue "waiting cursor" was still circulating, but nothing happened even after 10 minutes.Sometimes I didn't even get to the login screen, because after the "Starting Windows" screen, I was stuck at a black screen, where only the mouse cursor was shown. In both cases, the only way to quit was to shut down the computer using the power button. (in safe mode I could log in without problems)To workaround, I booted up from the recovery CD, and chose System Restore. I could only choose restore points related to Updates, after this, I could boot up and log in one time (!), however, after a second restart the same problem occured, and to even use the PC I needed to do a system restore from the recovery CD before each start. Automatic updates were turned on. After a few days I've had enough of it, so I decided to reinstall Windows, but after 3-4 days the same problem occured again. (updates were still turned on). So for a few weeks I even went back to XP. Now I have Windows 7 installed again, but with Automatic Updates turned off, and the system is working properly for a week now.But I don't want to keep Automatic Updates turned off. Which update causes these problems, and how to uninstall/disable it? Or is there a fix for that since then if it's a known/popular problem?
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Jan 11, 2013
I accidently screwed up the administrator account and once, i tried to install a software and it came "You need a administrator password to proceed"so i typed it then it came the error"this user has not been granted the requested logon type at this computer i tried a lot but its still not working and i cant install anythin.
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Apr 18, 2011
I just want to know how to create a user profile logon for the docked and undocked logon in Windows 7?
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Feb 17, 2012
I am a lab technician for Microsoft classes at a community college. One of our students somehow messed up his hard drive. The computer is running Windows 7 Enterprise SP1 64-bit. The system has two administrator accounts and one standard user account. I am still able to logon with those accounts and there are SID keys for each of these users in the registry.
Now when we create a new user, the account is created without any problems. The user shows up on the logon page and after running the net user command, it shows up there as well. When I try to logon with the new user, I get a message: The User Profile Service failed the logon. User profile cannot be loaded.
None of the new user accounts show up in the registry. The other anomaly that I see is that the Default User folder is missing in each of the Users subdirectory for the three accounts where I have no problems.
I have read the Microsoft Knowledge Base Article 947215 and none of the methods apply to my problem. I also checked Local Group Policies and the Do not logon users with temporary profiles setting is not configured.
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May 11, 2012
my computer automatically updated on the 8th of may of this year, and now wont completely start up. Once the windows logo appears it restarts and goes through the process all over again, i've been dealing with this all day
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Oct 20, 2011
've encountered in the last few days on my laptop. I may be wrong but I'm pretty sure it has happened since a Windows Update installed as I remember a big registry update....like I say, may be wrong! [code] My physical memory is pretty stable at around 1.6 to 1.7 Gb but my CPU spikes are just haywire and latency on keyboard strokes is driving me nuts! Even running no programmes the CPU is betwen 26 and 100%...whilst I'm running IE then it's 95 to 100%.The task manager graph is just a total zigzag.Unfortunately, i don't think I have a restore point to go back to pre-Update so I don't think I have that easy route out.
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Sep 17, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6050 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 699443 MB, Free - 332975 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled
I am convinced that my computer has been dishonored and is trying to commit Hari-Kari.This year-old Toshiba P755 came with Win 7 installed. This August after an automatic Windows Update it failed to startup properly. After logging in Explorer would freeze.I was able to start up in Safe Mode. Windows Update log showed that a half dozen updates had just been installed, and several had failed.I used Recovery and selected a restore point just before the update. All went OK and the computer now worked until the next time I shut down, whereupon it headed off to re-install the updates. This time I noticed it hung in the Installing Updates, do not turn off your computer" screen for many, many hours, eventually failing to install them.
I repeated this cycle three times over teh next few days, growing more desperate each time. Finally I found a kb on the MSDN site that sounded applicable. It had me download and install a "Mr. Fixit" utility. I did so, got one more lockup, then upon entering Safe Mode saw a new option: Repair Startup or some such. I tried it and lo, it worked. No more endless "Installing Updates" messages.I then changed the Windows Update mode to manual. It still sent me messages about updates being available, so I then turned off the Windows Update service.
All was quiet for three weeks. Then last Friday the same drill - hung after logging in. Only this time it has invented a more ominous way to die. I did the Safe Mode->Control Panel->Recovery drill (I can do it in my sleep now) and, uh-oh, it says I have no restore points! I used to have dozens....Looking at the update log, I only see three update that (I think) are when I installed Mr. Fixit. I went ahead and uninstalled them anyway. The computer wanted a reboot, and once again locked on the "configuring Updates" screen.Now I can only start up in Safe Mode with Networking, which is how I am able to write this.
1) With no restore points to choose, what next?
2) How do I keep this from happening again?
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Nov 19, 2009
i've changed drive letters of my hdd and partitions so that coused loss of user;s files foldr content. before i have done that change there were two partitions - C and D. on parition D were my music, my pictures and my videos content, but after i changed drive letter from D to E all those folders are gone. i can make shortcuts, but i want it to be like it used to be when i have installed Windows 7.
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May 13, 2012
After an automatic update to my HP pavilion laptop computer, all of my word files are now saved in Word 2007 instead of Word 2010. I used the restore point and the problem disappeared. As soon as the update (identified as a critical update) occurred, the problem resumed.
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Sep 1, 2012
Below are the specs:
i7 3770K
2x8GB Corsair Vengeance 1600Mhz
P8Z11-V Deluxe
GTX680 CU II Top
SSD Kingston Hyper X 240Gb
2x 1 TB WD Black Caviar
800 Watts Fractal Power Supply
I installed windows 7 on SSD no prob running smooth Then i installed all the MB drivers no prob there. (I created a restore point there after the first incident) Then I used the stock CD to install the GPU drivers.. it says installed successfully then when it restarts, it freezes on the starting windows (the windows logo) screen most of the time. Once it gave me a red screen then the display turned off. and 1 time it gave a multicolor pixel (like almost like a tv with no reception).So it is defenitely from the VGA drivers. When i roll back to restore it works. I downloaded the latest drivers from asus and installed manually. The exact same thing happens..... (Check-sum on memory returned no errors... anyway does not make sense there is a memory issue if without VGA it works fine...)
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Dec 23, 2012
Windows Anytime Upgrade couldn't create a restore point?
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Nov 23, 2012
hey guys just was wondering how to byps andthen reset the my administrator password?
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Dec 23, 2012
I have a dell Inspiron 17R, On a night before my computer was working like a charm, then after the night i start it up and everything works fine until i logon and then the computer is responsive for a couple of clicks then it does not work it freezes and stays that way, I am currently running scans in both kaspersky and antimalware.so fore no virus. [CODE]
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Aug 30, 2009
i've windows 7 professional RTM and it work very well ... i'm really happy for this os
but i've a small problem. i'have 5 local user and i want to see all user in logon screen but windows show me only the last one logged in ...
how can i set up my os for show me all user?
notes:
1) no user have password
2) administrator account is disable
3) all user are administrators
4) i not do anything before for change settings of my logon screen
someone can help me ?
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Oct 25, 2012
My windows update does not like to load! It takes a very long time and sometimes causes explorer to crash! When I checked, I had 92 updates to install. When I click download and install, it would freeze and stay there for a long time. I tried to use the Fix it application, however that gets stuck on "Checking Online for Updates" as well! What should I do? I also tried to update in safe mode, but it wouldn't let me.
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Jan 16, 2011
When I boot up I get to the sign in page .When I sign in I get the message: User Profile Service Failed To Logon and things go round in a loop, I can't get to the Start Menu.
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Jun 29, 2012
Just finished uninstalling certain things I did not need any longer and when I was done I started to notice that my desktop items disappeared when I refreshed the desktop and My Computer complained about the location of login details. (I cannot remember the exact error) now when I restarted my computer I receive the error at the welcome screen saying "The User Service service failed the logon. User cannot be loaded". I've researched this error and many things talk about starting in safe mode which I have managed to do but nothing else seems to be clear from there.
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Aug 17, 2012
I recently just battled the virus Win32:Small-NNE [trj] from the Anti-Phishing Domain Adviser program that was installed, without my knowledge. Now that it is removed and I am declared virus free by Avast, Malwarebyes and Spybot Search and Destroy I started my computer up in normal mode. However, after logging in it is just black with a white cursor. I have two monitors, but in case it matters there is only one cursor and it can move to either screen. I cannot access crtl + alt + del for the task manager and it just sits and sits. I didn't have the patience to wait more than ten minutes because I know its not supposed to do that. Prior to the virus issue it booted in less than thrity seconds all the way to my desktop. Oh, and the time from log-in to supposed desktop screen is longer than usual but still not more than a minute or two. is this repairable or did the virus do permanent damage to my pc? If it is, please please instruct me on how to fix it, since it does still run in safe mode.
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Jun 23, 2010
I was wondering if there is a way in which you can change the size of the user picture in the logon screen... What I mean here... is that, no matter the picture you use for it, the logon screen shows it at a "fixed" size... but sometimes, it is shown in a little frame, while in other PC's, you can see it bigger... I don't know if it's matter of resolutions... I hope I'm getting understood. is there a way to control or change that?See ya!!!
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Oct 22, 2010
I'm fairly technical and was a network and tech Director for a few years so have some familiarity with prior Windows versions but Win 7 is a bit new to me. I went to login today, and my login picture had been changed. Looking in Windows Event Viewer under Security, I can see it occurred at 12:25 in the morning. I was on another computer at that time, and running a utility from Microsoft on the PC in question that just collects system information.I was trying to figure out why it changed and reviewing the event logs. I don't see the reason, only that an account change occurred. I replicated it by changing my picture again to another one, and the same system event occurred confirming its identity.So basically, I had a flower as the login picture. On its own, it changed to a fish. I didn't make the change. I wasn't even using this machine at that time; however a Windows utility from MS was running -- but -- I reran that same utility tonight (it's one that just reports system usage) and it did not change the picture so I believe that is coincidence. why would Windows 7 change the default logon picture for a user on its own to something else? To help with information the utility that MS had me run was the Microsoft Product Support Reports.
There are also multiple instances on this computer, the one where the picture changed on its own, of another PC that was running Windows 2000 logging into it as a SYSTEM, and then logging back out, then in and out continuously but not in a pattern that would make me think it was a process. My other machines on the network do not have that issue in the log file.I checked the McAfee Firewall, and it was enabled. It has been catching attempts to login to VNC but they've been denied. VNC is also disabled.
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Nov 28, 2011
I have just upgrdaed from windows 7 home to professional. I changed the computer name and rebooted, then I put the computer on the domain, and reboted. I can login as the donamenameadministrator I can login as: computernameackup admin account I can login as computernameusername
but when i try to login as: domainnameusername
i get the follwoinf error: The user profile service failed the logon
I have tried to look in the registery and there are no .BAK profiles. I delted all profiles. I am not sure why I cn log in to the domain as the administrator but not as the user.
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Nov 26, 2009
(for new users to windows 7 - old hands will know this already of course).
If you are the normal / only user of a machine / the user who uses it most you can STILL keep your password but you can enable the Auto logon which will bypass the initial User logon screen where you have to enter a password.
Log On Automatically at Startup
1) Menu ==> Run (or press Windows + R keys)
2) enter control userpassword2
3) click advanced
4) unclick users have to enter a password box
5) enter your user name and password at the box
(You can go the other way too -- click advanced and you can enforce users to press CTRL ALT DEL to logon).
You can still lock the computer of course etc where your password needs to be entered etc - nothing changes there - only the logon.
This can be fine if you need some services to start after you've logged on and you need to RDP remotely after your machine is re-booted.
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Dec 20, 2010
I just built myself a new computer, and it turned out that the dual ram channel on the motherboard was faulty. I ordered a new motherboard and RMA'd the faulty board. When I installed the new motherboard, I received an error when trying to login to my old account: User group client failed the logon. Access denied.I am then returned to the login screen. Rebooting in safe mode didn't caused the system to hang a few times, but eventually brought me to the login screen, and I was able to get to the desktop and create a new user profile, and deleted the password from my old profile. Rebooted again and now I have access to the new admin account, but still get the error when trying to access my old profile. I did some research and people suggested changing the registry value GUID to GUID1 in the Windows NT/Profile List for the bad profile, but there is no "GUID" value under that profile.Windows restore doesn't find any restore points which is strange, because I made several in the week before I installed the replacement board as I messed around with settings and configured the machine.Now, I have full access to my machine through the new profile and everything is working perfectly, but I'd really like to be able to get my old login working again. There's a lot of files scattered around, games with saves tied to that profile, the odd install that I let install without checking "all users" on, etc. I -could- potentially migrate all that *** onto the new profile, but it would take time, time that I'd rather spend either with my son, or being conquered by the Aztecs in Civ 5.
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Oct 12, 2012
How to remove win7 user account picture from logon screen.
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Dec 27, 2011
I think an Update to Adobe Caused "Your computer was unable to start" message followed by Startup Repair failed.
I used System Restore to revert to before the update and it seems OK.
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Apr 20, 2012
Im having some problems after i boot my computer with Windows 7 x64. After the usual startup process which is fine, it logs onto my user and the screen just goes all black.. No taskbar, icons or anything. Mouse clicking doesn't work, and only occasionally i can provoke the taskmamager to work with ctrl, alt, del.. But what ever i click there it just sends me back to the black screen.. Its really annoying and ive considered just formating it, but the windows cd i have is only an upgrade version which i cant use as it just says the system is too new.. And i really cant afford a new win 7 cd.. Especially not with the soon release of win8..
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May 22, 2012
I've been trying to change my user account picture in the control panel, it worked, and it showed up in the start menu, but it didn't change in the logon screen (still dell default icon).My system is Dell precision M6600, win7pro 64-bit. My user account has administrator right (in fact I am the only user).
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Dec 9, 2012
I am versed in group policy and recently applied screensavers with idle lockouts, but would rather the user is just kicked back to the login screen after idle timer is reached. How can I accomplish this?
In the registry settings, the SCRNSAVE.EXE has to be set to something, and I can't figure out an option other than the screensaver files located in windows/system32. I've seen "logon.scr" used as the value in SCRNSAVE.EXE, but it does nothing on my laptops. Nor can I even find that file on computers where it does work (not owned by me, its a friends).
Further, when applied via GP, some users aren't catching the timeout setting properly and its kicking the screensaver after 60 seconds, instead of 900. Any reason some have a delay, and it takes days for the setting to fully apply and get into the registry?
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Dec 14, 2011
I have the same issue the other user mentions. I can log on as a domain admin, but not as a domain user. There are only 4 profiles in the registry, with no .bak extensions:
1 is the default user
2 is the localservice account
3 is the networkservice account
4 is the local "Administrator" account
I was assuming the problem was with the default user, so I followed the article previously mentioned, and changed the RefCount from "1" to "0", and the State was already set to "0". I am still unable to log in with any domain account except for domain administrators.
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Nov 11, 2009
I am trying to network two win 7 computers. I get the screen Logon failure: unknown user name or bad password.
I have gone done the following: 1. Same user names and password 2. disabled windows firewall and avg free. 3. Answered "On" to all private network selections. 4. Local security policy to classic 5. Shared files I want to access. 6. Home group named as workgroup
The computer comes up in the Networking and Sharing. When selected I get the screen Logon failure: unknown username or bad password. I have even had my ISP pro look at this and he cannot figure it out. Same thing has happened to me in vista. I am using new win 7 installs. I can map drives with ip addresses and access.
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Jun 23, 2012
I've error!logon failure: unknown username or bad password
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